A growing organization is seeking an IT Systems Analyst to provide hands-on, Tier 1 support across a dynamic end-user environment. This role is ideal for a self-starter who thrives in a fast-paced setting, supporting a mix of Mac and PC users while helping drive onboarding, troubleshooting, and day-to-day IT operations. <br> Key Responsibilities Provide Tier 1 support for hardware, software, mobile devices (iOS), and network-related issues Troubleshoot and resolve high-volume tickets across Windows, Mac OS, and Microsoft 365 environments Support new permanent onboarding, including account setup and equipment provisioning Manage user accounts in Active Directory and assist with offboarding processes Perform software installations, system updates, and routine maintenance Maintain IT inventory and documentation Deliver basic end-user training and create support materials Escalate complex issues to senior IT staff as needed
<p>We are seeking an experienced IT Business Analyst to support multiple initiatives within the Coplogic business unit, which delivers data capture and reporting solutions for law enforcement agencies. This role will focus on analyzing business processes, identifying gaps between agency-specific requirements and existing systems, and documenting detailed functional specifications to support the implementation of Crash, Citation, and other law enforcement data capture forms.</p><p>The Business Analyst will work closely with business stakeholders, product management, and agile development teams to ensure solutions meet cost, quality, and strategic objectives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Analyze, define, and document business requirements and end-to-end business processes.</p><p>· Perform gap analysis between agency needs, current data capture processes, and existing system functionality.</p><p>· Document field-level requirements, workflows, and form-to-PDF specifications.</p><p>· Develop functional and system specifications, process flows, and conversion strategies.</p><p>· Translate business requirements into user stories and functional specifications for agile development teams.</p><p>· Identify and document process improvements based on analysis of work group data and industry best practices.</p><p>· Perform analysis on existing systems, identifying solution options and assessing technical and business feasibility.</p><p>· Collaborate across remote development teams, internal IT groups, and business stakeholders to ensure requirements are understood and delivered.</p><p>· Follow established business processes, quality standards, and development methodologies.</p><p>· Contribute to the development of new tools, processes, and solutions aligned with product objectives.</p>
<p>Lifecycle Marketing Specialist (Contract) - MUST HAVE MARKETO -</p><p>Location: Hybrid (Atlanta, GA | Miami, FL | Austin, TX)</p><p>Duration: 9 Months</p><p>Commitment: Full-time hours (approx. 40 hours/week)</p><p><br></p><p>Position Overview</p><p>We are seeking an execution-focused Lifecycle Marketing Specialist to join our team for a 9-month contract engagement. In this role, you will act as an embedded extension of the Lifecycle Marketing team, focusing on building automated nurture programs, scaling our communications infrastructure, and improving execution velocity across our marketing technology stack.</p><p>The ideal candidate is a Marketo expert who balances technical precision with the ability to navigate complex, cross-functional environments.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lifecycle Automation: Build, test, and deploy end-to-end customer journey programs and nurture streams.</li><li>Trust Communications: Establish and manage the infrastructure for critical customer trust communications.</li><li>Segmentation & Data: Implement an improved segmentation framework tied to product and account data to reduce manual list-building.</li><li>Omnichannel Execution: Coordinate cohesive email and in-app messaging programs (via Pendo) to ensure a seamless customer experience.</li><li>Process Standardization: Develop and document standardized Marketo templates and lifecycle processes to ensure long-term sustainability.</li><li>Optimization: Monitor performance metrics and provide regular recommendations for campaign and journey improvements.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Program Manager to oversee complex projects within a dynamic, fast-paced environment. The ideal candidate will possess strong leadership and analytical skills, ensuring seamless coordination across teams and departments. This role will require a proactive approach to problem-solving and driving efficiency to achieve organizational goals.<br><br>Responsibilities:<br>• Lead the planning, execution, and delivery of digital solutions and automation initiatives, ensuring alignment with business objectives.<br>• Collaborate with department heads and field teams to coordinate efforts and maintain project momentum.<br>• Identify gaps in processes and workflows, actively resolving issues by engaging with the appropriate teams.<br>• Manage a portfolio of high-value projects, maintaining oversight and ensuring adherence to timelines and budgets.<br>• Implement and oversee upgrades, workflows, and end-to-end solutions for enterprise systems such as SAP and Jira.<br>• Facilitate communication and change management strategies to ensure smooth transitions and stakeholder satisfaction.<br>• Work closely with senior leadership to address high-level demands and provide comprehensive project updates.<br>• Utilize advanced analytical skills, including data mining and problem analysis, to drive informed decision-making.<br>• Drive automation efforts, leveraging tools such as CRM platforms and RPA technologies.<br>• Ensure compliance with industry best practices and standards while maintaining focus on continuous improvement.
