We are looking for a dedicated Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic and collaborative environment. The ideal candidate will bring strong interpersonal skills, attention to detail, and a passion for delivering exceptional service to internal and external customers.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer inquiries, ensuring accurate and timely communication.<br>• Process customer orders efficiently using internal systems, maintaining a high degree of accuracy.<br>• Collaborate with the production team to ensure orders are produced and shipped on schedule.<br>• Utilize tools such as Oracle, Excel (including pivot tables and VLOOKUP functions), and other relevant software to manage data and support customer needs.<br>• Maintain a thorough understanding of customer requirements to provide tailored solutions.<br>• Address and resolve customer issues or concerns with attention to detail and effectiveness.<br>• Document all customer interactions and transactions for future reference and reporting.<br>• Support call center operations by handling a high volume of calls with efficiency.<br>• Act as a liaison between customers and internal departments to facilitate seamless service delivery.
<p>Robert Half is looking for a Senior Accountant to join our Full Time Engagement Professional team. As a Full Time Engagement Professional you will be a full time employee of Robert Half earning a salary, comprehensive benefits, overtime and bonuses.</p><p><br></p><p>As a Full Time Engagement Professional, you will be placed on medium to long term engagements that will allow you to excel while gaining knowledge of new software's, industries and opportunities. When you are in between assignments you will still receive a paycheck from us while working on and developing additional personal and professional skills. If you like going into a foreign set of circumstances and working on a project or fixing what's broken at a company, this is the job for you!!</p><p><br></p><p>Some of the projects that you would work on include:</p><p>• System conversions</p><p>• Reconciliations</p><p>• Mergers/Acquisitions</p><p>• Medical/Maternity Leaves</p><p>• Annual Audits</p><p>• Staff Reductions</p><p>• Peak Workload Demands</p><p><br></p><p>This is an ongoing opportunity for a Senior Accountant. As a Full Time Engagement Professional the more diverse your background the better! The ideal Senior Accountant will have experience preparing journal entries, monthly and year-end closings, preparing financial statements, assisting with budget prep and analysis, bank reconciliation, fixed asset maintenance and general ledger reconciliation. The Senior Accountant should have knowledge of many aspects of internal reporting during the monthly close. This position is very involved as it will require you to produce Financial Statements, Cash Flow projections, and Budgets. This opportunity offers a challenging and multi-faceted opportunity where effort is rewarded.</p><p><br></p><p>Role & Responsibilities</p><p>• Prepare complex journal entries and account reconciliation including but not limited to cash, prepaid expenses and payroll</p><p>• Prepare monthly balance sheet and income statement analyses for management reporting</p><p>• Assist in the month end, quarter end and year end closing process including monthly financial close workbook preparation</p><p>• Assist in implementation, maintenance and adherence to internal controls under SOX and accounting procedures ensuring compliance with GAAP</p><p>• Maintain capital lease and monthly payment schedules</p><p>• Maintain fixed asset ledger, depreciation, and reconciliation</p><p>• In-depth experience with month end balance sheet account reconciliation</p><p>• Perform month end close, journal entries, with minimum supervision</p><p>• Recurring journal entries maintenance and reconciliation</p><p>• Intercompany billings, transactions, and reconciliation</p><p>• Analyze and coordinate a variety of financial data, and report it in a useful and understandable manner</p><p>• Participate in various department-wide initiatives</p><p>• Ad-hoc reporting and special projects, as requested</p><p><br></p><p>Requirements:</p><p><br></p><p>This Position requires</p><p>• A diverse background and a willingness to learn</p><p>• Technical knowledge and experience working in large accounting packages</p><p>• Strong Microsoft Excel Skills</p><p>• 3+ years of experience in accounting</p><p>• A willingness to adapt to different environments and situations</p>
We are looking for a skilled Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent position offering the opportunity to make a meaningful impact by providing exceptional support for medical device products and services. The ideal candidate will thrive in a remote work environment, demonstrate strong problem-solving skills, and deliver outstanding service to customers.<br><br>Responsibilities:<br>• Deliver high-quality customer service and technical support for a range of medical device products and services.<br>• Collaborate with a diverse team to investigate, assess, and resolve customer issues in line with established policies.<br>• Document all customer interactions, keeping detailed and accurate records of actions taken.<br>• Educate customers on the features and benefits of medical device products and services to ensure optimal use.<br>• Proactively retain customers by resolving concerns and providing superior service.<br>• Communicate unresolved issues to the Customer Service Manager for further action.<br>• Utilize Salesforce and other tools to manage customer data and streamline support processes.<br>• Work independently while contributing to a dynamic, team-oriented environment.<br>• Adapt quickly to a wide range of technical and non-technical issues to provide effective solutions.