We are looking for a Tier III Help Desk Technician with advanced troubleshooting skills to handle escalations and complex IT support issues. This role serves as a senior support resource and will work closely with system and network teams to resolve high-level incidents. Responsibilities: Resolve advanced technical issues involving networks, servers, and enterprise systems Serve as an escalation point for Tier I and II technicians Document solutions and create knowledge base articles Assist with IT projects and deployments Mentor entry level help desk staff
<p>We are seeking a Tier II Help Desk Technician to provide intermediate-level technical support to end-users. The ideal candidate will troubleshoot hardware and software issues, escalate unresolved incidents, and ensure timely resolution of service requests. This role requires strong communication skills and the ability to work independently or in a team environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to escalated help desk tickets related to desktops, laptops, printers, and applications</li><li>Provide remote and on-site support to end-users</li><li>Perform software installations, updates, and system configurations</li><li>Maintain documentation of issues and solutions</li><li>Escalate complex issues to Tier III or appropriate teams</li></ul><p><br></p>
<p>Position Summary</p><p>We are seeking a Help Desk Specialist to provide Tier 1 and Tier 2 technical support for end users. This role will troubleshoot hardware, software, and networking issues while ensuring a positive support experience.</p><p>Key Responsibilities</p><ul><li>Respond to support tickets, calls, and emails in a timely manner.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Manage user accounts, permissions, and access requests.</li><li>Document issues and maintain knowledge base articles.</li><li>Provide user training on systems and applications.</li></ul><p><br></p>
<p>Position Summary</p><p>We are seeking a Help Desk Analyst to provide technical support to end users, ensuring timely resolution of issues and maintaining a high level of customer satisfaction.</p><p>Key Responsibilities</p><ul><li>Respond to Tier 1 and Tier 2 support requests via phone, email, and ticketing system.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Manage user accounts, password resets, and access permissions.</li><li>Document issues, solutions, and escalation steps.</li><li>Train users on basic IT practices and applications.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
<p><strong>Position Summary</strong></p><p> We are seeking an experienced Construction Project Manager to oversee the delivery of data centers and large-scale construction projects nationwide. This role manages all phases of construction, from pre-construction through commissioning, with a focus on mission-critical infrastructure and high-value GC projects. Frequent travel is required.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead planning, scheduling, and execution of data center and large-scale builds.</li><li>Oversee structural, MEP, and IT infrastructure critical to data center operations.</li><li>Manage project budgets, contracts, and change orders.</li><li>Coordinate with architects, engineers, and subcontractors to ensure scope alignment.</li><li>Ensure compliance with Tier III/Tier IV standards, codes, and safety programs.</li><li>Report project status to executives, resolve issues, and maintain client relationships.</li><li>Manage commissioning, integrated systems testing, and project turnover.</li></ul><p><br></p>
We are seeking a PC Technician to install, configure, and maintain desktops, laptops, and peripheral devices. This position will provide both on-site and remote support, including hardware repairs and upgrades. Responsibilities: Install and configure desktops, laptops, printers, and other peripherals Troubleshoot hardware and software issues Perform imaging, patching, and asset inventory updates Replace and repair PC components as needed Provide support for local users and escalate when necessary
We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
<p>Our client in Metro Atlanta is seeking an experienced Storage Engineer to manage and support enterprise-level storage solutions. This role is responsible for maintaining SAN and NAS systems, ensuring high availability, optimizing performance, and executing data backup and recovery strategies. You’ll collaborate with infrastructure and application teams to design and implement storage solutions that align with business needs.</p>
<p><strong>Position Summary</strong></p><p> We are seeking an ERP Support Specialist to provide ongoing system support, troubleshoot issues, and ensure smooth daily operations of the ERP system.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 ERP support for end users.</li><li>Troubleshoot and resolve functional and technical ERP issues.</li><li>Escalate complex problems to developers or vendors as needed.</li><li>Maintain user access, roles, and security settings.</li><li>Assist with ERP upgrades, patches, and enhancements.</li></ul><p><br></p>
We are looking for a dedicated Controller to join our team in Atlanta, Georgia. This is a long-term contract position offering an exciting opportunity to oversee financial operations, lead accounting functions, and contribute to strategic decision-making. The ideal candidate will bring a strong sense of leadership, integrity, and accountability while managing financial processes and supporting organizational goals.<br><br>Responsibilities:<br>• Oversee and manage the daily operations of the finance department, including accounts payable, accounts receivable, payroll, and collections.<br>• Lead the month-end and year-end closing processes, ensuring accuracy in income statements, balance sheets, account reconciliations, and general ledger analyses.<br>• Prepare and manage cash flow reports, projecting financial needs on weekly and monthly intervals, and overseeing daily cash management activities.<br>• Implement and refine cash management strategies to ensure timely billing and prompt collection of receivables.<br>• Present detailed monthly financial reports and insights to the executive team and key stakeholders.<br>• Collaborate in the creation of the annual budget and financial forecasts, and monitor progress on a monthly basis.<br>• Evaluate and improve accounting systems and internal controls to ensure compliance and operational efficiency.<br>• Provide leadership and mentorship to departmental staff, fostering a positive and high-performing work environment.<br>• Assist in audits and ensure adherence to standard operating procedures and financial regulations.
