We are looking for an experienced Change Management Lead to support a major modernization initiative for a Salesforce-based 311 platform in Baltimore, Maryland. This Long-term Contract opportunity is suited for a detail-oriented individual who can unite business stakeholders, technical teams, and end users around a shared transformation strategy while promoting strong adoption and measurable outcomes. The role will guide communications, training, and process alignment to help deliver a more effective service experience for residents and a more efficient operating environment for city teams.<br><br>Responsibilities:<br>• Lead organizational change activities for the Salesforce 311 modernization program, aligning people, processes, and project goals across multiple departments.<br>• Build and execute stakeholder engagement plans that encourage collaboration, address concerns early, and strengthen readiness for new ways of working.<br>• Oversee communication strategies and project messaging to keep leadership, business users, and partner teams informed throughout the initiative.<br>• Design and coordinate training materials, user support resources, and enablement sessions to improve user confidence and adoption.<br>• Partner with project managers, business analysts, and technical leads to translate business requirement documents into practical change and readiness plans.<br>• Monitor adoption progress, gather feedback from users and stakeholders, and recommend process improvements that increase long-term effectiveness.<br>• Identify change-related risks, develop mitigation strategies, and help reduce operational disruption during implementation activities.<br>• Support governance and reporting efforts by tracking milestones, readiness indicators, and change management deliverables for program leadership.
We are looking for an experienced Accountant to support core financial operations for an organization based in North Carolina. This Long-term Contract opportunity is ideal for someone who can manage day-to-day accounting activities, maintain accurate records, and contribute to a well-organized month-end process. The position offers the chance to work across multiple accounting functions while helping ensure timely and reliable financial reporting.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable activities, ensuring transactions are processed accurately and within established timelines.<br>• Prepare and record journal entries to maintain complete and accurate financial data in the general ledger.<br>• Reconcile bank accounts and investigate discrepancies to support the integrity of cash records.<br>• Review account balances and supporting documentation to help maintain accurate monthly financial reporting.<br>• Assist with month-end and periodic close activities by organizing entries, reconciliations, and related accounting support.<br>• Monitor accounting records for accuracy and follow up on outstanding items to keep financial information current and complete.
<p>We are looking for a detail-oriented Bookkeeper to support day-to-day accounting operations in Englewood Cliffs, New Jersey. This Long-term Contract opportunity is ideal for someone who is comfortable managing both payables and receivables while maintaining accurate financial records. The person in this role will work on site and contribute to reliable month-to-month bookkeeping activities and basic Excel tools.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices, confirm coding accuracy, and prepare payments in a timely manner.</p><p>• Generate customer billings, record incoming payments, and follow up on outstanding balances as needed.</p><p>• Reconcile bank accounts and investigate discrepancies to keep financial records current and accurate.</p><p>• Maintain organized bookkeeping documentation and update accounting entries.</p><p>• Assist with routine financial tracking and support regular reporting needs for the accounting team.</p><p>• Review transactions for completeness and accuracy across both accounts payable and accounts receivable functions.</p>
<p>The Applications Manager is a hands-on technical leader responsible for the administration, support, enhancement, and strategic oversight of the organization's enterprise applications environment. This role combines technical leadership, people management, and advanced database expertise, with a primary focus on SQL development, reporting, analytics, integrations, and application support. The ideal candidate possesses deep SQL expertise, strong analytical capabilities, and the ability to balance hands-on technical execution with team leadership and operational planning.</p><p><br></p><p>Leadership & Team Management</p><ul><li>Lead, mentor, and develop a multidisciplinary team responsible for application support, reporting, GIS, CAD, and data analytics.