We are looking for an experienced Systems Engineer to join our team in Lawrenceville, Georgia. This role requires a strong background in Citrix technologies, cloud solutions, and Azure Virtual Desktop. The ideal candidate will bring a hands-on approach while also contributing at a senior level to support infrastructure and cloud integration efforts.<br><br>Responsibilities:<br>• Lead the design, implementation, and maintenance of Citrix environments, including Desktop/App, Cloud, and Netscalers.<br>• Manage and optimize Azure Virtual Desktop solutions to enhance system performance and scalability.<br>• Collaborate with IT staff and contractors to ensure seamless infrastructure operations within a robust technical environment.<br>• Oversee Active Directory and Azure Active Directory configurations, ensuring security and reliability.<br>• Administer and troubleshoot Microsoft Windows Server environments to maintain system efficiency.<br>• Integrate Microsoft Exchange services into existing infrastructure, ensuring smooth communication and data management.<br>• Provide strategic guidance and technical expertise to improve cloud integration and infrastructure processes.<br>• Participate in ongoing system assessments to identify areas for improvement and implement solutions.<br>• Act as a senior-level resource for troubleshooting and resolving complex system issues.<br>• Support the transition to a hybrid work setup after the initial onsite period.
We are seeking a Senior Security Systems Engineer to lead the design, implementation, and optimization of enterprise security solutions. This role will serve as a technical leader, driving security architecture decisions, mentoring entry level engineers, and ensuring the organization’s systems and data are protected against evolving threats. <br> Key Responsibilities Lead design and implementation of enterprise security architecture and systems Own and optimize security platforms (SIEM, EDR, IAM, firewalls, cloud security) Drive incident response and threat detection strategies Conduct advanced vulnerability management and system hardening Partner with cloud, infrastructure, and application teams to embed security controls Lead security assessments, audits, and compliance initiatives Develop security standards, policies, and best practices Mentor entry level engineers and provide technical leadership across teams
We are looking for an experienced Systems Administrator to join our team in Atlanta, Georgia. This Contract to permanent position involves managing a hybrid IT environment that includes both on-premises and cloud-based systems. The ideal candidate will independently oversee system maintenance, troubleshoot issues, and contribute to infrastructure upgrades and modernization efforts.<br><br>Responsibilities:<br>• Perform routine administration tasks for Windows and Linux-based systems.<br>• Manage and maintain virtualized infrastructure using platforms such as Oracle VM Manager, Hyper-V, and VMware.<br>• Monitor the performance, health, and availability of servers and applications.<br>• Troubleshoot and resolve issues related to infrastructure, applications, and networking.<br>• Apply system updates, patches, and security configurations to ensure a secure environment.<br>• Support backup, recovery, and disaster recovery processes to safeguard data.<br>• Participate in system migrations, upgrades, and efforts to modernize infrastructure.<br>• Maintain accurate and up-to-date documentation for system configurations and operational procedures.<br>• Collaborate with internal teams and vendors to address technical issues and implement improvements.<br>• Provide after-hours support as needed for maintenance windows or critical issues.
We are partnering with a growing organization in the Cumberland area to permanent an IT Systems Analyst to support a dynamic, high-volume help desk environment. This is a great opportunity for someone who is a self-starter, thrives in fast-paced settings, and enjoys hands-on troubleshooting across a diverse technical landscape. You’ll join a collaborative IT support team (15+ members across the U.S.) supporting ~550 users across both Windows and Mac environments, with exposure to modern tools including Microsoft 365 and Copilot. This role also offers involvement in exciting initiatives like onboarding new hires and supporting an Exchange to Microsoft 365 migration. What You’ll Do Provide Tier 1 support for hardware, software, and mobile devices (PC, Mac, iPhone, iPad) Troubleshoot issues across operating systems, applications, networks, and peripherals Manage and resolve high-volume support tickets via phone, email, and ticketing systems Set up new hires, including account creation (Active Directory) and equipment provisioning Support onboarding and offboarding processes, including user access and device management Assist with software installations, updates, and system maintenance Maintain IT inventory and track hardware assets Deliver basic IT training and create user documentation (FAQs, guides, etc.) Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.) Leverage Microsoft Copilot to improve productivity and streamline support workflows Escalate complex issues to senior engineers as needed Contribute to process improvements and help enhance overall IT service delivery
