<p>The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams in Cleveland, OH. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. •</p><p><br></p><p>• Provide daily back-office support services including reprographics, copy, and mail services in both physical and digital environments.</p><p>• Utilize appropriate logs to track all office services work and ensure proper documentation.</p><p>• Perform reprographics, mail handling, and document intake functions according to established procedures.</p><p>• Follow established workflows to process jobs in the proper order and meet service standards.</p><p>• Communicate with supervisors or clients regarding job status, deadlines, or potential issues.</p><p>• Meet contracted deadlines for accepting, completing, and delivering all work assignments.</p><p>• Troubleshoot basic equipment issues related to office services and reprographics machines.</p><p>• Perform quality assurance checks on completed work to ensure accuracy and quality standards.</p><p>• Load and maintain office equipment including paper, toner, and other supplies.</p><p>• Answer phone calls and emails and place service calls for equipment when necessary.</p><p>• Interact with clients in person, over the phone, or electronically to support service requests.</p><p>• Prioritize workflow to manage multiple service requests efficiently.</p><p>• Use equipment and supplies in a cost-efficient manner.</p><p>• Follow all company and client site policies and procedures.</p><p>• Lift and move materials up to 50 lbs. when required.</p>
<p><strong><em>Robert Half is partnering with our client, a global, customer-focused technology organization known for delivering innovative digital products and experiences at scale, in search of a highly strategic and creative Design Research Strategist to drive innovation research initiatives for a remote 6-month contract.</em></strong></p><p><br></p><p><strong>Location:</strong> REMOTE</p><p><strong>Hours:</strong> 40 hours/week</p><p><strong>Duration:</strong> 6-month contract</p><p><strong>Pay Rate: </strong>$65–75/hour</p><p><br></p><p><strong>Position Overview:</strong></p><p>This role will focus on qualitative, generative research that explores emerging technologies, cultural trends, and evolving human needs to inform future product and service experiences. The ideal candidate brings a strong background in qualitative design research, excels in storytelling and visual communication, and is comfortable working in ambiguity to uncover insights that shape long-term innovation strategy. This individual will partner closely with design, product, and research teams to translate forward-looking insights into actionable opportunities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead end-to-end qualitative, generative research initiatives, including in-person and in-context studies, to uncover deep human insights and emerging behavioral trends</li><li>Synthesize research findings into clear, actionable insights, strategic frameworks, and opportunity areas that inform long-term innovation</li><li>Develop compelling, visually driven storytelling artifacts and presentations that effectively communicate insights and inspire stakeholders</li><li>Translate research into strategic outputs such as design principles, future scenarios, and innovation concepts that guide product and experience development</li><li>Facilitate workshops, working sessions, and presentations to activate research and drive alignment across cross-functional teams</li><li>Partner closely with product, design, and business stakeholders to connect future-focused insights to near-term product opportunities</li><li>Collaborate with research teams to build on existing knowledge, identify gaps, and inform forward-looking research roadmaps</li><li>Deliver high-quality, polished work with strong attention to detail, ensuring accuracy, clarity, and consistency in all outputs</li><li>Communicate proactively and effectively across stakeholders, building trust through collaboration and insight-driven recommendations</li><li>Produce impactful deliverables that influence decision-making and shape strategic direction across the organization</li></ul>
<p>Robert Half is seeking a <strong>UX Researcher</strong> to support one of our clients in Washington, DC. This role is ideal for someone who is passionate about understanding user behavior and translating insights into meaningful product and design improvements.</p><p>The UX Researcher will play a critical role in helping product and design teams better understand their users by conducting research, analyzing data, and providing actionable insights. You will collaborate closely with UX designers, product managers, and developers to ensure that digital products are intuitive, user-friendly, and aligned with user needs.</p><p>This opportunity is perfect for someone who thrives in a collaborative environment and enjoys using research to influence design decisions and improve the overall user experience.</p><p><strong>Key Responsibilities</strong></p><p>• Plan and conduct qualitative and quantitative user research to better understand user behaviors, needs, and motivations.</p><p> • Design and execute research studies including usability testing, user interviews, surveys, and field studies.</p><p> • Analyze research findings and translate insights into actionable recommendations for product and design teams.</p><p> • Collaborate with UX designers, product managers, and developers to inform product strategy and design decisions.</p><p> • Develop research plans, discussion guides, and test scripts to support user testing and product validation.</p><p> • Present research findings and insights to stakeholders in clear and compelling ways.</p><p> • Identify usability issues and recommend improvements to enhance user experience and product usability.</p><p> • Advocate for user-centered design principles across teams and projects.</p><p> • Support continuous improvement by tracking user feedback and measuring product usability.</p><p><br></p>
We are looking for a skilled Web Content Specialist to join our team in Mettawa, Illinois. In this long-term contract role, you will play a key part in maintaining and enhancing the digital presence of multiple brand websites. This position combines technical expertise with a keen eye for quality assurance and a curiosity for leveraging emerging technologies.<br><br>Responsibilities:<br>• Publish and update web content across multiple brand websites using enterprise-level platforms such as Adobe or Optimizely.<br>• Build and configure landing pages, product detail pages, campaign assets, and navigational elements in alignment with established brand and UX standards.<br>• Conduct thorough quality assurance checks to ensure content accuracy, compliance, and adherence to organizational standards.<br>• Manage digital assets, including image optimization, metadata tagging, and file organization within the designated systems.<br>• Collaborate with cross-functional teams to fulfill content requests and support marketing and e-commerce initiatives.<br>• Monitor and analyze site performance and user engagement to identify opportunities for improvement.<br>• Utilize AI tools and automation technologies to streamline routine tasks and enhance content quality.<br>• Stay updated on compliance requirements and ensure all web content aligns with organizational policies.<br>• Participate in ongoing training led by the Web Team Lead to continuously refine technical skills.<br>• Troubleshoot and resolve technical issues related to web content publishing and site functionality.