Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities<br>Create and document routine processes around data (mining, dictionary, etc.)<br>Completes the gathering and cleaning processes for data from various sources, ensuring data quality and integrity<br>Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions<br>Uses statistical methods and techniques to help identify patterns, trends, correclations and anomalies of bank data<br>Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams<br>Lead the strategic design and maintenance of intelligence systems, reporting platforms, and other enhancements required to gather and analyze bank and portfolio data<br>Collaborate with other data engineers and IT professionals to optimize data collection, storage, and retrieval processes<br>Helps identify KPIs and develops metrics to track and measure bank performance<br>Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy, and ensures adherence by the respective department personnel<br>Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations, and ensures adherence by the respective department personnel<br>Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML, and ensures adherence by the respective department personnel<br>Qualifications<br>QUALIFICATIONS<br><br>These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.<br><br>• Bachelor’s degree from an accredited college or university in computer science, statistics, or data management<br>• Minimum of 5 years of experience in an analytical role including querying relational databases and advanced reporting methodologies<br>• Able to articulate complex concepts while tailoring the message to different audiences including senior leadership, technical teams, and member support teams<br>• Strong problem solving and ability to resolve complex issues with minimal direction<br>• Ability to leverage key performance metrics and data to provide insights and make strategic business recommendations<br>• Proficiency with SQL, Python and visual reporting tools (such as MS Power BI or Tableau)<br>• Some Knowledge of financial institution regulations including Reg Z, Reg. B, Truth in Lending, FCRA, FACTA and MLA<br>• Excellent verbal and written communication skills; able to express ideas concisely and logically<br>• Ability to meet deadlines, work in a fast-paced environment, and perform a variety of tasks with numerous interruptions<br>• Advanced knowledge of Microsoft Office Suite<br>• Ability to sit in front of a computer screen for long periods of time, which may cause visual strain<br>• Bilingual in English and Spanish is desired
<p><br></p><p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an applications Architect<strong> (contract).</strong> In this role, we are seeking an experienced ArcGIS Geospatial Architect and Development Lead to drive data analytics projects involving Medicaid and CHIP clients and provider data. This role will architect and oversee the development, integration, and governance of enterprise GIS solutions, ensuring alignment with organizational strategies, data policies, and public health objectives. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the design, implementation, and governance of ArcGIS-based geospatial solutions for mapping healthcare clients and provider locations, ensuring data quality, security, and compliance with state and federal policies and procedures.</li><li>Develop and maintain geospatial data architectures, workflows, and metadata standards to support enterprise mapping and analytics needs.</li><li>Coordinate and collaborate with internal teams, external partners, and stakeholders to gather requirements, define governance frameworks, and ensure effective data sharing and integration.</li><li>Oversee the creation and management of GIS datasets, including demographic, socioeconomic, health, and program data, ensuring accuracy and completeness.</li><li>Mentor and guide GIS analysts and developers, providing best practices for spatial analysis, web mapping, and data visualization using ArcGIS tools.</li><li>As the single point of contact for the IT organization, collaborate and coordinate with GIS data analysts and data scientists to:</li><li>Establish and enforce geospatial data management policies, documentation standards, and quality assurance processes.</li><li>Conduct Advise and oversee advanced spatial analyses to inform public health initiatives and track compliance to contract requirements.</li><li>Prepare and present technical reports, dashboards, and interactive web maps for executive leadership and external stakeholders.</li></ul>
We are looking for an experienced Sr. HR Analyst to join our team in San Antonio, Texas. In this Contract-to-Permanent position, you will play a pivotal role in partnering with institutional leaders to align human resources strategies with organizational goals. This is an excellent opportunity for an HR expert who thrives in a dynamic environment and is passionate about improving workforce performance and organizational effectiveness.<br><br>Responsibilities:<br>• Collaborate with institutional leaders to develop HR strategies that align with organizational objectives and long-term goals.<br>• Provide expert guidance on workforce planning, talent acquisition, retention, and succession planning to address current and future needs.<br>• Manage complex employee relations matters, including performance issues, workplace investigations, and disciplinary actions, ensuring compliance with relevant laws and policies.<br>• Lead organizational development initiatives such as change management, leadership coaching, and team dynamics to strengthen institutional effectiveness.<br>• Partner with department managers to identify and implement training programs that enhance leadership capabilities and employee skillsets.<br>• Utilize HR analytics to uncover trends and support evidence-based decisions in areas like diversity hiring, employee engagement, and turnover rates.<br>• Design and execute strategies to promote diversity, equity, and inclusion, fostering a culture of belonging within the organization.<br>• Ensure compliance with federal, state, and local regulations, collaborating with the Office of Compliance on adherence to laws such as Title IX.<br>• Contribute to the development and implementation of HR systems, policies, and programs tailored to the unique needs of higher education institutions.
