<p>We are looking for an Accounts Payable Clerk to support daily payment operations for a team in Spokane, Washington. This Long-term Contract position is ideal for someone who is detail-oriented, organized, and comfortable handling high-volume invoice activity with accuracy. The person in this role will help maintain efficient accounts payable processes by reviewing documentation, preparing payments, and keeping financial records up to date.</p><p><br></p><p>This is an immediate on-site contract opportunity in Airway Heights. </p><p><br></p><p>Responsibilities:</p><p>• Review incoming invoices for completeness, accuracy, and proper supporting documentation before processing.</p><p>• Assign the correct accounting codes to invoices and enter payment details into the appropriate system with a high level of precision.</p><p>• Manage invoice processing activities from receipt through approval and final payment to help maintain timely vendor transactions.</p><p>• Prepare and support scheduled check runs, ensuring payments are issued accurately and in accordance with established deadlines.</p><p>• Reconcile invoice and payment information to identify discrepancies and follow up on items that require clarification or correction.</p><p>• Maintain organized accounts payable records and documentation to support audit readiness and internal tracking.</p><p>• Communicate with vendors and internal departments to resolve payment questions, missing details, or approval delays.</p>
<p>A growing technology company in Fremont is seeking a Contracts Administrator to join its Legal team. This role will provide day-to-day support to the General Counsel and help manage the full contract lifecycle across the organization. The position is primarily administrative in nature, with responsibility for contract intake, tracking, routing, execution, organization, and renewal management, while also assisting with first-pass review of agreements, especially nondisclosure agreements (NDAs). The Contracts Administrator will work across a wide range of company agreements and partner closely with internal stakeholders including sales, procurement, finance, HR, operations, and business leadership to help ensure contracts are processed efficiently and maintained accurately.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the General Counsel with administration of the company’s contract lifecycle management process from request through execution, storage, and renewal tracking</li><li>Serve as a central point of contact for contract intake, status updates, document routing, signature coordination, and follow-up with internal stakeholders</li><li>Conduct first-pass review of standard agreements, with a particular focus on NDAs, using approved templates, playbooks, and escalation guidelines</li><li>Prepare, revise, format, and distribute contracts and related legal documents for review and execution</li><li>Maintain organized contract files, databases, trackers, and electronic records to ensure accuracy, completeness, and accessibility</li><li>Monitor key contract dates, including renewals, expirations, notice periods, and other obligations, and proactively alert stakeholders</li><li>Assist with administration of all agreement types across the company, including customer, vendor, partner, procurement, consulting, and confidentiality agreements</li><li>Help identify nonstandard terms and route issues to the General Counsel or appropriate legal team member for further review</li><li>Track contract status and generate reports related to volume, turnaround times, renewals, and outstanding items</li><li>Support process improvement initiatives for legal operations, contract workflows, templates, and recordkeeping practices</li><li>Coordinate with cross-functional teams to collect required information and ensure timely completion of agreements</li><li>Assist with legal templates, signature packets, and document version control</li><li>Support audits, compliance requests, and internal document retrieval as needed</li><li>Perform other legal administrative and contract support duties as assigned</li></ul><p><br></p>
<p>Our client, a mission-driven organization in the nonprofit industry, is seeking an Accounts Receivable Specialist to join their team in an on-site role. This position is ideal for a detail-oriented accounting professional who excels at managing incoming payments, maintaining accurate financial records, and supporting day-to-day accounting operations.</p><p>The Accounts Receivable Specialist will be responsible for overseeing billing, payment posting, account reconciliations, and collections follow-up while ensuring accuracy and timeliness. The ideal candidate is organized, dependable, and comfortable working in a collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and post incoming payments accurately and in a timely manner</li><li>Prepare and issue invoices, statements, and account documentation</li><li>Monitor accounts receivable aging and follow up on outstanding balances</li><li>Reconcile customer accounts and resolve billing discrepancies</li><li>Maintain accurate records of transactions and payment activity</li><li>Communicate with internal departments and external contacts regarding account status</li><li>Assist with month-end close, reporting, and account reconciliations</li><li>Support cash application and ensure proper documentation is maintain</li></ul><p><br></p>
