<p>Our Client is a global manufacturer specializing in automotive components, safety systems, and advanced lighting solutions. Headquartered in Japan, the organization operates across 17 countries with more than 60 affiliated companies, delivering innovative products to customers worldwide.</p><p>Our Client’s North American headquarters, located in <strong>Troy, Michigan</strong>, is seeking a <strong>Microsoft 365 Administrator</strong> to join its Corporate Information Systems (CIS) team. This role operates with a high level of independence and is responsible for delivering enterprise-level Microsoft 365 administration and support across North American corporate and manufacturing locations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer, support, and optimize the full Microsoft 365 environment, including <strong>Exchange Online, SharePoint Online, Teams, OneDrive, and the Power Platform</strong></li><li>Manage user accounts, security groups, roles, and licensing through the <strong>Microsoft 365 Admin Center and Azure Active Directory</strong></li><li>Configure and maintain <strong>Multi-Factor Authentication (MFA), Conditional Access, and security policies</strong> to align with organizational security standards</li><li>Monitor tenant health, service availability, capacity, and overall system performance</li><li>Ensure Microsoft 365 tenant configurations follow best practices and support scalability and reliability</li><li>Support Microsoft Teams configuration, governance, policies, and integrations with other M365 services</li><li>Define, implement, and enforce policies for cloud-based systems and collaboration tools</li><li>Administer <strong>OneDrive for Business</strong>, including permissions, synchronization, and sharing controls</li><li>Implement <strong>Data Loss Prevention (DLP)</strong>, retention policies, compliance rules, and governance controls</li><li>Conduct routine audits of user access, permissions, and sharing activity to ensure compliance with data governance standards</li><li>Provide <strong>Tier 2 and Tier 3 support</strong> for Microsoft 365-related issues, including troubleshooting and root cause analysis</li><li>Escalate complex issues to Microsoft support when necessary and manage resolution through completion</li><li>Create and maintain technical documentation for configurations, procedures, and system changes</li><li>Track and report on usage trends, adoption metrics, and performance indicators</li><li>Participate in continuous improvement initiatives, including <strong>Kaizen-driven optimization efforts</strong></li><li>Travel to North American manufacturing sites and customer locations as required, including occasional overnight stays</li></ul><p><br></p>
We are looking for a skilled Technical Support Specialist to join our team in Southfield, Michigan. In this role, you will provide exceptional technical assistance and customer service to ensure smooth operations and problem resolution. This position requires strong communication and problem-solving skills as well as a solid understanding of various technical systems.<br><br>Responsibilities:<br>• Deliver prompt and attentive customer service to meet departmental performance goals.<br>• Provide technical assistance on installations, upgrades, and troubleshooting for various systems.<br>• Accurately document customer interactions and resolutions with attention to detail.<br>• Communicate technical issues effectively to customers and collaborate with internal teams.<br>• Utilize tools and resources to manage service desk tickets and resolve issues efficiently.<br>• Offer support for operating systems such as Microsoft Windows, Apple iOS, and Android.<br>• Perform basic troubleshooting and resolve issues related to Active Directory and Microsoft SQL Server.<br>• Ensure compliance with quality assurance standards and methodologies.<br>• Maintain up-to-date knowledge of relevant software and systems.<br>• Respond to telephone support requests in a timely and effective manner.
<p>Our client is a growing managed IT services provider and is seeking a <strong>Director of Technical Operations</strong> to run the day-to-day technical engine of the business. This is a senior leadership role responsible for stabilizing service delivery, strengthening operational systems, and enabling the executive team to focus on growth rather than reactive problem-solving.</p><p>This leader owns the operational layer of the organization—removing friction, eliminating repeat issues, building scalable processes, and elevating team performance across service delivery and project execution.</p><p>About Our Client</p><p>Our client is a managed IT services provider supporting small and mid-sized businesses with a strong emphasis on security, reliability, and client experience. They are a Microsoft Partner and top-tier Datto Blue Partner.</p><p><br></p><p>Key Responsibilities</p><ul><li>Own service delivery performance through KPIs, scorecards, and meeting cadence</li><li>Enforce escalation paths; serve as final internal escalation before executive involvement</li><li>Provide technical leadership on complex or stalled issues</li><li>Drive root-cause analysis and eliminate repeat problems</li><li>Maintain and evolve technical standards (identity, endpoint, security, backup, networking)</li><li>Own tool governance across PSA, RMM, documentation, security, and backup platforms</li><li>Improve onboarding efficiency and documentation quality</li><li>Develop team capability through coaching, training, and performance management</li><li>Partner with Customer Success and Sales/Marketing to support growth and retention</li></ul><p>Required Experience</p><ul><li>7+ years in a <strong>managed services (MSP) environment</strong></li><li>3+ years leading service delivery or operations at manager or director level</li><li>Proven success running accountability systems (KPIs, standards, performance conversations)</li><li>Strong technical credibility across Microsoft 365, identity, endpoint/security, backup/BCDR, and core networking</li></ul>
<p><strong>Salary Range: $50,000-$85,000/year </strong></p><p><strong>Job Description:</strong> Accountant </p><p><strong>Location: </strong>Metro Detroit<strong> </strong></p><p><strong>Employment Type: </strong>Full-Time Engagement Professional (FTEP) with Robert Half Finance and Accounting</p><p> </p><p>Are you an accomplished finance/accounting leader seeking long-term, meaningful project work in a dynamic and collaborative environment? Robert Half's Full-Time Engagement Professional (FTEP) program in Metro Detroit is seeking an Accountant to join our team. As a full-time Robert Half employee, you’ll have the stability of full benefits and continuous engagement while tackling challenging finance and accounting projects with top-tier clients.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, examine, and analyze accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.</li><li>Maintain and reconcile general ledger accounts, ensuring all transactions are accurately recorded.</li><li>Assist with month-end and year-end close processes, including preparation of journal entries and accruals.</li><li>Support accounts payable and accounts receivable functions as needed.</li><li>Participate in the preparation of budgets, forecasts, and financial reports for management.</li><li>Ensure compliance with company policies, relevant accounting regulations, and internal controls.</li><li>Assist auditors with documentation for annual and interim audits.</li><li>Identify and recommend process improvements to enhance accounting workflow and efficiency.</li><li>Perform additional duties as assigned by the Finance Manager or Controller.</li></ul><p> </p><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree in accounting, Finance, or related field required.</li><li>2-5 years of relevant accounting experience preferred.</li><li>Proficiency with accounting software and Microsoft Excel.</li><li>Strong analytical, organizational, and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>High attention to detail and accuracy.</li><li>Knowledge of GAAP a plus.</li></ul><p> </p><p><strong>What We Offer:</strong></p><ul><li>Competitive salary, full benefits (medical, dental, vision, etc.), and paid time off as a full-time Robert Half employee.</li><li>Access to challenging, diverse, and rewarding assignments across a range of high-profile clients and industries.</li><li>Unparalleled opportunities for professional growth and skills development.</li><li>Support from a collaborative internal team invested in your long-term career success.</li></ul><p> </p><p>Take the next step in your career with Robert Half! Apply now to join our Full-Time Engagement Professionals (FTEP) group and make a measurable impact on our clients in Metro Detroit. </p><p><br></p>
