Support enterprise electronic security platforms including Access Control, Video Surveillance (CCTV), Emergency Communications, Infant/Pediatric Protection (RFID), Intrusion Alarm, and Visitor Management systems<br><br>Configure and maintain application-level system settings, user permissions, and device integrations<br><br>Perform system testing, validation, and deployment of vendor-supported upgrades and patches<br><br>Monitor scheduled data exchanges between electronic security systems and enterprise applications<br><br>Generate operational reports, audits, and system performance metrics<br><br>Coordinate service restoration and troubleshooting with the Help Desk, Network Services, and vendors<br><br>Support vendors and contractors during physical system installations, expansions, and upgrades<br><br>Participate in IT service management processes related to incident response, problem resolution, and system changes<br><br>Provide after-hours and on-call support for electronic security systems operations as required<br><br>Required IT & Technical Skills<br>Electronic Security Systems (ESS) / Physical Security Technology<br><br>Access Control – Software House CCure 9000<br><br>Video Management Systems – Milestone<br><br>Emergency Communications – Zenitel Stentofon<br><br>RTLS / RFID Infant & Pediatric Protection, Staff Duress – CenTrak<br><br>Intrusion Alarm Systems – DSC<br><br>Visitor Management Systems – HID SAFE<br><br>Windows Server (system hosting and application support)<br><br>Virtualized server environments (VMware vSphere)<br><br>Enterprise server hardware support (Cisco UCS, Dell)<br><br>Network fundamentals related to system connectivity (IP addressing, VLAN awareness)<br><br>Microsoft endpoint and systems management tools for application support purposes
Identifies, implements, maintains, and monitors risk-informed, standards-based, effective, and efficient security controls within a hybrid multi-cloud technology environment.<br><br>Supports continuous integration and continuous development pipelines and processes that automatically build, test, and deploy infrastructure and containerized applications to ensure appropriate security checks are included automatically or manually. Reviews software releases and infrastructure changes for security vulnerabilities and risks prior to approval.<br><br>Supports enterprise software development and cloud infrastructure projects and production applications that store, process, and transmit regulated data to ensure controls meet or exceed standards.<br><br>Manages vulnerabilities and security testing for on premise and cloud-hosted applications and tracks issues to remediation.<br><br>Supports audit and compliance efforts to ensure applications, infrastructure, and integrations meet applicable compliance and contractual standards.<br><br>Identifies, recommends, and tests technical security standards and guidelines for software development, DevOps, and release management to ensure that all delivered solutions and architecture adhere to industry best-practices for availability, confidentiality, and integrity.<br><br>Partners with internal and external development teams and other stakeholders to improve security and operational monitoring for cloud hosted workloads.<br><br>Develops and tests incident response plans to prepare for, respond to, and recover from security incidents and operational issues as part of an incident response team.<br><br>Supports efforts to provide for a secure integrated development environment for external and internal software and release management pipelines.<br><br>Builds and tracks performance indicators and metrics to inform security control monitoring in cloud environments.<br><br>Performs all other duties as assigned.<br><br>Serious candidates will possess the minimum qualifications:<br><br>Bachelor’s Degree in Computer or Software Engineering, Information Security, Cybersecurity or related field from an accredited four year college or university required. Master’s Degree preferred.<br><br>AWS Certified Solutions Architect or DevOps Engineer Professional certification required.<br><br>AWS Security Specialty certification highly desired.<br><br>Certified Information Systems Security Professional (CISSP) and Certified Cloud Security Professional (CCSP) highly desired.<br><br>Cloud Security Alliance (CSA) Certificate of Cloud Security Knowledge (CCSK) desired.<br><br>GIAC Cloud Security Automation (GCSA) certification highly desired. Must be able to obtain certification within 6 months of hire.<br><br>Minimum eight (8) years of extensive security engineering experience, including architectural design using AWS best practices and industry standards.<br><br>Experience implementing and managing tools for security, availability, and compliance monitoring in a cloud environment which includes collecting data, parsing log files, capturing network traffic, setting alert thresholds, and notifying stakeholders.
