<p><strong>Description of the Position:</strong></p><p>This role supports enterprise supply chain and sourcing initiatives by analyzing business processes, documenting functional requirements, and translating them into system solutions. The analyst will serve as the liaison between procurement, logistics, and IT to improve efficiency and optimize workflows. Projects include ERP integration, supplier onboarding, and automation of purchase order and invoice reconciliation.</p>
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support, ensuring smooth IT operations and resolving complex issues efficiently. Your expertise in troubleshooting, networking, and system management will be instrumental in maintaining a robust IT environment.<br><br>Responsibilities:<br>• Provide Tier I and II technical support to resolve hardware, software, and network-related issues.<br>• Manage and maintain Active Directory, ensuring proper configuration and access control.<br>• Troubleshoot networking equipment, including routers, switches, and wireless systems such as Cisco and Meraki.<br>• Install and configure Windows operating systems and Microsoft Office applications.<br>• Apply Microsoft Open Database Connectivity (ODBC) for SQL Server to support database operations.<br>• Diagnose and repair computer hardware issues, including monitors, printers, and desktop software.<br>• Develop and implement IT policies to enhance system security and efficiency.<br>• Collaborate with users to provide clear communication and excellent customer service.<br>• Work independently with minimal supervision, prioritizing tasks effectively.<br>• Utilize ServiceNow for tracking and managing service desk tickets.
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing comprehensive technical support to ensure seamless hardware and software operations across our organization. This position requires a proactive individual with strong troubleshooting skills and a commitment to maintaining high levels of customer service.<br><br>Responsibilities:<br>• Oversee end-user hardware setup and maintenance, including desktops, laptops, and workstations, ensuring minimal downtime through timely troubleshooting and repairs.<br>• Install, configure, and support software applications for both field and office users, leveraging extensive knowledge of application integration with company systems.<br>• Administer network access by managing user password changes and ensuring secure connectivity.<br>• Collaborate with project managers to facilitate remote jobsite mobilization, providing on-site troubleshooting when remote solutions are insufficient.<br>• Evaluate and sanitize returned IT equipment, repairing and preparing it for future deployment when necessary.<br>• Maintain organized IT lab and storage areas, ensuring all equipment and software installation media are properly inventoried.<br>• Select and manage replacement components to ensure immediate availability for minimizing end-user downtime during hardware failures.<br>• Provide training to end-users on new technologies and software applications to enhance their productivity and efficiency.
<p>Construction Resources is seeking a Business Analyst with a strong product ownership mindset to support continuous improvement across last mile delivery operations. This individual will work closely with business leaders and technical teams to translate operational needs into actionable solutions that enhance efficiency, visibility, and performance.</p><p>In this role, you’ll partner with dispatch, logistics, and IT teams to streamline routing, order fulfillment, and performance tracking using tools such as Samsara, DispatchTrack, and POS systems. You’ll own the full lifecycle of analysis — from discovery and requirement gathering to testing and rollout — ensuring alignment between stakeholders and development teams.</p><p>The ideal candidate is a self-starter who thrives in a fast-paced environment, can communicate effectively across departments, and is comfortable taking ownership of initiatives from concept through completion.</p><p><br></p><p>Key Responsibilities</p><ul><li>Partner with business stakeholders to gather requirements and understand operational challenges.</li><li>Lead documentation, process mapping, and UAT (User Acceptance Testing).</li><li>Translate business needs into user stories, acceptance criteria, and development priorities.</li><li>Recommend and implement process improvements to optimize last mile delivery workflows.</li><li>Act as a bridge between business users and technical teams to ensure successful product delivery.</li><li>Develop and maintain dashboards and reports to support operational decision-making.</li></ul><p><br></p>
<p>Work on a critical supply chain optimization project within a Fortune 500 utility company. Collaborate with sourcing, procurement, and accounts payable teams to identify process gaps, document workflows, and support ERP enhancement initiatives. Serve as the bridge between business and IT to streamline automation and reporting across departments.</p>
We are looking for a skilled Business Analyst to join our team in Atlanta, Georgia. In this Contract-to-Permanent role, you will focus on improving last-mile delivery operations by bridging the gap between business needs and technical solutions. This position is ideal for someone who excels in agile environments and takes ownership of initiatives with a proactive mindset.<br><br>Responsibilities:<br>• Collaborate closely with business stakeholders to gather and analyze operational requirements.<br>• Develop roadmaps, user stories, and testing plans to support project objectives.<br>• Identify opportunities for process enhancements and propose actionable solutions.<br>• Document detailed requirements and oversee product development using tools such as Samsara and DispatchTrack.<br>• Manage the full lifecycle of business analysis, from initial discovery to final delivery.<br>• Serve as a communication bridge between technical teams and non-technical stakeholders.<br>• Facilitate executive meetings and provide clear updates on project progress.<br>• Conduct gap analyses to identify areas for improvement in delivery and logistics systems.<br>• Support agile project workflows and ensure alignment with business goals.
