We are looking for a bilingual Account Coordinator to join our team in Aston, Pennsylvania. In this Contract-to-permanent position, you will play a key role in fostering relationships with existing and prospective Select Employee Groups (SEGs) by promoting our credit union's products, services, and programs in both English and Spanish. Your efforts will help expand our reach and enhance member engagement while ensuring cultural and linguistic accuracy in promotional materials.<br><br>Responsibilities:<br>• Build and maintain relationships with Select Employee Groups (SEGs) by presenting credit union programs, products, and services.<br>• Identify and acquire new SEGs, securing approvals for additions and changes as needed.<br>• Conduct outreach campaigns to members using lead lists, both via phone and other communication channels.<br>• Collaborate with the Marketing team to proofread and adapt Spanish-language promotional materials for accuracy and cultural relevance.<br>• Represent the credit union professionally and positively at events and during interactions with members and employees.<br>• Promote the mobile branch delivery channel and other services to potential SEGs.<br>• Assist with administrative tasks such as ordering office supplies and maintaining billing functions.<br>• Support collections efforts for consumer accounts as required.<br>• Provide exceptional customer service in a call center environment, ensuring member satisfaction.
<p>We are seeking a detail-oriented and customer-focused <strong>Customer Account & Logistics Coordinator</strong> to join our team. This role supports both commercial operations and customer account management, with responsibilities spanning order processing, documentation, CRM updates, and customer communication.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare quotations and process orders for instruments, parts, and accessories.</li><li>Manage order acknowledgements, shipping labels, and courier coordination.</li><li>Respond to customer inquiries via phone and email.</li><li>Maintain CRM data and follow up on pending payments.</li><li>Support internal order status tracking and monthly documentation tasks.</li><li>Coordinate distributor onboarding/offboarding and maintain partner records.</li><li>Assist with shipments, returns, promotional materials, and training events.</li></ul><p><br></p><p><br></p>
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
We are looking for a detail-oriented Logistics Coordinator to join our team in Hackettstown, New Jersey. In this role, you will play a key part in managing logistics operations, ensuring smooth shipping processes, and maintaining customer accounts. This is a long-term contract position within the manufacturing industry.<br><br>Responsibilities:<br>• Prepare and process order quotations, ensuring accuracy and timely delivery.<br>• Manage the entry and tracking of customer orders, maintaining up-to-date records.<br>• Coordinate shipping activities, including domestic and international shipments.<br>• Handle return merchandise authorizations (RMAs) and resolve related issues efficiently.<br>• Collaborate with customs and regulatory teams to ensure compliance with shipping requirements.<br>• Monitor and communicate progress on logistics operations to internal and external stakeholders.<br>• Maintain customer account information and address inquiries promptly.<br>• Work closely with the Commercial Operations Department to streamline processes and improve efficiency.<br>• Troubleshoot logistical challenges and implement practical solutions.
We are looking for an experienced Marketing Manager to join our team in Philadelphia, Pennsylvania. This long-term contract position offers the opportunity to lead dynamic marketing initiatives while collaborating with diverse teams to create impactful strategies. If you have a strong background in marketing and communications and enjoy driving results, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and implement comprehensive marketing plans that drive lead generation and enhance brand visibility.<br>• Manage cross-channel marketing campaigns, including direct mail, paid media, and promotional events.<br>• Oversee budget processes, ensuring efficient allocation of resources and expense account management.<br>• Collaborate with vendors and service providers to deliver high-quality marketing solutions.<br>• Coordinate with technical teams to provide ongoing support for mobile apps and other digital platforms.<br>• Analyze campaign performance metrics to refine strategies and maximize ROI.<br>• Lead the execution of offline and online tactics to support organizational goals.<br>• Work closely with sales teams to align marketing strategies with business objectives.<br>• Organize and manage promotional events to increase audience engagement and brand awareness.<br>• Provide program management support for marketing initiatives, ensuring timely and effective delivery.