</li><li>Establish priorities, assign workload, and monitor team performance to ensure service levels and business objectives are met.</li><li>Provide technical guidance and coaching to team members while fostering a collaborative, customer-focused environment.</li><li>Serve as the primary escalation point for complex application and data-related issues.</li><li>Coordinate resources, timelines, and deliverables across ongoing support and enhancement initiatives.</li></ul><p>Application & Database Management</p><ul><li>Serve as the technical lead for internally developed enterprise applications built on the Microsoft .NET platform.</li><li>Perform hands-on SQL development, database analysis, query optimization, troubleshooting, and reporting.</li><li>Support application functionality through database administration, data validation, and issue resolution.</li><li>Manage application maintenance activities, upgrades, performance tuning, and system enhancements.</li><li>Collaborate with business stakeholders to translate operational requirements into technical solutions.</li></ul><p>Reporting & Analytics</p><ul><li>Develop, maintain, and optimize enterprise reporting solutions using SQL and Power BI.</li><li>Support data analytics initiatives by ensuring the availability, accuracy, and integrity of business data.</li><li>Design and maintain data structures, views, stored procedures, and reporting datasets.</li><li>Provide insights and recommendations based on reporting and operational metrics.</li></ul><p>Integrations & Technical Support</p><ul><li>Support and troubleshoot XML- and API-based integrations across multiple enterprise systems.</li><li>Monitor and maintain data interfaces to ensure reliable data flow between applications.</li><li>Partner with technical and business teams to identify opportunities for process improvements and automation.</li><li>Assist with the design and implementation of new functionality and system enhancements.</li></ul><p>Strategic & Operational Responsibilities</p><ul><li>Balance day-to-day operational support with longer-term application strategy and roadmap planning.</li><li>Evaluate system performance, identify risks, and recommend technology improvements.</li><li>Support governance, documentation, security, and change management processes.</li><li>Participate in project planning and provide light project management oversight for application-related initiatives.</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support customers from our Pittsburgh, Pennsylvania location through a Contract - hire opportunity. In this role, you will serve as a primary point of contact for callers, provide timely assistance, and ensure each interaction is handled with professionalism and care. The ideal candidate is comfortable managing a high volume of communication, entering order details accurately, and delivering dependable service in a call center environment. Monday - Friday on site 8:30am - 5pm, pay range $20 - $25/hr based off experience.</p><p><br></p><p><br></p><p><br></p>
We are looking for an Accounts Receivable Analyst to join a team in Atlanta, Georgia on a Long-term Contract basis. This position is responsible for keeping receivables current, resolving payment-related issues, and supporting accurate financial records through consistent follow-up and analysis. The ideal candidate brings hands-on experience across billing, cash application, collections, and account reconciliation, along with the ability to work effectively with cross-functional partners.<br><br>Responsibilities:<br>• Oversee the end-to-end receivables process, including invoice review, payment posting, collection efforts, and reconciliation of customer balances.<br>• Review aging activity regularly and pursue past-due accounts to help improve payment timeliness and reduce outstanding receivables.<br>• Investigate billing concerns, deduction issues, short payments, and unapplied funds, then coordinate resolution to clear account discrepancies.<br>• Produce and assess accounts receivable aging reports, identifying trends and recommending actions to strengthen collections performance.<br>• Reconcile customer account activity and resolve mismatches by researching transaction history and supporting documentation.<br>• Partner with sales, customer service, and operations teams to address invoicing questions and payment disputes in a timely manner.<br>• Apply daily receipts from multiple payment channels, including wires, lockbox activity, and other incoming cash transactions.<br>• Contribute to month-end and year-end close by preparing reconciliations, maintaining supporting schedules, and assisting with reporting needs.<br>• Maintain accurate customer account records and provide documentation for audits while identifying opportunities to improve efficiency and internal controls.