Confidential SAP SD Functional Analyst – Atlanta Metro Area A privately held, multi-state distribution company headquartered in the Atlanta area is seeking a skilled SAP SD Functional Analyst to join its ERP team. This organization has recently completed a multi-year SAP S/4HANA implementation and is now focused on optimizing its sales and distribution processes across multiple business units. About the Role This is a permanent, on-site position supporting the Order-to-Cash (O2C) lifecycle within SAP. The ideal candidate will work closely with business stakeholders and technical teams to enhance system functionality, improve process efficiency, and support ongoing SAP initiatives. Key Responsibilities Configure and support SAP SD modules in S/4HANA. Collaborate with cross-functional teams (MM, FICO, WM) to deliver integrated solutions. Analyze business requirements and translate them into functional specifications. Support pricing conditions, billing, customer master data, and sales order processing. Participate in testing, documentation, and training activities. Qualifications 5+ years of SAP SD experience, including hands-on configuration. Strong understanding of the Order-to-Cash process. Experience with SAP S/4HANA and Fiori preferred. Ability to work in a collaborative, fast-paced environment. Excellent communication and problem-solving skills.
<p>We are looking for a Help Desk Analyst to provide front-line technical support for end users across Windows and macOS environments. You’ll handle ticket triage, troubleshoot hardware and software issues, and escalate complex problems to Tier II support.</p>
<p>We are seeking a detail-oriented and technically savvy Product Owner to join our IoT-based smart building automation product line. This role sits at the intersection of technology, design, and customer needs—connecting software development with business outcomes. You will work closely with engineering, product, and design teams to ensure technical vision is translated into actionable development deliverables that address real-world customer challenges in the HVAC and controls domain.</p><p>This position is ideal for someone with deep experience in HVAC systems, controls integration, and field operations who is now ready to bridge technical implementation and product strategy. The ability to understand both customer challenges on the commercial side and technical integration on the software side is critical.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the technical bridge between business and engineering, translating requirements into technical deliverables and user stories.</li><li>Collaborate with customers, developers, and product managers to identify pain points and create solutions that enhance building performance and connectivity.</li><li>Leverage your HVAC and controls expertise to guide integration efforts, including API connectivity (Salesforce and other enterprise systems).</li><li>Work with protocols such as Fox and other building automation technologies to ensure seamless interoperability.</li><li>Support data gathering, dissection, and extraction for system optimization and analytics.</li><li>Collaborate with global and cross-functional teams to deliver intuitive, high-performing, and scalable features.</li><li>Contribute to solutions that enhance energy efficiency, occupant comfort, and system visibility across large commercial building portfolios.</li></ul><p><br></p>
<p>We are looking for a Systems Engineer to design, implement, and support scalable infrastructure solutions. You’ll work closely with security and DevOps teams to automate and optimize deployments.</p>
We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
<p>Serve as the liaison between operations and technology teams for last mile delivery optimization. Use tools like Samsara and DispatchTrack to analyze route efficiency, streamline logistics workflows, and improve delivery performance through process automation and data insights.</p>
IT Systems Engineer We are seeking an IT Systems Engineer to design, implement, maintain, and optimize our internal systems and infrastructure in a hybrid environment to ensure the stability, security, scalability, and performance of our on-premises and cloud-based IT systems. This role combines hands-on technical responsibilities with strategic planning and cross-functional collaboration. You will act as a technical lead for projects, provide Tier 2/3 escalation support, and ensure our infrastructure evolves in line with business needs. <br> This is a 5-DAY ONSITE ROLE in Atlanta GA!