<p>We have partnered with a private management firm on their search for an Accounting Manager with proven treasury experience. This candidate will be responsible for reviewing trust statements, preparing annual budgets, monitoring daily cash flow, processing and coding vendor invoices, managing the month end close process, performing general ledger analysis, and completing account reconciliations. We are looking for an Accounting Manager with a solid financial analysis skillset, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the capacity to multitask while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Maintain general ledger accounts</p><p>· Invoice Processing</p><p>· Account Reconciliation</p><p>· Manage month-end/year-end audits</p><p>· Monitor daily cash liquidity</p><p>· Account Analysis</p><p>· Spreadsheet Maintenance</p><p>· Prepare financial statements/reports</p>
<p>Established real estate firm is looking to hire an articulate, Assistant Controller with proven property accounting expertise. This role involves maintaining internal controls, supporting strategic financial initiatives, preparing monthly account reconciliations, coordinating financial tax audits, monitor and analyze account data, overseeing the month end close process, entering general ledger activities, and staying updated on changes in accounting standards and regulations to ensure ongoing financial health and growth. The ideal Accounting Manager will have solid financial analysis skillset, excellent communication and interpersonal skills, a strong understanding of GAAP standards, and the capacity to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Supervise and lead the accounting team, including accounts payable/receivable and general ledger</p><p>· Manage month-end and year-end closings</p><p>· Coordinate and support external audits</p><p>· Assist in the preparation of budgets and financial forecasts</p><p>· Oversee tax filings ensuring compliance with local, state and federal regulations</p><p>· Prepare monthly, quarterly, and annual financial reports/statements</p><p>· Analyze financial data and provide insights to senior management</p><p>· Support system implementations, upgrades, and process automation projects</p><p>· Monitor and track internal assets and expenditures</p>
<p>Successful, real estate firm seeks a hands-on Accounting Manager to oversee the financial operations of their real estate development team. This role will be responsible for managing project budgets, preparing reconciliations, completing tenant lease provisions, reviewing project cost reports, assisting with cash flow forecasting, posting journal entries, reconciling intercompany accounts, drafting financial statements, ensuring accurate and timely processing of bank reconciliations, overseeing the month/annual close process, performing general ledger analysis, and ensuring compliance with GAAP. We are looking for an Accounting Manager with a solid financial analysis skillset, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the capacity to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Maintain general ledger accounts</p><p>· Budgeting & Forecasting</p><p>· Account Reconciliation</p><p>· Manage month-end/year-end audits</p><p>· Fixed Asset Monitoring</p><p>· Account Analysis</p><p>· Preparing cash flow reports</p><p>· Review loan requirements</p><p>· Prepare financial statements/reports</p>
<p>Established services provider is looking to hire an Accounting Manager who can build and maintain a strong financial team! This role involves maintaining internal controls, supporting strategic financial initiatives, preparing monthly account reconciliations, coordinating financial tax audits, monitor and analyze account data, overseeing the month end close process, entering general ledger activities, and staying updated on changes in accounting standards and regulations to ensure ongoing financial health and growth. The ideal Accounting Manager will have solid financial analysis skill set, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the capacity to multitask while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Supervise and lead the accounting team, including accounts payable/receivable and general ledger</p><p>· Manage month-end and year-end closings</p><p>· Coordinate and support external audits </p><p>· Oversee tax filings ensuring compliance with local, state and federal regulations</p><p>· Prepare monthly, quarterly, and annual financial reports/statements</p><p>· Analyze financial data and provide insights to senior management</p><p>· Support system implementations, upgrades, and process automation projects</p><p>· Monitor and track internal assets and expenditures</p>
