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56 results for User Experience Ux Researcher jobs

User Experience (UX) Designer

Camas, WA
remote
Temporary / Contract
60 - 70 USD / Hourly
A growing financial firm is looking for a talented User Experience (UX) Designer to join their team on a long-term contract basis. In this role, you will focus on creating and optimizing landing pages that drive user engagement and improve conversion rates across multiple global markets. This position offers the opportunity to collaborate with a dynamic team, leveraging your design expertise to deliver user-centric solutions that resonate with diverse audiences. This is a remote role, 20 to 30 hours per week. Title Title: UX DesignerContract Type: Contract Duration: 6 months with potential to extendOpportunity for hire: Potentially Location: 100% remote Schedule: M-F, core hours 9am-3pm PST, will work 20-30 hours per week depending on work volumePay Range: $60-70 per hourSoftware Required: Figma, Auto Layout, FramerOnboarding requirements: Figma assessment Responsibilities:• Design and enhance landing pages via Figma to maximize user engagement and conversion rates.• Respond to tickets in Jira and collaborate with Project Managers on requested changes for landing pages.• Collaborate with global teams to ensure designs are tailored to specific cultural and regional preferences.• Update and iterate on existing landing pages using performance metrics and testing insights.• Utilize Figma to maintain and expand a cohesive design system for landing page templates.• Ensure multilingual accessibility by adapting content for various languages, such as Japanese and Arabic.• Regularly review landing page performance data to identify opportunities for improvement.• Incorporate direct response marketing strategies into design work to drive measurable results.• Propose and implement innovative ideas to improve user experience and functionality.• Participate in weekly team meetings to align on project goals and updates.
2026-04-16T00:00:00Z

User Experience Designer

Seattle, WA
onsite
Temporary / Contract
50 - 52 USD / Hourly
Robert Half is partnering with our client in this search for a UX Designer to join a Fortune 500 technology organization supporting innovative internal products. This role requires strong expertise in information architecture, interaction design, and visual mockups, along with the ability to clearly communicate complex ideas. The UX Designer will help shape the experience for a flagship internal desktop application that leverages data, AI, and proactive insights to improve employee productivity. This is an early-stage product, offering the opportunity to influence direction, collaborate cross-functionally, and deliver high-quality design solutions in a fast-paced, agile environment. Location: Seattle, WA (5 days onsite)Duration: 8-month contractPay Rate: $50–52/hourHours: 40 hours/week Key Responsibilities:<ul><li>Rapidly create process flows, wireframes, and high-fidelity mockups to effectively communicate interaction and design concepts</li><li>Partner with product, engineering, and research teams to define business and feature requirements using user data, usability findings, and market insights</li><li>Design intuitive, scalable user experiences for a complex desktop application leveraging large datasets and AI functionality</li><li>Conduct and support user research, usability testing, and data analysis to inform design decisions and optimize user experience</li><li>Present design solutions to cross-functional stakeholders, including product teams and senior leadership, incorporating feedback into iterative improvements</li><li>Contribute to and help evolve UX best practices, design systems, and standards across the organization</li><li>Balance multiple projects in an agile environment while maintaining a high bar for quality and attention to detail</li></ul>
2026-04-21T00:00:00Z

User Experience Designer

Bellevue, WA
onsite
Temporary / Contract
55 - 60 USD / Hourly
Robert Half is partnering with our client in this search, a Fortune 500 company in the e-commerce, technology and logistics space, to hire a talented UX Designer for an 11-month contract opportunity in Bellevue, WA. The UX Designer will design intuitive, data-driven interfaces for complex, real-time operational systems. This role focuses on translating ambiguous requirements into user-friendly solutions through research and prototyping, while operating with strong ownership, speed, and a results-driven mindset in a fast-paced environment. Location: Bellevue, WA (onsite)Duration: 11-month contractPay Rate: $55–60/hour (W2)Hours: 40 hours/week Key Responsibilities:<ul><li>Design end-to-end user experiences for complex, data-rich applications, including dashboards, control panels, and real-time monitoring interfaces</li><li>Develop wireframes, user flows, and high-fidelity prototypes to clearly communicate design concepts and interaction behaviors</li><li>Conduct user research, interviews, and usability testing to gather insights and inform design decisions</li><li>Translate user feedback and data into actionable design improvements, ensuring solutions are both intuitive and effective</li><li>Partner cross-functionally with product managers, engineers, and stakeholders to align on requirements and deliver high-quality experiences</li><li>Contribute to and help evolve design systems, component libraries, and UX standards for consistency and scalability</li><li>Present design concepts and rationale to stakeholders and leadership, incorporating feedback into iterative improvements</li><li>Collaborate closely with engineering teams to ensure design quality and accuracy throughout implementation</li><li>Monitor product performance using data and metrics, continuously optimizing the user experience</li></ul>
2026-05-01T00:00:00Z