We are looking for an Applied AI Training Engineer to join a Contract opportunity in San Francisco, California. This role focuses on shaping high-quality data and evaluation assets that strengthen how large language models learn specialized enterprise software concepts, workflows, and decision patterns. The ideal candidate will combine AI training expertise, strong technical judgment, and close collaboration with subject matter experts to improve model accuracy, consistency, and real-world usefulness across complex business scenarios.<br><br>Responsibilities:<br>• Develop structured training examples that help large language models learn enterprise software behaviors, terminology, and task flows with precision.<br>• Collaborate with subject matter experts to convert product knowledge, process logic, and business context into usable datasets for model training.<br>• Define data design approaches that expand domain coverage and support reliable model performance across a wide range of user scenarios.<br>• Build, organize, and enhance large-scale datasets, including generating synthetic examples when they add value to model learning.<br>• Review model responses, investigate failure patterns, and adjust training content to close knowledge gaps and improve output quality.<br>• Establish reusable frameworks, taxonomies, and teaching methods for introducing new concepts, schemas, and specialized domains to AI systems.<br>• Create benchmark datasets and evaluation methods to measure reasoning quality, factual accuracy, coverage, and generalization.<br>• Implement quality controls that detect inconsistency, ambiguity, imbalance, and missing information within training data collections.<br>• Write and maintain Python-based tools to create, transform, validate, and manage training data efficiently at scale.<br>• Refine model behavior to better align responses with customer expectations, domain expertise, and intended software functionality.
<p>Robert Half is seeking a highly motivated and customer-focused Service Desk Specialist to provide advanced technical support in a fast-paced enterprise environment. This role will be responsible for supporting Microsoft 365, macOS and Windows environments, mobile devices, and enterprise applications while delivering exceptional service to end users, including executive-level personnel.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 2 technical support to end users via phone, email, chat, and in-person interactions, resolving escalated service requests and incidents.</li><li>Deliver high-touch, white-glove IT support for executives and VIP users, ensuring timely issue resolution and exceptional customer service.</li><li>Troubleshoot hardware, software, operating system, and application issues across Windows and macOS environments.</li><li>Administer user accounts, permissions, and access requests within Microsoft 365, Active Directory, and various SaaS platforms.</li><li>Support and manage mobile devices, including device setup, configuration, troubleshooting, and MDM/JAMF administration.</li><li>Configure, deploy, and maintain laptops, desktops, and peripheral devices to support end-user productivity.</li><li>Utilize ServiceNow and other ITSM tools to document, track, and manage incidents, requests, and service delivery metrics.</li><li>Assist with endpoint management, security initiatives, access controls, and MFA-related support activities.</li></ul>
We are looking for a detail-oriented Payroll Coordinator to support payroll administration activities for a service-focused organization in Lodi, California. This Long-term Contract opportunity is well suited for someone who enjoys accurate data management, responsive employee support, and working in a fast-paced environment with recurring deadlines. The person in this role will help maintain payroll records, prepare key payroll documentation, and assist with routine account and employee updates while ensuring consistency and confidentiality.<br><br>Responsibilities:<br>• Review time and attendance records for branch and corporate teams to identify discrepancies and support accurate payroll processing.<br>• Prepare payroll-related documentation in advance of processing cycles, including compiling sales information and adjusting holiday-related entries when needed.<br>• Maintain employee payroll records by updating address information and ensuring data changes are entered correctly and on time.<br>• Handle zero-dollar return items during pre-note stages and complete related follow-up tasks with accuracy.<br>• Coordinate the issuance, replacement, and review of pay cards for new and existing employees, including audit-related checks.<br>• Generate and distribute required timesheet reports to support payroll review and approval activities.<br>• Assist with routine payroll support tasks and respond to administrative requests as business needs arise.<br>• Help uphold organized payroll files and verify that records align with established procedures and checklists.