<p>Our growing client is looking to hire a full-time/permanent AP/AR Manager with proven NETSUITE experience. In this role, you will oversee the accounts receivable/payable departments ensuring all transactions are completed accurately and in a timely manner. This AP/AR Manager will manage the billing process and advise on process improvements, assist in the credit management process, forward customer invoices and statements, provide financial forecasts, negotiate payment schedules, refunds, and collections. AP/AR Manager must have great analytical skills, outstanding negotiation skills, experience with process improvement, and advanced Microsoft Excel knowledge.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and oversee all AP/AR functions, including invoicing, collections, payments, credit memos, and reconciliations.</li><li>Supervise and develop a team of AP/AR specialists, ensuring accuracy and compliance with company policies and GAAP standards.</li><li>Monitor cash flow and work closely with Treasury to optimize payment and collection schedules.</li><li>Review and approve vendor invoices, employee expense reports, and payment runs.</li><li>Establish credit terms and evaluate customer creditworthiness; manage credit limits and mitigate collection risks.</li><li>Maintain accurate aging reports and drive collection efforts to reduce DSO (Days Sales Outstanding).</li><li>Collaborate with Operations and Sales teams to resolve billing or shipping discrepancies.</li><li>Ensure compliance with tax, freight, and regulatory requirements specific to the distribution industry.</li><li>Assist with month-end close activities, account reconciliations, and reporting.</li><li>Identify opportunities for process improvements and automation to increase efficiency.</li><li>Support audits and provide required documentation to internal and external stakeholders.</li></ul>
<p>One of our reputable clients has reached out for a need for a full-time Senior Director, Controller with proven purchase price accounting and project accounting experience. The Senior Director, Controller will be responsible for overseeing the company’s accounting operations, financial reporting and internal controls. This executive leadership role will play a key part in driving financial integrity, compliance, and process improvement, develop revenue generating financial models and forecast techniques, assist with budget planning, and advise management on implementing an improved planning and reporting process. The ideal candidate will have deep understanding of U.S. GAAP, strong managerial skills, and experience leading accounting functions in a dynamic business environment. </p><p> </p><p>Major Responsibilities</p><p>· Develop and maintain internal control policies and procedures</p><p>· Lead, mentor and manage accounting team</p><p>· Prepare monthly financial statements and reports</p><p>· Support budgeting, forecasting, and long-term planning processes</p><p>· Ensure timely processing of client invoices and cash collections</p><p>· Assist with integrating acquisitions into ERP system</p><p>· Balance Sheet Account Reconciliations</p><p>· Ensure compliance with federal, state and local financial regulations and tax filings</p><p>· Implement and improve accounting systems, processes and tools to enhance financial reporting</p>
<p>We are looking for a dedicated Collections Specialist to join our team in Morgantown, PA on a long-term basis. This role requires an experienced and detail-oriented individual who can effectively manage customer communications, coordinate payment strategies, and ensure accurate account reconciliation. If you are organized, meticulous, and skilled in credit and collections processes, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers via phone and email to address overdue payments and clarify payment timelines.</p><p>• Document and maintain records of customer financial statuses and collection efforts.</p><p>• Process payments and accurately reconcile customer accounts.</p><p>• Collaborate with the sales team to address credit concerns, resolve account issues, and implement payment strategies, including conducting monthly accounts receivable reviews.</p><p>• Provide regular updates to the Credit Manager regarding delinquent accounts and seek assistance for unresolved issues.</p><p>• Work professionally and effectively with team members across the organization to achieve collection goals.</p><p>• Utilize Microsoft Office applications, including Excel, Word, and Outlook, to manage and report collection activities.</p>
<p>Global, services provider seeks a detail oriented, Audit & Compliance Manager with proven expertise overseeing internal controls, corporate compliance, and financial reporting processes. This position consists of navigating compliance tools and methods using technical accounting while performing risk management. Duties for this Audit & Compliance Manager are but not limited to developing risk assessments, perform accurate testing, updating risk controls, planning and coordinating internal and external audits, and overseeing SOX projects. This candidate will also assist with developing policies and risk management strategies.</p><p><br></p><p>Primary Duties</p><p>· Research regulations and policies</p><p>· Manage compliance regulatory requests</p><p>· General ledger accountant reconciliation</p><p>· Assist with month end processing</p><p>· Communicate with internal and external auditors</p><p>· Develop trend analysis</p><p>· Maintain and update risk assessments</p><p>· Perform compliance monitoring and testing</p><p>· Account Analysis</p><p>· Prepare reports for management</p><p>· Train employees on SOX development program</p>
