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1 result for Customer Service Manager in Austin, TX
- Austin, TX
- onsite
- Temporary / Contract
- 20 - 20 USD / Hourly
- <p>We are looking for an Account Services Representative to be responsible for processing high-volume daily order entry and billing transactions with exceptional accuracy and attention to detail. This role serves as a key liaison between customers, the sales force, and internal departments to resolve issues related to orders, billing, accounts receivable, and returns while maintaining strong customer relationships. The position requires excellent organization, communication, and problem-solving skills in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Process multiple daily order entry and billing transactions with a high level of accuracy and attention to detail.</p><p>· Resolve issues related to orders, billing discrepancies, accounts receivable, and returns in a timely and professional manner.</p><p>· Maintain and update customer accounts, ensuring data accuracy and proper documentation.</p><p>· Communicate directly with the sales force, internal departments, and clients to pursue and resolve order- and account-related issues.</p><p>· Provide high-quality customer service while meeting quality standards and customer satisfaction expectations.</p><p>· Demonstrate strong follow-up skills to ensure issues are fully resolved.</p><p>· Maintain composure and professionalism during high-volume or stressful situations.</p><p>· Support business needs by working beyond standard hours when required.</p>
- 2026-04-22T00:00:00Z