<p>We are looking for a highly skilled <strong>Email Automation Specialist</strong> for a 3–6 month contract with a dynamic client based in Atlanta. This role is built for a marketing operations professional who excels at building, deploying, and optimizing sophisticated lifecycle campaigns and automated workflows. You will take ownership of the technical execution of marketing campaigns, ensuring precise audience targeting and flawless delivery.</p><p>The ideal candidate must be local to the Atlanta area and comfortable working onsite three days a week, collaborating directly with cross-functional teams.</p>
We are looking for an experienced accounting specialist to support the full financial operations of a commercial property. This Long-term Contract position is fully onsite, Monday through Friday, and will work closely with the building office, tenants, and vendors to keep accounting activities accurate, timely, and well organized. The role is ideal for someone with a background in real estate accounting who can manage day-to-day property finances while contributing to reporting, budget review, and project-related accounting needs.<br><br>Responsibilities:<br>• Oversee day-to-day accounting activities for the assigned property, including payables, receivables, and maintenance of complete financial records.<br>• Prepare monthly and periodic financial reports, reviewing transactions and balances to ensure accuracy and compliance with reporting standards.<br>• Partner with the onsite property team to support budgeting, cost tracking, and variance analysis against planned expenditures.<br>• Review lease-related financial details to confirm proper billing, revenue recognition, and alignment with property agreements.<br>• Communicate with vendors and tenants to resolve payment questions, reconcile account activity, and address financial discrepancies promptly.<br>• Maintain and improve accounting documentation, recordkeeping practices, and internal financial controls for property operations.<br>• Assist with tax-related financial data, audit support, and other compliance-driven accounting responsibilities as required.<br>• Contribute to project accounting efforts by tracking property improvement costs, monitoring financial impacts, and supporting ad hoc analysis.<br>• Utilize accounting systems and reporting tools, including Yardi when applicable, to manage property financial information efficiently.
<p>We are looking for an accomplished financial executive to provide onsite leadership for a Long-term Contract opportunity in Baltimore, Maryland. This role is well suited for an experienced, detail-oriented individual who can guide budgeting, accounting, payroll, procurement, and compliance activities in a public sector or similarly regulated setting. The selected leader will help maintain strong fiscal oversight, support reporting obligations, and ensure day-to-day financial operations run effectively during this extended assignment.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, development, and administration of the operating budget while aligning financial priorities with departmental needs.</p><p>• Review spending activity, authorize appropriate expenditures, and produce clear budget status updates for leadership review.</p><p>• Oversee core fiscal functions, including accounting operations, purchasing activity, payment processing, and payroll administration.</p><p>• Maintain oversight of financial controls tied to grant-supported programs to promote compliance and proper use of funds.</p><p>• Establish and refine fiscal procedures, documentation, and internal forms to strengthen accuracy and consistency across operations.</p><p>• Direct, mentor, and evaluate finance, administrative, and support personnel to ensure effective team performance.</p><p>• Prepare and deliver financial statements and other required submissions for city, state, and federal stakeholders.</p><p>• Coordinate audit support activities by compiling records, responding to inquiries, and assisting with reviews.</p>
<p>We are looking for a Front Desk Coordinator to support daily administrative operations and provide a welcoming experience for visitors in Williamsport, PA. This Contract position is ideal for someone who is highly organized, detail-oriented, and comfortable managing schedules, records, and front office communication in a confidential setting. The person in this role will help keep appointments, documentation, and office workflows running smoothly while serving as a reliable point of contact for guests, staff, and service providers.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, guide them through site check-in procedures, and provide courteous front desk support.</p><p>• Maintain administrative logs, facility files, and other operational records with accuracy and consistency.</p><p>• Arrange appointments, meetings, and approved service visits while monitoring calendar updates and attendance details.</p><p>• Contact participants and providers to verify scheduled times and communicate any adjustments or cancellations.