<p><strong>Service & Automation Engineer</strong></p><p>This position supports customers with technical service needs related to advanced manufacturing equipment and automated production systems. The role focuses on troubleshooting, upgrade support, and automation software commissioning to ensure equipment performance, uptime, and customer satisfaction.</p><p>You will travel to customer sites and work independently to diagnose and resolve technical issues. Candidates should be self-driven, organized, and comfortable handling service requests both on-site and remotely. Travel may be required on short notice, with service visits typically lasting 1–2 weeks and occasionally longer. When not traveling, you will provide remote support and contribute to continuous improvement of service operations.</p><p><br></p><p>Key Responsibilities</p><p>Customer Support & Service</p><ul><li>Serve as a primary technical contact for customer inquiries and service requests.</li><li>Provide remote troubleshooting support using phone, email, and secure remote access tools.</li><li>Diagnose issues and guide customers through corrective actions.</li><li>Escalate complex problems to specialized engineering teams when needed.</li><li>Perform on-site service work such as troubleshooting, commissioning, maintenance, and repairs when remote resolution is not possible.</li></ul><p>PLC Programming & Troubleshooting</p><ul><li>Modify, test, and debug PLC programs across modern and legacy control platforms (examples include Siemens and Allen-Bradley systems).</li><li>Troubleshoot ladder logic, function blocks, and structured text issues.</li><li>Optimize control logic for performance, safety, and efficiency.</li><li>Perform online/offline edits during commissioning or service activities.</li></ul><p>Drive Configuration & Diagnostics</p><ul><li>Configure and troubleshoot VFDs, servo drives, and motion controllers.</li><li>Set motor parameters, feedback devices, and motion profiles.</li><li>Diagnose drive faults such as overcurrent, encoder errors, or communication issues.</li><li>Integrate drives with PLC systems via industrial networks (e.g., EtherNet/IP, Profinet).</li></ul><p>HMI / SCADA Support</p><ul><li>Create or modify operator interface screens including alarms, trends, recipes, and controls.</li><li>Connect PLC tags to HMI objects and verify communications.</li><li>Adjust user interfaces based on operator feedback.</li><li>Troubleshoot display, scripting, or communication issues.</li></ul><p>Quality & Continuous Improvement</p><ul><li>Confirm resolution of service issues and ensure equipment reliability.</li><li>Provide feedback to engineering teams on recurring problems or improvement opportunities.</li><li>Document service activities and customer interactions in internal systems.</li></ul><p>Collaboration</p><ul><li>Support spare-parts identification and service quotation activities.</li><li>Share technical knowledge with internal teams and participate in project discussions.</li></ul>
About the Role We are partnering with a well-established Atlanta-based organization to identify a Lead Systems Engineer who will serve as a key technical leader across enterprise infrastructure. This role is ideal for someone who thrives in complex environments and enjoys designing, implementing, and optimizing both on-premise and cloud-based systems. As a senior member of the IT team, you will lead infrastructure initiatives spanning Active Directory, Citrix environments, networking, and Azure cloud services, while acting as the highest escalation point for critical technical issues. Your work will directly impact system reliability, scalability, and overall business continuity. What You’ll Do Design and deliver scalable infrastructure solutions supporting business-critical applications Define and standardize system and cloud architecture across on-prem and Azure environments Provide advanced technical leadership across Windows Server, Citrix XenApp/XenDesktop, networking, and endpoint technologies Serve as the final escalation point for complex infrastructure and cloud-related issues Lead administration and optimization of Active Directory, including GPOs, DNS, DHCP, and identity integrations Manage and enhance Citrix application and desktop delivery platforms for performance and reliability Support and administer Azure services, including virtual machines, networking, and connectivity Define and implement Meraki networking configurations and integrations with cloud and virtual environments Oversee system patching, upgrades, and lifecycle management across infrastructure platforms Monitor, troubleshoot, and resolve system performance, availability, and scalability issues Collaborate with vendors and internal teams to evaluate and implement new technologies Develop and maintain comprehensive technical documentation Lead engineering initiatives and mentor entry level team members
We are looking for a skilled Field Support Engineer to join our team in Atlanta, Georgia. In this Contract to permanent role, you will provide hands-on technical support to clients, ensuring infrastructure reliability and addressing both routine and complex IT issues. This opportunity is ideal for professionals who excel in troubleshooting, client interaction, and maintaining high operational standards.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for client systems, addressing hardware, software, and network-related issues.<br>• Diagnose and resolve problems with network infrastructure, cloud services, servers, and end-user devices.<br>• Handle incident and request management using ServiceNow, ensuring efficient resolution and excellent client communication.<br>• Monitor client environments through tools like LogicMonitor and Datto, proactively addressing alerts and system issues.<br>• Conduct root cause analysis to identify solutions for recurring outages and infrastructure challenges.<br>• Apply patches, remediate system alerts, and maintain the overall health of client environments.<br>• Escalate complex technical problems to senior engineers while ensuring continuity in client communication.<br>• Collaborate effectively with both technical and non-technical stakeholders to deliver a superior customer experience.<br>• Adhere to security protocols and documentation standards to ensure compliance with client and internal policies.
