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6 results for Telecommunications Specialist in Ann Arbor, MI

NOC Technician

East Lansing, MI
onsite
Permanent / Full Time
60000.00 - 90000.00 USD / Yearly
We are looking for a detail-oriented NOC Technician to join our team in East Lansing, Michigan. In this role, you will monitor and maintain network infrastructure, respond to incidents, and ensure optimal performance across all systems. This position offers an exciting opportunity to work with cutting-edge technologies and collaborate with a dynamic team. Responsibilities: • Monitor the performance and health of routers, switches, firewalls, servers, and other network devices using advanced monitoring tools. • Respond promptly to network incidents, troubleshoot issues, and implement solutions within established protocols. • Manage the lifecycle of network incidents, including documentation, triage, and escalation when necessary. • Configure and maintain network devices, including applying updates and patches in line with change management policies. • Assist with the setup and testing of new network deployments based on engineering specifications. • Analyze network performance trends, identify potential bottlenecks, and share findings with the engineering team. • Maintain accurate records of network changes, configurations, and incidents for reporting purposes. • Support the administration and maintenance of Linux and Microsoft back-office systems, including Office 365 and Active Directory. • Collaborate with internal teams to resolve service-impacting issues and improve network efficiency. • Provide guidance and support to Tier 1 staff for network-related queries and escalations.
2026-04-13T18:48:47Z

Fortinet Network Engineer

Ann Arbor, MI
onsite
Temporary to Hire
47.50 - 55.00 USD / Hourly
We are partnering with a well-established organization seeking a Network Security Solutions Architect (FORTINET) to lead the design, implementation, and optimization of enterprise-grade security environments. This role serves as a senior technical authority for firewall and secure access solutions, working closely with internal delivery teams and end users to strengthen network resilience and data protection.This is a hands-on role for someone who enjoys translating business requirements into secure, scalable architectures while remaining deeply involved in implementation and ongoing support.PKey Responsibilities<ul><li>Act as the primary technical lead for network security initiatives, with an emphasis on next-generation firewall and secure connectivity solutions</li><li>Partner with internal stakeholders to assess requirements, recommend architectures, and guide solution delivery from design through deployment</li><li>Design security architectures aligned with organizational standards, regulatory requirements, and industry best practices</li><li>Lead implementation efforts across firewall platforms, secure remote access, endpoint security, and centralized security management tools</li><li>Provide advanced troubleshooting and escalation support for complex security and network issues</li><li>Participate in solution validation activities, including pilots and proof-of-concept initiatives</li><li>Develop and maintain technical documentation such as architecture diagrams, configuration standards, and operational procedures</li><li>Deliver knowledge transfer sessions and technical training to internal teams and business stakeholders</li><li>Stay current on evolving threat landscapes, security technologies, and emerging best practices</li><li>Serve as a trusted technical advisor, helping guide long-term security strategy and continuous improvement efforts</li></ul>rQualifications & Experience<ul><li>Associate’s or Bachelor’s degree in Computer Science, Information Systems, or a related discipline (or equivalent experience)</li><li>Deep hands-on experience designing and supporting enterprise network security environments</li><li>Strong expertise with next-generation firewall platforms, centralized management, log analysis, and endpoint security tools</li><li>Advanced understanding of networking concepts including routing, VPNs, IPS/IDS, and secure access technologies</li><li>Familiarity with recognized security frameworks and compliance standards (e.g., NIST, ISO, PCI)</li><li>Relevant industry certifications are highly valued (advanced firewall/security certifications preferred)</li><li>Proven ability to diagnose and resolve complex technical issues in production environments</li><li>Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences</li><li>Comfortable working independently while collaborating across multiple teams and projects</li><li>Willingness to travel occasionally for on-site implementations, stakeholder meetings, or training sessions</li></ul>
2026-03-30T18:29:02Z

Help Desk/Desktop Support Analyst

Riverview, MI
onsite
Temporary to Hire
18.00 - 21.00 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Riverview, Michigan. In this Contract to permanent position, you will provide comprehensive technical support to end users, ensuring the smooth operation of computer systems, applications, and platforms. The ideal candidate will have a proactive approach to troubleshooting, strong communication skills, and a passion for delivering exceptional customer service. Responsibilities: • Provide technical support to end users by diagnosing and resolving hardware, software, and network issues. • Install, configure, and maintain workstations, peripheral devices, and network components. • Document and manage help desk tickets, ensuring timely resolution and accurate record-keeping. • Perform on-site analysis and resolution of IT issues, recommending and implementing effective solutions. • Apply software updates, patches, and upgrades as needed to maintain system functionality. • Support email systems, network connectivity, telecommunications, and peripheral equipment. • Assist with the deployment, monitoring, and maintenance of IT systems, including data backups and security standards. • Maintain an inventory of IT assets and ensure compliance with organizational IT policies. • Prepare and update documentation, following established operating procedures. • Participate in on-call rotations and work off-shift hours as required to meet project deadlines.
2026-04-16T17:48:50Z