UX/UI Designer

Saint Louis, MO
onsite
Temporary / Contract
40 - 50 USD / Hourly
Are you a design innovator with a passion for creating intuitive and visually stunning user experiences?Robert Half is seeking talented UX/UI Designers to fill contract roles with companies looking to elevate their digital products and deliver exceptional user journeys. If you excel at blending creativity with functionality—and have 3+ years of experience—this is your chance to work on exciting projects and showcase your design expertise. Key Responsibilities:<ul><li>Design and refine user interfaces for web and mobile applications that are visually appealing and easy to navigate.</li><li>Conduct user research, create personas, and develop wireframes, prototypes, and high-fidelity mockups.</li><li>Collaborate with developers, product managers, and stakeholders to ensure seamless design implementation.</li><li>Apply UX principles to improve usability and enhance overall user satisfaction.</li><li>Stay current with design trends, tools, and best practices to keep products fresh and competitive.</li><li>Conduct usability testing and iterate designs based on feedback and analytics.</li></ul>
2026-04-21T00:00:00Z

UX Researcher

Irvine, CA
remote
Temporary / Contract
65 - 70 USD / Hourly
We are looking for an experienced UX research specialist to support product discovery and experience improvement for AI-driven solutions and internal digital tools. This Long-term Contract position offers the opportunity to work remotely while partnering with cross-functional teams to uncover user needs, evaluate product concepts, and guide better design decisions. The role combines hands-on research execution with insight storytelling to help shape customer-facing and employee experiences across multiple business areas. Responsibilities: • Plan and carry out user research initiatives using a mix of qualitative and quantitative approaches to inform product and experience decisions. • Partner with product managers, designers, engineers, and business stakeholders to identify research goals and translate open questions into actionable studies. • Support and independently drive research for AI-enabled experiences, customer support workflows, marketing-related journeys, and internal employee tools. • Synthesize findings from interviews, surveys, behavioral data, and usability evaluations into clear themes, insights, and practical recommendations. • Work closely with analytics and data teams to connect user feedback with measurable trends and broader business context. • Present research outcomes to cross-functional audiences in a concise and persuasive manner that builds alignment and confidence. • Contribute to product strategy by highlighting user pain points, unmet needs, and opportunities for improved end-to-end experiences. • Promote user-centered practices and research best standards across teams to strengthen the overall design and product development culture.
2026-04-23T00:00:00Z

UX Designer

Alexandria, VA
onsite
Temporary / Contract
50 - 55 USD / Hourly
Robert Half is seeking a creative and user‑focused UX Designer for a Washington, DC client. This contract role is ideal for someone who can quickly step into an active project environment, translate user needs into intuitive experiences, and collaborate with cross‑functional teams to improve digital products. Key Responsibilities Conduct user research, interviews, and usability testing to understand user needs and behaviors Create wireframes, user flows, prototypes, and interaction designs for web and mobile experiences Collaborate with product managers, developers, and stakeholders to define requirements and refine concepts Translate complex ideas into clean, user‑friendly interfaces Analyze user feedback and data to iterate on designs and improve usability Maintain design consistency through style guides, pattern libraries, and UX standards Present design concepts and rationale to internal teams and stakeholders Key Responsibilities<ul><li>Conduct user research, interviews, and usability testing to understand user needs and behaviors</li><li>Create wireframes, user flows, prototypes, and interaction designs for web and mobile experiences</li><li>Collaborate with product managers, developers, and stakeholders to define requirements and refine concepts</li><li>Translate complex ideas into clean, user‑friendly interfaces</li><li>Analyze user feedback and data to iterate on designs and improve usability</li><li>Maintain design consistency through style guides, pattern libraries, and UX standards</li><li>Present design concepts and rationale to internal teams and stakeholders</li><li> </li></ul>
2026-04-27T00:00:00Z