<p>A reputable San Francisco–based personal injury law firm is seeking an experienced Litigation Secretary to support its busy civil litigation practice. This is a contract-to-hire opportunity for a proactive, detail-oriented legal secretary who is comfortable supporting attorneys in a fast-paced, deadline-driven environment. The Litigation Secretary will provide high-level administrative and litigation support to attorneys handling plaintiff-side personal injury matters. While personal injury experience is preferred, candidates with experience supporting any civil litigation practice area are encouraged to apply.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare, revise, and format pleadings, motions, correspondence, and legal documents</li><li>E-file documents in California state and federal courts</li><li>Maintain attorney calendars, track deadlines, and manage court appearances</li><li>Open, maintain, and organize physical and electronic case files</li><li>Assist with discovery preparation and document management</li><li>Coordinate depositions, mediations, hearings, and meetings</li><li>Handle client communications, phone calls, and general administrative support</li><li>Support attorneys with trial preparation as needed</li></ul>
<p><strong>Calling all newly barred attorneys and recent law school graduates!</strong></p><p><br></p><p>Are you looking to launch your litigation career with a team that will provide hands-on training, mentorship, and meaningful case exposure? We are partnering with several respected law firms across the East Bay that are actively seeking newly licensed attorneys and junior associates for contract-to-hire opportunities with long-term growth potential.</p><p><br></p><p>These are excellent opportunities for attorneys who want to gain real courtroom exposure, work closely with experienced litigators, and build a strong foundation in civil litigation.</p><p><br></p><p><strong>Practice Areas</strong></p><ul><li>Insurance Defense</li><li>Employment Litigation</li><li>Asbestos Litigation</li><li>Toxic Tort</li><li>Medical Malpractice Defense</li></ul><p><strong>What You'll Do</strong></p><ul><li>Assist with all phases of litigation from case inception through resolution</li><li>Conduct legal research and draft memoranda, pleadings, motions, and discovery</li><li>Prepare discovery responses and review document productions</li><li>Support trial preparation</li><li>Communicate with clients, opposing counsel, experts, and witnesses</li><li>Work closely with attorneys who are committed to mentorship and professional development</li></ul><p><br></p>
<p><strong>Project Coordinator</strong></p><p><strong>Brief Job Description</strong></p><p>We are looking for a Project Coordinator to support project planning, execution, and communication to help ensure projects are completed on time and within scope.</p><p><strong>Responsibilities</strong></p><ul><li>Assist with project schedules, timelines, and documentation</li><li>Coordinate meetings, agendas, and status updates</li><li>Track project milestones, deliverables, and action items</li><li>Communicate with internal teams, vendors, and stakeholders</li><li>Maintain project files and reporting</li><li>Support risk tracking and issue resolution</li></ul>
<p>We are seeking an Office Manager to oversee day-to-day office operations and support a productive work environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage office procedures and supplies</li><li>Coordinate facilities and vendor relationships</li><li>Support onboarding and employee engagement efforts</li><li>Maintain office budgets and records</li><li>Supervise administrative support functions</li></ul><p><br></p>
<p>We are looking for an Enrollment Specialist to assist clients, students, or participants through the enrollment process.</p><p><strong>Responsibilities:</strong></p><ul><li>Guide individuals through enrollment requirements</li><li>Review applications and supporting documentation</li><li>Maintain accurate records and databases</li><li>Follow up regarding missing information</li><li>Provide exceptional customer service</li></ul><p><br></p>
<p>We are looking for a motivated and detail-oriented Recruiter to join our team on a temporary basis. This is a great opportunity for someone with 1-2 years of recruiting or sourcing experience who is eager to grow their career in recruiting.</p><p>The ideal candidate enjoys connecting with people, building candidate pipelines, learning recruiting best practices, and working in a fast-paced environment. This role offers hands-on recruiting experience with the potential for future growth into broader HR responsibilities.</p><p> </p><p><strong>What You'll Do</strong></p><ul><li>Source and identify candidates through job boards, LinkedIn, referrals, and other recruiting channels</li><li>Screen resumes and conduct initial phone interviews</li><li>Schedule interviews and coordinate communication between candidates and hiring managers</li><li>Maintain accurate candidate records within the applicant tracking system</li><li>Assist with job postings and candidate outreach efforts</li><li>Support onboarding and pre-employment processes for new hires</li><li>Partner with hiring managers and recruiters to help fill open positions quickly and effectively</li><li>Provide a positive candidate experience throughout the hiring process</li></ul><p> </p>
