Add your latest resume to match with open positions.

11 results for Help Desk Support in Austin, TX

Systems Administrator

Austin, TX
onsite
Temporary to Hire
24.00 - 28.00 USD / Hourly
We are looking for a Systems Administrator to support daily IT operations and provide dependable technical assistance to employees in Austin, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys hands-on support work while contributing to core infrastructure, end-user systems, and security-focused initiatives. The role combines desktop support, server administration, Microsoft 365 assistance, and environment maintenance in a collaborative technology setting. Responsibilities: • Deliver front-line technical support for employees by resolving issues involving workstations, laptops, applications, printers, connectivity, and user access • Set up, maintain, and troubleshoot desktop and laptop hardware, operating systems, and business software across the organization • Support the Microsoft 365 environment, including collaboration and productivity platforms such as SharePoint, Office, Teams, and Teams Voice • Contribute to cybersecurity efforts by helping maintain a secure computing environment and addressing routine protection measures • Assist with oversight and upkeep of the virtual server infrastructure using VMware vSphere and vCenter tools • Perform regular server administration activities, including health checks, monitoring, and basic maintenance tasks • Help manage user accounts, permissions, and directory services within the Active Directory environment • Apply updates, security fixes, and system changes to Mac devices to maintain stability and compliance • Track technology assets by coordinating lease timelines, equipment refreshes, and replacement planning • Create and maintain clear technical documentation for support procedures, endpoint configuration, and server operations
2026-05-07T18:43:51Z

Database Technology Manager

San Antonio, TX
onsite
Permanent / Full Time
80000.00 - 100000.00 USD / Yearly
We are looking for a Database Technology Manager to guide data and technology operations in San Antonio, Texas while helping leaders turn information into practical decisions. This role combines team leadership, analytics strategy, and systems oversight to strengthen reporting, improve operational efficiency, and support organization-wide goals. The ideal candidate brings a strong command of database environments, business intelligence tools, and IT operations, along with the ability to communicate insights clearly across technical and non-technical teams. Responsibilities: • Direct and mentor database and IT staff, fostering accountability, collaboration, and high-quality service across daily operations and long-term initiatives. • Design and maintain dashboards, reports, and visual analytics that translate complex information into accessible insights for leadership and ministry stakeholders. • Examine data patterns across departments, campuses, and programs to identify trends, measure performance, and support strategic planning. • Establish and enforce data standards that improve accuracy, consistency, and reliability across reporting platforms and connected systems. • Work closely with executive and departmental leaders to gather reporting needs and deliver recurring analytical tools that support informed decision-making. • Lead the adoption of automation and AI-enabled solutions that streamline workflows and increase the effectiveness of technology and reporting processes. • Oversee IT infrastructure, vendor-supported services, and operational processes to ensure stable, efficient, and secure system performance. • Build consolidated reporting solutions that provide leadership with a centralized view of key metrics related to engagement, attendance, volunteer involvement, and growth. • Manage departmental financial planning, including budgeting, purchasing oversight, contract coordination, and documentation of expenditures and projects. • Partner with internal teams and external providers on integrations, system improvements, and cross-functional data initiatives that enhance organizational capabilities.
2026-05-12T13:38:44Z

Receptionist

Austin, TX
onsite
Temporary / Contract
15.84 - 18.34 USD / Hourly
We are looking for an experienced and dependable Receptionist to support daily front desk operations for a Contract position based in Austin, Texas. This role serves as the first point of contact for visitors and callers, helping create a welcoming and organized office environment. The ideal candidate is comfortable balancing customer service, scheduling, and administrative tasks while maintaining accuracy and consistency throughout the day. Responsibilities:• Welcome guests and incoming callers with a courteous, attentive approach and direct them to the appropriate contact or department.• Manage the front desk by handling appointment scheduling, coordinating calendars, and assisting with meeting arrangements.• Complete administrative support tasks such as data entry, document filing, record upkeep, and general clerical work.• Respond to questions from visitors and clients, resolve routine concerns efficiently, and provide a high level of service.• Assist with basic bookkeeping activities when needed, including tasks performed in QuickBooks.• Monitor office supply levels, place replenishment orders, and help keep shared work areas organized and ready for use.• Maintain a clean, orderly, and presentable reception area throughout the workday.• Review and proof documents for accuracy, formatting, and completeness before they are shared or distributed.• Provide additional administrative support that helps improve day-to-day office coordination and efficienct.
2026-05-14T17:08:44Z