We are looking for an experienced IT Manager to oversee and enhance our organization's technology operations in San Antonio, Texas. This role requires a strategic leader with a strong technical foundation and expertise in networking, virtualization, backup solutions, and enterprise platforms such as JD Edwards. The successful candidate will drive innovation, ensure system reliability, and provide leadership to the IT team.<br><br>Responsibilities:<br>• Manage and maintain the organization's IT systems to ensure optimal performance, security, and reliability.<br>• Oversee Cisco networking infrastructure, including configuration and maintenance of routers, switches, firewalls, and VPNs.<br>• Administer enterprise resource planning systems such as JD Edwards, collaborating with stakeholders to streamline processes.<br>• Implement and manage VMware virtualization environments to support scalability and operational efficiency.<br>• Develop and execute backup strategies using Veeam to safeguard organizational data and ensure disaster recovery readiness.<br>• Lead vendor selection and negotiation processes to obtain quality services while optimizing costs.<br>• Establish and enforce IT policies, procedures, and best practices that align with business objectives.<br>• Manage IT budgets, resources, and project timelines to ensure successful delivery of initiatives.<br>• Provide technical leadership and mentorship to the IT team, encouraging continuous growth and improvement.<br>• Ensure compliance with relevant regulatory standards and industry best practices.
<p><b>DevOps Engineer</b></p><p>On-site | Austin, TX | Contract-to-Hire</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Collaborate with development and operations teams to streamline and automate software deployment and infrastructure management processes</li><li>Implement and maintain continuous integration and continuous delivery (CI/CD) pipelines to ensure efficient and reliable software releases</li><li>Create and manage infrastructure as code (IAC) for cloud-based and on-premises environments, automating provisioning, configuration, and scaling</li><li>Monitor system performance and troubleshoot issues proactively, ensuring high availability and optimal system responsiveness</li><li>Develop and maintain automation scripts and tools for tasks such as configuration management, monitoring, and system maintenance</li><li>Implement and maintain security best practices to protect data and systems, including access controls, encryption, and vulnerability assessments</li><li>Collaborate with development teams to design and implement solutions that support application scalability, performance, and stability</li><li>Manage and optimize AWS cloud infrastructure resources and services</li><li>Conduct regular system backups, disaster recovery planning, and ensure data integrity and availability</li></ul>
We are looking for a dynamic Director of Enterprise Systems to join our team in Seguin, Texas. In this role, you will drive the strategic vision for IT operations, ensuring the modernization and resilience of enterprise systems while fostering innovation and collaboration. This position requires an experienced leader with a deep understanding of IT infrastructure, cybersecurity, and enterprise applications, as well as a commitment to enhancing organizational efficiency.<br><br>Responsibilities:<br>• Collaborate with leadership to design long-term IT strategies that align with organizational goals and support growth.<br>• Lead and mentor teams across IT infrastructure, enterprise applications, and operational services to ensure excellence.<br>• Oversee the performance, availability, and security of systems including networks, servers, databases, and cloud platforms.<br>• Drive digital transformation initiatives and promote continuous improvement across all technology operations.<br>• Manage the development and integration of platforms that support spatial analysis, asset management, and operational planning.<br>• Ensure systems are properly maintained through upgrades, patching, standards compliance, and documentation.<br>• Support cybersecurity measures by implementing security policies, operational controls, and incident response strategies.<br>• Conduct risk assessments for critical systems and establish mitigation plans to enhance resilience.<br>• Direct cross-functional projects, ensuring coordination and alignment with organizational priorities.<br>• Evaluate emerging technologies to identify opportunities for operational efficiency and system improvements.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>End Point Engineer (contract).</strong> In this role, oversee device management, automation, and security across both Windows and macOS environments. This role supports a modern, reliable, and secure computing experience for employees by managing imaging, configuration, lifecycle processes, and integrations with enterprise ITSM tools. <strong>This role is onsite in Austin, Tx. \</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Endpoint Management & Engineering</strong></p><ul><li>Manage and engineer enterprise Windows and macOS environments using platforms such as MECM/SCCM, Workspace ONE, Intune, and JAMF Pro.