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2 results for Service Desk Manager in Atlanta, GA

Help Desk/Desktop Support Analyst

Dunwoody, GA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide technical support to a diverse group of users, ensuring smooth operations across both Mac and PC platforms. This position offers a mix of onsite and remote work, allowing you to collaborate closely with the IT team and contribute to critical projects. Responsibilities: • Provide technical support to approximately 550 users, troubleshooting issues across Mac and PC environments. • Manage software installations and ensure systems are updated and functioning efficiently. • Handle high volumes of help desk tickets, addressing user-reported issues promptly and professionally. • Support onboarding processes for new hires, including system setup and user account creation. • Oversee IT inventory tracking, reporting on issued equipment and onsite assets. • Administer Microsoft 365 applications, including email and collaboration tools, while assisting with the transition from Exchange on-premises to online. • Collaborate with the IT team to identify opportunities for process improvements and contribute to team projects. • Maintain confidentiality and ensure secure handling of company data. • Provide light travel support for onboarding and other IT-related needs. • Troubleshoot peripheral devices such as printers and VoIP systems, ensuring seamless operations.
2026-04-22T00:00:00Z

Office Manager

Atlanta, GA
onsite
Temporary to Hire
15.8365 - 18.337 USD / Hourly
We are looking for an organized Office Manager to support daily administrative operations for a faith-based office in Atlanta, Georgia. This contract-to-permanent opportunity is ideal for someone who can keep schedules on track, maintain accurate records, and provide dependable support across office functions. The right candidate will bring strong communication skills, sound judgment, and a detail-oriented approach to handling confidential information. Responsibilities: • Oversee office coordination by managing calendars, arranging meetings, and helping organize office-related events and activities. • Maintain accurate member information, office records, filing systems, and administrative documentation to support smooth day-to-day operations. • Draft, format, and distribute letters, reports, and internal communications with clarity and attention to detail. • Provide administrative support for routine financial activities, including processing invoices, tracking contributions, and assisting with payments. • Support team members and volunteers with scheduling, documentation, and other day-to-day administrative needs. • Handle front-office responsibilities such as greeting visitors, answering inquiries, and ensuring a welcoming office environment. • Monitor, order, and replenish office supplies to keep the workplace properly stocked and efficient. • Assist with accounts payable tasks and other basic clerical duties as needed to support office operations.
2026-04-27T00:00:00Z