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5 results for Data Center Technician in Ashburn, VA

Deskside Support Technician

Rockville, MD
onsite
Temporary / Contract
32.76 - 32.76 USD / Hourly
We are looking for a Hardware Engineer / Deskside Support Technician to provide onsite technical support in a high-availability enterprise environment supporting a federal agency. This role is responsible for performing hands-on desktop support, hardware deployment, and system troubleshooting across Windows-based devices.This position supports hardware products and systems through installation, maintenance, testing, and troubleshooting activities. Work includes deploying new systems, supporting end users, and ensuring devices meet operational and security requirements. The role requires collaboration across Tier 2 and Tier 3 teams and includes both routine operational support and participation in system upgrades, testing, and process improvements.The ideal candidate is customer-focused, detail-oriented, and capable of working independently under limited supervision while contributing to team objectives. Key Responsibilities:· Provide Tier 2 deskside support for desktops, laptops, and related hardware in a Windows 10/11 environment· Perform break/fix support, troubleshooting hardware/software issues, and resolving user tickets· Deploy, configure, and image Dell laptops and desktops for end users· Utilize ServiceNow (or similar ITSM tools) for ticket tracking, documentation, and CMDB updates· Support patching, system updates, and ensure endpoint compliance with security requirements· Coordinate with Tier 3 teams on escalations, upgrades, and major incidents· Assist with asset management, procurement support, and hardware lifecycle activities· Participate in disaster recovery (DR/COOP) exercises and provide onsite support· Perform system maintenance tasks including backups, upgrades, and recovery procedures· Provide clear communication and status updates to stakeholders and end users· Support occasional after-hours/on-call activities as needed
2026-06-17T00:00:00Z

Deskside Support Technician (Tier II)

Washington, DC
onsite
Temporary / Contract
33 - 38 USD / Hourly
Deskside Support Technician II – Public TrustLocation: Washington, DCWork Arrangement: Onsite – 5 days per weekClearance Requirement: Active Public Trust required (Secret Clearance highly desired) Position OverviewWe are seeking a customer-focused Deskside Support Technician II to provide hands-on technical support within a large enterprise IT environment supporting federal operations in Washington, DC. This role supports end users across multiple office locations and requires strong troubleshooting skills, professionalism, and the ability to operate independently in a fast-paced support environment.The ideal candidate brings prior experience delivering Tier II support in Windows-based enterprise environments, with strong communication skills and a service-oriented mindset. This role includes direct interaction with end users, senior leadership offices, and cross-functional IT teams while supporting mission-critical systems and maintaining high service standards. Key ResponsibilitiesDeskside Support & Troubleshooting<ul><li>Provide onsite Tier II deskside support for end-user incidents and service requests</li><li>Troubleshoot and resolve issues involving:</li><li>Windows desktops and laptops</li><li>Microsoft Office applications</li><li>Outlook and Exchange</li><li>Printers and peripherals</li><li>Perform hardware break/fix activities including replacement of failed components such as hard drives and batteries</li></ul>Endpoint & Software Support<ul><li>Install and support specialty applications not packaged within SCCM</li><li>Remove devices from the network in accordance with security directives</li><li>Support printer troubleshooting, toner replacement, and device maintenance</li></ul>Customer Service & Ticket Management<ul><li>Maintain accurate updates within the ITSM ticketing system</li><li>Prioritize incidents based on SLA requirements and customer impact</li><li>Deliver high-touch “white glove” support for senior leadership offices</li><li>Provide timely, professional communication throughout issue resolution</li></ul>Operational Support<ul><li>Support users across multiple buildings within Washington, DC</li><li>Collaborate with service desk and infrastructure teams to resolve escalated issues</li><li>Participate in occasional after-hours support activities when required</li></ul>
2026-06-15T00:00:00Z

PC Technician

Annapolis, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are looking for a skilled PC Technician to join a Long-term Contract assignment supporting a 24/7 network operations environment in Annapolis, Maryland. In this role, you will help maintain service continuity by investigating incidents, supporting customers, and assisting with the performance of critical network and communications systems. The position is well suited for someone who can balance technical troubleshooting with strong customer support while working across multiple monitoring areas and shift-based operations. This is a swing shift role. Working hours are 3pm-11:30pm EST Responsibilities:• Oversee network and system monitoring tools to detect service interruptions and respond quickly to operational alerts.• Coordinate with telecommunications providers and internal support teams to help restore impacted services as efficiently as possible.• Maintain accurate, timely incident records in the designated ticketing and incident management platforms.• Investigate routine to moderately complex network and systems issues, resolve problems within established procedures, and escalate when deeper support is needed.• Support the reliability of IP-based infrastructure, messaging platforms, and air-to-ground communication systems by identifying faults and assisting with corrective action.• Work closely with senior technicians and leadership to address customer-impacting events and contribute to service recovery efforts.• Evaluate system performance, troubleshoot recurring issues, and recommend process or tool improvements that increase operational efficiency.• Assist with deployment, configuration, maintenance, and ongoing monitoring activities across transport, datalink, and application support functions.• Participate in network solution planning and configuration activities while providing clear technical guidance to customers and business teams.• Complete cross-training across multiple operational support areas within the expected onboarding timeframe and provide coverage during weekends or holidays as required in a 24/7 environment.
2026-06-23T00:00:00Z