Customer Experience Specialist

Shawnee Mission, KS
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a highly motivated Customer Experience Specialist for a client in Overland Park, Kansas. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer support by addressing inquiries, resolving concerns, and fostering positive relationships. This position is perfect for someone who thrives in a collaborative environment and is dedicated to delivering excellent service. Responsibilities:• Build strong relationships with customers, internal teams, and external stakeholders to enhance program satisfaction and usage.• Handle customer inquiries and concerns with professionalism, ensuring timely and accurate resolutions.• Escalate unresolved issues to the appropriate teams or leadership when necessary.• De-escalate challenging interactions while maintaining a high standard of customer service.• Document customer interactions, feedback, and complaints accurately in the system.• Meet or exceed established performance metrics, including service level agreements (SLAs) and departmental standards.• Participate actively in training sessions and provide constructive feedback to improve processes and documentation.• Collaborate with leadership and team members to enhance program satisfaction and implement actionable insights from client reviews.• Adapt positively to organizational changes and provide support for new program implementations.• Complete daily administrative tasks such as billing preparation, account updates, and onboarding processes efficiently.
2026-04-30T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization in San Diego, California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting community members, handling high-volume inbound inquiries, and connecting people with meaningful services and resources. In this role, you will serve as a key point of contact, delivering thoughtful assistance while maintaining accurate records and working closely with internal teams to ensure each interaction is handled with care and consistency. Responsibilities: • Manage incoming calls and respond to questions with clear, helpful guidance tailored to each individual’s needs. • Record client interactions thoroughly and accurately within web-based platforms and customer management systems. • Direct callers to appropriate programs, benefits, or community resources based on the nature of their inquiries. • Partner with internal departments to coordinate next steps and support timely resolution of service needs. • Maintain current knowledge of organizational offerings, referral options, and support resources to provide informed assistance. • Deliver a consistently attentive and empathetic experience across phone and digital communication channels. • Use call center and CRM tools effectively to track activity, update records, and support daily service operations.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract-to-permanent opportunity is ideal for someone who brings strong call center experience, clear communication skills, and a genuine commitment to helping individuals access important services and support. In this role, you will serve as a key point of contact for incoming inquiries while delivering accurate guidance, thoughtful assistance, and a high-quality customer experience across every interaction. Responsibilities: • Handle incoming calls and messages from community members, providing helpful information, service guidance, and appropriate referrals based on individual needs. • Record client conversations and case details thoroughly in web-based platforms to ensure timely, accurate documentation. • Stay informed on programs, eligibility guidelines, and available resources so you can deliver reliable and current information. • Partner with colleagues and internal departments to coordinate responses and resolve client concerns efficiently. • Provide courteous, empathetic support during every interaction while maintaining high standards for service quality. • Use customer service tools, CRM systems, and communication platforms to manage inquiries, track activity, and support follow-up tasks. • Assist with benefit, billing, or service-related questions by researching issues and directing clients to the proper solutions when needed.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization serving the community. This contract opportunity with permanent potential is ideal for someone who thrives in a high-volume service environment and is motivated by helping individuals access meaningful support and resources. In this role, you will serve as a key point of contact for incoming inquiries, provide accurate guidance, and help ensure each interaction is handled with professionalism, empathy, and efficiency. Responsibilities: • Handle incoming calls and inquiries, offering clear information, guidance, and appropriate service referrals based on each individual’s needs. • Record client conversations and case details accurately in web-based platforms to maintain complete and timely documentation. • Stay informed on community programs, organizational services, and support resources to provide reliable assistance. • Work closely with internal departments and team members to coordinate responses and resolve client concerns effectively. • Deliver thoughtful, respectful, and solutions-focused service across every phone and digital interaction. • Use call center and customer management tools to track activity, manage communications, and support daily workflow requirements. • Assist with questions related to services, benefits, or billing matters while ensuring information is communicated clearly and professionally.
2026-05-04T00:00:00Z

