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9 results for Product Support Specialist in Aurora, CO

Customer Success Specialist
  • Broomfield, CO
  • remote
  • Temporary
  • 21.00 - 25.00 USD / Hourly
  • <p>We are seeking a Customer Success Specialist to join our team in Broomfield, CO on a contract basis. This role is focused on delivering exceptional customer support and ensuring a positive experience for wholesalers. The ideal candidate will be highly organized, detail-oriented, and skilled in managing customer inquiries across multiple channels.</p><p><br></p><p>Responsibilities:</p><p>-         Answer calls promptly, pleasantly, and equitably with co-workers</p><p>-         Respond to emails</p><p>-         Handle customer inquiries both by phone and email</p><p>-         Research required information using available resources</p><p>-         Manage and resolve customer complaints</p><p>-         Provide customers with product and service information</p><p>-         Enter new customer information into the system</p><p>-         Update existing customer information</p><p>-         Process orders according to procedure, following up with customer or rep when further information is required</p><p>-         Identify and escalate priority issues</p><p>-         Route calls to the appropriate resource</p><p>-         Follow up promptly on customer calls</p><p>-         Document all pertinent call information in the customer notes</p><p>-         Recommend process improvements</p><p>-         Maintain paper files</p><p>-         Provide any needed support to other team members</p><p>-         Other duties as assigned</p><p><br></p><p><br></p>
  • 2025-12-03T18:33:49Z
Accounting Clerk
  • Centennial, CO
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>We are looking for a customer success specialist to join our team in Centennial, Colorado, to support our growing operations. This role requires someone with strong attention to detail who can manage tasks efficiently while maintaining strong organizational skills. If you thrive in a collaborative environment and have a passion for accuracy, this position is an excellent opportunity for you.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the main contact for assigned customers, responding to inquiries and providing timely resolutions.</li><li>Guide clients through onboarding, product adoption, and ongoing engagement to maximize value.</li><li>Identify customer challenges or blockers and collaborate cross-functionally to deliver effective solutions.</li><li>Monitor customer feedback and usage data to recommend improvements and prevent issues.</li><li>Educate customers on product features, updates, and best practices.</li><li>Advocate for customer needs internally, influencing product roadmap and service enhancements.</li><li>Support retention and expansion initiatives by driving customer satisfaction and loyalty.</li><li>Maintain detailed records of interactions, feedback, and account activity.</li></ul><p><br></p>
  • 2025-11-20T20:58:43Z
Federal Tax Manager
  • Lakewood, CO
  • remote
  • Permanent
  • 90000.00 - 130000.00 USD / Yearly
  • <p>Robert Half is partnering with a public accounting firm based in Lakewood, CO to hire a permanent Federal Tax Manager! This role is ideal for someone who excels in providing strategic tax solutions for flow-through entities and business owners. As part of a collaborative and high-performing team, you will have the opportunity to lead complex engagements while mentoring others and fostering strong client relationships.</p><p><br></p><p><em>***Local candidates have the flexibility to work from the office at their convenience or work fully remote. The company is also open to hiring fully remote employees from anywhere in the U.S.</em></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and review complex tax compliance and consulting engagements for partnerships, LLCs, and S corporations</li><li>Prepare and review business tax returns for sophisticated, multi-state entities.</li><li>Provide strategic tax planning, research, and structuring advice.</li><li>Collaborate with a team of tax specialists to solve complex tax issues and support client decision-making. • Mentor staff and participate in development and training. </li><li>Maintain strong client relationships and serve as a trusted advisor. </li><li>Provide regular updates to leadership on project status and client needs. </li><li>Proactively manage multiple projects and deadlines in a fast-paced environment.</li></ul>
  • 2025-12-07T04:04:17Z
Accountant/Financial Reporting Accountant
  • Denver, CO
  • onsite