<p><strong>HR Coordinator</strong></p><p><strong>Brief Job Description</strong></p><p>We are seeking an HR Coordinator to support human resources operations, including onboarding, recordkeeping, recruiting coordination, and employee support. Based on general knowledge.</p><p><strong>Responsibilities</strong></p><ul><li>Coordinate onboarding, offboarding, and new hire paperwork</li><li>Maintain employee records and HR databases</li><li>Assist with benefits administration and HR reporting</li><li>Schedule interviews and support recruiting activities</li><li>Respond to employee questions regarding HR policies and procedures</li><li>Help coordinate training and employee engagement activities</li></ul>
<p><strong>Operations Coordinator</strong></p><p><strong>Brief Job Description</strong></p><p>We are hiring an Operations Coordinator to support daily business operations, improve workflow efficiency, and assist with cross-functional coordination.</p><p><strong>Responsibilities</strong></p><ul><li>Coordinate operational processes and administrative activities</li><li>Track projects, deadlines, and deliverables across departments</li><li>Prepare reports and maintain operational records</li><li>Support vendor communication and internal team coordination</li><li>Identify process improvement opportunities</li><li>Assist with scheduling, logistics, and resource planning</li></ul>
<p><strong>Office Assistant</strong></p><p><strong>Brief Job Description</strong></p><p>We are seeking an Office Assistant to support daily administrative operations and help maintain an organized, efficient office environment.</p><p><strong>Responsibilities</strong></p><ul><li>Answer phones, greet visitors, and route communications</li><li>Manage filing, data entry, and office correspondence</li><li>Order office supplies and maintain inventory</li><li>Schedule meetings and assist with calendars</li><li>Support document preparation and record maintenance</li><li>Provide general administrative support to staff as needed</li></ul>
We are looking for an experienced Paralegal to join a collaborative legal team in Costa Mesa, California on a Long-term Contract basis. In this role, you will help keep legal operations organized and efficient by supporting litigation activity, contract processes, claims coordination, and matter administration. This opportunity offers broad exposure to in-house legal work within a fast-moving business environment and regular interaction with legal, operational, and external partners.<br><br>Responsibilities:<br>• Oversee the progress of litigation, claims, and other legal matters from initial intake through final resolution, ensuring accurate documentation and timely follow-up.<br>• Organize and maintain contracts, legal records, and related materials while supporting smooth day-to-day workflow across the legal department.<br>• Monitor important dates, legal budgets, invoices, and outside counsel spending to help the team stay aligned with deadlines and cost expectations.<br>• Maintain and update matter management tools, legal databases, and standardized templates to support consistent recordkeeping and reporting.<br>• Assist with trademark support, corporate documentation, and contract administration tasks across a variety of legal matters.<br>• Work closely with internal business partners, external law firms, and third-party vendors to coordinate information, documents, and next steps.<br>• Support litigation preparation activities by gathering files, organizing case materials, and helping ensure readiness for discovery and trial-related needs.
We are looking for a Physician Onboarding Specialist to join a healthcare-focused team in Las Vegas, Nevada on a Contract basis. In this role, you will help physician practices move through onboarding by managing support requests, updating critical records, and ensuring each step is completed accurately. This opportunity is well suited for someone who thrives in a structured, fast-paced environment and can work confidently with sensitive information while delivering attentive customer support.<br><br>Responsibilities:<br>• Manage daily onboarding activities and support requests to keep physician practices on track for launch readiness<br>• Complete assigned work by following established procedures, checklists, and standardized operating guidelines<br>• Accurately enter, review, and maintain provider and practice information within internal systems and case records<br>• Update onboarding tasks, document progress clearly, and keep detailed notes for each case handled<br>• Resolve routine issues by applying approved processes and escalate exceptions when additional support is needed<br>• Safeguard confidential healthcare and business data by handling records in line with compliance and privacy expectations<br>• Communicate with customers in a calm, respectful manner to address concerns and reduce friction during onboarding<br>• Support high-volume operational workflows while maintaining consistency, accuracy, and timely completion of tasks