Bilingual Account Resolution Specialist

Round Rock, TX
onsite
Temporary / Contract
19.00 - 23.00 USD / Hourly
We are looking for a Account Resolution Specialist to support branch operations and deliver excellent service in Round Rock, Texas. This Long-term contract opportunity is within the Financial Services industry and is ideal for someone who can balance customer support, administrative accuracy, and regulatory awareness. The role involves assisting with account-related activities, handling loan documentation, and helping maintain smooth daily branch functions while providing bilingual support in Spanish when needed. Responsibilities:• Build strong relationships with customers by addressing questions, resolving concerns, and creating a positive branch experience.• Support daily branch activities by assisting the Branch Manager with operational tasks and customer-facing service needs.• Enter loan application details and related documents accurately to maintain complete and organized customer records.• Review, receive, and process credit and loan applications in accordance with established procedures.• Record customer payments, fees, and account activity with a high level of accuracy and in line with company guidelines.• Help complete loan closings and prepare transaction-related paperwork as directed by branch leadership.• Handle inbound and outbound calls regarding account questions, payment follow-up, and collection activity with professionalism.• Follow company standards along with applicable state and federal lending requirements, including documentation and reporting support.• Assist with payment collection efforts on consumer and commercial accounts while maintaining respectful customer communication.
2026-05-15T18:18:45Z

Office Services Associate

Austin, TX
onsite
Temporary / Contract
16.63 - 17.50 USD / Hourly
We are looking for a detail-oriented Office Services Associate to support day-to-day back-office operations for a client site in Austin, Texas. This is a Contract position that plays an important role in keeping document production, mail handling, and related office support services running smoothly in both physical and digital environments. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage multiple priorities in a fast-paced setting while maintaining accuracy and confidentiality. Responsibilities: • Manage daily office support tasks such as copy, print, scanning, intake, and mail distribution activities in accordance with site procedures. • Review incoming job requests for completeness and accuracy before starting work, ensuring instructions and deadlines are clearly understood. • Record completed and in-progress assignments using designated logs to maintain accurate tracking of office services activity. • Organize assignments by urgency and service commitments so work is completed and delivered within agreed timeframes. • Communicate proactively with clients and leadership regarding request status, scheduling concerns, or issues that may affect turnaround times. • Perform basic troubleshooting on office equipment and replenish paper, toner, and other supplies to keep machines operational. • Conduct quality checks on completed work, including personal output and team-produced materials when needed, to ensure accuracy and presentation standards. • Handle confidential documents with care, follow all company and client policies, and use materials and equipment responsibly and efficiently.
2026-05-14T20:33:42Z

