Add your latest resume to match with open positions.
3 results for Mobile Device Support Analyst in Arlington, TX
- Dallas, TX
- onsite
- Permanent
- 45000 - 50000 USD / Yearly
- We are looking for a dedicated Help Desk Analyst to join our team in Dallas, Texas. This role involves providing Level 1 technical support to end users within a managed services environment, addressing issues related to desktops, hosted applications, and basic networking. The ideal candidate will have a strong customer service mindset and a passion for solving technical challenges efficiently and professionally.<br><br>Responsibilities:<br>• Offer first-level technical support for Windows desktops, virtual desktops, and hosted applications.<br>• Troubleshoot and resolve login issues, password resets, and account access problems.<br>• Document all technical issues, resolutions, and processes in the ticketing system for future reference.<br>• Escalate complex issues to higher-level support teams following established protocols.<br>• Monitor system alerts and notifications, ensuring prompt response and escalation when necessary.<br>• Deliver exceptional customer service by maintaining clear communication and timely resolution of issues.<br>• Assist with onboarding processes, including account creation and access provisioning.<br>• Collaborate with team members to ensure efficient ticket management and workflow.<br>• Maintain a systematic approach to troubleshooting and problem-solving in a structured help desk environment.
- 2026-03-11T00:00:00Z
- Roanoke, TX
- onsite
- Temporary
- 27.7115 - 32.087 USD / Hourly
- <p>We are looking for a skilled Desktop Support Analyst to join our team in Northlake, Texas. This long-term contract position involves providing technical assistance and support to ensure smooth operation of hardware, software, and specialized systems within a manufacturing environment. The role requires a proactive individual who excels at troubleshooting, customer service, and adapting to a fast-paced workplace.</p><p><br></p><p><strong>Title: Desktop Support </strong></p><p><strong>Location: Northlake, Tx </strong></p><p><strong>Duration: 2-3 months contract </strong></p><p><strong>Pay: $25-30 per hour</strong></p><p> </p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive hardware and software support for devices such as PCs, laptops, printers, and iPads used in a manufacturing setting.</p><p>• Manage equipment setups, relocations, and onboarding processes for new users while handling peripheral procurement.</p><p>• Image and reimage devices efficiently using specialized tools and systems.</p><p>• Provide technical assistance for Microsoft 365 applications, including Outlook, Teams, and Excel.</p><p>• Support proprietary manufacturing systems, with training provided for specific applications.</p><p>• Ensure adherence to safety protocols, including wearing appropriate gear like lab coats, safety shoes, and hair or beard nets when on the production floor.</p><p>• Respond promptly to technical issues, demonstrating strong problem-solving skills and prioritizing customer satisfaction.</p><p>• Collaborate effectively with end users to address technical concerns while maintaining a high level of professionalism.</p><p>• Troubleshoot hardware and software problems, ensuring minimal disruption to operations.</p><p>• Maintain a detailed inventory of devices and peripherals while ensuring timely updates and replacements.</p>
- 2026-03-11T00:00:00Z
- Addison, TX
- onsite
- Temporary
- 35.625 - 41.25 USD / Hourly
- We are looking for an experienced Application Support Engineer to join our team on a contract basis in Addison, Texas. In this role, you will focus on providing technical expertise and support for a variety of business applications within the retail industry. This position requires a proactive problem solver who can effectively communicate technical concepts to both technical and non-technical users.<br><br>Responsibilities:<br>• Provide technical support and troubleshooting for business applications, including NetSuite, Point-of-Sale systems, and warehouse management platforms.<br>• Collaborate with users to identify, analyze, and resolve application-related issues efficiently.<br>• Deliver training sessions and create instructional materials for software users in both classroom and virtual settings.<br>• Maintain a strong understanding of accounting principles to assist with systems managing accounts receivable, accounts payable, inventory, and payroll.<br>• Work closely with franchise partners and stakeholders to ensure smooth implementation and operation of applications.<br>• Develop and sustain technical knowledge across various business systems to support organizational needs.<br>• Ensure timely and quality solutions are provided to clients, emphasizing excellent customer service.<br>• Analyze data effectively to present insights and resolve technical challenges.<br>• Travel domestically and internationally as required to support business operations.<br>• Protect sensitive information with discretion and professionalism while adhering to organizational policies.
- 2026-03-10T00:00:00Z