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2 results for Proposal Specialist in Ann Arbor, MI

Holland, OH
onsite
Temporary / Contract
18 - 21 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Holland NT, Ohio. This role is a long-term contract opportunity, ideal for individuals passionate about customer service and financial operations. Your expertise will contribute to managing commercial collections in a fast-paced environment, ensuring timely and efficient communication with clients. Responsibilities: • Handle business-to-business collections by contacting clients to resolve outstanding payments promptly. • Manage commercial accounts to ensure accurate tracking and timely collection of overdue balances. • Collaborate with the credit team to assess client payment history and establish effective collection strategies. • Respond to customer inquiries professionally and provide solutions to payment-related issues. • Utilize call center systems to manage high volumes of client interactions efficiently. • Maintain detailed records of all communications and transactions related to collections. • Work in a fast-paced environment to meet individual and team performance targets. • Provide exceptional customer service while adhering to company policies and procedures. • Identify and escalate complex cases to management for further resolution. • Support continuous improvement initiatives to streamline collection processes.
2026-04-10T00:00:00Z

Grand Blanc, MI
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a skilled Collections Specialist to join our team on a contract basis in Grand Blanc, Michigan. This role involves working directly with consumer loans, car loans, and credit card accounts to ensure timely payments and resolve overdue balances. The position is crucial for maintaining financial operations and offers an opportunity to contribute to the success of our Member Solutions department. Responsibilities: • Manage a queue of overdue loans, ensuring timely follow-ups and resolutions. • Make outbound calls to members to discuss past-due balances and payment options. • Investigate account discrepancies and provide accurate information to members. • Collaborate with team members to meet department goals and reduce delinquency rates. • Utilize the organization's core system to track and update account statuses. • Ensure compliance with all relevant policies and regulations during collection activities. • Maintain detailed records of communication and actions taken for each account. • Provide exceptional customer service while handling sensitive financial matters. • Identify opportunities for process improvement within the collections workflow. • Support team efforts to achieve monthly and quarterly performance targets.
2026-04-17T00:00:00Z