We are looking for a skilled Revenue Accountant to join our team in Austin, Texas. In this role, you will be responsible for managing complex financial operations and ensuring the accuracy of revenue reporting. This position requires a strong understanding of accounting standards and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Manage daily accounting operations, including accounts payable, accounts receivable, and the general ledger.<br>• Prepare accurate financial statements and comprehensive management reports within set deadlines.<br>• Monitor and develop budgets, forecasts, and financial plans to support organizational goals.<br>• Ensure compliance with accounting standards, tax regulations, and company policies.<br>• Oversee audits and coordinate with external auditors to ensure smooth processes.<br>• Analyze and report revenue data, ensuring adherence to ASC 606 standards.<br>• Provide insights into revenue trends to support strategic decision-making.<br>• Collaborate with teams to maintain accuracy in revenue recognition and reporting processes.
We are looking for a detail-oriented and experienced Sr. Accountant to join our team in Austin, Texas. This contract to permanent position offers an opportunity to contribute to our financial operations by managing key accounting processes and ensuring compliance with established standards. The ideal candidate will have a strong background in financial reconciliations, month-end close procedures, and accrual accounting. <br> Responsibilities: • Oversee and execute month-end close activities, including preparing and reviewing financial statements. • Perform reconciliations for general ledger and bank accounts to ensure accuracy and completeness. • Manage and record adjusting journal entries, accruals, and prepaid expenses. • Ensure compliance with accounting standards, including Sarbanes-Oxley (SOX) requirements. • Collaborate on intercompany transactions and ensure proper documentation and reporting. • Utilize Sage Intacct or similar accounting systems to maintain accurate financial records. • Analyze and resolve discrepancies in account balances, ensuring timely resolution of issues. • Support audits and provide documentation as needed to fulfill compliance requirements. • Contribute to process improvements and maintain efficient accounting workflows.
We are looking for a dynamic Director of Product Management to lead the development and execution of innovative product strategies for our B2B SaaS platform. This leadership role requires a strategic thinker with hands-on experience in product lifecycle management and the ability to collaborate across departments to drive impactful solutions. Based in San Antonio, Texas, this position offers an opportunity to shape the future of our offerings while ensuring alignment with company goals and customer needs.<br><br>Responsibilities:<br>• Define and manage product roadmaps in collaboration with executive leadership to align with corporate goals.<br>• Conduct market research and competitive analysis to identify opportunities and address gaps.<br>• Lead cross-functional teams to execute product strategies and deliver high-quality solutions.<br>• Create detailed product specifications, including features, epics, and technical user stories, for development teams.<br>• Drive integration of third-party services and build strategic partner networks.<br>• Utilize data and analytics to inform product decisions and optimize performance.<br>• Develop technical documentation to support stakeholders and ensure clarity in product delivery.<br>• Engage with users to gather insights, address pain points, and refine product designs.<br>• Oversee sprint planning and manage iterative product development cycles.<br>• Collaborate with marketing and customer success teams to articulate feature benefits and execute go-to-market strategies.
<p>Key Responsibilities</p><p>End-User Support & IT Operations:</p><p>● Deliver level 2/3 technical support for Windows, Mac, and Linux systems, both in-person and remotely.</p><p>● Manage endpoint protection, patching, software deployment, and asset lifecycle across the organization.</p><p>● Lead the procurement and inventory management of hardware/software assets.</p><p>● Enforce IT policies related to data security, access control, and compliance standards.</p><p>Infrastructure & Network Administration</p><p>● Ensure high availability and performance of wired and wireless networks across all U.S. sites.</p><p>● Manage and monitor firewalls, routers, switches, VPNs, and failover systems.</p><p>● Support modernization of infrastructure through cloud adoption, automation, and improved scalability.</p><p>Cloud Services & System Administration:</p><p>● Administer Google Workspace and/or Microsoft 365 for identity, collaboration, email, and data storage.</p><p>● Implement and manage IAM/IDP tools such as Azure AD, Okta, JumpCloud, and Google Identity.</p><p>● Own backup, disaster recovery, and business continuity operations using platforms like Spanning or equivalent.</p><p>Enterprise Applications & SaaS Integration:</p><p>● Manage administrative access, integrations, and provisioning for SaaS platforms (Jira, Zendesk,</p><p>NetSuite, Salesforce, Wrike, Zuper, RingCentral, etc.).</p><p>● Configure and enforce RBAC, SAML/SSO, 2FA, and conditional access policies.</p><p>● Provide backend support for communication and productivity tools (Zoom, Adobe Admin Console, RingCentral).