We are looking for a skilled and innovative Sr. Engineer specializing in integrations (iPaaS) to join our team on a contract basis. This role is based in Atlanta, Georgia, and offers the opportunity to lead technical projects that drive seamless connectivity between systems and platforms. You will play a pivotal role in designing, implementing, and optimizing integration frameworks while collaborating with cross-functional teams to align technical solutions with business goals.<br><br>Responsibilities:<br>• Design and implement scalable integration frameworks that ensure efficient data pipelines and connectivity between systems.<br>• Provide technical leadership and guidance to a team of engineers, fostering accountability and a collaborative work environment.<br>• Develop and enhance integrations with third-party systems, focusing on data extraction, transformation, and loading processes.<br>• Define and uphold best practices for integration development, documentation, and team collaboration.<br>• Work closely with stakeholders, including product managers and engineering teams, to ensure alignment with business requirements.<br>• Manage the end-to-end delivery of integration projects, ensuring deadlines are met and quality standards are maintained.<br>• Lead initiatives to explore and integrate innovative technologies to optimize data handling and system connectivity.<br>• Utilize AI-driven tools and techniques to enhance coding productivity and integration efficiency.<br>• Collaborate with enterprise systems such as Salesforce, NetSuite, and other relevant platforms to build seamless integrations.
<p>We are seeking a Data Engineer to design, build, and maintain scalable data pipelines and infrastructure. This role will support data-driven decision-making by ensuring reliable data flow, transformation, and accessibility across the organization.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, build, and maintain ETL/ELT data pipelines</li><li>Develop and optimize data models and data architectures</li><li>Integrate data from multiple sources (APIs, databases, third-party systems)</li><li>Ensure data quality, integrity, and reliability</li><li>Collaborate with data analysts, data scientists, and business stakeholders</li><li>Monitor and troubleshoot data pipeline performance issues</li><li>Implement best practices for data governance and security</li></ul><p><br></p>
We are looking for an experienced Artificial Intelligence (AI) Engineer to join our team in Atlanta, Georgia. This is a long-term contract position where you will play a pivotal role in advancing AI initiatives across clinical and business operations. The ideal candidate will have a strong technical background, excellent communication skills, and the ability to collaborate across multiple departments to drive innovative solutions in healthcare.<br><br>Responsibilities:<br>• Partner with various departments to identify, design, and implement AI solutions that address clinical, financial, and operational needs.<br>• Evaluate and integrate third-party AI tools and platforms, with a focus on healthcare applications such as NexTech, call center automation, AI-powered scribing, and clinical trial identification.<br>• Develop and support AI applications to enhance patient identification for trials, automate documentation, and improve workflows.<br>• Build and maintain AI-driven dashboards and analytics using tools like Power BI to provide actionable insights for clinical and business teams.<br>• Ensure AI integrations meet scalability, security, and compliance requirements, adhering to healthcare data privacy standards.<br>• Serve as a strategic advisor by proactively identifying opportunities for organizational improvement through AI.<br>• Collaborate with stakeholders across IT and non-IT teams to foster innovation and streamline operations.<br>• Stay updated on industry trends, regulatory standards, and emerging AI technologies relevant to healthcare.<br>• Provide technical leadership and guidance on AI-related projects, ensuring alignment with organizational goals.
<p>We are seeking a <strong>Network Security Engineer</strong> to support and maintain enterprise security infrastructure while providing advanced troubleshooting and operational support.</p><p><strong>Responsibilities:</strong></p><ul><li>Administer and maintain network security tools and platforms</li><li>Perform escalated troubleshooting for complex network/security issues</li><li>Configure and deploy security devices and services (firewalls, email/web security, etc.)</li><li>Manage SLAs and ensure timely resolution of incidents</li><li>Perform maintenance, upgrades, and lifecycle management of security systems</li><li>Communicate updates and resolutions to internal teams and customers</li><li>Follow change management processes for all configurations and updates</li><li>Collaborate with vendors on implementations and new technologies</li><li>Conduct deep-dive diagnostics and escalate issues when needed</li><li><br></li></ul><p><br></p>
We are looking for a dedicated Customer Support Engineer to join our team in Kennesaw, Georgia. In this long-term contract role, you will provide exceptional support to customers by addressing technical issues, analyzing energy systems, and ensuring the seamless delivery of energy management solutions. This position requires a proactive problem-solver who thrives in a fast-paced, customer-focused environment.<br><br>Responsibilities:<br>• Deliver outstanding support to clients via phone calls, emails, and ticketing systems, ensuring all issues are resolved promptly.<br>• Analyze energy management systems and related data to identify opportunities for optimization.<br>• Interpret technical documents such as wiring diagrams and as-built drawings to support troubleshooting and system improvements.<br>• Collaborate with internal teams, field operations, contractors, and vendors to ensure timely project completion.<br>• Maintain accurate documentation of work orders, incoming calls, and other updates to ensure proper record-keeping.<br>• Address technical problems by researching solutions, implementing fixes, or escalating issues when necessary.<br>• Build positive relationships with customers by demonstrating professionalism and empathy during interactions.<br>• Handle challenging situations, including upset customers or stressful calls, with composure and efficiency.<br>• Adapt to flexible work schedules and shift requirements as needed.<br>• Provide guidance and support to team members to ensure the overall success of the department.