</li><li>Develop automated solutions for deployments, patching, software delivery, compliance, and device provisioning using scripting languages (PowerShell, Bash, Python, etc.).</li><li>Build, maintain, and optimize standardized images for Windows 10/11 devices (MDT, Hyper-V), including driver, firmware, and baseline software management.</li><li>Oversee lifecycle operations for all endpoints, including onboarding, support, decommissioning, and asset tracking.</li></ul><p><strong>macOS Platform Support</strong></p><ul><li>Administer JAMF Pro and Apple Business Manager, implementing zero‑touch deployments, app packaging, and security enforcement (FileVault, AV tools).</li><li>Create and maintain automation scripts (Bash, Python, AppleScript) to streamline macOS workflows.</li><li>Provide Tier 3 support for complex macOS technical issues.</li></ul><p><strong>Windows Platform Support</strong></p><ul><li>Design and maintain Windows desktop/laptop images using MDT, PowerShell, Workspace ONE, and MECM/SCCM.</li><li>Manage update cycles, compliance, driver libraries, and device security via Active Directory GPOs and other endpoint protection tools.</li><li>Serve as a Tier 3 escalation point for Windows endpoint issues.</li></ul><p><strong>Automation & ITSM Integrations</strong></p><ul><li>Build and enhance integrations between endpoint tools (JAMF, MECM/SCCM, Workspace ONE, Intune) and ITSM platforms such as TeamDynamix or ServiceNow.</li><li>Support automation workflows for asset management, ticketing, incident/change management, and device health tracking.</li></ul><p><strong>Collaboration & Support</strong></p><ul><li>Work closely with security teams, support groups, and internal stakeholders to ensure governance, standardization, and compliance of endpoint environments.</li><li>Maintain clear documentation, process guides, and training materials for technical teams and non-technical users.</li><li>Deliver exceptional customer service through proactive communication and timely issue resolution.</li></ul><p><br></p>
<p>We are looking for a highly skilled Database Administrator to join our team. In this role, you will play a pivotal part in managing HR data processes, ensuring seamless data extraction, transformation, and integration across multiple platforms. As this is a long-term contract position, you will have the opportunity to contribute to both project-based initiatives and ongoing operational tasks.</p><p><br></p><p>Responsibilities:</p><p>• Lead the extraction, cleansing, and validation of HR data from multiple systems to ensure accuracy and completeness.</p><p>• Oversee the preparation and transformation of data for successful integration into new platforms.</p><p>• Develop and maintain frameworks for data migration, ensuring repeatable and efficient processes.</p><p>• Act as the primary expert for system data integrity and stability across various platforms.</p><p>• Monitor and optimize database performance, identifying and resolving issues proactively.</p><p>• Collaborate with cross-functional teams to ensure seamless data flow and system compatibility.</p><p>• Conduct regular audits to maintain data quality and reliability.</p><p>• Provide technical support for HR technology systems, troubleshooting and resolving issues as needed.</p><p>• Design and implement strategies for database performance tuning and optimization.</p><p>• Stay updated on industry best practices and emerging technologies to enhance system capabilities</p>
We are looking for a skilled Network/Systems Engineer to join our team in San Antonio, Texas. In this role, you will provide advanced technical support, troubleshoot complex software issues, and ensure efficient computer and network management for clients. Your expertise in Windows Server, Microsoft Intune, and computer networking will be vital in maintaining a robust IT infrastructure and delivering exceptional service.<br><br>Responsibilities:<br>• Act as the primary escalation point for resolving advanced technical issues and support tickets.<br>• Manage and update support tickets daily while maintaining clear communication with clients regarding resolutions.<br>• Provide guidance and assistance to Level 1 support associates to enhance their troubleshooting skills.<br>• Collaborate with IT Help Desk teams and audit IT software to ensure compliance and efficiency.<br>• Configure and maintain network systems, including routing, switching, and firewall technologies.<br>• Deploy and manage server environments to ensure optimal performance and reliability.<br>• Utilize tools such as Microsoft Intune, Azure Active Directory, and VMware to streamline system operations.<br>• Implement and manage backup solutions, security protocols, and disaster recovery systems.<br>• Optimize network performance by configuring VLANs, IP addressing, and DNS systems.<br>• Maintain documentation for IT systems using platforms like IT Glue and other administrative tools.