<p>Industry leading firm seeks a Controller with proven experience working with mergers & acquisitions. The Controller will be responsible for assisting with internal and external audits, coordinating intercompany transactions, overseeing expense reporting, managing budgets for business units, prepare financial forecasting, execute M& A duties, ensuring an accurate month end process, analyzing financial reports, developing and implementing accounting processes, and assisting with tax preparation payments. The ideal individual for this role must be a people leader, drive process improvements & ERP system enhancements, have experience with hazardous material cost tracking and compliance reporting.</p><p><br></p><p>Major Responsibilities</p><ul><li>Review and manage accounting operations</li><li>Oversee the month end close process</li><li>Develop financial strategies</li><li>Prepare financial statements and reports</li><li>Account Reconciliations </li><li>Consolidate financial data</li><li>Internal Control Monitoring</li><li>Assist with internal/external audit preparation</li><li>Coach, Train, Mentor financial staff</li></ul>
<p>Robert Half has partnered with a service provider on their search for a Senior Director of Accounting and Treasury with significant change management expertise, strong technical accounting knowledge, and proven ERP systems experience. The Senior Director of Accounting and Treasury will oversee financial forecasting while leading accounting operations, manage cash flow reporting, provide insights and recommendations to support strategic business decisions, assist with month end close activities, coordinate internal and external audits, manage relationships with financial institutions, and monitor and manage the company’s investment portfolio and interest rate risk exposure. This Senior Director of Accounting and Treasury role will ensure the company maintains optimal liquidity, minimizes financial risk, and supports business objectives through effective capital and debt management.</p><p> </p><p>Primary Duties</p><p>· Develop and implement strategies for cash flow forecasting, liquidity management, and short-term borrowing/investing</p><p>· Manage daily cash operations, including bank account management, wire transfers, and cash positioning.</p><p>· Oversee relationships with financial institutions, negotiating terms, fees, and services to optimize banking performance.</p><p>· Evaluate and execute debt financing and capital structure strategies, including loan agreements and covenant compliance.</p><p>· Monitor financial markets and assess economic trends to inform treasury decisions and risk mitigation.</p><p>· Ensure compliance with internal controls, policies, and regulatory requirements related to treasury operations.</p><p>· Lead treasury-related financial reporting and analysis for executive leadership and the board.</p><p>· Collaborate with accounting, tax, legal, FP& A, and other departments to support strategic initiatives and ensure accurate financial reporting.</p>
We are looking for a driven and detail-oriented Business Analyst I to join our team in Allentown, Pennsylvania. In this long-term contract position, you will play a pivotal role in bridging the gap between business stakeholders and technical teams while contributing to various IT and AI initiatives. This opportunity is ideal for individuals passionate about technology, agile methodologies, and project management.<br><br>Responsibilities:<br>• Participate in meetings with data scientists, product owners, and stakeholders to ensure alignment on AI and IT projects.<br>• Maintain Azure DevOps boards, ensuring project tickets accurately reflect progress and updates.<br>• Organize and facilitate meetings, including scheduling, preparing agendas, and capturing detailed notes with action items, risks, and blockers.<br>• Develop presentations and documentation tailored for both technical and non-technical audiences.<br>• Translate business needs into actionable requirements and clear documentation.<br>• Collaborate with cross-functional teams to gather and prioritize requirements, support sprint planning, and retrospectives.<br>• Assist in daily stand-ups, sprint planning sessions, and other Agile ceremonies.<br>• Track project timelines and deliverables, proactively identifying and addressing potential risks.<br>• Contribute to team and organizational process improvements to enhance efficiency and outcomes.
