<p><strong>Implementation Specialist</strong></p><p>Remote | Austin, TX | Contract</p><p><br></p><p>Robert Half is partnering with a local company to support the implementation of an automated client system. The ideal professional will have experience with building, testing, and deploying a robust automation ecosystem that seamlessly integrates multiple platforms (HubSpot, Zapier, and Stripe). </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop and configure automation workflows using tools like HubSpot, Zapier, and Stripe to create an interconnected system.</p><p>• Implement multi-step workflows and advanced Zaps based on pre-defined architectural plans.</p><p>• Ensure seamless communication and data transfer between platforms to support customer lifecycle management, billing, and service activation.</p><p>• Manage automation logic outside the core platform to maintain system independence while ensuring synchronization.</p><p>• Roll out automation solutions across multiple global entities, tailoring implementations to regional requirements.</p><p>• Conduct rigorous testing of automated processes to ensure accuracy in financial operations and data integrity.</p><p>• Collaborate with stakeholders and technical teams to align automation strategies with business objectives.</p><p>• Troubleshoot and optimize integrations to address any gaps in system compatibility or performance.</p><p>• Provide documentation and training to ensure smooth adoption of the automation processes.</p>
<p><strong>Systems Analyst</strong></p><p>Onsite | Austin, TX | Contract</p><p><br></p><p>Robert Half is hiring an experienced Systems Analyst to join our client in Austin, Texas. In this long-term contract position, you will play a crucial role in supporting data-driven decision-making by analyzing business needs, creating data pipelines, and developing dashboards and reports. This opportunity offers a collaborative environment where you will work closely with program staff to ensure solutions align with organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Analyze business objectives, operational procedures, and user requirements to identify opportunities for improvement and alternative solutions.</p><p>• Design and develop data pipelines, dashboards, and reports using tools such as Informatica, Tableau, or Power BI based on business specifications.</p><p>• Collaborate with program staff to ensure deliverables meet customer needs and organizational goals.</p><p>• Conduct cost-benefit analyses to evaluate the feasibility and impact of proposed solutions.</p><p>• Review system capabilities and scheduling limitations to determine the viability of requested changes or new implementations.</p><p>• Participate in the testing and validation of pipelines, dashboards, and reports to ensure they function as intended.</p><p>• Provide detailed documentation describing user needs, program functionality, and system development processes.</p><p>• Work with team members to publish and promote dashboards and reports, ensuring seamless integration within the organization.</p><p>• Support Agile Scrum practices to deliver iterative improvements and address system gaps.</p><p>• Utilize strong communication and analytical skills to document and address issues in call center operations and other business areas.</p>