We are looking for a dedicated Patient Services Specialist to join our team in Atlanta, Georgia. This Contract to permanent position plays a vital role in supporting the operations of our medical devices company, particularly by managing and coordinating WatchPat devices. The ideal candidate will bring exceptional organizational skills and a strong customer service mindset to ensure smooth processes and positive patient experiences.<br><br>Responsibilities:<br>• Enter and process new patient information accurately using internal systems and Salesforce.<br>• Initialize medical devices for patients through the internal system.<br>• Manage and update all necessary paperwork for each device and customer.<br>• Create shipping labels with precision and ensure timely delivery.<br>• Upload patient reports into the system for accurate record-keeping.<br>• Monitor and track the delivery and return of devices to and from patients.<br>• Assist with scheduling and tracking patients and devices when needed.<br>• Identify potential delivery issues, communicate effectively with internal teams and customers, and resolve concerns promptly.<br>• Maintain regular attendance and adhere to all safety policies and procedures.