<p><strong>Overview</strong></p><p>Reporting to the Manager, IT Network Infrastructure, the IT Network Security Admin is responsible for providing technical assistance and support related to client's network systems 24/7.</p><p> </p><p><strong>Responsibilities</strong></p><p>· Maintaining and administering networking security tools</p><p>· Perform escalated troubleshooting for network issues</p><p>· Configuring and installing various networking security devices and services</p><p>· Manage all SLAs</p><p>· Performing maintenance and upgrades for security configurations or end-of-life equipment cycle</p><p>· Communicate with customers of all updates</p><p>· Work with established configuration and change management system to ensure policies for awareness and approval are correctly upheld</p><p>· Work closely with selected vendors for projects and new technology implementations</p><p>· Deeper troubleshooting through diagnostic tools and techniques</p><p>· Determines the best solution based on the specific issue</p><p>· Escalates unresolved issues to next-level support</p><p>· Performs daily maintenance and reporting</p><p>· Performs additional duties as required</p><p><br></p>
We are seeking a NOC Engineer / entry level Network Engineer to support and monitor network infrastructure, ensuring system uptime and performance. This role is ideal for someone early in their career looking to grow in networking, infrastructure, and operations. <br> Key Responsibilities Monitor network systems, servers, and infrastructure for performance and availability Respond to alerts, incidents, and outages in a timely manner Troubleshoot network issues (connectivity, latency, packet loss, etc.) Escalate complex issues to senior engineers when needed Maintain documentation for incidents, processes, and configurations Assist with network maintenance, upgrades, and patching Support ticketing systems and follow SLAs
<p><strong>Overview</strong></p><p>Our client is seeking an Atlanta-based AI Engineer to accelerate their artificial intelligence strategy and project implementation across clinical and business operations. This cross-functional role will serve as a trusted partner for both clinical and financial teams, driving AI adoption with tools such as NexTech (AI scribe and clinical trials), call center AI, AI-based revenue cycle management bots, and advanced analytics through PowerBI and data integrations. Our ideal candidate is a self-starter—an “athlete” or "one-man-band"—who can communicate effectively to both IT and non-IT professionals working across different teams, catalyzing innovation, and providing strategic guidance for optimizing workflows and extracting value from healthcare data.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with 12 different departments to identify, scope, and deliver AI use cases in clinical, financial, and operational domains.</li><li>Evaluate, recommend, and integrate third-party AI vendors and solutions, especially in healthcare applications such as NexTech, call center automation, AI-powered scribing, clinical trial identification, and revenue cycle management bots.</li><li>Build, customize, and deploy AI tools (including Gemini, ChatGPT, Claude, and Copilot) to create efficiencies, automate workflows, and generate actionable insights from company data (databases, emails, PowerPoint presentations).</li><li>Support clinical teams by automating patient identification for trials, improving documentation, and leveraging AI scribes in NexTech.</li><li>Assist management in leveraging AI-driven dashboards and analytics (PowerBI) to monitor key business and clinical metrics.</li><li>Ensure scalable, secure, and compliant integration of AI applications.</li><li>Maintain up-to-date knowledge of healthcare data requirements, privacy/regulatory standards, and industry best practices.</li><li>Serve as an internal consultant, staying knowledgeable about company operations and proactively looking for opportunities to drive organizational change via AI.</li></ul>
<p><strong>Key Responsibilities </strong> </p><ul><li>Architect and Implement Integrations Framework: Develop a scalable and resilient integrations framework that prioritizes ETL techniques and data pipeline efficiency. </li><li>Technical Leadership & Mentorship: Lead and mentor a team of 3 engineers, promoting a culture of extreme ownership, accountability, and clear, effective communication. </li><li>Develop Data Integrations: Design and develop robust integrations with third-party systems, emphasizing data extraction, transformation, and loading combined with API-driven approaches. </li><li>Establish Best Practices: Define and enforce best practices for integration design, development, documentation, and open team communication. </li><li>Collaborate with Stakeholders: Work closely with product managers, engineering teams, and other stakeholders, ensuring alignment with business objectives through transparent and proactive communication. </li><li>Oversee Project Delivery: Manage end-to-end delivery of integration projects, ensuring timely completion and accountability at every stage. </li><li>Drive Innovation: Lead initiatives to innovate our integration strategies and technologies, continuously improving our data handling and ETL processes.</li></ul>