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2 results for Customer Service Rep Iii in Atlanta, GA

Atlanta, GA
onsite
Contract / Temporary to Hire
22.3535 - 25.883 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic and collaborative environment. The ideal candidate will bring strong interpersonal skills, attention to detail, and a passion for delivering exceptional service to internal and external customers. Responsibilities: • Respond promptly to inbound and outbound customer inquiries, ensuring accurate and timely communication. • Process customer orders efficiently using internal systems, maintaining a high degree of accuracy. • Collaborate with the production team to ensure orders are produced and shipped on schedule. • Utilize tools such as Oracle, Excel (including pivot tables and VLOOKUP functions), and other relevant software to manage data and support customer needs. • Maintain a thorough understanding of customer requirements to provide tailored solutions. • Address and resolve customer issues or concerns with attention to detail and effectiveness. • Document all customer interactions and transactions for future reference and reporting. • Support call center operations by handling a high volume of calls with efficiency. • Act as a liaison between customers and internal departments to facilitate seamless service delivery.
2026-04-15T00:00:00Z

Atlanta, GA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Atlanta, Georgia. This is a Contract to permanent position offering the opportunity to make a meaningful impact by providing exceptional support for medical device products and services. The ideal candidate will thrive in a remote work environment, demonstrate strong problem-solving skills, and deliver outstanding service to customers. Responsibilities: • Deliver high-quality customer service and technical support for a range of medical device products and services. • Collaborate with a diverse team to investigate, assess, and resolve customer issues in line with established policies. • Document all customer interactions, keeping detailed and accurate records of actions taken. • Educate customers on the features and benefits of medical device products and services to ensure optimal use. • Proactively retain customers by resolving concerns and providing superior service. • Communicate unresolved issues to the Customer Service Manager for further action. • Utilize Salesforce and other tools to manage customer data and streamline support processes. • Work independently while contributing to a dynamic, team-oriented environment. • Adapt quickly to a wide range of technical and non-technical issues to provide effective solutions.
2026-04-16T00:00:00Z