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • <p>Robert Half is partnering with a growing Non-Profit organization that is seeking an Accountant/Financial Reporting Accountant. The client is a<b> </b>mission-driven nonprofit organization dedicated to serving our community through responsible stewardship of financial resources. We are seeking a skilled accounting professional with public accounting experience in government and/or nonprofit sectors to strengthen our financial operations and support long-term sustainability.</p><p><strong>Position Overview:</strong></p><p> The Accountant will play a key role in managing financial reporting, compliance, and analysis for the organization. This role requires strong technical accounting knowledge, attention to detail, and the ability to work collaboratively across departments. Experience with public pension, finance, investment accounting, or retirement benefits is highly valued, though not required.</p><p><strong>Responsibilities:</strong></p><ul><li>Perform full-cycle accounting, including journal entries, reconciliations, and month-end close.</li><li>Prepare and analyze financial statements, management reports, and supporting schedules.</li><li>Ensure compliance with GAAP, nonprofit accounting standards, and applicable government regulations.</li><li>Assist with audits, grant compliance, and external financial reporting requirements.</li><li>Support budget development, forecasting, and variance analysis.</li><li>Partner with leadership on financial strategies to advance the organization’s mission.</li><li>(Preferred) Provide insight into investment accounting, retirement benefits, or pension-related reporting.</li></ul><p><br></p>
  • 2025-11-15T06:33:35Z
Accounting Clerk
  • Denver, CO
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>Our client, a fast-growing FinTech company, is looking for a sharp, resourceful professional to step into a hybrid <strong>Executive Assistant / Business Operations Manager</strong> role. This is an exciting opportunity to support senior leadership while helping scale U.S. operations in a high-growth, tech-driven environment.</p><p><br></p><p><strong>The Role:</strong></p><p>This is a true blended position — part executive support, part operations. You’ll work closely with top executives on calendar management, travel, and meetings while also handling day-to-day business operations, HR coordination, and office logistics. The role is primarily remote, but weekly on-site visits in Denver are required for mail, vendor coordination, and in-office tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide executive support to senior leaders (scheduling, travel, meetings).</li><li>Manage daily operations and internal communications for the U.S. team.</li><li>Oversee office organization and vendor coordination during weekly site visits.</li><li>Support HR processes including onboarding and internal documentation.</li><li>Coordinate meetings, events, and special projects.</li><li>Build SOPs and process improvements as the company grows.</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>4+ years’ experience in executive support, operations, or a hybrid role.</li><li>Strong organizational and communication skills; thrives in fast-paced environments.</li><li>Tech-savvy with tools like Google Workspace, Slack, Notion, Zoom.</li><li>Reliable transportation for weekly Denver office visits.</li><li>Bonus: FinTech/startup background or light HR experience.</li></ul><p><strong>Why This Role:</strong></p><ul><li>Competitive salary + benefits (health, dental, vision, PTO).</li><li>Flexible hybrid schedule.</li><li>Direct impact in a rapidly scaling FinTech environment.</li></ul><p><strong>Please contact Chuck Bustos with Robert Half at 303-931-4005 for more information and / or apply here for immediate consideration! You can also email chuck.bustos at roberthalf com or find me on LinkedIn ("Chuck Bustos with Robert Half")</strong></p>
  • 2025-11-07T17:59:07Z
Sr. Accountant
  • Denver, CO
  • onsite
  • Permanent
  • 80000.00 - 95000.00 USD / Yearly
  • <p><strong>Robert Half has partnered with an energy company in Denver in search of a Sr. Accountant! The Sr. Accountant position is offering a great growth path, excellent benefits, a hybrid work schedule, and is paying $80,000-$95,000 + 10% bonus!</strong></p><p><br></p><p><strong>The Sr. Accountant will be responsible for the following: </strong></p><ul><li>Participate in and ensure the accuracy of month-end, quarter-end, and year-end close cycles, preparing internal and external financial statements, regulatory reports, and tax filings.</li><li>Analyze complex financial data to reconcile accounts, prepare ledger entries, and generate detailed reports while identifying trends and recommending solutions to mitigate risks.</li><li>Lead or contribute to special projects such as system upgrades, rate case support, financial analyses, and process improvement initiatives.