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3 results for Customer Experience Marketing Manager in Ann Arbor, MI

Creative Marketing Specialist

Southfield, MI
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Creative Marketing Specialist to support a dynamic financial services organization in Southfield, Michigan. This position combines visual design expertise with strategic marketing execution, partnering closely with leadership to produce impactful campaigns, presentations, and event materials. The ideal candidate brings strong Adobe Creative Suite skills, thrives in a fast-moving environment, and can manage multiple priorities while maintaining a consistent brand presence. Responsibilities:• Develop detail-oriented marketing materials such as presentations, print pieces, digital assets, and social media content using Adobe Creative Suite.• Collaborate with senior leaders to shape marketing strategies and translate ideas into effective deliverables.• Oversee several concurrent marketing projects and marketing operations, setting priorities and driving projects forward to meet deadlines.• Ensure all external and internal materials reflect established brand standards across both business-to-business and business-to-consumer initiatives.• Produce marketing work that aligns with the expectations of a regulated financial services environment.• Provide guidance and support to team members at the start of their careers while contributing to the continued growth of the marketing function.
2026-05-14T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary / Contract
14.25 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare organization in Lansing, Michigan on a Contract basis. In this role, you will serve as a reliable point of contact for internal employees, helping resolve day-to-day support needs while delivering responsive, detail-oriented service. This position is well suited to someone who is comfortable with technology, communicates clearly, and can manage a variety of service requests in a fast-paced environment. Responsibilities: • Respond to internal employee inquiries by phone and other support channels, providing timely assistance with help desk-related issues. • Troubleshoot basic technical concerns and guide users through solutions or escalate more complex problems when needed. • Coordinate office move activities, ensuring employees receive the support and information needed for smooth workspace transitions. • Document service interactions, update request details accurately, and maintain organized records of support activity. • Deliver high-quality customer service during each interaction, balancing efficiency with clear communication and empathy. • Handle inbound and outbound communications to follow up on open requests, clarify issues, and confirm resolution. • Use Microsoft Office and related tools to track tasks, prepare updates, and support daily administrative needs.
2026-05-13T00:00:00Z

Service Delivery Manager

Farmington, MI
onsite
Permanent / Full Time
80000 - 120000 USD / Yearly
We are looking for a Sales Account Manager to support customer relationships, business growth, and commercial activities in Farmington Hills, Michigan. This role blends account leadership, technical coordination, and customer advocacy, making it ideal for someone who can build trust, manage priorities, and drive results across multiple stakeholders. The successful candidate will help expand existing business, respond to customer needs with urgency, and partner closely with internal teams to support long-term success. Responsibilities:• Build and strengthen relationships with customer contacts across purchasing, engineering, and related functions to support ongoing business development.• Pursue new sales opportunities by identifying prospective programs, expanding existing accounts, and contributing to long-range growth plans.• Serve as a primary point of contact for customer concerns, helping resolve issues efficiently while representing customer needs internally.• Prepare and manage quotations, track RFQs, and follow through on open commercial opportunities in a timely and thorough manner.• Oversee customer portal activity, including updates tied to change notices, tooling information, and other account-related data.• Work closely with engineering and cross-functional teams to align commercial activity with current production needs and future program opportunities.• Participate in program reviews, customer meetings, and site visits, while delivering presentations that clearly communicate business status and proposals.• Support pricing discussions, APQP-related coordination, invoicing concerns, and aged receivable follow-up to maintain healthy account performance.• Facilitate communication among customers, sales leadership, and internal coordinators to ensure priorities, timelines, and deliverables remain aligned.• Travel as needed within the United States and internationally to support customer engagement and business objectives.
2026-04-29T00:00:00Z