We are looking for a skilled and dedicated Staff Accountant to join our team in Atlanta, Georgia. This long-term contract position offers the opportunity to work in a hybrid environment, combining remote flexibility with occasional in-office collaboration. The ideal candidate will bring expertise in accounting processes and systems, ensuring accuracy and efficiency in financial operations.<br><br>Responsibilities:<br>• Prepare and analyze profit and loss reports to assess financial outcomes of events.<br>• Conduct monthly account reconciliations to maintain financial accuracy.<br>• Create and post journal entries while ensuring compliance with accounting standards.<br>• Manage month-end close processes, including meeting deadlines and reviewing documentation.<br>• Collaborate with production teams to organize financial data and ensure timely reporting.<br>• Utilize accounting software such as Oracle Cloud and NetSuite to streamline financial operations.<br>• Review and mentor entry-level staff’s work, providing guidance and ensuring quality.<br>• Investigate and resolve discrepancies in financial records to maintain data integrity.<br>• Apply advanced Excel techniques to analyze and organize financial data effectively.
We are looking for an experienced Underwriting Associate to join our team in Alpharetta, Georgia. In this role, you will play a key part in supporting the underwriting process within the Wholesale Environmental group, ensuring accurate data conversion and policy registration. This is a long-term contract position that offers the opportunity to work in-office five days a week, with potential remote flexibility after training and demonstrated proficiency.<br><br>Responsibilities:<br>• Collaborate with underwriting and operations teams to ensure the accurate conversion of Environmental Accounts into the new system.<br>• Prepare renewal applications and documents for underwriter review, ensuring all data is properly translated into the policy registration system.<br>• Manage an assigned book of business to meet deadlines for policy renewals and updates.<br>• Analyze year-over-year reports to identify trends and discrepancies.<br>• Maintain electronic files, records, and data in accordance with administrative and clerical procedures.<br>• Provide excellent customer service by meeting established quality and time standards.<br>• Prioritize tasks and coordinate personal workflows to ensure efficiency and accuracy.<br>• Take ownership and accountability for work products while adhering to high-quality standards.<br>• Adapt quickly to a fast-paced, dynamic environment while managing high volumes of work.<br>• Establish and maintain effective working relationships with both internal and external stakeholders.
We are seeking a VP of Technology to join our team in Atlanta, Georgia. This role is focused on implementing a buy and build strategy, optimizing cloud spend, and managing change within a lean IT team. The VP of Technology will play a crucial role in transforming the infrastructure of our acquisitions and building out the practice under the leadership of our senior executives.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy that aligns with our business objectives<br>• Oversee the integration and optimization of cloud technologies, primarily AWS<br>• Manage systems implementation and change management processes<br>• Analyze and optimize cloud spend to ensure operational efficiency<br>• Collaborate with other executives to build out the practice<br>• Maintain a focus on ERP Solutions, using tools such as Netsuite, Intact, and Salesforce<br>• Handle client-facing responsibilities and establish strong relationships with stakeholders<br>• Utilize Agile Scrum methodologies to manage projects and deliver results<br>• Conduct audits and reviews to ensure compliance and performance<br>• Manage contracts and agreements related to technology procurement and partnerships<br>• Leverage knowledge of Computer Hardware and Cisco Technologies in strategic decision-making.