</p><p>Automation & Documentation:</p><p>● Create and maintain automation scripts (PowerShell, Bash) for provisioning, reporting, and support tasks.</p><p>● Support and optimize RMM tools to improve IT service efficiency and responsiveness.</p><p>● Maintain comprehensive documentation including SOPs, KBs, system diagrams, and change logs in line with ITSM principles.</p><p>POSITION QUALIFICATIONS</p><p>Required:</p><p>● 5–8 years of hands-on IT support experience, including direct desktop and user support.</p><p>● 3–5 years of experience managing network infrastructure (routers, switches, firewalls, WiFi).</p><p>● Strong system administration experience with Google Workspace and/or Microsoft 365.</p><p>● Proficiency in endpoint protection, MDM solutions (Intune, JAMF, Google MDM), and asset tracking.</p><p>● Experience with IAM/IDP platforms and SSO configurations.</p><p>● Solid scripting skills (PowerShell, Bash) and a strong automation mindset.</p>
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>IT Auditor (contract).</strong> In this role, you will review vendor contracts, SLAs, and other IT and cybersecurity contractual requirements to confirm compliance with contractual obligations. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate the design and implementation of vendor cybersecurity controls against contractual and industry standards.</li><li>Collect and analyze evidence such as security policies, system configurations, logs, and access records.</li><li>Conduct interviews with vendor personnel to assess security practices and governance.</li><li> Perform control testing and sampling to verify the effectiveness of technical and administrative safeguards.</li><li>Identify gaps, deficiencies, or non-compliance in vendor controls and assess associated risks.</li><li>Prepare audit reports summarizing findings, risks, and recommended corrective actions.</li><li>Track remediation efforts and validate closure of audit findings.</li><li>Coordinate with internal stakeholders to ensure vendor risks are communicated and addressed.</li></ul>
We are looking for an experienced Chief Technology Officer (CTO) to drive the strategic development and management of our technology infrastructure and systems. Based in San Antonio, Texas, this leadership role requires a forward-thinking individual who can align technological initiatives with organizational goals while ensuring compliance with industry regulations. The ideal candidate will possess a deep understanding of IT strategy, cybersecurity, and specialized tools within the residential mortgage and legal services sectors.<br><br>Responsibilities:<br>• Develop and execute an IT strategy that supports the organization’s business objectives and regulatory requirements.<br>• Lead the implementation and optimization of legal technology tools and case management systems to enhance operational efficiency.<br>• Manage systems and platforms for residential mortgage loan document preparation, delivery, and storage, ensuring seamless integration with loan origination and eClosing software.<br>• Oversee compliance with legal and regulatory standards in all technology workflows related to loan documentation.<br>• Establish and maintain robust cybersecurity measures to protect sensitive client data and ensure adherence to data privacy laws.<br>• Direct the management of IT assets, including servers, cloud environments, networking systems, and workstations.<br>• Coordinate vendor relationships with software providers and technology consultants to maximize system performance.<br>• Supervise and mentor IT staff, fostering growth through training and performance evaluations.<br>• Lead IT projects such as infrastructure upgrades, software rollouts, and system integrations, ensuring timely completion.<br>• Maintain comprehensive documentation of IT systems, processes, and configurations to support organizational transparency and efficiency.
We are looking for an experienced Systems Engineer to join our team in San Antonio, Texas. In this role, you will lead the design, management, and optimization of complex IT systems across cloud, virtualized, and physical environments. Your expertise will be essential in delivering reliable infrastructure solutions and ensuring high-quality service for our clients.<br><br>Responsibilities:<br>• Troubleshoot and resolve advanced technical issues across on-premises, managed cloud, and colocation environments.<br>• Implement and maintain critical infrastructure, including virtualization platforms like VMware and Hyper-V, networking configurations, and storage area networks.<br>• Manage cloud environments, particularly Microsoft Azure and Microsoft 365, including migrations, security measures, and performance optimization.<br>• Oversee client hardware in colocation facilities, ensuring compliance with rack, cable, power, cooling, and security standards.<br>• Lead technical projects such as system upgrades, migrations, and solution deployments, collaborating with clients and internal teams.<br>• Ensure systems meet security and compliance standards by implementing firewalls, VPNs, and multi-factor authentication protocols.<br>• Develop and execute automation strategies using scripting languages like PowerShell to enhance system efficiency.<br>• Provide mentorship to less experienced team members and create detailed technical documentation, including SOPs and network diagrams.<br>• Communicate effectively with clients, presenting technical solutions and offering strategic advice to improve IT infrastructure.
