3 results for Operations Support Lead in Allentown, PA

Support Project Manager/Lead

Philadelphia, PA
remote
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Support Project Manager/Lead to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will oversee project management initiatives, ensuring effective collaboration across teams and the successful delivery of project goals. This position offers a unique opportunity to utilize your expertise in Agile Scrum, project management, and content management systems while contributing to meaningful outcomes in the healthcare industry. Responsibilities: • Lead project planning efforts, ensuring objectives, timelines, and deliverables are clearly defined and met. • Facilitate Agile Scrum processes, including sprint planning, stand-ups, and retrospectives, to maintain team productivity. • Oversee the implementation and maintenance of content management systems (CMS) to support project goals. • Collaborate with cross-functional teams to identify and address challenges, ensuring seamless project execution. • Monitor project progress and adjust plans as needed to meet evolving business needs. • Provide coding-related guidance and support where applicable to ensure technical alignment with project requirements. • Prepare and deliver comprehensive project reports to stakeholders, highlighting progress, risks, and mitigation strategies. • Ensure adherence to industry standards and project management best practices throughout the project lifecycle. • Mentor team members on Agile principles and project management methodologies to foster a culture of continuous improvement. • Coordinate with external vendors or partners as necessary to achieve project milestones.
2026-03-04T00:00:00Z

Customer Service Lead

Temple, PA
onsite
Permanent
40000 - 55000 USD / Yearly
Robert Half is currently working with a client on their search for a Customer Service Lead with excellent communication skills, strong interpersonal skills and a strong sense of urgency. As the Customer Service Lead, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills. What you get to do everyday· Account/Database Management· Order Management· Resolve customer inquiries/analyze feedback· Assist in developing and improving customer policies and procedures· Strategic Planning· Monitor workload distribution and ensure adequate coverage· Collaborate with other departments on best practices· Train, Coach, and Mentor Customer Service Team
2026-02-20T00:00:00Z

Sales Support Specialist

Easton, PA
onsite
Temporary
21 - 25 USD / Hourly
Are you detail-oriented, organized, and passionate about providing outstanding operational support? Robert Half is seeking a Sales Support Specialist to join a fast-paced environment and play a crucial role in ensuring accurate and efficient processing of orders. Key Responsibilities: - Accurately enter customer orders into the company database, maintaining a high level of attention to detail and data integrity.- Review incoming orders for completeness and resolve discrepancies with internal teams or customers as needed.- Collaborate with sales, customer service, and warehouse teams to facilitate smooth order fulfillment and delivery.- Communicate order status and resolve issues to ensure an excellent customer experience.- Maintain and update order records, adhering to all data privacy and quality standards.- Support ongoing process improvements to increase efficiency and accuracy.
2026-03-10T00:00:00Z