<p>We are looking for an IP Docketing Specialist to join a prominent firm in Detroit, Michigan. In this role, you will play a critical part in managing intellectual property deadlines, coordinating communications, and ensuring the smooth operation of docketing processes. This is an excellent opportunity for someone with strong attention to detail and a passion for intellectual property.</p><p><br></p><p>Responsibilities:</p><p>• Review, download, and docket incoming emails and documents related to intellectual property matters.</p><p>• Generate and distribute docketing reports to attorneys and team members, ensuring deadlines are clearly communicated.</p><p>• Manage communications with external agencies and organizations to confirm deadlines and maintain accuracy.</p><p>• Oversee the docketing of U.S. and international patent and trademark deadlines.</p><p>• Coordinate with foreign agents, attorneys, and team members across multiple office locations to ensure seamless operations.</p><p>• Ensure all deadlines are met by efficiently organizing and prioritizing workload.</p><p>• Proofread intellectual property documents and handle filings with relevant authorities.</p><p>• Respond to inquiries from clients, attorneys, and staff regarding docketing and calendar-related matters.</p><p>• Maintain and update calendars with all relevant deadlines.</p><p>• Assist in client billing processes and coordinate billing matters efficiently.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Troy, Michigan. This long-term contract position requires an individual passionate about providing exceptional technical support and ensuring reliable hardware and software functionality for end users. The role is fully onsite and offers the opportunity to work directly with cutting-edge technologies in a dynamic environment.<br><br>Responsibilities:<br>• Provide hands-on and remote technical support for end-user hardware and software issues.<br>• Troubleshoot and resolve problems related to Windows 10 and Office 365 applications.<br>• Deploy PCs and build workstations as part of regular equipment upgrades.<br>• Manage desktop imaging and ensure proper configuration for new systems.<br>• Maintain and support desktop hardware, ensuring optimal performance.<br>• Assist with Active Directory user management and related tasks.<br>• Offer guidance and training to users on system functionalities and software applications.<br>• Collaborate with team members to implement technical solutions efficiently.<br>• Document and track issues to ensure timely resolution and maintain records for future reference.
We are looking for a Senior Help Desk Analyst to join our team in Dearborn, Michigan. This long-term contract position requires an individual who is both technically skilled and highly personable, as it involves regular interaction with end users and serves as the frontline for IT support. The ideal candidate will bring advanced technical expertise, a positive attitude, and the ability to work independently while upholding company policies.<br><br>Responsibilities:<br>• Provide comprehensive hardware and software support, ensuring a balanced focus on both areas.<br>• Utilize Smart Deploy imaging systems to manage device setups and configurations.<br>• Support and troubleshoot issues in an environment consisting of 40% Mac and 60% Windows operating systems.<br>• Handle technical concerns for 400–600 end users with efficiency and professionalism.<br>• Resolve service desk tickets promptly, maintaining excellent communication throughout the process.<br>• Collaborate with team members to optimize support workflows and ensure consistent service delivery.<br>• Adhere to company policies and standards while working independently with minimal supervision.<br>• Assist with Active Directory management and related administrative tasks.<br>• Maintain familiarity with Windows 10 to address common system issues.<br>• Provide basic troubleshooting for hardware, software, and network-related problems.
We are looking for a highly skilled Server Administrator to join our team in Dearborn, Michigan. This contract position offers an excellent opportunity to showcase your technical expertise in server management and optimization while working on-site. The initial contract lasts for six months, with the potential for extension or transition to a long-term role based on performance.<br><br>Responsibilities:<br>• Manage and optimize VMware virtualization environments to ensure seamless performance.<br>• Configure and administer web services, including Internet Information Services (IIS), to support business needs.<br>• Implement and maintain Microsoft Intune for efficient device management across the organization.<br>• Set up and troubleshoot network load balancing to enhance system reliability and scalability.<br>• Configure and manage firewalls to protect systems and data from unauthorized access.<br>• Monitor and maintain Active Directory to ensure secure and efficient user access.<br>• Oversee the administration of Microsoft Windows Server and Windows 10 systems.<br>• Collaborate on Citrix-related technologies to ensure optimal performance and user experience.<br>• Perform network troubleshooting to resolve connectivity issues and maintain uptime.<br>• Document configurations and processes to support ongoing system management.
