<p>The Senior Business Analyst partners with operations, IT, and external vendors to support ERP and enterprise systems initiatives. This role owns requirements end-to-end and supports integrations, testing, and user adoption.</p>
<p><strong>Senior Salesforce Business Analyst</strong></p><p><strong>Location:</strong> Smyrna, GA (Hybrid schedule - candidates that aren't local to Metro Atlanta and will not be considered for this position)</p><p><strong>Contract Type:</strong> Contract-to-Hire</p><p><strong>Duration:</strong> 4-6 months to permanent hire</p><p><br></p><p>We are seeking a <strong>Senior Salesforce Business Analyst</strong> who is not just a “doer,” but a <strong>difference maker</strong>—someone who can drive impact, influence stakeholders, and elevate our Salesforce ecosystem. This role requires a seasoned professional with deep functional expertise and the ability to bridge business needs with technical solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a <strong>Subject Matter Expert (SME)</strong> for <strong>Sales Cloud</strong> and <strong>Service Cloud</strong>, ensuring optimal configuration and utilization.</li><li>Partner with business stakeholders to <strong>gather, analyze, and translate requirements</strong> into actionable technical specifications.</li><li>Facilitate workshops and meetings with <strong>non-technical users</strong>, ensuring clarity and alignment.</li><li>Perform <strong>hands-on data work</strong>, including extracting, loading, and validating data within Salesforce.</li><li>Collaborate with development teams to ensure successful delivery of enhancements and integrations.</li><li>Act as a strategic advisor, identifying opportunities for process improvement and system optimization.</li></ul><p><br></p>
<p>This Business Analyst supports data and reporting initiatives by partnering with analytics, engineering, and business teams. The role focuses on gathering reporting requirements, validating data accuracy, and supporting the delivery of dashboards and analytical tools. This position plays a key role in enabling data-driven decision-making across the organization.</p>
<p><strong>About the Role</strong></p><p>As a <strong>Business Analyst II</strong>, you will design and implement scalable reporting platforms, define and track reliable metrics, and build self-service analysis tools to support the growing demand for data. Your work will have an immediate impact on business decision-making and operational efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and analyze data across business functions to establish relationships between multiple data sources.</li><li>Provide actionable insights to uncover product improvement opportunities.</li><li>Develop scripts to process data for business analysis, reporting, and optimization.</li><li>Generate composite queries to dive deep into business-related issues.</li><li>Build dashboards and reporting tools for compliance and performance tracking.</li></ul>
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
We are looking for a skilled Business Analyst to join our team in Atlanta, Georgia. In this Contract-to-Permanent role, you will focus on improving last-mile delivery operations by bridging the gap between business needs and technical solutions. This position is ideal for someone who excels in agile environments and takes ownership of initiatives with a proactive mindset.<br><br>Responsibilities:<br>• Collaborate closely with business stakeholders to gather and analyze operational requirements.<br>• Develop roadmaps, user stories, and testing plans to support project objectives.<br>• Identify opportunities for process enhancements and propose actionable solutions.<br>• Document detailed requirements and oversee product development using tools such as Samsara and DispatchTrack.<br>• Manage the full lifecycle of business analysis, from initial discovery to final delivery.<br>• Serve as a communication bridge between technical teams and non-technical stakeholders.<br>• Facilitate executive meetings and provide clear updates on project progress.<br>• Conduct gap analyses to identify areas for improvement in delivery and logistics systems.<br>• Support agile project workflows and ensure alignment with business goals.
<p><strong>Overview</strong></p><p>Our client is seeking a <strong>hands‑on Project Manager with strong Business Analysis skills</strong> to join a lean, fast‑moving IT & Digital team. This hybrid PM/BA role owns projects end‑to‑end while also supporting requirements gathering, data analysis, and workflow documentation.</p><p>The work spans <strong>ecommerce, operations, sales, supply chain, customer service, and internal systems</strong>, offering high visibility and direct impact across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead IT and business‑critical projects across <strong>ecommerce, ERP (Dynamics GP), CRM (Dynamics CRM), reporting, integrations, and internal systems</strong></li><li>Perform full <strong>Business Analyst duties</strong>, including stakeholder interviews, requirements gathering, documentation, and process mapping</li><li>Build project plans, run sprint planning, manage timelines, dependencies, and backlogs</li><li>Support improvements in <strong>order management, inventory, supply chain, customer experience, and sales tools</strong></li><li>Assist with <strong>dashboard development, KPIs, and reporting</strong> using Power BI</li><li>Use <strong>SQL and/or Python</strong> for data validation and analysis as needed</li><li>Lead testing, QA, user acceptance, and change management during implementations</li><li>Help mature client’s internal <strong>PMO processes</strong>, documentation, and delivery standards</li><li>Manage work using <strong>Asana, Jira, or similar tools</strong>, including coordination with local and offshore teams</li></ul>
<p>Join our team as a Financial Analyst and play a key role in supporting business growth through in-depth financial analysis and data-driven recommendations. This position offers an excellent opportunity for professionals who are passionate about finance, analytics, and strategic decision-making.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze financial data, prepare reports, and identify trends to support company decision-making </li><li>Develop, implement, and maintain key financial models for forecasting, budgeting, and planning </li><li>Collaborate with cross-functional teams on business initiatives and provide insightful recommendations </li><li>Support month-end, quarter-end, and year-end close processes with variance analysis </li><li>Monitor KPIs and generate management reports for senior leadership </li><li>Research industry trends and economic conditions that may impact company performance</li><li>Ensure compliance with internal controls and relevant accounting standards </li></ul><p><br></p>
<p>This role supports our client’s current <strong>Microsoft-based platforms</strong>—including <strong>Microsoft SQL Server, SmartConnect, and Great Plains</strong>—while leveraging prior experience with <strong>Dynamics 365 environments</strong> to help inform future-state planning. The position blends <strong>application support, database expertise, and integration work</strong>, making it ideal for someone who enjoys being hands-on and close to the business.</p><p><br></p><p>This position is onsite 5 days/week at our client's office in Atlanta. This is non-negotiable. Candidates that aren't local to Metro Atlanta will not be considered for this position. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Application & Operational Support</strong></p><ul><li>Support and maintain internal business applications to ensure availability and performance.</li><li>Serve as an escalation point for complex application, database, and integration issues.</li><li>Perform root cause analysis and implement preventative solutions.</li><li>Support testing, deployment, and release activities for application updates.</li><li>Maintain documentation and provide training and guidance to internal users.</li></ul><p><strong>Data, Integration & Development Support</strong></p><ul><li>Write, review, and optimize complex <strong>SQL Server queries</strong>.</li><li>Support <strong>SmartConnect integrations</strong> between Great Plains and internal systems.</li><li>Troubleshoot data movement, integrations, and API-based workflows.</li><li>Support database performance tuning, data integrity, and reporting needs.</li><li>Collaborate with developers and IT partners on application enhancements and integrations.</li></ul><p><strong>ERP & Microsoft Platform Support</strong></p><ul><li>Support <strong>Microsoft Great Plains (GP)</strong> environments.</li><li>Apply prior experience supporting <strong>Dynamics 365 (Business Central, Finance & Operations, CRM)</strong> to inform future-state planning and platform decisions.</li><li>Assist with ERP and CRM evaluation, testing, and integration planning as client evolves its technology stack.</li><li>Demonstrate familiarity with <strong>Warehouse Management Systems (WMS)</strong> and their integration with ERP platforms.</li><li>Support <strong>Power BI dashboarding and report development</strong>, partnering with business teams to deliver actionable insights.</li></ul>
