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4 results for Customer Experience Marketing Manager in Austin, TX

Social Media & Influencer Marketing Manager

Austin, TX
onsite
Temporary / Contract
38 - 47 USD / Hourly
Social Media & Influencer Marketing ManagerHybrid | Austin, TX | Contract We are seeking a Social Media & Influencer Marketing Manager to lead content strategy, execution, and performance across all major social platforms. This role will focus on building brand awareness, driving engagement, and managing influencer partnerships to support broader marketing objectives. What You’ll Do<ul><li>Own and execute social media strategy across platforms including Instagram, LinkedIn, TikTok, Facebook, X, and YouTube</li><li>Plan, create, and publish engaging content, including short-form video, graphics, and written posts</li><li>Manage the content calendar and ensure consistent brand voice and messaging across channels</li><li>Develop and execute influencer marketing campaigns, including sourcing partners, managing relationships, and tracking performance</li><li>Monitor social trends, platform updates, and audience insights to inform content strategy</li><li>Analyze campaign performance and optimize based on engagement, reach, and conversion metrics</li><li>Collaborate with marketing, creative, and external partners to align campaigns and initiatives</li><li>Manage community engagement, including comments, messages, and brand interactions</li></ul>
2026-06-04T00:00:00Z

Customer Service Representative

Austin, TX
onsite
Temporary / Contract
18 - 20 USD / Hourly
Position Overview:We are seeking a Customer Service Representative located in Austin, TX who is dedicated to providing exceptional service and support to customers. This role serves as the primary point of contact, handling inquiries, resolving issues, and ensuring a positive overall customer experience.Key Responsibilities:• Serve as the first point of contact for customer inquiries via phone, email, or chat• Respond to customer questions regarding products, services, orders, and account information• Resolve customer concerns efficiently while maintaining professionalism and empathy• Document customer interactions and update records accurately in internal systems• Collaborate with internal teams to escalate and resolve complex issues• Process orders, returns, and service requests as needed• Maintain knowledge of company products, services, and policies• Ensure a high level of customer satisfaction with each interaction
2026-06-04T00:00:00Z

Marketing Coordinator

Bastrop, TX
onsite
Temporary to Hire
20.75 - 30 USD / Hourly
Marketing CoordinatorBastrop, TX | On-site | Contract-to-Hire Robert Half is partnering with a local business in Bastrop to hire a Marketing Coordinator to support brand visibility, community engagement, and event execution. This opportunity his ideal for someone who enjoys blending creative content, social media management, and community outreach. You'll help strengthen local presence through well-executed events, thoughtful communications, and consistent reputation management across digital and onsite channels. Responsibilities:• Coordinate logistics and promotional support for culture-focused programs and community events that strengthen local engagement.• Maintain and enhance the organization’s public image by monitoring and responding to feedback across online platforms and in-person touchpoints.• Create, schedule, and manage organic social media content for Facebook and Instagram while tracking engagement and performance trends.• Create, schedule, and manage Google Business profile, approximately two posts per week. • Produce clear, audience-focused copy and visual materials using Canva for digital campaigns, printed pieces, and general marketing communications.• Serve as a point of contact for outside partners, including advertising and digital agencies, to support campaign execution and ongoing initiatives.• Track marketing-related invoices and monitor spending to help maintain budget awareness and reporting accuracy.• Review campaign analytics and summarize key performance insights for leadership to support informed decision-making.• Create, design, and publish a quarterly newsletter using Canva and Wix.• Review and recommend opportunities for local event sponsorship.
2026-05-14T00:00:00Z

Sales / Customer Service Support

Austin, TX
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a personable and detail-focused Sale Support specialist to join a collaborative team in Austin, Texas. This long-term Contract opportunity supports a high-volume customer base and combines sales support, order coordination, pricing administration, and customer communication within an established territory structure. The role is well suited to someone who can balance multiple priorities, stay highly organized, and build strong working relationships with customers and internal sales leaders. A structured training program will be provided to help you become confident with processes, systems, and day-to-day account support responsibilities. Responsibilities:• Manage day-to-day sales support activities for an assigned territory while partnering closely with a designated sales manager.• Process customer orders, pricing updates, approvals, and account-related entries accurately across internal systems.• Coordinate shipment-related communication and follow up with customers to help ensure timely and accurate order fulfillment.• Respond to a large volume of customer inquiries with professionalism, building strong relationships through clear and responsive service.• Prepare and maintain sales support documentation, correspondence, and transaction records with close attention to detail.• Work across multiple platforms, including Excel and Microsoft 365 applications, to track requests, update records, and support reporting needs.• Balance competing priorities in a fast-paced environment while meeting service expectations and internal deadlines.• Participate in onboarding and ongoing training to develop product, process, and system knowledge needed for long-term success.
2026-06-05T00:00:00Z