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6 results for Technical Support Engineer in Atlanta, GA

A/V Support Technician

Norcross, GA
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for an A/V Support Technician to deliver dependable service and technical support for commercial audiovisual environments in Norcross, Georgia. This Long-term Contract position focuses on maintaining system performance, resolving field and remote support issues, and ensuring a positive experience for client users and stakeholders. The ideal candidate brings hands-on knowledge of integrated AV technologies and a practical, service-oriented approach to troubleshooting and maintenance. Responsibilities: • Provide both on-site and remote technical assistance for commercial audiovisual systems at customer locations. • Inspect, maintain, and repair installed AV equipment to support reliable day-to-day operation. • Identify root causes of system problems involving control platforms, DSP components, conferencing tools, and other integrated technologies, then implement effective solutions. • Communicate directly with end users and client contacts to address issues clearly, professionally, and with a strong customer-service mindset. • Complete service documentation that captures work performed, technical findings, and recommended next steps. • Support customers covered by ongoing service agreements and recurring maintenance programs. • Follow established field safety practices and take part in regular safety discussions and compliance activities. • Assist with troubleshooting related AV infrastructure components, including cabling and conferencing systems, as needed.
2026-06-01T00:00:00Z

Support Specialist

Forsyth, GA
onsite
Temporary to Hire
26.6 - 30.8 USD / Hourly
We are looking for a Support Specialist to provide hands-on technical assistance for end users in Forsyth, Georgia. This contract opportunity is ideal for someone who can diagnose desktop and network-related issues, explain solutions clearly to non-technical users, and maintain a dependable support experience. The role focuses on day-to-day troubleshooting, documentation, and coordination of repairs across a Windows-based environment. Responsibilities: • Deliver front-line desktop support for employees by resolving hardware, software, printer, and peripheral issues in a timely manner • Investigate technical incidents, determine root causes, and recommend practical solutions that restore user productivity • Record service requests, troubleshooting steps, resolutions, and installation updates accurately within the ticketing system • Communicate with end users throughout the support process to gather details, provide status updates, and confirm issue resolution • Coordinate equipment repair and replacement activities with external vendors when onsite fixes are not sufficient • Maintain and troubleshoot Windows workstations and related devices to ensure reliable daily operations • Support Microsoft 365 and Active Directory administration tasks, including user access and account-related assistance • Assist with basic network troubleshooting to identify connectivity problems and escalate more complex issues when needed
2026-06-08T00:00:00Z

Systems Engineer

Lawrenceville, GA
onsite
Permanent / Full Time
130000 - 140000 USD / Yearly
We are looking for an experienced Systems Engineer to join our team in Lawrenceville, Georgia. This role requires a strong background in Citrix technologies, cloud solutions, and Azure Virtual Desktop. The ideal candidate will bring a hands-on approach while also contributing at a senior level to support infrastructure and cloud integration efforts. Responsibilities: • Lead the design, implementation, and maintenance of Citrix environments, including Desktop/App, Cloud, and Netscalers. • Manage and optimize Azure Virtual Desktop solutions to enhance system performance and scalability. • Collaborate with IT staff and contractors to ensure seamless infrastructure operations within a robust technical environment. • Oversee Active Directory and Azure Active Directory configurations, ensuring security and reliability. • Administer and troubleshoot Microsoft Windows Server environments to maintain system efficiency. • Integrate Microsoft Exchange services into existing infrastructure, ensuring smooth communication and data management. • Provide strategic guidance and technical expertise to improve cloud integration and infrastructure processes. • Participate in ongoing system assessments to identify areas for improvement and implement solutions. • Act as a senior-level resource for troubleshooting and resolving complex system issues. • Support the transition to a hybrid work setup after the initial onsite period.
2026-05-27T00:00:00Z

Cyber Security Engineer

Atlanta, GA
onsite
Temporary to Hire
52.25 - 60.5 USD / Hourly
We are looking for a Cyber Security Engineer to join an IT Services team in Atlanta, Georgia in a contract-to-permanent capacity. This position plays a key role in protecting enterprise systems by addressing security events, strengthening server environments, and helping reduce operational risk across Linux and Windows platforms. The ideal candidate brings deep technical expertise, sound judgment during incident handling, and the ability to work effectively in a fast-moving support environment. Responsibilities: • Lead efforts to detect, contain, and resolve cybersecurity incidents while supporting recovery activities that restore secure operations. • Administer and protect Linux and Windows server environments through ongoing monitoring, issue resolution, and security-focused maintenance. • Partner with technical teams to address system weaknesses by supporting patching, hardening, and corrective action plans. • Review alerts, investigate unusual behavior, and determine the scope and impact of potential security events. • Help deploy, maintain, and improve security safeguards, standards, and operational controls across the infrastructure. • Perform technical analysis and troubleshooting to resolve security-related system problems and reduce recurring issues. • Evaluate infrastructure health to identify exposure points, emerging threats, and opportunities for stronger protection. • Create and maintain clear records for incidents, remediation steps, escalation outcomes, and security procedures. • Work closely with IT staff and leadership to communicate risks, provide updates, and escalate critical matters when needed. • Provide support during after-hours incidents or urgent response situations as business needs require.
2026-05-26T00:00:00Z

Cyber Security Engineer

Atlanta, GA
onsite
Temporary to Hire
45.6 - 60 USD / Hourly
We are looking for a Cyber Security Engineer to strengthen application security practices across the software development lifecycle in Atlanta, Georgia. This candidate will work closely with development and technical teams to reduce risk, improve code security, and support proactive threat awareness. The role is ideal for someone who combines hands-on security expertise with a collaborative, advisory approach in a fast-paced enterprise setting. Responsibilities:• Evaluate applications and development processes to uncover security gaps and recommend practical remediation steps.• Integrate and maintain security tooling that supports code analysis, vulnerability detection, and risk visibility throughout delivery workflows.• Partner with software engineers to address weaknesses early in the build cycle and promote secure development standards.• Track emerging threats, analyze potential impact to systems and applications, and help prioritize defensive actions.• Provide guidance on secure coding techniques and influence engineering teams to adopt stronger security controls.• Work across CI/CD environments to embed security checks into deployment pipelines and improve release readiness.• Collaborate with stakeholders in technical and business teams to communicate findings, risks, and mitigation plans clearly
2026-06-18T00:00:00Z

Help Desk Analyst

Decatur, GA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk Analyst to support end users across a government environment in Decatur, Georgia. This Long-term Contract position is ideal for someone who combines strong technical troubleshooting ability with a service-focused approach to resolving day-to-day hardware, software, and access issues. The person in this role will help maintain reliable IT operations by addressing support requests, guiding users through solutions, and contributing to ongoing training and process improvement efforts. Responsibilities: • Respond to technical support requests from end users and resolve issues related to desktops, software applications, account access, and general workstation functionality. • Investigate incidents thoroughly, determine root causes where possible, and escalate more complex problems to appropriate technical teams for further resolution. • Manage service desk tickets by documenting reported issues, updating user information, and tracking each request through completion. • Guide staff through step-by-step troubleshooting procedures using clear communication and a customer-focused approach. • Configure hardware and assist with end-user device setup to ensure equipment is ready for operational use. • Monitor open support items, provide timely follow-up to users, and confirm that issues are fully resolved before closing tickets. • Maintain accurate records of support activity and prepare reports that reflect trends, recurring issues, and service performance. • Partner with training and development teams to identify knowledge gaps and deliver instruction on system functionality and job-related applications. • Suggest practical updates to support processes and documentation to improve service quality and operational efficiency.
2026-06-11T00:00:00Z