Customer Experience Specialist

Fort Worth, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to deliver exceptional support for a luxury travel network in Fort Worth, Texas. This contract-to-permanent opportunity is ideal for someone who thrives in a detail-oriented, service-focused environment and can manage detailed requests for members, partners, consumers, and internal teams. You will play a key role in supporting premium travel-related programs and events while maintaining accuracy, professionalism, and a consistently high standard of care. Comprehensive training is provided, and success in the role depends on strong organization, note-taking, and the ability to absorb and apply complex information quickly. Responsibilities: • Respond to inbound calls, emails, and support tickets from members, partners, consumers, and internal stakeholders with a high level of care. • Assist with event-related service needs such as registration updates, pricing questions, invoice support, attendee changes, badge revisions, and profile maintenance. • Support inquiries connected to luxury hotels, cruise experiences, and promotional travel programs while ensuring each case is handled accurately. • Navigate ticketing and service platforms with careful attention to multi-step workflows so that no required actions are overlooked. • Maintain complete and well-organized documentation for customer interactions, case details, and follow-up actions. • Use training materials, recorded sessions, and reference guides to resolve issues efficiently and apply processes correctly. • Deliver a premium customer experience that reflects the expectations of high-end travel advisors and preferred partners.
2026-05-01T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support community members by delivering responsive, service-focused assistance in a mission-driven non-profit environment. This contract opportunity is based in San Diego, California, and is ideal for someone who thrives in a fast-paced call center setting while helping individuals connect with essential programs and resources. The person in this role will handle incoming inquiries, maintain accurate records, and work closely with internal partners to ensure each interaction is handled with care and consistency. Responsibilities: • Manage a high volume of incoming calls and respond to questions with clear, helpful, and empathetic service. • Guide individuals to appropriate programs, community resources, or next steps based on their specific needs. • Enter complete and timely notes into web-based platforms and customer record systems after each interaction. • Stay informed on available services, eligibility details, and organizational updates to provide accurate information. • Coordinate with internal departments to resolve concerns and support positive outcomes for clients. • Maintain a thoughtful and respectful communication style across phone, chat, and written correspondence. • Use call center and CRM tools to track interactions, follow up on outstanding issues, and support service quality. • Support billing- or benefits-related inquiries when applicable and direct complex matters to the appropriate teams.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract-to-permanent opportunity is ideal for someone who is energized by helping others, navigating client needs with empathy, and delivering thoughtful support through a high-volume contact center environment. In this role, you will connect individuals to essential resources, provide clear guidance, and contribute to a service experience centered on dignity, responsiveness, and community impact. Responsibilities: • Handle incoming calls and messages from clients, offering accurate information, next-step guidance, and appropriate resource referrals based on individual needs. • Record customer interactions in web-based platforms with a high level of accuracy, completeness, and timeliness. • Stay informed on available programs, services, and community resources so information shared with clients remains current and reliable. • Partner with internal departments and support teams to coordinate resolutions and ensure client concerns are addressed effectively. • Deliver compassionate, attentive service across every interaction while maintaining quality standards and responsiveness expectations. • Use call center and customer management tools to track inquiries, update case details, and support consistent follow-through. • Assist with customer questions related to service access, benefits, or billing matters while ensuring a positive client experience.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit organization serving the community. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, handling high-volume client interactions, and connecting individuals with meaningful support services. In this role, you will serve as a key point of contact in the call center, delivering attentive service while maintaining accurate records and coordinating with internal teams to support positive outcomes. Responsibilities: • Manage incoming calls and client inquiries with professionalism, empathy, and a solutions-focused approach. • Provide clear guidance, relevant information, and appropriate service referrals based on each individual’s needs. • Record client interactions thoroughly in web-based platforms and maintain accurate case documentation. • Stay informed about available programs, community resources, and service updates to ensure reliable support. • Work closely with internal departments to resolve concerns and help clients access the right assistance. • Deliver consistent, high-quality communication across phone and digital channels while meeting service expectations. • Use call center and CRM tools to track interactions, follow up on requests, and support efficient operations.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a mission-focused non-profit organization serving the community. This contract opportunity with potential for a permanent role is ideal for someone who brings empathy, professionalism, and strong communication skills to every client interaction. In this role, you will support individuals reaching out for guidance, connect them with appropriate resources, and help create a positive service experience through accurate documentation and effective coordination. Responsibilities: • Handle incoming calls and inquiries with professionalism, providing clear guidance, support, and appropriate resource information. • Record customer interactions promptly and accurately in web-based platforms and customer management systems. • Stay informed on available programs, community services, and organizational resources in order to give current and helpful information. • Work closely with internal departments to coordinate responses and ensure client concerns are addressed in a timely manner. • Deliver a high level of service across phone and digital communication channels while maintaining empathy and confidentiality. • Use tools such as CRM platforms, call center systems, and standard office software to manage case details and service activity. • Support benefit- and billing-related questions by identifying needs and directing inquiries to the proper channels when necessary.