<p>Our Client is a global manufacturer specializing in automotive components, safety systems, and advanced lighting solutions. Headquartered in Japan, the organization operates across 17 countries with more than 60 affiliated companies, delivering innovative products to customers worldwide.</p><p>Our Client’s North American headquarters, located in <strong>Troy, Michigan</strong>, is seeking a <strong>Microsoft 365 Administrator</strong> to join its Corporate Information Systems (CIS) team. This role operates with a high level of independence and is responsible for delivering enterprise-level Microsoft 365 administration and support across North American corporate and manufacturing locations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer, support, and optimize the full Microsoft 365 environment, including <strong>Exchange Online, SharePoint Online, Teams, OneDrive, and the Power Platform</strong></li><li>Manage user accounts, security groups, roles, and licensing through the <strong>Microsoft 365 Admin Center and Azure Active Directory</strong></li><li>Configure and maintain <strong>Multi-Factor Authentication (MFA), Conditional Access, and security policies</strong> to align with organizational security standards</li><li>Monitor tenant health, service availability, capacity, and overall system performance</li><li>Ensure Microsoft 365 tenant configurations follow best practices and support scalability and reliability</li><li>Support Microsoft Teams configuration, governance, policies, and integrations with other M365 services</li><li>Define, implement, and enforce policies for cloud-based systems and collaboration tools</li><li>Administer <strong>OneDrive for Business</strong>, including permissions, synchronization, and sharing controls</li><li>Implement <strong>Data Loss Prevention (DLP)</strong>, retention policies, compliance rules, and governance controls</li><li>Conduct routine audits of user access, permissions, and sharing activity to ensure compliance with data governance standards</li><li>Provide <strong>Tier 2 and Tier 3 support</strong> for Microsoft 365-related issues, including troubleshooting and root cause analysis</li><li>Escalate complex issues to Microsoft support when necessary and manage resolution through completion</li><li>Create and maintain technical documentation for configurations, procedures, and system changes</li><li>Track and report on usage trends, adoption metrics, and performance indicators</li><li>Participate in continuous improvement initiatives, including <strong>Kaizen-driven optimization efforts</strong></li><li>Travel to North American manufacturing sites and customer locations as required, including occasional overnight stays</li></ul><p><br></p>
<p>Our client is a growing managed IT services provider and is seeking a <strong>Director of Technical Operations</strong> to run the day-to-day technical engine of the business. This is a senior leadership role responsible for stabilizing service delivery, strengthening operational systems, and enabling the executive team to focus on growth rather than reactive problem-solving.</p><p>This leader owns the operational layer of the organization—removing friction, eliminating repeat issues, building scalable processes, and elevating team performance across service delivery and project execution.</p><p>About Our Client</p><p>Our client is a managed IT services provider supporting small and mid-sized businesses with a strong emphasis on security, reliability, and client experience. They are a Microsoft Partner and top-tier Datto Blue Partner.</p><p><br></p><p>Key Responsibilities</p><ul><li>Own service delivery performance through KPIs, scorecards, and meeting cadence</li><li>Enforce escalation paths; serve as final internal escalation before executive involvement</li><li>Provide technical leadership on complex or stalled issues</li><li>Drive root-cause analysis and eliminate repeat problems</li><li>Maintain and evolve technical standards (identity, endpoint, security, backup, networking)</li><li>Own tool governance across PSA, RMM, documentation, security, and backup platforms</li><li>Improve onboarding efficiency and documentation quality</li><li>Develop team capability through coaching, training, and performance management</li><li>Partner with Customer Success and Sales/Marketing to support growth and retention</li></ul><p>Required Experience</p><ul><li>7+ years in a <strong>managed services (MSP) environment</strong></li><li>3+ years leading service delivery or operations at manager or director level</li><li>Proven success running accountability systems (KPIs, standards, performance conversations)</li><li>Strong technical credibility across Microsoft 365, identity, endpoint/security, backup/BCDR, and core networking</li></ul>
We are looking for an experienced Sr. Data Entry Clerk to join our team in Eaton Rapids, Michigan. This long-term contract position offers an exciting opportunity to utilize your attention to detail and analytical skills in a fast-paced environment. As part of our operations, you will be responsible for handling sensitive financial documents with precision and accuracy.<br><br>Responsibilities:<br>• Enter and verify data with a high level of accuracy, ensuring records are complete and error-free.<br>• Identify and correct errors in data entries, utilizing problem-solving skills to resolve discrepancies.<br>• Process mail and sort documents efficiently to support smooth workflow operations.<br>• Scan financial documents and organize them appropriately within internal systems.<br>• Maintain confidentiality and security of sensitive financial information.<br>• Collaborate with team members to ensure deadlines are met and tasks are completed effectively.<br>• Utilize computer software and tools to perform data entry tasks with speed and precision.<br>• Apply analytical skills to review data and ensure compliance with company standards.<br>• Provide support for additional administrative tasks as needed to assist operations.<br>• Demonstrate attention to detail and punctuality to maintain a productive work environment.
We are looking for a skilled DevOps Engineer to join our team in Farmington Hills, Michigan. In this contract to permanent position, you will play a key role in streamlining development processes, maintaining system efficiency, and fostering collaboration across teams. This role offers an exciting opportunity to contribute to continuous integration, delivery, and innovation within a dynamic environment.<br><br>Responsibilities:<br>• Build and maintain automated CI/CD pipelines to streamline development and deployment processes.<br>• Oversee the deployment of applications using configuration management tools like GitHub Actions and Azure DevOps.<br>• Collaborate with software development teams to diagnose and resolve build-related issues.<br>• Implement security measures within workflows, focusing on identifying and addressing vulnerabilities.<br>• Configure and manage monitoring and analytics systems to ensure optimal performance and insights.<br>• Troubleshoot and resolve application service and performance issues in a timely manner.<br>• Participate in code reviews to uphold release management best practices.<br>• Perform regular maintenance tasks to ensure the efficiency of production environments.<br>• Align software development requirements with IT infrastructure teams to ensure seamless integration.<br>• Document processes and create training materials to support team onboarding and promote adherence to best practices.
