<p>The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams in Cleveland, OH. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. •</p><p><br></p><p>• Provide daily back-office support services including reprographics, copy, and mail services in both physical and digital environments.</p><p>• Utilize appropriate logs to track all office services work and ensure proper documentation.</p><p>• Perform reprographics, mail handling, and document intake functions according to established procedures.</p><p>• Follow established workflows to process jobs in the proper order and meet service standards.</p><p>• Communicate with supervisors or clients regarding job status, deadlines, or potential issues.</p><p>• Meet contracted deadlines for accepting, completing, and delivering all work assignments.</p><p>• Troubleshoot basic equipment issues related to office services and reprographics machines.</p><p>• Perform quality assurance checks on completed work to ensure accuracy and quality standards.</p><p>• Load and maintain office equipment including paper, toner, and other supplies.</p><p>• Answer phone calls and emails and place service calls for equipment when necessary.</p><p>• Interact with clients in person, over the phone, or electronically to support service requests.</p><p>• Prioritize workflow to manage multiple service requests efficiently.</p><p>• Use equipment and supplies in a cost-efficient manner.</p><p>• Follow all company and client site policies and procedures.</p><p>• Lift and move materials up to 50 lbs. when required.</p>
<p>Robert Half is seeking a hands‑on Yardi Application Support Analyst to serve as the primary owner of Yardi support and day‑to‑day issue resolution. This Yardi Administrator role is heavily focused on ticket work, user support, and small enhancement projects, supporting a legacy Yardi v7 environment with a gradual transition to Yardi Elevate. This Tardi Administrator position exists to centralize Yardi ownership and relieve an overextended internal resource. This Radi Administrator role is an onsite position out of Oakland, Ca</p><p><br></p><p>What You’ll Do</p><ul><li>Serve as the primary support contact for Yardi, handling a high volume of tickets related to:</li><li>User errors and how‑to questions - Data and workflow issues -Process and configuration questions</li><li>Troubleshoot issues by:</li><li>Walking users through problems step‑by‑step</li><li>Explaining system behavior and proper usage</li><li>Applying backend fixes where appropriate</li><li>Support Yardi v7 (legacy) with ongoing migration to Yardi Elevate</li><li>Perform small enhancement projects, cleanups, and configuration updates</li><li>Provide functional support across Yardi modules, including:</li><li>Procure‑to‑Pay - Basic Financials- Residential / Public Housing</li><li>Inspections and Maintenance applications and integrations</li><li>Document common issues, fixes, and processes to reduce repeat tickets</li><li>Act as a liaison between business users and technical teams as needed</li></ul><p><br></p>