Data/Information Architect

San Antonio, TX
onsite
Temporary / Contract
65.00 - 72.00 USD / Hourly
We are looking for an experienced Data/Information Architect to join an engagement based onsite in San Antonio, Texas. In this role, you will lead the design of a modern Power BI reporting environment and help replace fragmented legacy reporting methods with a scalable, well-governed analytics solution. This position is ideal for someone who combines hands-on technical depth with strong stakeholder partnership and a practical approach to enterprise reporting strategy. Responsibilities:• Evaluate existing reporting tools, dashboards, databases, spreadsheets, and query-based outputs to understand the current analytics landscape and identify improvement opportunities.• Work with business partners to capture reporting needs, key metrics, usage trends, and priorities that will shape the target-state solution.• Define the overall Power BI architecture, including dataset strategy, semantic model structure, environment setup, and deployment approach.• Build efficient data models and reusable calculations that support scalable reporting, strong usability, and consistent business logic.• Integrate data from multiple enterprise and file-based sources while replacing manual transformation steps with streamlined Power Query processes.• Redevelop high-priority legacy reports in Power BI, improving performance, usability, and governance while reducing reliance on spreadsheets and standalone databases.• Apply security, access controls, and governance standards across datasets, reports, and workspaces to support compliance and clear ownership.• Tune model performance, refresh behavior, and query efficiency to ensure reliable reporting for business-critical use cases.• Produce clear technical documentation and provide knowledge transfer to internal teams, including recommendations for future enhancements after the engagement ends
2026-05-04T14:33:46Z

Software Developer

San Antonio, TX
onsite
Permanent / Full Time
70000.00 - 110000.00 USD / Yearly
We are looking for a Software Developer to join a technology-focused team supporting client initiatives in San Antonio, Texas. This position is suited for someone who can combine hands-on development expertise with strong project coordination, testing, and client support capabilities. The ideal candidate will contribute to software delivery, maintain clear communication across stakeholders, and help ensure solutions are implemented accurately, efficiently, and in line with client expectations. Responsibilities: • Build, update, and support software solutions using technologies such as .NET, C#, ASP.NET, JavaScript, and Symitar-related tools. • Organize project activities by preparing timelines, coordinating deliverables, and helping drive work to completion within agreed deadlines and budget expectations. • Partner with internal teams, clients, and external parties to align on project scope, monitor progress, and address issues that may affect delivery. • Develop, execute, and refine testing approaches to confirm applications and enhancements perform as intended and satisfy business needs. • Maintain thorough records of project activity, technical work, operating instructions, and other documentation needed for support and continuity. • Serve as a reliable point of contact for customers by answering questions, resolving technical concerns, and providing guidance or training when needed. • Track risks, milestones, and significant updates, then communicate status clearly to leadership and relevant stakeholders. • Recommend practical improvements to documentation methods, workflow visibility, and overall project support processes. • Contribute to broader team success by assisting with production support, participating in meetings, and taking on additional assignments as priorities evolve.
2026-04-21T20:58:51Z

Jira Platform Administrator

Austin, TX
remote
Temporary / Contract
80.00 - 90.00 USD / Hourly
Jira Platform AdministratorOn-site | Austin, TX | Contract Robert Half is hiring a Jira Platform Administrator to support service operations through thoughtful platform design, administration, and process enablement. This long-term contract position is ideal for someone who can combine technical configuration expertise with a consultative approach to building scalable, user-friendly service management solutions. The role will work closely with IT and business stakeholders to shape effective workflows, improve service visibility, and strengthen operational consistency across teams. Responsibilities:• Oversee the day-to-day administration of Jira Service Management, including service projects, customer portals, workflows, request forms, and queue structures.• Build and refine SLA rules, automation logic, notification schemes, and access controls to support reliable and accountable service delivery.• Partner with service owners and cross-functional stakeholders to gather requirements and convert operational needs into practical Jira Service Management designs.• Create scalable service models, request catalogs, and portal experiences that are easy for end users to navigate and aligned with established service management practices.• Establish configuration standards, reusable templates, and governance approaches that promote consistency across multiple service teams.• Assess native platform capabilities, marketplace applications, and system integrations to recommend solutions that improve performance and usability.• Support the configuration of incident, request, problem, change, and knowledge processes within the platform.• Develop dashboards, reports, and visibility tools that help operational teams and leadership monitor demand, service quality, and process compliance.• Lead workshops, produce documentation, and provide user guidance to encourage adoption and effective use of Jira Service Management.• Contribute to ongoing service management maturity by identifying workflow improvements, automation opportunities, and enhancements to approval or escalation models.
2026-05-04T01:13:42Z