</p><p>• Organize transportation coordination and prepare any related paperwork needed for travel arrangements.</p><p>• Follow up on missed visits or canceled meetings and assist with setting new appointment times.</p><p>• Keep recurring schedules, deadlines, and meeting trackers up to date to support ongoing office operations.</p><p>• Create and organize reports, letters, forms, meeting packets, and materials needed for audits or reviews.</p><p>• Assist with documentation tied to admissions, discharges, and other administrative processes while safeguarding sensitive information.</p><p>• Escalate clinical, medication, treatment, or safety-related concerns to the appropriate leadership team and participate in required staff meetings or training sessions.</p>
<p>We are looking for a detail-oriented Document Controller to support compliance and records management activities within a food processing environment in Kutztown, Pennsylvania. This Contract-to-Hire position will play an important role in keeping documentation accurate, organized, and ready for review by internal teams and external agencies. The role also supports product testing coordination, audit preparation, and day-to-day recordkeeping that helps maintain food safety and quality standards. The position is part-time with flexible schedule options. </p><p><br></p><p>Responsibilities:</p><p>• Maintain organized, up-to-date compliance files so documentation remains complete, accurate, and prepared for audit review.</p><p>• Record and update food safety, quality, and regulatory documents across spreadsheets, logs, and internal databases.</p><p>• Track lot traceability, production details, and product data with a high degree of accuracy and consistency.</p><p>• Prepare records and supporting materials for internal audits as well as inspections conducted by regulatory and certification bodies.</p><p>• Coordinate the collection, labeling, and preparation of product samples required for testing and analytical review.</p><p>• Monitor testing timelines and follow through on results to help ensure required activities stay on schedule.</p><p>• Manage inventory levels for laboratory supplies, testing materials, and other compliance-related resources, including placing orders when needed.</p><p>• Partner with the General Manager and cross-functional teams to gather information, resolve missing records, and support compliance-focused projects.</p><p>• Review documentation for completeness and accuracy while safeguarding confidential company and regulatory information.</p><p>• Handle assigned responsibilities independently and meet deadlines in a fast-paced manufacturing setting.</p>
<p>We are looking for a skilled .NET Developer to join our expanding development team. In this role, you will be responsible for designing, building, testing, and maintaining scalable applications using Microsoft .NET technologies. You will work closely with cross-functional teams to deliver high-quality software solutions that align with business goals and improve the overall user experience.</p><p>Key Responsibilities</p><ul><li>Design, develop, and support web applications, APIs, and backend services using C# and .NET Framework/.NET Core</li><li>Build, enhance, and maintain RESTful APIs and microservices-based solutions</li><li>Partner with business stakeholders, product owners, and development teams to gather requirements and deliver effective technical solutions</li><li>Develop and maintain SQL Server databases, stored procedures, and complex queries</li><li>Troubleshoot application issues, debug defects, and resolve performance bottlenecks</li><li>Participate in code reviews and promote software development best practices</li><li>Create and maintain technical documentation for applications and processes</li><li>Support CI/CD pipelines and deployment activities</li><li>Ensure applications meet standards for security, scalability, and performance</li></ul>
<p>Robert Half's Full-Time Engagement Professionals Practice is seeking an Accounting Manager! Full-Time Engagement Professionals are employees of Robert Half who work with a number of different clients, so you will enjoy the advantages that accompany a position with a FORTUNE 1000® Corporation while experiencing a variety of challenging engagements that are tailored to your experience, skill set and career objectives. This unique opportunity allows you to enjoy the security of full-time employment and top benefits while maintaining your flexibility, enhancing your skills and enjoying a variety of diverse clientele.</p><p><br></p><p>This Accounting Manager Consultant will report directly to the Controller and play a key role in leading and improving financial close activities within a SAP S/4HANA environment. The ideal candidate will bring strong month-end close experience, a process improvement mindset, SAP S/4HANA expertise, and a CPA or CPA-track background.