Add your latest resume to match with open positions.
3 results for Call Center Specialist in Austin, TX
- Austin, TX
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- <p><strong>Position Overview:</strong></p><p>We are seeking a Customer Service Representative located in Austin, TX who is dedicated to providing exceptional service and support to customers. This role serves as the primary point of contact, handling inquiries, resolving issues, and ensuring a positive overall customer experience.</p><p><strong>Key Responsibilities:</strong></p><p>• Serve as the first point of contact for customer inquiries via phone, email, or chat</p><p>• Respond to customer questions regarding products, services, orders, and account information</p><p>• Resolve customer concerns efficiently while maintaining professionalism and empathy</p><p>• Document customer interactions and update records accurately in internal systems</p><p>• Collaborate with internal teams to escalate and resolve complex issues</p><p>• Process orders, returns, and service requests as needed</p><p>• Maintain knowledge of company products, services, and policies</p><p>• Ensure a high level of customer satisfaction with each interaction</p>
- 2026-06-04T00:00:00Z
- Seguin, TX
- onsite
- Temporary to Hire
- 14.75 - 15 USD / Hourly
- <p>Our client is in need of a Customer Service Representative to join a busy team in the 78233 area. This opportunity is ideal for someone who enjoys supporting customers, handling administrative tasks accurately, and delivering a detail-focused service experience in both English and Spanish. The person in this role will help manage order activity, maintain customer records, and address service concerns with care and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders and process related payments with accuracy and timeliness.</p><p>• Create, update, and maintain customer account records, ensuring information remains complete and current.</p><p>• Respond to customer concerns by identifying issues, explaining solutions, coordinating corrections, and confirming resolution.</p><p>• Handle account adjustments and related documentation to support accurate financial records.</p><p>• Gather customer feedback and service trends to help management identify product or service improvement opportunities.</p><p>• Provide day-to-day administrative and back-office support to keep customer service operations organized and efficient.</p><p>• Perform data entry tasks with strong attention to detail, including numeric information and account updates.</p><p>• Assist with additional duties as needed to support team objectives and business operations.</p>
- 2026-06-18T00:00:00Z
- Austin, TX
- onsite
- Temporary / Contract
- 21 - 22 USD / Hourly
- <p><b>IT Technical Support </b></p><p>Onsite | Austin, TX | Contract</p><p><br></p><ul><li>Provide Tier 1 / Tier 2 technical support via phone, email, chat, or ticketing systems</li><li>Troubleshoot hardware, software, network, and system issues for end users</li><li>Install, configure, and maintain desktops, laptops, printers, and mobile devices</li><li>Manage and resolve help desk tickets in a timely manner (SLAs)</li><li>Support Microsoft 365, email systems, VPN access, and user account administration</li><li>Perform password resets, user provisioning, and access management (Active Directory)</li><li>Document issues, resolutions, and processes in knowledge base systems</li><li>Escalate complex issues to higher-level IT teams when necessary</li><li>Assist with system upgrades, patches, and deployments</li><li>Ensure compliance with IT policies, security standards, and best practices</li></ul>
- 2026-06-18T00:00:00Z