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3 results for Customer Service Specialist in Austin, TX

Sales / Customer Service Support

Austin, TX
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a personable and detail-focused Sale Support specialist to join a collaborative team in Austin, Texas. This long-term Contract opportunity supports a high-volume customer base and combines sales support, order coordination, pricing administration, and customer communication within an established territory structure. The role is well suited to someone who can balance multiple priorities, stay highly organized, and build strong working relationships with customers and internal sales leaders. A structured training program will be provided to help you become confident with processes, systems, and day-to-day account support responsibilities. Responsibilities:• Manage day-to-day sales support activities for an assigned territory while partnering closely with a designated sales manager.• Process customer orders, pricing updates, approvals, and account-related entries accurately across internal systems.• Coordinate shipment-related communication and follow up with customers to help ensure timely and accurate order fulfillment.• Respond to a large volume of customer inquiries with professionalism, building strong relationships through clear and responsive service.• Prepare and maintain sales support documentation, correspondence, and transaction records with close attention to detail.• Work across multiple platforms, including Excel and Microsoft 365 applications, to track requests, update records, and support reporting needs.• Balance competing priorities in a fast-paced environment while meeting service expectations and internal deadlines.• Participate in onboarding and ongoing training to develop product, process, and system knowledge needed for long-term success.
2026-05-22T00:00:00Z

Service Advisor

Bastrop, TX
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a customer-focused Service Advisor to support a busy automotive service team in Texas. This is a Contract position for someone who can guide customers through the service process, coordinate with technicians, and keep repair activity organized from arrival to completion. The ideal candidate communicates clearly, stays composed in a fast-moving environment, and helps create a positive service experience at every stage. Responsibilities: • Welcome customers, gather vehicle concerns, and document service needs with accuracy at the start of each visit. • Open, update, and finalize repair orders while following dealership procedures and maintaining complete records. • Suggest appropriate maintenance, warranty work, and repair services based on vehicle condition, mileage, and manufacturer recommendations. • Discuss findings, estimated costs, and expected turnaround times in a clear and thorough manner. • Work closely with service technicians to track diagnoses, confirm repair details, and support efficient job completion. • Keep customers informed on repair progress, delays, and next steps through timely follow-up communication. • Review completed services, final invoices, and related warranty or recall information before vehicle pickup. • Promote preventive maintenance options, dealership service programs, and current offers when they align with customer needs. • Maintain organized customer and vehicle information within the dealership management system, including system entries as needed.
2026-05-19T00:00:00Z

Bilingual Account Resolution Specialist

Round Rock, TX
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Account Resolution Specialist to support branch operations and deliver excellent service in Round Rock, Texas. This Long-term contract opportunity is within the Financial Services industry and is ideal for someone who can balance customer support, administrative accuracy, and regulatory awareness. The role involves assisting with account-related activities, handling loan documentation, and helping maintain smooth daily branch functions while providing bilingual support in Spanish when needed. Responsibilities:• Build strong relationships with customers by addressing questions, resolving concerns, and creating a positive branch experience.• Support daily branch activities by assisting the Branch Manager with operational tasks and customer-facing service needs.• Enter loan application details and related documents accurately to maintain complete and organized customer records.• Review, receive, and process credit and loan applications in accordance with established procedures.• Record customer payments, fees, and account activity with a high level of accuracy and in line with company guidelines.• Help complete loan closings and prepare transaction-related paperwork as directed by branch leadership.• Handle inbound and outbound calls regarding account questions, payment follow-up, and collection activity with professionalism.• Follow company standards along with applicable state and federal lending requirements, including documentation and reporting support.• Assist with payment collection efforts on consumer and commercial accounts while maintaining respectful customer communication.
2026-05-22T00:00:00Z