Data Engineer

Washington, DC
onsite
Temporary / Contract
55 - 60 USD / Hourly
Data Engineer – Databricks / Azure / AI Analytics You must be able to obtain and maintain a public trust clearance, Position OverviewWe are seeking a highly capable Data Engineer to design and support scalable data pipelines and analytics environments within a cloud-based Azure data platform. This role focuses on building modern data solutions using Databricks, Spark, and distributed data architectures, supporting enterprise-level analytics and AI initiatives.The ideal candidate brings hands-on expertise in Databricks engineering, cloud data pipelines, and data integration, along with strong collaboration skills to translate business requirements into technical solutions. This position offers the opportunity to work on large-scale data platforms and support advanced analytics and AI-driven workloads. Key ResponsibilitiesData Engineering & Pipeline Development<ul><li>Design, build, and optimize data pipelines using Databricks and Spark</li><li>Implement Medallion architecture and scalable data processing workflows</li><li>Develop ingestion pipelines for structured, streaming, and unstructured datasets</li></ul>Cloud & Platform Integration<ul><li>Work with Azure services (Data Factory, Storage, Functions, Log Analytics)</li><li>Integrate data across multiple sources to enable high-quality analytics</li><li>Support hybrid cloud initiatives and evolving data platforms</li></ul>Data Management & Optimization<ul><li>Ensure data quality, integrity, and accessibility across systems</li><li>Monitor pipeline performance and optimize cost, scalability, and efficiency</li><li>Support data governance, cataloging, and compliance standards</li></ul>Platform Operations & Support<ul><li>Troubleshoot performance issues, cluster stability, and configuration management</li><li>Support end-user requests and provide front-line platform support</li><li>Implement monitoring, logging, and alerting solutions</li></ul>DevOps & Automation<ul><li>Develop and maintain CI/CD pipelines and infrastructure-as-code (IaC)</li><li>Automate deployment and data workflows for improved efficiency</li><li>Support continuous delivery within Agile environments</li></ul>
2026-06-02T00:00:00Z

Data Engineer I

Washington, DC
remote
Temporary / Contract
44 - 47 USD / Hourly
Data Automation Engineer – AI / AWS / AzureWork Arrangement: RemoteClearance Requirement: Ability to obtain Public Trust Position OverviewWe are seeking a highly skilled Data Automation Engineer to design and implement advanced, AI-driven automation solutions across hybrid AWS and Azure environments. This role is focused on building scalable data pipelines, integrating modern cloud services, and leveraging Generative AI technologies to enhance enterprise analytics and operational workflows.The ideal candidate is a hands-on engineer with strong expertise in data engineering, cloud platforms, and automation, combined with the ability to innovate and solve complex technical challenges. This role provides the opportunity to work on mission-critical systems, supporting large-scale data processing, reporting, and AI-enabled applications. Key ResponsibilitiesData Engineering & Pipeline Development<ul><li>Design, build, and maintain scalable data pipelines using AWS services (S3, Glue, Lambda, EMR, DynamoDB)</li><li>Develop and optimize ETL/ELT workflows across hybrid AWS and Azure environments</li><li>Integrate structured, unstructured, and streaming data across enterprise systems</li></ul>AI & Automation Engineering<ul><li>Leverage Generative AI frameworks (AWS Bedrock, Azure OpenAI, LangChain, Hugging Face) to build intelligent automation</li><li>Implement solutions for embeddings, vector generation, and RAG workflows</li><li>Develop AI-driven tools for data quality, anomaly detection, and pipeline optimization</li><li>Build AI-powered copilots for monitoring, troubleshooting, and workflow automation</li></ul>Data Platform Integration & Optimization<ul><li>Engineer real-time and batch ingestion pipelines using Spark, Kafka, and Flume</li><li>Integrate enterprise platforms and CRM data into data pipelines for analytics and reporting</li><li>Optimize SQL performance through stored procedures, indexing, and query tuning</li></ul>Cloud & DevOps Practices<ul><li>Implement CI/CD pipelines using tools such as GitHub, Jenkins, or Azure DevOps</li><li>Develop infrastructure solutions using Infrastructure-as-Code (IaC)</li><li>Ensure cloud security through IAM, RBAC, encryption, and network isolation</li></ul>Collaboration & Delivery<ul><li>Partner with cross-functional teams to gather requirements and deliver solutions</li><li>Support Agile delivery processes and continuous improvement initiatives</li><li>Provide technical troubleshooting and performance optimization across data systems</li></ul>
2026-06-15T00:00:00Z