2 results for Network Technician in Asheville, NC

Greenville, SC
onsite
Permanent
- USD / Yearly
We are looking for a skilled Systems Administrator to join our team in Greenville, South Carolina. This role focuses on delivering Tier 1 IT support while managing and maintaining the organization's information systems and infrastructure. The position requires a proactive approach to troubleshooting, system security, and compliance with federal cybersecurity standards. Responsibilities: • Resolve Tier 1 IT support requests, including hardware, software, and connectivity issues. • Deploy, configure, and maintain client and server hardware and software systems. • Coordinate with vendors to obtain quotes and procure IT solutions. • Identify and address software and system vulnerabilities to enhance security. • Act as a liaison between staff and external service providers for system maintenance. • Administer and support environments running Windows Server, Windows Client operating systems, and Linux systems. • Perform network administration tasks, including managing subnets, protocols, and firewall configurations. • Maintain and support common client and server hardware platforms. • Develop and implement IT policies and procedures to uphold information security standards. • Document configurations, troubleshooting steps, and procedures for future reference.
2026-02-19T14:58:44Z

Boiling Springs, SC
onsite
Contract / Temporary to Hire
16.50 - 17.00 USD / Hourly
We are looking for a Technical Triage Support Analyst to join our team in Boiling Springs, South Carolina. In this role, you will provide front-line technical assistance and exceptional customer service to clients while ensuring accurate documentation and timely escalation of unresolved issues. This is a Contract to permanent position that offers a dynamic opportunity to grow within a collaborative and fast-paced environment. Responsibilities: • Respond to incoming support calls promptly, delivering detail-oriented and courteous service to all customers. • Diagnose and troubleshoot basic technical issues using established procedures while ensuring clear communication. • Escalate unresolved or complex technical problems to specialized teams with detailed documentation. • Log all customer interactions, troubleshooting steps, and resolutions in the ticketing system for accurate record-keeping. • Maintain a customer-centric approach by demonstrating empathy, patience, and timely follow-ups. • Collaborate with internal teams to ensure smooth communication and efficient resolution of escalated issues. • Provide consistent updates to customers regarding the status of their issues and resolutions. • Uphold high standards of enthusiasm when handling customer inquiries. • Participate in team discussions and contribute to improving support processes and efficiency.
2026-03-02T16:28:45Z