</p><p><br></p><p>Responsibilities</p><ul><li>Support and help lead month-end and year-end close activities</li><li>Partner directly with the Controller to enhance close processes, controls, and efficiency</li><li>Prepare and review journal entries, account reconciliations, and supporting schedules</li><li>Analyze financial data and investigate variances</li><li>Leverage SAP S/4HANA to perform accounting and reporting functions</li><li>Identify opportunities for process improvement and operational efficiencies within the close cycle</li><li>Assist with financial reporting and special projects as needed</li><li>Collaborate cross-functionally to ensure timely and accurate financial information</li></ul><p><br></p><p>Qualifications</p><ul><li>Bachelor's degree in Accounting or Finance</li><li>CPA designation strongly preferred</li><li>5+ years of progressive accounting experience</li><li>Prior experience supporting or leading financial close activities</li><li>Strong SAP S/4HANA experience required</li><li>Excellent analytical, problem-solving, and communication skills</li><li>Proven ability to work independently while partnering effectively with leadership</li></ul><p><br></p><p>Why Join Robert Half's Full-Time Engagement Professionals Practice?</p><p>As a Full-Time Engagement Professional (FTEP), you are a salaried employee of Robert Half who works on a variety of high-impact client engagements. This unique career path offers the stability of full-time employment while providing exposure to diverse organizations, projects, and industries.</p><p><br></p><p>Benefits include:</p><ul><li>Competitive salary and comprehensive benefits package</li><li>Paid time off and holiday pay</li><li>Access to a variety of challenging and rewarding consulting engagements</li><li>Opportunity to build experience across multiple organizations and industries</li><li>Professional development and ongoing career support</li><li>The security of full-time employment with a Fortune 1000 company while maintaining the variety and flexibility of consulting</li></ul><p><br></p>
<p>We are looking for a dependable Accounting Administrator to support day-to-day financial operations for a Contract position based onsite in Chadds Ford, Pennsylvania. This role is well suited to someone who takes initiative, works confidently with minimal supervision, and enjoys contributing wherever needed to keep accounting processes running smoothly. The position offers the opportunity to handle a broad mix of transactional accounting tasks while partnering closely with the team in a detail-focused office environment.</p><p><br></p><p>Responsibilities:</p><p>• Process vendor invoices accurately, assign appropriate coding, and help maintain timely accounts payable activity.</p><p>• Support incoming payments and customer account activity by assisting with accounts receivable tracking and documentation.</p><p>• Reconcile bank statements and internal records to identify discrepancies and ensure accurate financial balances.</p><p>• Enter, update, and maintain accounting information in QuickBooks with strong attention to detail.</p><p>• Prepare spreadsheets, letters, and other routine documentation using Excel and Word to support daily operations.</p><p>• Work independently to manage assigned tasks, follow through on deadlines, and escalate issues when needed.</p><p>• Provide general administrative and accounting support to the team and step in on additional duties as priorities shift.</p>
We are seeking a customer-focused detail oriented to provide exceptional support to customers through phone, email, and chat. The ideal candidate is a strong communicator who can efficiently resolve inquiries, maintain accurate records, and deliver a positive customer experience in a fast-paced environment. Key Responsibilities: Handle inbound and outbound customer communications Resolve customer inquiries, concerns, and service requests Document interactions accurately in CRM systems Research and troubleshoot customer issues Process orders, updates, and account changes as needed Collaborate with internal teams to ensure timely issue resolution Maintain service level expectations and quality standards
We are seeking a detail oriented and customer-focused Bilingual Customer Service Representative to join our team. The ideal candidate will be fluent in both English and Spanish and have experience handling a high volume of inbound and outbound calls while delivering exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. <br> Key Responsibilities Manage a high volume of inbound and outbound customer calls daily. Assist customers in both English and Spanish with inquiries, requests, and issue resolution. Provide accurate information regarding products, services, accounts, and company policies. Document all customer interactions and updates in the company database. Respond to customer emails and follow-up communications in a timely manner. Resolve customer concerns professionally while maintaining a positive customer experience. Work closely with other departments to address customer needs and ensure timely resolution. Maintain compliance with company procedures and service standards. Meet established productivity, quality, and customer satisfaction goals.
