<p><strong>Overview</strong></p><p>Our client is seeking a <strong>Product Owner</strong> to support and stabilize its <strong>payments and digital commerce ecosystem</strong> across multiple brands. This role is focused on <strong>owning and managing existing payment platforms and vendor relationships</strong>, not building net-new product features or driving a traditional roadmap.</p><p>The ideal candidate will <strong>hit the ground running</strong>, take ownership of day-to-day execution across payments technology, and act as the primary liaison between vendors, internal technology partners, and business stakeholders.</p><p><strong>Key Responsibilities</strong></p><ul><li>Own and manage client’s <strong>payments digital channels</strong>, including:</li><li>Payment processors</li><li>Gateways</li><li>POS terminals</li><li>Kiosks and terminal applications</li><li>Serve as the primary point of contact for <strong>external payment vendors and technology partners</strong></li><li>Reduce operational load on internal teams by proactively managing vendor relationships, issues, and dependencies</li><li>Partner closely with internal technology, digital experience, and operations teams to ensure smooth execution and reliability</li><li>Translate business and technical needs into <strong>epics and user stories</strong> in Jira</li><li>Lead and participate in Agile ceremonies as needed to support delivery and execution</li><li>Manage multiple initiatives concurrently across a <strong>fast‑paced, multi‑brand environment</strong></li><li>Ensure awareness and alignment around:</li><li>Payment reliability</li><li>Fraud considerations</li><li>Compliance impacts</li></ul><p><strong>Important Clarification</strong></p><p>This role is <strong>not</strong> a traditional Product Manager position focused on defining features or owning a future‑state roadmap.</p><p>The focus is <strong>execution, vendor management, and operational ownership</strong> of client's current payments landscape.</p>
<p><strong>Responsibilities</strong></p><ul><li>Lead end-to-end delivery of large-scale technology programs across Corporate Functions</li><li>Drive program governance, execution tracking, and risk/issue management across multiple workstreams</li><li>Coordinate across business, product, architecture, and engineering teams to ensure alignment on scope, priorities, and timelines</li><li>Manage interdependencies across integration initiatives (e.g., platform consolidation, data migration, vendor systems)</li><li>Establish and maintain program plans, RAID logs, and executive-level reporting</li><li>Ensure alignment with regulatory, risk, and control requirements in a banking environment</li><li>Facilitate decision-making and escalation management with senior stakeholders (CIO, product owners, vendors)</li></ul><p><br></p>
<p>We are looking for an experienced Product Architect who will be responsible for the operational ownership and continuous improvement of enterprise Pricing and Promotions solutions. This includes contributing to product roadmap planning, driving innovation initiatives, writing and refining user stories, guiding solution design and development, supporting deployment activities, and assisting with ongoing user support and value optimization efforts.</p><p>The Product Architect works within an agile delivery environment alongside internal team members and external partners, collaborating closely with cross-functional product, business, and technology teams across multiple regions.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide functional and technical expertise related to enterprise Pricing and Promotions platforms to business and technology stakeholders.</li><li>Participate in pricing and rebate initiatives from concept through implementation and value realization, partnering with vendors, implementation teams, and internal stakeholders.</li><li>Execute backlog items as prioritized by leadership, including features, user stories, incidents, change requests, and value optimization initiatives.</li><li>Develop user stories, cost estimates, solution designs, training materials, and system documentation.</li><li>Support development, configuration, testing, deployment, and post-go-live activities.</li><li>Assist with change management, support tickets, automated test case development, and ongoing product enhancements.</li><li>Collaborate with other product and technology teams based on evolving priorities.</li><li>Follow Agile and SDLC practices to ensure consistent and transparent execution across product areas.</li><li>Ensure solutions comply with enterprise architecture standards, security requirements, and modern data/analytics practices.</li><li>Track product performance and support value realization efforts.</li><li>Ensure product-related SLAs and operational metrics are achieved.</li><li>Work closely with cross-functional teams to deliver scalable, maintainable Pricing & Promotions solutions.</li></ul>
<p><strong>Product / Digital Project Manager (Contract)</strong></p><p><strong>Location:</strong> Atlanta, GA (Onsite 3 days/week)</p><p> <strong>Duration:</strong> Contract</p><p>Seeking a Digital Project Manager to oversee marketing and digital initiatives, ensuring projects are delivered on time and aligned with business goals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage timelines, deliverables, and stakeholders</li><li>Coordinate across creative, marketing, and product teams</li><li>Track project progress and communicate updates</li><li>Support campaign and ecommerce initiatives</li></ul>
<p><strong>Service & Automation Engineer</strong></p><p>This position supports customers with technical service needs related to advanced manufacturing equipment and automated production systems. The role focuses on troubleshooting, upgrade support, and automation software commissioning to ensure equipment performance, uptime, and customer satisfaction.</p><p>You will travel to customer sites and work independently to diagnose and resolve technical issues. Candidates should be self-driven, organized, and comfortable handling service requests both on-site and remotely. Travel may be required on short notice, with service visits typically lasting 1–2 weeks and occasionally longer. When not traveling, you will provide remote support and contribute to continuous improvement of service operations.</p><p><br></p><p>Key Responsibilities</p><p>Customer Support & Service</p><ul><li>Serve as a primary technical contact for customer inquiries and service requests.</li><li>Provide remote troubleshooting support using phone, email, and secure remote access tools.</li><li>Diagnose issues and guide customers through corrective actions.</li><li>Escalate complex problems to specialized engineering teams when needed.</li><li>Perform on-site service work such as troubleshooting, commissioning, maintenance, and repairs when remote resolution is not possible.</li></ul><p>PLC Programming & Troubleshooting</p><ul><li>Modify, test, and debug PLC programs across modern and legacy control platforms (examples include Siemens and Allen-Bradley systems).</li><li>Troubleshoot ladder logic, function blocks, and structured text issues.</li><li>Optimize control logic for performance, safety, and efficiency.</li><li>Perform online/offline edits during commissioning or service activities.</li></ul><p>Drive Configuration & Diagnostics</p><ul><li>Configure and troubleshoot VFDs, servo drives, and motion controllers.</li><li>Set motor parameters, feedback devices, and motion profiles.</li><li>Diagnose drive faults such as overcurrent, encoder errors, or communication issues.</li><li>Integrate drives with PLC systems via industrial networks (e.g., EtherNet/IP, Profinet).</li></ul><p>HMI / SCADA Support</p><ul><li>Create or modify operator interface screens including alarms, trends, recipes, and controls.</li><li>Connect PLC tags to HMI objects and verify communications.</li><li>Adjust user interfaces based on operator feedback.</li><li>Troubleshoot display, scripting, or communication issues.</li></ul><p>Quality & Continuous Improvement</p><ul><li>Confirm resolution of service issues and ensure equipment reliability.</li><li>Provide feedback to engineering teams on recurring problems or improvement opportunities.</li><li>Document service activities and customer interactions in internal systems.</li></ul><p>Collaboration</p><ul><li>Support spare-parts identification and service quotation activities.</li><li>Share technical knowledge with internal teams and participate in project discussions.</li></ul>