Desktop Support Analyst

Detroit, MI
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Detroit, Michigan. In this role, you will provide essential technical support for software applications, hardware systems, and peripheral devices. This is a long-term contract position that requires a proactive individual adept at troubleshooting, maintaining systems, and ensuring end-user satisfaction. Responsibilities: • Diagnose and resolve technical issues related to software applications, PCs, laptops, and peripheral devices. • Perform regular maintenance and updates on hardware and software systems to ensure optimal performance. • Document detailed steps and solutions for resolving user issues in the call tracking system. • Install and configure hardware and software for end-users as needed. • Manage inventory control and assist in transporting hardware between locations. • Stay informed about current trends and advancements in technology to enhance support services. • Deliver individual or group training sessions on computer hardware and software usage. • Participate in projects aimed at implementing new technologies and improving service delivery. • Escalate unresolved technical issues to higher support levels when necessary. • Handle additional responsibilities and tasks as assigned.
2026-04-24T07:04:34Z

Server Administrator

Dearborn, MI
onsite
Temporary to Hire
42.75 - 49.50 USD / Hourly
We are looking for a highly skilled Server Administrator to join our team in Dearborn, Michigan. This contract position offers an excellent opportunity to showcase your technical expertise in server management and optimization while working on-site. The initial contract lasts for six months, with the potential for extension or transition to a long-term role based on performance. Responsibilities:• Manage and optimize VMware virtualization environments to ensure seamless performance.• Configure and administer web services, including Internet Information Services (IIS), to support business needs.• Set up and troubleshoot network load balancing to enhance system reliability and scalability.• Configure and manage firewalls to protect systems and data from unauthorized access.• Monitor and maintain Active Directory to ensure secure and efficient user access.• Oversee the administration of Microsoft Windows Server and Windows 10 systems.• Collaborate on Citrix-related technologies to ensure optimal performance and user experience.• Perform network troubleshooting to resolve connectivity issues and maintain uptime.• Document configurations and processes to support ongoing system management.
2026-04-02T19:34:05Z

IT Manager/Director

Flint, MI
onsite
Permanent / Full Time
110000.00 - 135000.00 USD / Yearly
IT Operations Manager Position Summary:‍‍The IT Operations Manager is responsible for overseeing all technology operations across the organization. This role provides strategic leadership, ensures system reliability and security, and manages day-to-day IT operations. The IT Manager will lead internal IT staff, manage vendors, and ensure alignment between technology and business needs.‍Duties and Responsibilities:• Lead and manage the organization’s IT operations and strategy‍• Oversee Microsoft 365 environment, including security, access, and configuration‍• Manage IT staff, including support personnel and future hires‍• Develop and enforce IT policies, procedures, and security standards‍• Ensure cybersecurity best practices, including MFA, endpoint protection, and monitoring‍• Manage vendor relationships (internet, phone systems, software providers)‍• Oversee onboarding/offboarding processes and system access controls‍• Monitor system performance and ensure uptime and reliability‍• Manage IT budget, forecasting, and cost optimization‍• Lead IT projects and system improvements‍• Ensure compliance with regulatory and organizational requirements‍• Maintain documentation of systems, processes, and configurations‍• Provide escalation support for complex technical issues‍• Communicate IT performance and initiatives to executive leadership‍• Maintain a positive, service-oriented relationship with all staff‍• Support organizational mission and operational needs‍Core Systems focus:• Microsoft 365 (Outlook, Teams, SharePoint, Entra ID)‍• Identity and access management‍• Endpoint/device management‍• Security tools and monitoring systems‍• Vendor-managed infrastructure (network, internet, etc.)‍ Qualifications:• 5+ years of experience in IT operations or systems administration‍• 2+ years in a leadership or senior-level role‍• Strong experience with Microsoft 365 administration and security‍• Experience managing vendors and IT projects‍• Strong understanding of cybersecurity best practices‍• Excellent problem-solving and decision-making skills‍• Strong communication skills with both technical and non-technical staff‍Preferred:• Experience in healthcare or regulated environments‍• Familiarity with endpoint management and security tools‍• Experience building or scaling IT operations Education:• Bachelor’s degree in IT-related field or equivalent experience
2026-04-09T17:33:43Z