We are looking for an experienced Business Analyst to join our team in Danboro, Pennsylvania. In this role, you will collaborate with stakeholders to analyze business needs, optimize processes, and deliver solutions that enhance operational efficiency. The ideal candidate will have a strong background in business analysis and familiarity with JD Edwards EnterpriseOne, particularly in manufacturing and distribution environments.<br><br>Responsibilities:<br>• Partner with business stakeholders to identify, document, and prioritize requirements for new features and enhancements, ensuring clear communication with development teams.<br>• Map out current and future business processes to provide visual clarity for stakeholders and developers.<br>• Gain a deep understanding of operational workflows, including manufacturing, inventory management, supply chain, and quality control.<br>• Utilize system capabilities to streamline decision-making, improve efficiency, and measure performance through KPIs and regular reviews.<br>• Collaborate with the development team to align JD Edwards solutions with business objectives and operational needs.<br>• Offer training and ongoing support to end-users, driving adoption of JD Edwards tools and communicating system updates.<br>• Manage JD Edwards projects from start to finish, ensuring adherence to budgets, deadlines, and quality standards while providing regular updates to stakeholders.<br>• Identify and implement process improvements to enhance system performance and operational efficiency.<br>• Maintain detailed documentation of processes, user guides, and system configurations.<br>• Stay informed on JD Edwards updates and network with industry professionals to adopt best practices and new features.
We are looking for an experienced Business Analyst to join our team in Fort Washington, Pennsylvania. This role involves serving as a critical link between business stakeholders and IT teams to ensure seamless communication and effective solutions. As part of a long-term contract, you will analyze business processes, gather requirements, and contribute to the design and implementation of systems that enhance organizational efficiency.<br><br>Responsibilities:<br>• Act as a liaison between business units and IT teams, ensuring clear communication and alignment on project goals.<br>• Facilitate requirements gathering sessions to identify system needs and propose effective solutions.<br>• Create detailed project documentation, including business requirements, functional designs, and user stories.<br>• Collaborate with developers and QA teams to support the design, development, and testing of system enhancements.<br>• Analyze current business processes and recommend improvements or new system functionalities.<br>• Assist in sprint planning within an agile framework, including the creation of acceptance criteria and testing support.<br>• Coordinate project tasks and ensure timely completion to meet deadlines.<br>• Conduct user experience analysis to identify areas for system optimization and improved functionality.<br>• Provide ongoing support for software implementation and enhancement initiatives.<br>• Manage small project teams and contribute to the overall project success.
<p>Business Functional Analyst</p><p><br></p><p>A company of ours is looking for a Business Functional Analyst to support compliance initiatives and system functions. This role focuses on analyzing outputs related to HR vendor contracts and Workday interfaces, identifying PII, and ensuring alignment with data retention policies. The position also involves cross-team collaboration, incident management, change control, and supporting IT processes to maintain secure and compliant systems. Candidates must be willing to work East Coast hours.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Analyze system outputs for PII and assess compliance with data retention policies.</li><li>Track findings, prepare documentation, and facilitate vendor/HR meetings.</li><li>Partner with IT to revise, test, and deploy updated interfaces.</li><li>Support incident management, troubleshooting, and change control activities.</li><li>Document remediation efforts, monitor processing, and assist with disaster recovery testing.</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team in Malvern, Pennsylvania, on a Contract to permanent basis. This role requires a detail-oriented individual with a strong background in data governance, financial services, and the ability to transform complex business challenges into actionable solutions. The ideal candidate will thrive in a dynamic environment and work collaboratively to support organizational goals.<br><br>Responsibilities:<br>• Develop and document detailed business requirements, use cases, and process workflows to support project objectives.<br>• Conduct gap analyses to identify areas for improvement and align business outcomes with strategic goals.<br>• Implement data quality frameworks and governance practices to ensure the accuracy and reliability of organizational data.<br>• Collaborate with cross-functional teams to translate complex business needs into actionable strategies and solutions.<br>• Facilitate communication between stakeholders to ensure clarity and alignment throughout project lifecycles.<br>• Utilize tools such as Azure and Snowflake to analyze data and deliver insights that drive decision-making.<br>• Act as a critical thinker to identify challenges and propose innovative solutions within financial services contexts.<br>• Perform process mapping to streamline operations and enhance efficiency across departments.<br>• Provide expertise in Agile Scrum methodologies to ensure projects are delivered on time and within scope.<br>• Work onsite four days per week to ensure effective collaboration and project execution.