</li><li>Provide expert consultation to clients on account codes, financial reports, and project statuses while preparing presentations and statistical reports for stakeholders.</li><li>Stay informed about changes in local, state, and federal regulations, ensuring compliance with updated financial reporting requirements.</li><li>Train and guide less experienced analysts, offering work direction and fostering skill development.</li><li>Collaborate with cross-functional teams to address technical accounting and system-related challenges effectively.</li></ul><p><strong>Requirements for the Sr. Accountant include:</strong></p><ul><li>Bachelor's Degree in Accounting or Finance</li><li>4+ years of accounting experience</li><li>Public accounting experience or an active CPA</li><li>Alteryx and SAP experience is preferred</li></ul><p><strong>If interested in the Sr. Accountant position, please click "Apply Now" below!</strong></p>
  • 2025-12-07T04:04:17Z
ERP Integration Manager
  • Englewood, CO
  • remote
  • Temporary
  • 70.00 - 90.00 USD / Hourly
  • <p>We are seeking an experienced <strong>ERP Integration Manager</strong> to lead the implementation and integration of <strong>NetSuite ERP</strong> across our organization for 12-18 months. This role will ensure seamless migration, system optimization, and alignment with business processes to support operational efficiency and scalability.</p>
  • 2025-11-26T00:23:51Z
IT Director
  • Denver, CO
  • onsite
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p><strong>Role Overview:</strong></p><p>The IT Systems Manager is responsible for the effective management, security, and optimization of the organization's technology infrastructure. This role oversees disaster recovery strategies, ensures data protection and compliance, and manages critical systems, including virtualization platforms and backup and recovery technologies. Expertise in industry compliance frameworks such as NIST and SOC2 is required to maintain regulatory and operational standards.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day operations of IT infrastructure, including servers, networks, and cloud systems, ensuring reliability and performance.</li><li>Oversee the implementation and maintenance of backup and recovery technologies to protect essential business data.</li><li>Develop and test robust disaster recovery plans to ensure operational continuity in the event of disruptions.</li><li>Monitor and respond to security events proactively, mitigating risks and documenting resolution efforts as needed.</li><li>Manage and optimize virtualized systems for streamlined operations and scalability.</li><li>Collaborate with internal stakeholders to align IT systems and solutions with organizational goals and objectives.</li><li>Maintain strategic partnerships with vendors and manage contracts to ensure reliability and cost-effectiveness of services.</li><li>Conduct audits, risk assessments, and evaluations to ensure compliance with industry standards like NIST and SOC2.</li><li>Lead and mentor IT teams, fostering a culture of learning and innovation to support organizational success.</li></ul><p><br></p>
  • 2025-12-03T00:18:40Z
Sr. Accountant
  • Denver, CO
  • onsite
  • Permanent
  • 80000.00 - 94000.00 USD / Yearly
  • We are looking for an experienced Senior Accountant to join our team in Denver, Colorado. This role involves managing key accounting processes to ensure timely and accurate financial reporting, while also supporting compliance with regulatory requirements. The ideal candidate will bring expertise in general accounting, financial analysis, and strategic process improvement.<br><br>Responsibilities:<br>• Oversee and support month-end, quarter-end, and year-end close processes to ensure accurate financial reporting and compliance with regulatory standards.<br>• Analyze complex financial data, reconcile accounts, and prepare detailed ledger entries to maintain the integrity of accounting records.<br>• Develop and present financial reports, property valuations, and inter-company billings to support business operations.<br>• Lead or participate in special projects, such as system upgrades, rate case analysis, and process improvement initiatives.<br>• Provide expert consultation on financial matters to internal stakeholders, including interpreting account codes and resolving work order issues.<br>• Prepare presentations and statistical reports to communicate operating results to management and external parties.<br>• Stay informed about changes in local, state, and federal regulations to ensure compliance and adapt processes as needed.<br>• Train and mentor analysts who are newer to the field, providing guidance on technical and process-related matters.
  • 2025-11-06T15:24:21Z