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Experience Specialist to join a mission-driven non-profit organization serving a local community. This contract opportunity with permanent potential is ideal for someone who brings empathy, strong attention to detail, and strong communication skills to every client interaction. In this role, you will support individuals seeking guidance, connect them with appropriate services, and help ensure each interaction is handled accurately and respectfully. The position offers the chance to contribute to meaningful community impact while building experience in a collaborative, service-focused environment. Responsibilities: • Handle incoming calls and messages from individuals seeking support, information, or service referrals, and provide clear, compassionate assistance based on their needs. • Record client conversations, service requests, and outcomes in online systems with a high level of accuracy and timeliness. • Stay informed about organizational programs, community resources, and eligibility guidelines in order to direct clients appropriately. • Work closely with colleagues and partner teams to resolve concerns and ensure clients receive coordinated support. • Deliver attentive, courteous service across phone and digital communication channels while maintaining confidentiality and respect. • Use call center and customer management platforms to track activity, manage case details, and support efficient follow-up. • Assist with questions related to benefits, billing, or general program information by identifying the best available solution or escalation path.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact. Work Schedule: This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite). Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support community members by delivering responsive, high-quality service in a mission-driven non-profit environment. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced call center setting and is motivated by helping individuals connect with meaningful programs and support. In this role, you will serve as a trusted point of contact, guide callers to appropriate resources, and maintain accurate records that help ensure consistent follow-through and care. Responsibilities: • Handle incoming calls and messages with professionalism, assessing each inquiry and providing clear guidance, information, or referrals based on individual needs. • Record client interactions thoroughly in web-based platforms and CRM tools to maintain accurate case details and service history. • Stay informed on community programs, organizational offerings, and eligibility guidelines so information shared with clients remains current and reliable. • Work closely with internal departments and service teams to coordinate next steps and help resolve client concerns efficiently. • Deliver empathetic, service-focused communication across phone and digital channels while maintaining quality and consistency standards. • Use call center and business systems such as Avaya CMS, Epic, and other computer applications to manage communications and support daily workflow. • Assist with customer questions related to services, benefits, or billing matters by researching details and providing appropriate direction. • Contribute to a positive client experience by identifying issues, escalating complex situations when needed, and supporting timely resolution.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization serving the local community. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, communicating clearly, and connecting individuals with the services they need. In this role, you will serve as a key point of contact for incoming inquiries while delivering thoughtful, accurate, and respectful support in a fast-paced call center environment. Responsibilities: • Handle incoming calls and inquiries, assess each situation carefully, and provide accurate guidance, service information, or appropriate referrals. • Record client conversations and case details promptly in web-based platforms to maintain complete and accurate documentation. • Stay informed on current programs, community resources, and service options so callers receive timely and relevant support. • Work closely with colleagues and internal departments to coordinate responses and help resolve client needs efficiently. • Deliver attentive, empathetic service across phone and digital communication channels while maintaining high quality standards. • Use customer relationship management and call center systems to manage interactions, update records, and track follow-up activities. • Support questions related to benefits, billing, or general service access by identifying next steps and escalating issues when needed.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support individuals seeking guidance and services through a mission-driven non-profit organization in San Diego, California. This contract opportunity with potential for a long-term role is ideal for someone who thrives in a fast-paced call center setting and values meaningful, community-focused work. In this role, you will serve as a key point of contact, helping callers access information, resources, and next steps while delivering thoughtful and attentive service. Responsibilities: • Handle incoming calls and respond to questions with clear, helpful guidance tailored to each caller’s needs. • Record conversations, outcomes, and follow-up details accurately in web-based platforms and customer management systems. • Connect individuals with appropriate programs, community resources, or internal support services based on their circumstances. • Work closely with colleagues across departments to resolve concerns and ensure timely assistance for clients. • Maintain current knowledge of organizational services, eligibility details, and available support options. • Provide a high level of care, courtesy, and empathy in every phone and written interaction. • Use call center and customer service tools effectively, including CRM platforms and communication systems, to manage daily tasks. • Support service-related inquiries such as benefits, billing, and general account questions as needed.
2026-05-04T00:00:00Z