We are looking for a Help Desk/Desktop Support Analyst to provide frontline technical assistance for retail kiosk environments in New York, New York. This Long-term Contract position focuses on maintaining reliable day-to-day system performance, responding quickly to user-reported issues, and helping store teams keep devices operational during business hours. The ideal candidate is comfortable working with Windows-based systems, handling service desk activity, and applying practical troubleshooting methods to resolve hardware and connectivity concerns.<br><br>Responsibilities:<br>• Oversee kiosk status dashboards and respond to system-generated alerts throughout retail operating hours to help maintain service availability.<br>• Conduct routine daily checks to confirm kiosks are functioning properly and verify performance after updates or changes are applied.<br>• Serve as the first point of contact for technical problems involving unresponsive screens, network interruptions, offline equipment, and peripheral malfunctions.<br>• Investigate and address incidents by following documented support procedures, using administrative tools, and performing basic device-level diagnostics.<br>• Guide store personnel through practical recovery steps such as restarting equipment, restoring wireless connections, cycling power, and maintaining camera cleanliness.<br>• Document support activity in the ticketing system and ensure issues are tracked, updated, and escalated when needed.<br>• Assist with Windows-based desktop and kiosk support tasks to promote stable operation across the retail environment.
<p>We are looking for a detail-oriented Medical Scheduler to join a university-affiliated healthcare setting. This Long-term Contract position is fully onsite and supports a busy office where patient service, accuracy, and professionalism are essential. The ideal candidate will help create a smooth experience for patients by coordinating appointments, managing registration details, and maintaining organized administrative workflows.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients upon arrival and guide them through the check-in and registration process with professionalism and courtesy.</p><p>• Coordinate and update appointments within the scheduling system to support efficient daily patient flow.</p><p>• Collect, review, and enter demographic and insurance details while maintaining a high level of accuracy.</p><p>• Confirm insurance coverage and address scheduling-related questions to help prevent delays in care.</p><p>• Provide calm, service-focused support to patients and families, including those who may be experiencing stress or urgent concerns.</p><p>• Assist with administrative tasks such as data entry, report preparation, and general record maintenance.</p><p>• Monitor and replenish office supply inventory to help ensure uninterrupted front-office operations.</p><p>• Learn and use internal scheduling or medical records tools as needed, with training provided when applicable.</p>
We are looking for an experienced Business Analytics/Data Analyst to support a contract financial data review initiative for a higher education organization in North Carolina. This 3-month assignment is suited for a hands-on accounting and analytics specialist who can investigate reporting inconsistencies, validate financial data, and strengthen trust in management reporting. The role will work closely with finance leadership to examine complex records, resolve discrepancies, and deliver clear, fact-based insights that improve reporting accuracy.<br><br>Responsibilities:<br>• Examine financial and operational information across Financial Edge and Colleague to uncover inconsistencies and support accurate reporting.<br>• Complete detailed reconciliations involving balance sheet accounts, subsidiary records, general ledger activity, and transaction-level data.<br>• Investigate historical accounting entries to confirm balances, explain variances, and resolve outstanding issues.<br>• Review payroll distributions and expense coding to verify that costs are assigned appropriately across departments and functions.<br>• Assist with month-end accounting tasks by preparing journal entries, analyzing accruals, and supporting close-related reviews.<br>• Evaluate the effectiveness of current reporting structures and identify areas where corrections or refinements are needed.<br>• Create concise documentation of findings, reconciliation methods, and recommended process improvements for finance stakeholders.<br>• Partner with accounting and finance leadership to provide practical recommendations that increase confidence in financial data integrity.<br>• Use advanced Excel and related reporting tools to analyze large data sets and produce ad hoc financial reporting as needed.