<p>We are seeking a dedicated Payroll Specialist who is detail-oriented, proficient in tax related regulations, and has experience utilizing an automated payroll system. The chosen candidate will play a crucial role in managing all payroll related functions including the accurate and timely payment of salaries, benefits, and taxes.</p><p>Responsibilities:</p><ul><li>Process company payroll in a timely and accurate manner.</li><li>Calculate and deduct appropriate amounts from payroll including tax deductions and benefits.</li><li>Utilize automated payroll systems similar to ADP for processing payroll and taxes.</li><li>Ensure compliance with local, state, and federal payroll tax regulations and reporting requirements.</li><li>Reconcile and verify accuracy of payroll and benefit data.</li><li>Resolve payroll discrepancies and handle employee payroll queries.</li><li>Prepare and maintain accurate payroll reports and statements.</li><li>Manage annual payroll audits.</li><li>Stay current with payroll tax requirements and relevant laws associated with the processing of employee wage data.</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented Data Entry Specialist to maintain accurate customer and account information in company databases.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Enter data from paper and electronic source documents.</li><li>Verify data accuracy and completeness.</li><li>Maintain records and perform routine database updates.</li><li>Perform regular backups to preserve information.</li><li>Respond to company inquiries and requests.</li><li>Assist with administrative and filing duties.</li></ul><p><br></p>
We are looking for an Accounting Clerk to support day-to-day financial operations. This long-term contract position is ideal for someone who is highly organized, accurate, and comfortable managing a steady flow of accounting transactions. The person in this role will contribute to accurate recordkeeping, timely payment processing, and efficient handling of receivables while working with accounting systems such as QuickBooks.<br><br>Responsibilities:<br>• Process vendor invoices, verify payment details, and help ensure accounts payable activities are completed accurately and on schedule.<br>• Record incoming payments, update customer account information, and support accounts receivable follow-up to maintain current balances.<br>• Enter financial data into accounting systems with a high level of accuracy and review entries for completeness and consistency.<br>• Maintain organized documentation for invoices, payment records, and related accounting files to support internal tracking and audits.<br>• Use QuickBooks to post transactions, reconcile records, and assist with routine accounting updates and reporting.<br>• Communicate with vendors or customers regarding billing questions, payment status, and account discrepancies in a clear and courteous manner.<br>• Assist with invoice processing tasks by reviewing submitted documents and routing items for proper approval when needed.
<p>An established manufacturing and distribution operation is seeking a dependable Fleet Dispatcher to coordinate company drivers, monitor outgoing deliveries, and support warehouse transportation activities. This role is ideal for someone who enjoys working alongside warehouse and operations teams while keeping daily transportation schedules on track. The successful candidate will bring strong organizational skills, attention to detail, and the ability to respond quickly when priorities change.</p><p><strong>What You’ll Do:</strong></p><ul><li>Assign delivery routes and coordinate daily schedules for company drivers.</li><li>Communicate loading priorities and delivery instructions to warehouse personnel.</li><li>Monitor fleet activity and maintain visibility into driver availability and delivery progress.</li><li>Coordinate vehicle maintenance appointments, inspections, and service schedules.</li><li>Track fuel usage, mileage, delivery logs, and fleet-related documentation.</li><li>Ensure drivers have the appropriate paperwork, delivery instructions, and customer information.</li><li>Assist with resolving delivery issues, equipment delays, and scheduling conflicts.</li><li>Maintain records related to vehicle registrations, insurance, and driver documentation.</li><li>Coordinate with purchasing and warehouse teams to prioritize urgent shipments.</li><li>Prepare daily fleet activity reports and identify opportunities to improve delivery efficiency.</li></ul><p><br></p>
<p>A well-established manufacturer is adding an Accounts Payable Specialist to support its purchasing and finance operations. This role is a great fit for someone who enjoys solving invoice discrepancies, coordinating with suppliers, and ensuring the numbers behind inventory and purchasing transactions are accurate. The person in this position will work closely with purchasing, warehouse, and accounting teams to keep supplier accounts current and prevent billing issues from affecting daily operations.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Review and process invoices for raw materials, packaging, freight, equipment, and business services.</li><li>Match invoices with purchase orders and receiving records.</li><li>Investigate price variances, quantity discrepancies, duplicate invoices, and missing credits.</li><li>Reconcile supplier statements and maintain accurate vendor account balances.</li><li>Prepare payment batches and monitor invoices approaching due dates.</li><li>Maintain vendor records, payment terms, and required tax documentation.</li><li>Coordinate with purchasing and warehouse teams to resolve receiving and pricing issues.</li><li>Review freight invoices and other inventory-related expenses for proper coding.</li><li>Assist with month-end accruals, AP reconciliations, and expense reporting.</li><li>Identify recurring invoice issues and recommend ways to improve processing accuracy.</li></ul>
