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1 result for Learning Specialist in Alpharetta, GA
- Oakwood, GA
- onsite
- Temporary to Hire
- 29 - 35 USD / Hourly
- <p>We are seeking a proactive Collections Specialist to join our US-based team in Oakwood, GA. This role plays a critical part in ensuring timely payments and managing a multi-million dollar portfolio by engaging directly with key clients.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Place a high volume of outbound calls to customers to follow up on past-due accounts.</p><p>Review and analyze aging reports; proactively research and resolve payment delays.</p><p>Collaborate with shared services team a to address and troubleshoot account issues.</p><p>Track and report collections metrics, including Dollars Collected, DSO, and portfolio performance for 50+ key accounts</p><p>Use SAP to manage and update account and customer information.</p><p>Evaluate customer payment habits and identify trends and root causes driving non-payment.</p><p>Manipulate and analyze large data sets using Excel, including pivots and VLOOKUPs, to monitor and present collections performance.</p><p>Communicate effectively with team members in the US and internationally to ensure coordinated collections efforts.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Demonstrated success in a collections, or accounts receivable, preferably in a high-volume or specialized portfolio.</p><p>Strong verbal and written communication skills; comfortable making outbound collection calls.</p><p>Experience with SAP, Coupa, and advanced Excel functions (pivots, VLOOKUPs) is preferred.</p><p>Ability to manage and analyze large volumes of data accurately.</p><p>Collaborative mindset with a problem-solving approach to accounts issues and process improvement.</p>
- 2026-05-14T00:00:00Z