<p>Our client is in need of a dedicated Facilities Coordinator in Austin, Texas. The candidate will play a critical role in managing facility operations, ensuring smooth day-to-day activities, and maintaining compliance with safety standards. This opportunity requires strong organizational skills, excellent communication, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate routine maintenance and repairs for facilities, including electrical systems, plumbing, and mechanical equipment.</p><p>• Manage relationships with vendors by sourcing and supervising contractors and ensuring their work meets quality standards.</p><p>• Maintain accurate facility records, compliance documentation, and service contracts to support administrative needs.</p><p>• Assist with scheduling, procurement, and budget tracking to support the facilities team effectively.</p><p>• Ensure all operations adhere to health and safety regulations and contribute to the development of emergency plans.</p><p>• Collaborate on office space allocation and layout adjustments to optimize efficiency.</p><p>• Facilitate internal office moves and oversee changes to workspace configurations.</p><p>• Act as a liaison between staff and external service providers for catering, cleaning, parking, and security needs.</p><p>• Monitor inventory levels for facility supplies and ensure timely replenishment of critical items.</p>
<p>We are partnering up with a client in Austin looking for a skilled Help Desk Tier II/Desktop Support Analyst. In this contract role, you will be responsible for providing technical assistance and resolving issues related to desktop systems, software, and applications. This position requires troubleshooting abilities and a customer-focused approach to ensure end-user satisfaction. This position is onsite Monday-Friday, 8am-5pm, for 6-8 weeks.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective support for technical issues related to desktop systems, software, and applications.</p><p>• Manage Active Directory accounts, including user creation, modification, and access permissions.</p><p>• Troubleshoot and resolve hardware and software problems across Microsoft Windows environments.</p><p>• Respond to service desk tickets promptly, ensuring accurate documentation of solutions and updates.</p><p>• Assist users with basic troubleshooting for network connectivity, printers, and other peripherals.</p><p>• Perform system updates and maintenance to ensure optimal performance.</p><p>• Collaborate with team members to address complex technical challenges.</p><p>• Educate and guide users on best practices for utilizing system tools and applications.</p><p>• Maintain detailed records of technical issues and resolutions for future reference.</p><p>• Ensure compliance with company policies and security protocols during support activities.</p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>Cloud Architect (contract).</strong> In this role, serve as the link between functional teams and technical stakeholders. In this role, you’ll help translate business needs into actionable technical requirements, keep work items organized within Jira, and support Agile team operations to enable the timely delivery of system improvements and enhancements. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Agile Support & Team Coordination</strong></p><ul><li>Lead or support recurring Agile ceremonies such as standups, sprint planning, and retrospectives.</li><li>Help manage day‑to‑day workflow, track team capacity, and highlight risks or blockers to ensure objectives stay on track.</li><li>Provide clear, consistent updates on sprint health and task progress for broader team visibility.</li></ul><p><strong>Requirements Analysis & Documentation</strong></p><ul><li>Partner with stakeholders to capture and clarify business requirements before development begins.</li><li>Draft functional and technical documentation, ensuring alignment between business expectations and the final solution.</li><li>Collaborate with engineers to verify that requirements are well understood and accurately translated into deliverables.</li></ul><p><strong>Jira Management & Backlog Refinement</strong></p><ul><li>Create detailed User Stories, Tasks, and Acceptance Criteria that reflect the intended functionality.</li><li>Keep the backlog organized and up‑to‑date by grooming tickets, coordinating estimates, and preparing items for future sprints.</li><li>Monitor ticket progression through stages, ensuring accurate status updates and visibility into team workload.</li></ul><p><strong>Cross‑Team Partnership</strong></p><ul><li>Coordinate work that spans multiple teams, including security, infrastructure, and business units.</li><li>Communicate changes in scope, risk, or timing to project leadership and impacted stakeholders.</li><li>Ensure dependencies between teams are clearly understood and managed.</li></ul><p><strong>Risk & Issue Management</strong></p><ul><li>Identify potential delays, resource constraints, or external vendor obstacles.</li><li>Help implement mitigation strategies and escalate issues when necessary.</li><li>Contribute to maintaining smooth project delivery by proactively removing friction points.</li></ul><p><br></p>