<p>Robert Half is seeking a detail-oriented <strong>Deltek VantagePoint Application Support Specialist</strong> to provide front-line support for day-to-day Deltek issues. This individual will monitor incoming support tickets, troubleshoot user questions, manage account access and permissions, and assist with routine system maintenance and configuration support. Apply today!</p><p><br></p><p><strong>Duration: </strong>3 months with potential to extend</p><p><strong>Location: </strong>100% Remote</p><p><strong>Schedule:</strong> Monday - Friday 9-4 PM PST, core meetings</p><ul><li>Starting at 40 hours a week, then move into 20 hours per week.</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and respond to incoming Deltek VantagePoint support tickets.</li><li>Troubleshoot basic user issues and answer day-to-day system and navigation questions.</li><li>Create, update, activate, and deactivate user accounts.</li><li>Process approved user access, security, and permission changes.</li><li>Support employee onboarding and offboarding within Deltek.</li><li>Maintain employee records, including supervisor, office, organization, and other updates.</li><li>Assist employees with timesheet, expense, project access, charge code, and approval routing issues.</li><li>Perform routine data maintenance and identify and correct inaccurate or incomplete records.</li><li>Document ticket resolutions and identify recurring issues or opportunities for process improvement.</li><li>Create and maintain SOPs and knowledge-base documentation for common support requests.</li><li>Escalate complex configuration, financial, integration, security, and system issues to the appropriate system owners.</li></ul>
<p>Boutique law firm is seeking a part-time Legal Assistant to support legal and administrative operations in Menlo Park, California. This Legal Assistant position is ideal for someone who can manage deadlines, coordinate court-related documentation, and keep case activity organized in a fast-paced environment. The role requires strong administrative judgment, accuracy in legal filings, and the ability to work effectively across multiple litigation matters. This part-time role is 20-25 hours per week with a flexible schedule within standard business hours and requires on-site work. The ideal candidate will have at least one year of administrative experience in a corporate work environment; legal experience is a plus but not required. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Prepare, review, and submit legal documents through electronic filing systems while ensuring compliance with court rules and deadlines.</p><p>• Maintain attorney calendars by tracking hearings, filing dates, case milestones, and other time-sensitive litigation events.</p><p>• Organize case files, correspondence, and supporting records so materials are current, accessible, and properly documented.</p><p>• Coordinate court filings and related follow-up activities, including confirming submissions and resolving filing issues when needed.</p><p>• Assist with civil litigation matters by supporting document preparation, case tracking, and general legal administrative tasks.</p><p>• Monitor scheduling changes and communicate important updates to attorneys and internal stakeholders in a timely manner.</p><p>• Perform routine legal support duties that contribute to efficient case management and day-to-day workflow continuity.Botui</p>
We are looking for a Customer Service Representative to support a busy real estate and property office in Las Vegas, Nevada. This Contract position is ideal for someone who enjoys helping people, managing a steady flow of phone and in-person inquiries, and resolving community-related concerns with care and efficiency. The person in this role will serve as a key point of contact for residents, visitors, and internal teams while keeping communication organized and responsive.<br><br>Responsibilities:<br>• Respond to a high volume of incoming calls and walk-in inquiries, providing courteous and timely assistance for community-related questions and concerns.<br>• Address resident and visitor issues by gathering details, sharing accurate information, and directing matters to the appropriate team when needed.<br>• Prepare, review, and process forms, written responses, and general correspondence with strong attention to accuracy and completeness.<br>• Maintain organized filing and recordkeeping practices to support efficient office operations and easy document retrieval.<br>• Deliver administrative and customer support to other departments during peak periods or when additional coverage is required.<br>• Track inquiries and follow up on open items to help ensure issues are resolved in a timely and thorough manner.<br>• Communicate with individuals in a calm and respectful manner, especially when handling sensitive, urgent, or escalated situations.