Sales Coordinator

Austin, TX
remote
Temporary to Hire
20.00 - 23.00 USD / Hourly
Key Responsibilities:· Handling day-to-day operations in assisting residential sales team members. · Processing customer payments, deposits & final invoices. · Open, print and prepare job packets prior to going to production. · Verify accuracy of the new job packets. · Assist the sales process, assist residential sales staff, and schedule install dates. · Track jobs through production- installation through completion.· Process Line Locates through Texas811.· Standard Administrative duties – Scanning, filing, responding to emails and general inquiries, greeting visitors.· Responsible for document handling, file making, and other clerical duties necessary to assist the sales team and office staff. · Answering incoming calls and transferring to appropriate employees. · Managing sales staff calendars and setting appointments
2026-05-01T20:48:41Z

Payroll Manager

Austin, TX
onsite
Permanent / Full Time
130000.00 - 160000.00 USD / Yearly
We are looking for a Payroll Manager to oversee payroll operations and payroll-related accounting activities for our financial services organization in Austin, Texas. This position combines day-to-day payroll leadership with responsibility for reconciliations, journal entries, and control-focused financial accuracy. The ideal candidate is equally comfortable managing deadlines, improving workflows, and partnering with cross-functional teams to strengthen compliance and operational efficiency. Responsibilities: • Direct payroll processing activities from initial data review through final completion, ensuring employees are paid accurately, on schedule, and in line with applicable requirements. • Examine payroll results before and after each cycle, investigate inconsistencies, and take corrective action to address errors or unusual variances. • Manage payroll-related accounting tasks by preparing journal entries, accruals, and funding records that support accurate financial reporting. • Reconcile payroll general ledger accounts each month and work through discrepancies in partnership with accounting and finance stakeholders. • Maintain clear payroll procedures, internal controls, and supporting documentation to promote consistency and readiness for audits. • Collaborate with HR, people leaders, and internal partners to answer payroll questions and provide guidance on payroll-related matters. • Identify inefficiencies in current workflows and implement more scalable processes, tools, and automation to reduce manual effort and improve reliability. • Support month-end close activities, audit requests, and reviews involving payroll, benefits, and compensation-related financial data. • Build effective working relationships across a matrixed organization and independently drive priorities forward in a fast-paced, deadline-sensitive environment.
2026-04-29T01:04:17Z

Director of Enterprise Architecture

Seguin, TX
onsite
Permanent / Full Time
180000.00 - 220000.00 USD / Yearly
We are looking for a strategic technology leader to shape and advance the enterprise architecture vision for our organization in Seguin, Texas. This role will connect long-term business priorities with scalable technology decisions, helping drive modernization, resilience, and operational performance across the enterprise. The ideal candidate brings strong leadership experience, a deep understanding of complex enterprise environments, and the ability to guide transformation in an industrial or manufacturing setting. Responsibilities: • Create and direct an enterprise architecture roadmap that supports growth, digital advancement, and improved business efficiency. • Establish architecture standards, guiding principles, and governance practices to promote consistency across systems, teams, and business functions. • Work closely with senior leadership to align technology direction, investment priorities, and platform decisions with organizational goals. • Lead the consolidation of major business and operational platforms into a cohesive, scalable technology ecosystem. • Drive modernization efforts for legacy environments while expanding the use of cloud solutions, edge technologies, and industrial connectivity capabilities. • Provide architectural oversight for enterprise data platforms, analytics environments, cybersecurity strategies, infrastructure, and related technology domains. • Manage and mentor enterprise, solution, and domain architects to encourage innovation and maintain architectural discipline across initiatives. • Assess emerging technologies and market trends to inform strategic planning and strengthen long-term competitiveness. • Promote compliance with regulatory expectations, security standards, and enterprise risk management practices across architecture initiatives.
2026-04-24T20:04:24Z