<p><strong>Locations (Hybrid):</strong> Atlanta, GA | Nashville, TN <em>(Must reside near and be able to work hybrid out of one of these regional hub locations)</em></p><p><strong>Duration:</strong> 6-Month Contract (Potential to extend based on performance and project scope)</p><p><strong>Work Schedule:</strong> Full-Time (40 Hours / Week)</p><p><strong>Employment Type:</strong> Contract</p><p><br></p><p>About the Role</p><p>We are seeking an innovative, forward-thinking <strong>AI Experience Designer</strong> to join our design team for a 6-month contract engagement with potential for extension. In this role, you will define and design user-centered experiences powered by artificial intelligence, generative models, and intelligent automation.</p><p>Positioned at the intersection of UX design, product strategy, and conversational AI, you will craft intuitive interaction models, agentic workflows, and UI patterns that make complex AI interactions feel seamless, transparent, and delight-driven for our users.</p><p><br></p><p>Key Responsibilities</p><ul><li><strong>AI Experience & Interaction Design:</strong> Map end-to-end user journeys for AI-powered features, establishing novel interaction patterns for conversational interfaces, copilot experiences, predictive workflows, and generative outputs.</li><li><strong>Prototyping & Workflow Design:</strong> Create low-to-high fidelity wireframes, user flows, interactive prototypes, and system logic diagrams in Figma to demonstrate dynamic AI behaviors and state changes.</li><li><strong>Human-AI Interface Guidelines:</strong> Help build and maintain design system guidelines specifically for AI components, including prompt interfaces, feedback loops, confidence indicators, and error-handling states.</li><li><strong>Cross-Functional Collaboration:</strong> Partner closely with AI/ML engineers, product managers, content strategists, and research teams to translate technical capabilities into clear, ethical, and accessible user interfaces.</li><li><strong>User Testing & Iteration:</strong> Design and run usability evaluations to test prompt clarity, AI output comprehension, user trust, and friction points, rapidly iterating based on qualitative and quantitative feedback.</li></ul><p><br></p>
<p>Robert Half is looking for a Customer Service Representative to support customers by answering questions, resolving issues, and providing helpful service. This role is responsible for handling customer inquiries, processing requests, maintaining accurate records, and ensuring a positive customer experience. The ideal candidate is professional, dependable, and able to communicate effectively in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer customer calls, emails, and messages</li><li>Respond to questions about products, services, orders, or accounts</li><li>Resolve customer concerns in a professional and timely manner</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions in company systems</li><li>Escalate more complex issues when needed</li><li>Follow up with customers to ensure resolution</li><li>Maintain accurate customer records</li><li>Provide support on special projects and administrative tasks as needed</li></ul><p><br></p>
<p>Job Title: Conversation Designer (Contract)</p><p><strong>Locations (Hybrid):</strong> Atlanta, GA | Nashville, TN <em>(Must reside near and be able to work 1 day/week in-office in either Atlanta or Nashville)</em></p><p><strong>Duration:</strong> 4–6 Week Project (Potential for extension based on project scope and needs)</p><p><strong>Weekly Hours:</strong> 30 Hours / Week to start</p><p><strong>Employment Type:</strong> Contract / Freelance</p><p><br></p><p>About the Role</p><p>We are seeking a talented, detail-oriented <strong>Conversation Designer</strong> to join our team for a 4 to 6-week project sprint with potential for extension. In this role, you will be responsible for crafting natural, engaging, and efficient conversational flows for AI-driven assistants, chatbots, and interactive voice/text experiences.</p><p><br></p><p>Working closely with product managers, UX designers, and AI engineers, you will bridge human language with technical systems—turning complex user intents into clear, helpful, and brand-aligned dialogue flows.</p><p><br></p><p>Key Responsibilities</p><ul><li><strong>Conversational Flow & Dialogue Design:</strong> Craft end-to-end conversation flows, turn-by-turn dialogues, user journeys, and fallback scenarios for AI chatbots, virtual assistants, or interactive voice systems.</li><li><strong>Intent Mapping & System Logic:</strong> Collaborate with engineering teams to define user intents, entities, sample utterances, prompt logic, and repair strategies to handle ambiguous or out-of-scope inputs gracefully.</li><li><strong>Persona & Voice Guidelines:</strong> Develop and maintain consistent voice, tone, and personality guidelines across all conversational touchpoints to reflect brand identity.</li><li><strong>Prototyping & Testing:</strong> Build sample scripts, interactive prototypes, and wireframes to simulate conversation flows and conduct user testing/review sessions.</li><li><strong>Optimization & Analysis:</strong> Review conversation logs, analytics, and drop-off points during project sprints to rapidly iterate and improve response accuracy and resolution rates.</li></ul><p><br></p>
