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1 result for Desktop Support Analyst in Aurora, CO

Boulder, CO
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for an entry-level IT support specialist to join a team and assist with daily hardware and help desk operations. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable handling a high volume of support activity while preparing equipment for end users. The role focuses on device setup, inventory coordination, ticket management, and general technical assistance in a corporate environment. Responsibilities: • Prepare laptops and other hardware for user deployment by completing setup, configuration, and staging tasks accurately. • Track incoming, outgoing, and retired equipment to maintain organized and up-to-date inventory records. • Provide first-level help desk support by responding to user issues and working through assigned service tickets. • Manage a steady workload of open requests while prioritizing tasks and maintaining consistent follow-through. • Support hardware lifecycle activities, including deployment readiness and proper retirement or disposal of outdated devices. • Assist with basic troubleshooting for end-user technology issues related to hardware, configurations, and workplace connectivity. • Follow established instructions and documentation carefully to reduce errors and ensure reliable support delivery.
2026-05-01T00:00:00Z