<p><strong>Software Engineer (Databricks/Data Platform)</strong></p><p><strong>Hybrid 3-4 days onsite in Alpharetta, GA</strong></p><p><strong>Duration through 10/30/26</strong></p><p><br></p><p>We are looking for an experienced Software Engineer III to join our team in Alpharetta, GA. In this role, you will play a critical part in supporting and developing a Databricks-based data platform, focusing on creating scalable and efficient solutions during the development phase. This is a long-term contract position, requiring in-office work three to four days per week.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and support Databricks notebooks, jobs, and workflows</li><li>Write, optimize, and maintain PySpark and Python code for data processing</li><li>Help design scalable, reliable, and efficient data pipelines</li><li>Apply Spark best practices (partitioning, caching, joins, file sizing)</li><li>Work with Delta Lake tables and data models</li><li>Perform data validation and quality checks during development</li><li>Support cluster configuration and sizing for development workloads</li><li>Identify performance bottlenecks early and recommend improvements</li><li>Collaborate with Data Engineers to ensure solutions are production-ready</li><li>Document development standards, patterns, and best practices</li></ul>
<p><strong>Key Responsibilities:</strong></p><p><strong>Solution Design and Development</strong></p><ul><li>Design, develop, and implement customizations, extensions, and integrations within the Dynamics 365 platform to meet client-specific requirements.</li><li>Leverage tools such as X++, C#, JavaScript, Power Platform, Logic Apps, and Azure Functions to build scalable and high-performance solutions.</li><li>Collaborate and ensure development aligns with architectural standards and project goals.</li></ul><p><strong>Code Oversight and Quality Assurance</strong></p><ul><li>Oversee the quality of code developed by the team, conducting code reviews to ensure adherence to best practices, security standards, and scalability requirements.</li><li>Approve and promote code through the development lifecycle, ensuring readiness for deployment.</li><li>Troubleshoot and resolve technical issues, providing guidance to team members to address complex challenges.</li></ul><p><strong>Collaboration with Distributed Teams and Partners</strong></p><ul><li>Collaborate with distributed development resources (onshore/offshore/partners as applicable) to support timely delivery of technical work.</li><li>Maintain clear communication channels across teams to facilitate seamless handoffs, reviews, and resolution of blockers.</li><li>Coordinate expectations for deliverables, timelines, and definition of done, escalating risks to technical leads/project management as needed.</li></ul><p><strong>Collaboration with Project Teams</strong></p><ul><li>Work closely with functional consultants to translate business requirements into technical specifications.</li><li>Support project managers and technical leads in tracking development progress and addressing blockers.</li><li>Participate in design and planning sessions to ensure technical feasibility and alignment with client needs.</li></ul><p><strong>Integration and Customization</strong></p><ul><li>Develop and configure integrations between Dynamics 365 and external systems using APIs, Logic Apps, and Azure services.</li><li>Customize Dynamics 365 modules (Finance, Supply Chain, Customer Engagement, etc.) to align with specific business processes.</li><li>Manage and execute data migrations, ensuring accuracy and security throughout the process.</li></ul><p><strong>Continuous Improvement and Innovation</strong></p><ul><li>Identify opportunities to improve existing codebases and processes to enhance efficiency and maintainability.</li><li>Stay current with the latest Dynamics 365 updates, tools, and best practices, incorporating them into development efforts.</li><li>Contribute to internal knowledge sharing by documenting solutions and providing technical guidance to the team.</li></ul>