<p>A privately held, multi-state distribution company headquartered in the Atlanta metro area is seeking an experienced <strong>SAP FICO Functional Analyst</strong> to join its growing ERP team. This organization has recently completed a multi-year SAP S/4HANA rollout and is investing heavily in optimizing its financial systems and reporting capabilities.</p><p><strong>Why This Role?</strong></p><ul><li>Join a stable, family-owned business with a strong reputation in its industry.</li><li>Be part of a collaborative SAP team driving innovation and modernization.</li><li>Work on high-impact projects that directly support finance and executive leadership.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Configure and support SAP FI and CO modules within S/4HANA.</li><li>Collaborate with finance and accounting teams to gather requirements and deliver solutions.</li><li>Develop and maintain reports using SAP Query, Report Painter, and other tools.</li><li>Support month-end and year-end close processes, budgeting, and forecasting.</li><li>Troubleshoot and resolve issues across integrated modules (SD, MM, WM).</li></ul><p><br></p><p><br></p>
We are looking for a highly skilled Integrations Architect to join our team in Johns Creek, Georgia. In this Contract-to-permanent position, you will play a key role in designing and implementing seamless integration solutions across various enterprise systems, ensuring they align with business requirements. This is an exciting opportunity to work with cutting-edge technologies and contribute to the success of a leading organization in the motor freight forwarding industry.<br><br>Responsibilities:<br>• Design and implement integration solutions using Azure Integration Services, including Logic Apps, Service Bus, and Event Grid.<br>• Develop and manage integrations with platforms such as Salesforce, Workday, ServiceNow, and other enterprise systems.<br>• Apply expertise in API design, including RESTful services and GraphQL, while ensuring adherence to authentication protocols like OAuth.<br>• Optimize integration performance, scalability, and security while maintaining compliance with organizational standards.<br>• Lead integration efforts across multiple business areas such as finance, sales, and operations, ensuring alignment with workflows and data needs.<br>• Create and maintain comprehensive technical documentation, including architecture diagrams and configuration standards.<br>• Evaluate and recommend tools, platforms, and enhancements, including AI-powered features, to meet business goals.<br>• Troubleshoot complex integration issues and drive continuous improvement in system performance and user experience.<br>• Collaborate with stakeholders to define system functionality, reporting requirements, and integration workflows.<br>• Provide technical leadership during system upgrades, migrations, and new implementations.
<p>Design and implement integration solutions connecting Salesforce, Workday, and legacy logistics systems. Lead architectural planning using Azure Integration Services, ensuring scalability and performance across enterprise applications. Collaborate with development and infrastructure teams to support event-driven architectures.</p>
<p><strong>Overview</strong></p><p> The ETL Developer is responsible for designing, developing, and maintaining data integration solutions that ensure the accurate and efficient movement of data across enterprise systems. This role requires a strong background in database development, data warehousing concepts, and hands-on experience with ETL tools. The ideal candidate is analytical, detail-oriented, and comfortable collaborating with data engineers, analysts, and business stakeholders to deliver high-quality data solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain <strong>ETL processes and data pipelines</strong> to extract, transform, and load data from multiple source systems into data warehouses or data lakes.</li><li>Work with <strong>SQL, stored procedures, and ETL tools</strong> (such as Informatica, Talend, SSIS, or DataStage) to build scalable data workflows.</li><li>Collaborate with business and technical teams to define data requirements, integration rules, and transformation logic.</li><li>Ensure data quality, consistency, and accuracy through validation, error handling, and audit processes.</li><li>Optimize ETL performance by tuning SQL queries and improving process efficiency.</li><li>Support existing data integration jobs by troubleshooting and resolving production issues.</li><li>Create and maintain detailed technical documentation of ETL processes, mappings, and data flow diagrams.</li><li>Participate in <strong>code reviews, version control</strong>, and <strong>change management</strong> processes to ensure compliance with standards.</li><li>Work closely with data architects to implement best practices for data modeling and pipeline design.</li></ul><p><br></p>
<p>Lead the design and implementation of OTC processes including order management, pricing, shipping, billing, returns, and contracts</p><p>• Configure and support Advanced Variant Configuration and CPQ tools</p><p>• Facilitate workshops to define and standardize OTC workflows and revenue recognition models</p><p>• Collaborate with cross-functional teams to implement best practices in S/4HANA SD</p><p>• Support subscription billing models including recurring and usage-based billing</p><p>• Conduct testing, documentation, and training for new processes and enhancements</p><p>• Evaluate change requests and recommend scalable solutions</p><p>• Partner with internal stakeholders and external consultants to resolve issues and drive improvements</p><p>• Ensure compliance with IT controls and audit requirements</p><p><br></p>
