3 results for Desktop Support Analyst in Anderson, SC

Technical Triage Support Analyst

Boiling Springs, SC
onsite
Contract / Temporary to Hire
16.50 - 17.00 USD / Hourly
We are looking for a Technical Triage Support Analyst to join our team in Boiling Springs, South Carolina. In this role, you will provide front-line technical assistance and exceptional customer service to clients while ensuring accurate documentation and timely escalation of unresolved issues. This is a Contract to permanent position that offers a dynamic opportunity to grow within a collaborative and fast-paced environment. Responsibilities: • Respond to incoming support calls promptly, delivering detail-oriented and courteous service to all customers. • Diagnose and troubleshoot basic technical issues using established procedures while ensuring clear communication. • Escalate unresolved or complex technical problems to specialized teams with detailed documentation. • Log all customer interactions, troubleshooting steps, and resolutions in the ticketing system for accurate record-keeping. • Maintain a customer-centric approach by demonstrating empathy, patience, and timely follow-ups. • Collaborate with internal teams to ensure smooth communication and efficient resolution of escalated issues. • Provide consistent updates to customers regarding the status of their issues and resolutions. • Uphold high standards of enthusiasm when handling customer inquiries. • Participate in team discussions and contribute to improving support processes and efficiency.
2026-03-02T16:28:45Z

GIS Technician

Greer, SC
onsite
Temporary
30.00 - 35.00 USD / Hourly
We are looking for a Geographic Information System Technician to join our team in Greer, South Carolina. In this long-term contract position, you will play a pivotal role in maintaining and enhancing our sanitary sewer database, ensuring data accuracy and alignment with established standards. This role offers the opportunity to work both in the field and office, utilizing advanced GIS technologies to contribute to the operational efficiency of sewer system management. Responsibilities: • Perform detailed data collection, validation, and updates of sewer asset information using GIS technologies. • Conduct field inspections and office-based data verification of sewer assets, including infrastructure such as mains, manholes, and service laterals. • Convert and integrate field data into the GIS database using approved software, workflows, and tools. • Edit and validate GIS datasets by reviewing spatial data, querying databases, and comparing records against engineering drawings and surveys. • Identify inconsistencies or errors in data and implement corrective actions to ensure system accuracy. • Utilize GIS software and tools, such as ArcGIS and Cityworks, to support mapping, reporting, and data cleanup initiatives. • Maintain detailed records of completed tasks, track progress, and provide regular updates to management. • Interpret engineering plans, maps, and reports to ensure accurate spatial representation of sewer infrastructure. • Collaborate with internal teams to address data issues, confirm asset details, and support ongoing updates. • Adhere to safety standards and regulations during field and office work while maintaining positive and respectful relationships with colleagues.
2026-02-26T14:58:41Z

IT Director

Greenville, SC
onsite
Permanent
- USD / Yearly
We are looking for an experienced IT Director to lead the technology strategy and operations for our client in Greenville, South Carolina. This role requires a forward-thinking leader who can align IT initiatives with business goals, ensuring efficient systems, robust cybersecurity, and seamless user experiences. The ideal candidate will bring a combination of technical expertise and leadership skills to drive innovation and optimize processes. Responsibilities:• Define and implement a comprehensive IT strategy that aligns with the company’s objectives and future growth.• Provide expert guidance to executive leadership on technology investments, risks, and opportunities.• Lead and mentor IT teams, fostering growth and a high-performance culture.• Manage enterprise systems, networks, cloud platforms, and end-user computing to ensure reliability and scalability.• Develop and enforce cybersecurity protocols, data privacy measures, and compliance standards.• Identify and mitigate technology risks while overseeing audits and incident response processes.• Collaborate with business leaders to enhance workflows and optimize core business applications.• Oversee vendor relationships, contracts, and partnerships to ensure cost-effective technology solutions.• Manage IT budgets, forecasting, and cost-saving initiatives to maximize efficiency.• Establish governance frameworks, policies, and performance metrics to monitor IT operations effectively
2026-02-09T15:58:58Z