We are looking for an ERP/CRM Consultant to join our team in Reading, Pennsylvania, on a long-term contract basis. This role involves working closely with stakeholders and business units to optimize and enhance enterprise systems. The ideal candidate will bring expertise in Oracle applications and a collaborative approach to problem-solving.<br><br>Responsibilities:<br>• Configure and maintain Oracle Cloud and HCM modules to meet business requirements.<br>• Collaborate with stakeholders to gather and analyze system requirements.<br>• Create and manage Jira tickets to track progress and ensure timely resolution of issues.<br>• Assist in the analysis and improvement of reporting systems to support business operations.<br>• Provide guidance and support for Oracle Helpdesk modules, if applicable.<br>• Work with remote and on-site team members to ensure seamless project execution.<br>• Develop documentation and training materials for system configurations and updates.<br>• Identify opportunities to enhance system functionality and drive process improvements.<br>• Ensure compliance with best practices in ERP/CRM system implementation and maintenance.
We are looking for a skilled Business Intelligence (BI) Engineer to join our team in Jenkintown, Pennsylvania. As a key contributor, you will design, develop, and implement advanced data solutions to support business analytics and decision-making processes. This role requires a strong technical background and a collaborative mindset to drive innovation and optimize data platforms.<br><br>Responsibilities:<br>• Design and implement dimensional and semantic data models to enhance business analytics and reporting capabilities.<br>• Develop and optimize data pipelines using modern orchestration tools like Apache Airflow or Azure Data Factory.<br>• Create and manage interactive dashboards and visualizations using Power BI, ensuring accuracy and usability.<br>• Leverage Microsoft Fabric architecture to integrate centralized semantic models and external data platforms.<br>• Administer cloud-based data warehouses like Azure Synapse or Snowflake, ensuring performance and scalability.<br>• Collaborate with cross-functional teams to address data governance, quality frameworks, and compliance standards.<br>• Utilize Python and data science libraries to process, analyze, and develop machine learning workflows.<br>• Implement DataOps methodologies, including CI/CD practices and version control for data solutions.<br>• Conduct advanced statistical analysis and predictive modeling to inform business strategies.<br>• Partner with stakeholders to translate technical concepts into actionable insights for diverse audiences.
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
We are looking for a detail-oriented Business Analyst I to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will act as a bridge between business units and IT, ensuring that technical solutions align with business needs. This position requires a strong understanding of business processes and IT systems, as well as the ability to translate business requirements into actionable technical specifications.<br><br>Responsibilities:<br>• Serve as the primary liaison between business units and IT teams to ensure effective communication and alignment of goals.<br>• Analyze business operations to identify strengths, weaknesses, and opportunities for process automation.<br>• Assist in the redesign and documentation of business processes to support the implementation of new technologies.<br>• Translate high-level business requirements into detailed functional specifications for IT development.<br>• Manage and document changes to business requirements and functional specifications throughout the project lifecycle.<br>• Educate IT teams on business strategies and objectives to ensure technology solutions support organizational goals.<br>• Facilitate negotiations and agreements between business stakeholders and IT teams from initial requirements gathering to final implementation.<br>• Stay updated on technological trends to propose innovative solutions that enhance business competitiveness.<br>• Provide recommendations on build-versus-buy decisions for technology solutions.<br>• Collaborate with cross-functional teams to ensure successful project delivery and system integration.
We are looking for a skilled and motivated Business Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will collaborate with stakeholders to address business challenges and leverage data-driven insights to inform decision-making. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a passion for driving operational efficiency and growth.<br><br>Responsibilities:<br>• Partner with stakeholders to identify business challenges and explore data-driven solutions to address regulatory inquiries and operational questions.<br>• Translate complex business problems into actionable analysis and assist stakeholders in interpreting results to implement strategic steps.<br>• Work closely with Data Architects to design and deploy business intelligence tools that enhance reporting and analytics capabilities.<br>• Lead the creation, development, and maintenance of advanced dashboards, reports, queries, and AI-driven applications.<br>• Evaluate business requirements and share insights with users, offering training to ensure effective adoption of BI tools and reports.<br>• Proactively initiate projects aimed at identifying opportunities for growth, risk reduction, and improving operational efficiency.<br>• Communicate findings and strategies to senior management and enterprise staff to foster a culture of data-driven decision-making.<br>• Stay updated on industry trends and tools to continuously improve analytical methods and business intelligence practices.