Customer Experience Specialist

Bloomington, IN
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for an experienced Customer Experience Specialist to support graduation events in Bloomington, Indiana. This Contract position is ideal for someone who enjoys helping guests, keeping activities organized, and creating a smooth experience during live event operations. In this role, you will guide graduates through staging areas, assist the photography team, and help maintain an orderly flow throughout each event. Event assignments are typically short in duration, with most lasting around two hours after start time, while a minimum of four paid hours is provided per event. Responsibilities: • Support photographers during commencement-style events by guiding graduates into the correct positions and helping the line move efficiently as names are called. • Provide clear direction to students and guests so they know where to wait, when to move forward, and how to prepare for photos on stage. • Monitor attendance or call lists and mark graduate names accurately as participants are processed through the event. • Assist with small appearance adjustments, such as straightening tassels when needed, to help ensure photo readiness. • Hand out and collect name cards and other event materials while keeping supplies organized and accessible. • Distribute promotional or informational cards as requested and answer basic questions in a courteous, attentive manner. • Help prepare event spaces by setting up equipment and materials before the ceremony and packing them away afterward. • Maintain an attentive presence throughout the event while supporting an organized, welcoming guest experience.
2026-04-28T00:00:00Z

Customer Experience Specialist

Cleveland, TN
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Cleveland, Tennessee. In this Contract to permanent position, you'll have the opportunity to make a meaningful impact by ensuring customers receive exceptional service and support. This role is ideal for individuals who thrive in a fast-paced environment and enjoy helping others while managing multiple tasks efficiently. Responsibilities: • Handle inbound customer calls to address service, maintenance, and repair inquiries. • Schedule service appointments and coordinate technician dispatch to resolve customer concerns promptly. • Deliver outstanding customer service by addressing issues, providing reassurance, and ensuring a seamless experience. • Create and update customer accounts in the company's system to maintain accurate records. • Manage and organize account and service details using spreadsheets and other administrative tools. • Follow up on customer requests to ensure resolution and satisfaction. • Assist with administrative duties, including tracking appointments and running reports for organizational efficiency. • Prioritize urgent customer needs while managing ongoing tasks effectively. • Act as a brand ambassador by maintaining customer trust and encouraging referrals through excellent service.
2026-04-15T00:00:00Z

Customer Experience Specialist

Ann Arbor, MI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to provide detail-oriented and customer-focused support during a university commencement event. This is a contract position based in Ann Arbor, Michigan, where you will play a key role in ensuring the event runs smoothly and graduates and guests have an exceptional experience. Responsibilities: • Guide graduating students in completing their index cards and assist photographers with organizing and calling graduates to the stage. • Manage line control by directing students to their designated areas, maintaining order, and verifying names against lists as graduates are announced. • Distribute and collect name cards for graduates, ensuring accuracy and efficiency throughout the process. • Hand out business cards and assist with the organization, setup, and breakdown of event equipment. • Provide clear communication and support to guests, answering questions and addressing any concerns promptly.
2026-04-18T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to join a mission-driven non-profit team in San Diego, California. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced call center setting and is committed to connecting individuals with meaningful support and community resources. In this role, you will serve as a key point of contact for inbound inquiries while delivering respectful, informed service across multiple communication channels. The position offers the chance to build a long-term career while making a positive impact on the community every day. Responsibilities: • Handle incoming calls and client inquiries with professionalism, providing clear guidance, relevant information, and appropriate service referrals. • Record client interactions thoroughly and in a timely manner within web-based platforms and customer tracking systems. • Stay informed on current programs, community resources, and service offerings to ensure accurate support is provided. • Work closely with internal departments and partner teams to coordinate solutions that address client needs effectively. • Deliver a high standard of customer care in every interaction, maintaining empathy, patience, and professionalism. • Use call center and customer management tools to manage communications, track cases, and support service delivery. • Assist with benefit- or billing-related questions when applicable, ensuring issues are routed or resolved appropriately.
2026-05-04T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a compassionate Customer Experience Specialist to support a mission-driven non-profit organization in San Diego, California. This contract opportunity with permanent potential is ideal for someone who enjoys helping others, communicates with empathy, and can guide individuals to the right services and resources. In this role, you will serve as a key point of contact for incoming inquiries while maintaining accurate records and partnering with internal teams to deliver timely support. Responsibilities: • Manage incoming calls and inquiries, offering clear guidance, helpful information, and appropriate service referrals based on each individual’s needs. • Record client conversations and case details thoroughly in web-based platforms to ensure timely and accurate documentation. • Stay informed on community programs, organizational offerings, and available support resources in order to provide reliable assistance. • Work closely with colleagues across departments to coordinate responses and help resolve client concerns effectively. • Deliver a thoughtful, respectful, and service-focused experience across phone and digital communication channels. • Use customer service systems and related software tools to track interactions, update records, and support daily call center operations.
2026-05-04T00:00:00Z