2 results for Customer Service Representative in Ashland, VA

Front Desk Coordinator

Richmond, VA
onsite
Temporary
15.04 - 17.41 USD / Hourly
We are looking for a Front Desk Coordinator to join our team in Richmond, Virginia, on a contract basis. In this role, you will be the first point of contact for visitors and callers, ensuring smooth daily operations and providing exceptional customer service. This position offers an opportunity to contribute to the success of a non-profit organization while honing your administrative and communication skills. Responsibilities: • Greet and assist visitors promptly, ensuring a welcoming and attentive environment. • Answer and manage a multi-line phone system, directing calls to the appropriate departments or personnel. • Handle inbound calls efficiently, providing accurate information and addressing inquiries. • Coordinate front desk activities, including managing schedules and maintaining records. • Provide concierge-style services to support internal and external stakeholders. • Maintain the organization and cleanliness of the reception area. • Communicate effectively with team members to ensure seamless operations. • Assist with administrative tasks such as data entry and document management. • Monitor and respond to emails, ensuring timely and accurate communication. • Support various office functions as needed to contribute to overall organizational goals.
2026-03-11T20:14:07Z

COO - Chief Operating Officer

Richmond, VA
onsite
Permanent
200000.00 - 220000.00 USD / Yearly
We are looking for an accomplished Chief Administrative Officer (CAO) to lead and oversee the administrative functions of a healthcare organization in Richmond, Virginia. This role is pivotal in ensuring operational efficiency, regulatory compliance, and alignment with the organization's strategic goals. As a key member of the executive team, the CAO will collaborate with stakeholders to enhance non-clinical operations and support the delivery of exceptional patient care. Responsibilities:• Direct and manage daily administrative operations, including facilities management, office services, and non-clinical staff supervision.• Design and implement standard operating procedures to drive efficiency, cost-effectiveness, and service quality.• Collaborate with executive leadership to establish long-term administrative strategies that align with organizational objectives and compliance standards.• Ensure adherence to healthcare regulations, accreditation requirements, and company policies.• Lead budget planning, forecasting, and cost-control efforts for administrative functions.• Identify and implement process improvements and technology solutions to optimize workflows and enhance service delivery.• Act as the primary liaison with external vendors, suppliers, and partners to maintain high-quality non-clinical services.• Oversee recruitment, training, and development of administrative personnel with a focus on attention to detail to foster a culture of excellence and continuous improvement.• Prepare detailed reports and presentations on operational performance and strategic initiatives for senior leadership.
2026-02-26T19:23:45Z