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4 results for Help Desk Analyst in Atlanta, GA
- Duluth, GA
- onsite
- Permanent
- 55000 - 60000 USD / Yearly
- <p><strong>Primary Responsibilities</strong></p><ul><li>Diagnose, troubleshoot, and perform minor PC hardware repairs (RAM replacement, SSD cloning/replacement, basic troubleshooting, etc.).</li><li>Assist with software installation, configuration, and routine system maintenance.</li><li>Support Mac, Windows, and Linux operating systems, including basic configuration, troubleshooting, and user assistance.</li><li>Communicate technical issues clearly and professionally to users with varying levels of technical expertise.</li><li>Collaborate with team members to resolve technical problems efficiently.</li><li>Escalate complex technical issues when appropriate and assist with follow‑up and resolution.</li><li>Cultivate foundational knowledge and strong interest in object‑oriented, web‑driven development, with exposure to JavaScript, C#, HTML, SQL, and PHP.</li><li>Stay current with emerging technologies, tools, and best practices through self‑learning and on‑the‑job training.</li></ul><p><strong>Job Requirements</strong></p><ul><li>Basic hands‑on experience with PC hardware repair and troubleshooting.</li><li>Familiarity with multiple operating systems (Windows, macOS).</li><li>Strong customer service skills and a positive, professional attitude.</li><li>Education: High School Diploma or equivalent required.</li><li>Strong verbal and written communication skills.</li><li>Enjoys collaborating with others to achieve shared goals.</li><li>Exceptional organization skills, both professionally and personally.</li><li>Basic math and computer skills required.</li><li>Must pass drug and background screenings.</li></ul>
- 2026-02-17T00:00:00Z
- Norcross, GA
- onsite
- Permanent
- 60000 - 70000 USD / Yearly
- We are looking for a proactive Systems Analyst to join our team in Norcross, Georgia. This role is ideal for someone who thrives in a dynamic environment and can independently tackle challenges without requiring extensive guidance. If you have experience in IT support, networking, and system analysis, along with strong communication skills, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze and interpret system requirements to ensure optimal performance and user satisfaction.<br>• Provide technical support and resolve hardware and software issues efficiently.<br>• Manage and maintain Active Directory, ensuring security and accessibility.<br>• Collaborate with teams to perform system upgrades and hardware updates.<br>• Configure and troubleshoot routers, switches, and network devices to maintain connectivity.<br>• Monitor network performance and implement improvements as needed.<br>• Assist in the creation of business requirement documents for system changes.<br>• Conduct regular troubleshooting to identify and resolve technical issues.<br>• Support Tier 1 and Tier 2 technical inquiries, ensuring timely resolutions.<br>• Communicate effectively with stakeholders to provide updates and gather feedback.
- 2026-02-17T00:00:00Z
- Atlanta, GA
- onsite
- Permanent
- 75000 - 95000 USD / Yearly
- We are seeking a detail-oriented and analytical Data Analyst to join our team in the Metro Atlanta area. This role is ideal for a detail oriented who enjoys transforming complex data into actionable insights that drive business decisions. You will work cross-functionally with stakeholders across operations, finance, marketing, and technology to support strategic initiatives through data-driven analysis. <br> Key Responsibilities Collect, clean, and analyze large datasets to identify trends and insights Develop dashboards and reports using BI tools (Power BI, Tableau, or similar) Write and optimize SQL queries to extract and manipulate data Perform ad hoc analysis to support business initiatives and leadership requests Translate business requirements into technical data solutions Monitor KPIs and provide actionable recommendations Support data validation, integrity checks, and quality assurance processes Collaborate with engineering and IT teams to improve data pipelines
- 2026-02-20T00:00:00Z
- Roswell, GA
- onsite
- Permanent
- 0 - 0 USD / Yearly
- We are working with a client near Roswell, GA who is seeking a skilled IT Support Specialist to join their team. This role works closely with the IT Director to ensure hardware, software, and networks are running smoothly, providing technical support to staff, and driving operational efficiency. <br> Key Responsibilities: <br> Maintain fully operational hardware, software, and network systems. Provide technical support and guidance to staff on computer systems and software. Install, configure, and troubleshoot computer systems, mobile devices, and other IT equipment. Support IT security measures and data protection initiatives. Assist with online program development to improve productivity. Train staff on IT systems and new software. Perform additional duties as assigned.
- 2026-02-25T00:00:00Z