<p>Robert Half is looking for an Administrative Assistant to support daily office operations. This role is responsible for handling a variety of administrative tasks, supporting team members, managing schedules, and assisting with communication and recordkeeping. The ideal candidate is professional, organized, detail-oriented, and comfortable managing multiple priorities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer phone calls, emails, and other communications</li><li>Schedule meetings, appointments, and maintain calendars</li><li>Prepare, edit, and organize documents and reports</li><li>Maintain files, records, and data entry systems</li><li>Greet visitors and provide general office support</li><li>Order office supplies and help keep the office organized</li><li>Handle incoming and outgoing mail and deliveries</li><li>Assist managers and team members with administrative tasks</li><li>Support special projects as needed</li><li>Maintain confidentiality of sensitive information</li></ul><p><br></p>
<p>We are looking for an Accounts Payable Specialist to support a organization in Indianapolis, Indiana. This Long-term Contract position is ideal for someone who thrives in a high-volume setting and brings strong accuracy to invoice processing and payment activities. The role focuses on end-to-end accounts payable work, including matching documentation, resolving payment issues, and helping maintain dependable vendor operations.</p><p><br></p><p>Responsibilities:</p><p>• Review purchase orders, receiving records, and invoices to ensure documentation aligns before approving payment</p><p>• Process a large volume of invoices efficiently while maintaining accuracy in coding and data entry</p><p>• Research billing discrepancies and work with vendors and internal departments to resolve outstanding issues</p><p>• Maintain vendor information, support onboarding of new suppliers, and keep records current and organized</p><p>• Prepare and execute scheduled payment cycles, including check disbursements and ACH transactions</p><p>• Reconcile accounts payable activity with the general ledger and identify variances for correction</p><p>• Respond promptly to vendor questions and provide attentive support to maintain positive working relationships</p><p>• Assist with month-end accounting tasks related to accounts payable, including reporting and closing support</p>
<p>We are looking for an experienced Operations Executive Assistant to provide dependable support to senior leaders, the CEO and VP of People sitting in California. This Contract position is ideal for someone who thrives in a fast-moving environment, stays organized amid changing priorities, and brings a detail-oriented, service-focused approach to executive support. The role combines high-level coordination, operational follow-through, and cross-functional partnership to help leadership teams stay efficient and well prepared.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day administrative and operational support for executive leadership, ensuring priorities are addressed accurately and on time.</p><p>• Oversee complex scheduling needs across multiple time zones, balancing shifting demands and maintaining well-structured calendars.</p><p>• Arrange business travel, meeting logistics, and related coordination for frequent domestic trips and executive events.</p><p>• Prepare, track, and reconcile expense submissions while maintaining accurate reporting through designated internal tools.</p><p>• Serve as a central point of coordination for executives by monitoring action items, anticipating needs, and keeping important tasks moving forward.</p><p>• Assist with onboarding activities, including coordination of access, setup, and integration into team processes.</p><p>• Partner closely with leaders and internal stakeholders to resolve issues quickly and provide practical support in a changing business environment.</p><p>• Use platforms such as Google Workspace, Slack, and Ramp to manage communication, documentation, scheduling, and expense workflows.</p>