3 Results for Call Center Representative Jobs in Atlanta, GA

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Customer Service Representative

Atlanta, GA
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a Customer Service Representative to join our on-site team in Atlanta, Georgia. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, stays organized under pressure, and enjoys helping callers find the right support. In this permanent role, you will manage inbound inquiries, research information across internal systems, and document each interaction with accuracy and discretion. Responsibilities: • Manage a high volume of incoming calls and connect each caller with the appropriate department, advisor, team member, or shared services contact. • Build a strong understanding of internal teams, business functions, and staff roles to ensure inquiries are directed correctly and without delay. • Use internal databases and support tools to research fund-related questions and identify the best resource for each request. • Record call activity thoroughly and accurately so reporting and operational review needs are consistently supported. • Protect confidential donor, account, and conversation details by following privacy standards and handling information with care. • Respond to questions and concerns in a courteous, calm, and attentive manner while delivering a positive customer experience. • Maintain complete and organized records of customer interactions in accordance with established procedures and documentation standards. • Provide additional administrative and customer support assistance as needed to help the team meet service expectations.
2026-10-08T00:00:00Z

Customer Service Representative (Order Entry)

Flowery Branch, GA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a detail-oriented Customer Service Representative or Order Entry Specialist to support order processing and customer communication for a growing commercial equipment business in Flowery Branch, Georgia. This contract position has the potential to become permanent and is ideal for someone who enjoys balancing administrative accuracy with responsive service and can keep orders, shipping details, and customer records organized in a fast-moving environment. The person in this role will work closely with operations and warehouse teams to help ensure timely fulfillment, accurate documentation, and a positive customer experience. Responsibilities:• Process incoming customer orders with accuracy, confirm item availability, and enter complete order details into company systems.• Communicate with customers regarding order progress, shipping timelines, freight costs, and any updates that may affect delivery expectations.• Prepare sales documentation such as orders, invoices, bills of lading, and related shipment records needed for outbound deliveries.• Coordinate with warehouse and operations personnel to support smooth order fulfillment and maintain alignment on inventory status.• Review customer account information, including credit-related details, to help ensure orders are released appropriately.• Handle product return documentation, issue credit memos when applicable, and maintain organized records for transactional activity.• Respond promptly to customer questions, messages, and service concerns with professionalism and a solutions-focused approach.• Support freight claim processing for damaged shipments and help document resolution steps accurately.• Maintain orderly digital filing and customer record systems, including inventory and transaction documentation stored electronically.• Provide current inventory information upon request and assist with record accuracy through ongoing cross-functional communication.
2026-09-29T00:00:00Z

Customer Collections Specialist

Duluth, GA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to join our team in Duluth, Georgia, in a contract-to-permanent opportunity. This role is ideal for someone who can balance account follow-up with strong service skills, helping customers resolve outstanding balances while preserving positive business relationships. The position supports daily accounts receivable activities and works closely with cross-functional partners to address billing questions, payment issues, and account concerns. Responsibilities: • Oversee a portfolio of customer accounts and communicate regularly with clients regarding overdue balances and payment status. • Record outreach activity, payment discussions, and account changes accurately within accounting platforms and internal records. • Collaborate with billing, accounts receivable, sales, and customer service teams to investigate and resolve account discrepancies. • Arrange and track payment plans when appropriate, ensuring commitments are documented and followed through. • Assist with reconciling account balances and support the proper posting and application of incoming payments. • Identify severely past-due or higher-risk accounts and raise them to management for further review. • Maintain organized account files and ensure supporting documentation remains current and accurate. • Contribute to month-end accounts receivable tasks and reporting as business needs require.
2026-10-12T00:00:00Z

3 results for Call Center Representative in Atlanta, GA