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11 results for Customer Service Representative in Allentown, PA

Customer Service Representative

Blue Bell, PA
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a banking-focused call center team serving customers in Pennsylvania. This opportunity is a long-term contract position offering steady weekday hours and the chance to deliver responsive, high-quality service in a fast-paced environment. The ideal candidate brings prior experience in banking or financial services and is comfortable handling a high volume of customer interactions with accuracy and care. Responsibilities:• Respond to incoming customer calls and provide timely support for account-related questions and service needs.• Assist customers with service requests by gathering details, resolving routine issues, and ensuring each interaction is handled accurately.• Manage both inbound and outbound communication to follow up on open items and provide status updates when needed.• Enter and update customer information in internal systems with a strong focus on precision and completeness.• Deliver a detail-oriented service experience by listening carefully, identifying customer concerns, and offering appropriate solutions.• Maintain clear records of conversations, actions taken, and next steps to support continuity and compliance.• Work within established service guidelines, call handling expectations, and quality standards in a banking environment.
2026-08-19T00:00:00Z

Customer Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
22 - 26 USD / Hourly
We're seeking a Customer Service Representative who enjoys building relationships, solving problems, and keeping orders moving from start to finish. This long-term contract opportunity offers the chance to work closely with customers and cross-functional teams while making a direct impact on the customer experience. If you're someone who thrives on communication, enjoys staying organized, and takes pride in delivering exceptional service, this could be a great fit! <ul><li>Enter, process, and manage customer orders from receipt through completion</li><li>Coordinate with internal teams to confirm pricing, inventory availability, forecasts, and order status</li><li>Monitor open orders and make updates to meet customer requirements and delivery timelines</li><li>Maintain customer account information and prepare necessary sales documentation</li><li>Process returns, customer requests, and supporting documentation as needed</li><li>Respond to customer inquiries via phone and email, providing timely updates and issue resolution</li><li>Track inventory activity and assist with order replenishment planning</li><li>Identify process improvement opportunities and support special projects as assigned</li></ul>
2026-08-18T00:00:00Z

Customer Service Representative

Bethlehem, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a professional and customer-focused Contract Customer Service Representative to support day-to-day client and customer interactions. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and is committed to delivering excellent service. The Customer Service Representative will handle inquiries, resolve issues, process requests, and maintain accurate records while ensuring a positive customer experience. Key Responsibilities<ul><li>Respond to inbound customer calls, emails, and chat inquiries in a timely and professional manner</li><li>Resolve customer concerns related to orders, billing, accounts, products, or services</li><li>Escalate complex issues to the appropriate internal teams when needed</li><li>Document customer interactions and update account information in CRM or internal systems</li><li>Provide accurate information about company products, services, policies, and procedures</li><li>Process orders, returns, refunds, or service requests as required</li><li>Follow up with customers to ensure issue resolution and satisfaction</li><li>Maintain service levels and meet productivity, quality, and response-time expectations</li></ul>
2026-08-19T00:00:00Z

Bilingual Customer Service Representative

Nazareth, PA
onsite
Temporary / Contract
18 - 23 USD / Hourly
Robert Half is seeking a friendly, customer-focused Bilingual Customer Service Representative (English/Spanish) for a growing organization in the Lehigh Valley area. This individual will serve as the first point of contact for customers, providing exceptional service while assisting with inquiries, resolving concerns, and ensuring a positive customer experience. Responsibilities<ul><li>Respond to incoming customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, accounts, and company policies</li><li>Assist Spanish-speaking and English-speaking customers with professionalism and empathy</li><li>Research and resolve customer concerns in a timely manner</li><li>Document customer interactions and update records within company systems</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to ensure customer needs are met</li><li>Maintain a high level of customer satisfaction and service excellence</li></ul>
2026-08-05T00:00:00Z

Customer Service/Sales Coordinator

Wayne, PA
onsite
Permanent / Full Time
58000 - 65000 USD / Yearly
Growing global organization located in the Philadelphia Suburbs seeks a Customer Service Representative/Sales Coordinator who can assist with order follow-up, provide administrative support, discuss price quotes, and assist with warehouse activities. This dual-role is also responsible for handling customer inquiries, coordinating logistics, maintaining accurate customer records and coordinating with internal departments to facilitate timely and accurate delivery of products and services. The ideal Customer Service Representative/Sales Coordinator must be detail-oriented, organized, possess great problem-solving skills, and have excellent verbal and written communication skills. What you get to do everyday· Initiate customer quotes from sales team· Maintain organized sales records· Process orders according to customer requirements· Contract Management· Provide customers with detailed order follow-up· Ensure efficient, timely delivery of products/services· Resolve customer complaints· Assist with monthly goal setting· Sales analysis reporting· Inventory analysis· Assist with auditing process· Provide administrative support as needed
2026-08-13T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Call Center Specialist to support a high-volume health insurance call center serving customers. This Long-term Contract position is based in Pennsylvania, and is ideal for a licensed health insurance specialist who can deliver responsive, accurate, and courteous service. The role focuses on handling member inquiries, completing follow-up outreach, and maintaining detailed records while meeting established service standards. Responsibilities:• Manage a steady flow of inbound calls, addressing customer questions with efficiency and care• Conduct outbound outreach when needed to complete follow-ups, gather information, or support service-related initiatives• Explain health insurance products, coverage details, procedures, and company guidelines clearly and accurately• Investigate customer concerns, provide appropriate resolutions, and route more complex matters to the correct internal teams• Record call details, case updates, and customer interactions thoroughly within internal systems• Consistently achieve service goals tied to productivity, quality, call handling, and customer experience• Maintain a calm, empathetic, and solutions-oriented approach during every customer interaction
2026-08-18T00:00:00Z