<p><strong>What You Will Own:</strong></p><p><strong>Linux Infrastructure Operations</strong></p><ul><li>Full lifecycle administration of ~222 Linux servers (production, QA, development)</li><li>OS upgrades, patch management, and kernel updates</li><li>Performance monitoring and system tuning (CPU, memory, disk I/O, network)</li><li>User access management and authentication integrations (LDAP/AD)</li><li>Backup validation and disaster recovery readiness</li></ul><p><strong>Kubernetes / OpenShift Platform Ownership</strong></p><ul><li>Deploy, administer, and support <strong>Kubernetes/OpenShift clusters</strong> across environments</li><li>Manage cluster lifecycle: installation, upgrades, patching, and scaling</li><li>Configure and maintain:</li><li>Namespaces, RBAC, and security policies</li><li>Networking (CNI, ingress controllers, load balancing)</li><li>Persistent storage (PVCs, storage classes)</li><li>Support application teams with container deployments, troubleshooting, and performance tuning</li><li>Monitor cluster health using tools like Prometheus, Grafana, and native OpenShift tooling</li><li>Optimize cluster resource utilization and capacity planning</li><li>Implement and maintain CI/CD integrations for containerized workloads</li></ul><p><strong>Security & Hardening</strong></p><ul><li>Implement and maintain patching cadence across Linux and Kubernetes environments</li><li>System hardening aligned to CIS/STIG best practices</li><li>SELinux configuration and enforcement</li><li>Firewall configuration (iptables / firewalld)</li><li>Kubernetes security best practices (RBAC, pod security standards, image scanning)</li><li>Support vulnerability remediation from tools (Tenable, Qualys, etc.)</li><li>Log monitoring and audit review across infrastructure and containers</li></ul><p><strong>Incident Response & Production Stability</strong></p><ul><li>Lead root cause analysis (RCA) for infrastructure and platform incidents</li><li>Participate in on-call support for critical systems and clusters</li><li>Resolve Sev1/Sev2 outages across Linux and Kubernetes environments</li><li>Develop post-incident documentation and preventative controls</li></ul><p><strong>Modernization & Automation</strong></p><ul><li>Assess and remediate deprecated platform components</li><li>Standardize system and cluster configurations</li><li>Build documentation and operational runbooks</li><li>Drive infrastructure-as-code and automation initiatives (Ansible, Terraform, etc.)</li><li>Support migration of legacy workloads to containerized platforms</li></ul><p><strong>UNIX & OS/400 (IBM) Support</strong></p><ul><li>Administer UNIX environments (AIX/Solaris experience preferred)</li><li>Support integrations with IBM i (OS/400) systems supporting Rail operations</li><li>Ensure proper update and lifecycle management across platforms</li><li>Maintain cross-platform data and system dependencies</li></ul>
<p><strong>Java Developer III</strong></p><p><strong>Based in Alpharetta, GA</strong></p><p><strong>12 month contract - Potential Extensions</strong></p><p><br></p><p>Responsibilities</p><ul><li>Design, build, and maintain Java/Spring Boot microservices handling audio, video, and image uploads</li><li>Integrate backend services with Azure OpenAI and Azure Speech for transcription, text‑to‑speech, and intelligent data extraction</li><li>Implement secure cloud‑based storage and retrieval using Azure Blob Storage</li><li>Optimize system performance, latency, and reliability for both real‑time and batch AI workflows</li><li>Collaborate with frontend teams on media capture, playback APIs, and workflows</li><li>Partner with cloud, security, and governance teams to ensure compliance, security, and data protection</li><li>Participate in end‑to‑end solution ownership from design through deployment and support</li></ul><p><br></p>