Customer Success Coordinator

Nazareth, PA
onsite
Temporary / Contract
22 - 28 USD / Hourly
Are you the person everyone turns to when they need help? A growing organization is looking for a Customer Success Coordinator who is passionate about providing exceptional service and building positive relationships. This role will support customers through every stage of their experience, ensuring questions are answered, needs are met, and expectations are exceeded. Responsibilities:<ul><li>Assist customers via phone, email, and online communication</li><li>Resolve inquiries and troubleshoot issues</li><li>Process orders, updates, and account information</li><li>Maintain detailed customer records</li><li>Partner with internal teams to ensure customer satisfaction</li><li>Identify opportunities to improve processes and service delivery</li></ul>
2026-08-14T00:00:00Z

Accounts Receivable Representative

Souderton, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Robert Half has partnered with a growing services company located in the Montgomery County area on their search for an articulate, Accounts Receivable Representative who can manage the company’s receivable transactions. In this role, you will oversee the collection of outstanding payments, post remittances to customer accounts, process deposits and credit card payments, review credit memos, and update customer accounts as needed. The ideal Accounts Receivable Clerk should have a flair for numbers, excellent research abilities, thorough communication skills, and an expertise at time management. Major Responsibilities• Investigate and review account discrepancies• Generate collections correspondence to customers• Maintain and update customer accounts• Inform sales teams of customer status• Prepare monthly financial statements• Monitor cash flow• Research and analysis documentation• Assist with administrative activities• Provide short payment solutions• Resolve accounts receivable inquiries
2026-08-19T00:00:00Z

Sales and Business Development Representative

Zion Grove, PA
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
A growing service organization in Northeastern Pennsylvania is seeking a motivated Sales & Business Development Representative to drive new business growth. This role is ideal for an experienced sales professional who has a proven track record of building relationships within the construction, trades, environmental services, excavation, utility, or related industries. The successful candidate will be responsible for identifying opportunities, generating new business, and establishing long-term partnerships that contribute to the company's continued growth. Key Responsibilities<ul><li>Develop and execute a strategic business development plan to generate new revenue opportunities.</li><li>Generate leads through networking, industry events, referrals, cold outreach, and relationship-building activities.</li><li>Conduct client meetings, site visits, and project reviews.</li><li>Prepare and present proposals, pricing, and service solutions to prospective customers.</li><li>Track sales activity and maintain an organized pipeline of opportunities.</li><li>Negotiate contracts and close new business opportunities.</li><li>Serve as a trusted advisor to customers while ensuring a high level of service and responsiveness.</li><li>Collaborate with operations and leadership teams to ensure successful project execution.</li></ul>
2026-08-18T00:00:00Z

Sales Support Specialist

Bath, PA
onsite
Temporary / Contract
20 - 25 USD / Hourly
Robert Half is partnering with a growing manufacturing organization to identify a detail-oriented and customer-focused Sales Support Coordinator. This position serves as a key link between customers, sales teams, and internal operations to ensure orders are processed accurately and client needs are met efficiently. Key Responsibilities<ul><li>Support the sales team with order entry, quote preparation, and customer account maintenance.</li><li>Serve as a primary point of contact for customer inquiries regarding orders, pricing, product availability, and shipment status.</li><li>Coordinate with production, purchasing, logistics, and customer service teams to ensure timely order fulfillment.</li><li>Maintain accurate customer records, sales data, and documentation within internal systems.</li><li>Monitor open orders and proactively communicate updates, delays, or changes to customers and internal stakeholders.</li><li>Assist with preparing reports, presentations, and sales-related correspondence.</li><li>Support inventory tracking, product information updates, and administrative projects as needed.</li><li>Process customer requests and resolve issues with a high level of professionalism and responsiveness.</li><li>Collaborate across departments to improve workflow efficiency and enhance the customer experience.</li></ul>
2026-08-11T00:00:00Z

Sales Support

Trenton, NJ
onsite
Temporary to Hire
28 - 30 USD / Hourly
We are looking for a Sales Support specialist to join a organization in Trenton, New Jersey. This Contract to permanent opportunity is ideal for someone who enjoys keeping sales activity organized, moving opportunities forward, and providing reliable coordination across teams. The person in this role will help streamline daily sales operations, support customer-facing preparations, and ensure timely follow-up throughout the sales process. Responsibilities:• Coordinate daily administrative and operational activities that help the sales team stay organized and responsive.• Track active opportunities and assist with the next steps needed to move them closer to completed orders.• Maintain regular communication with sales team members to monitor pipeline progress and encourage timely follow-up.• Prepare materials and logistical details for customer meetings, site visits, and technical conversations.• Review incoming lower-priority leads, complete initial qualification steps, and route viable opportunities to Area Sales Representatives.• Manage assigned support tasks based on business priorities and direction provided by sales leadership.• Assist with documentation, internal coordination, and order-related activities to improve overall sales execution.
2026-08-18T00:00:00Z