We are looking for a dedicated Clinical Application Support Specialist to serve as the vital link between clinical operations and technology. In this role, you will support, implement, and optimize clinical software systems to ensure that healthcare professionals have the tools they need to deliver safe, efficient, and high-quality care. This is a contract position based in Albuquerque, New Mexico, offering the opportunity to collaborate with clinicians, IT teams, and vendors in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Troubleshoot and resolve complex issues related to clinical software systems and workflows.<br>• Provide training to clinicians and staff on effective use of clinical applications.<br>• Analyze current workflows and recommend enhancements to improve efficiency and accuracy.<br>• Support provider documentation, dictation, and transcription processes to ensure seamless operations.<br>• Conduct audits to verify data accuracy and ensure compliance with organizational standards.<br>• Maintain up-to-date documentation and create training materials for clinical systems.<br>• Collaborate with IT teams and software vendors to address issues, implement upgrades, and enhance system features.<br>• Communicate system updates, planned downtimes, and resolutions to staff and leadership.<br>• Offer onsite support through regular travel to healthcare facilities.<br>• Participate in a 24/7 on-call rotation to provide timely assistance as needed.
<p><strong>Technical Business Analyst III</strong></p><p><strong>Location:</strong> Philadelphia, PA (Hybrid – onsite 3-4x a week)</p><p><strong>Employment Type:</strong> 38 Weeks, ASAP-12/31/2026 with potential extension</p><p><strong>Role Overview</strong></p><p>The Technical Business Analyst III supports large-scale mobile and eCommerce platforms by translating business needs into clear, actionable technical requirements. This role partners closely with product, engineering, UX, and testing teams to deliver high-quality customer-facing solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Define and document business and technical requirements, including user stories, workflows, APIs, and data mappings</li><li>Create and groom front-end and back-end user stories in Jira with acceptance criteria and integration details</li><li>Develop Swagger (OpenAPI) specifications and JSON API payloads</li><li>Analyze third-party APIs and system integrations</li><li>Collaborate with cross-functional teams throughout design, development, testing, and deployment</li><li>Support testing activities by validating delivered functionality against requirements</li><li>Participate in Agile ceremonies and contribute to sprint planning and execution</li><li>Create product and customer journey documentation, including digital communications (email/SMS)</li></ul>
<p>TITLE: AZURE CLOUD IT SUPPORT SPECIALIST - TIER 1 - **DIRECT HIRE -IMMEDIATE HIRE! WITH IMMEDIATE BENEFITS! IMMEDIATE INTERVIEW!</p><p>LOCATION: 100% ONSITE IN DES MOINES. 5 DAYS ONSITE DAILY DES MOINES, Iowa</p><p>THIS COMPANY IS IN A COMPANY CONGLOMERATE OF A "WARREN BUFFET" ESQUE TYPE OF LEADER AND A HGIHLY SUCCESSFUL PORTFOLIO OF COMPANIES. THIS US DES MOINES LOCATION WILL GROW IN THE NEXT FEW YEARS! </p><p>********IMMEDIATE HIRE******************</p><p>MUST BE A US CITIZEN / GREENCARD HOLDER – NO H1B visa, No F1 No OPT status. </p><p>Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!</p><p>At Least 1 year of PROFESSIONAL experience. Why Join? </p><p>PERKS: Company is migrating 100% AZURE CLOUD! Do you love helping others & solving tech challenges? 🖥️ Are you an AZURE CLOUD IT Support Analyst who thrives on delivering exceptional IT support? 🙌 We're searching for a dedicated Cloud Help Desk Specialist ready for a long-term role with a small company focused on Help Desk, Break/Fix, & Desktop Support!📌 Expand your knowledge - Azure, Intune, M365/ O365Only apply if you have positive attitudes, 💪 strong work ethics, and someone with the patience to make technology approachable for everyone with non-technical, high work volume users!****For immediate consideration, contact me directly: Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. * My DIRECT EMAIL address is on my LinkedIN profile.****🛠️ </p><p>What You Will Do:Your day-to-day will include:</p><p>✔️ Tier 1 Help Desk Support 💻 Tier 1, Desktop Support, hand holding a User Base by yourself as sole Help Desk Support</p><p>✔️ Cloud, Intune, AutoPilot, M365 / O365 / Active Directory</p><p>✔️ Windows Support </p><p>✔️ Laptop Imaging & Automation ! Volume laptop rollouts</p><p>✔️ Hardware troubleshooting for desktops, laptops, printers, conference room, Zoom / Teams support.</p><p>✔️ Freshdesk Ticketing Management System experience</p><p>✔️ Resolving High Volume of tickets 📋</p><p>✔️ Hybrid Active Directory: Password resets, account unlocks, and access management 🔐.</p><p>✔️ 3rd Party Vendor Software experience Must-Haves ✅💡 1+ years Tier 1 Help Desk experience.💡 Solid hardware & software troubleshooting skills.💡 Experience with Citrix. Soft Skills 💬 That Make You a Set Apart🌟 A problem-solver with a can-do attitude. Patient.If you're excited to troubleshoot, and Expand your IT Support skills with a prestigious company don't wait—apply today🚀This is a full-time salaried Cloud Help Desk Specialist Direct Hire PERM up to $65K PLUS OVERTIME + BENEFITS!</p><p>For immediate & confidential consideration for this CLOUD AZURE IT SUPPORT SPECIALIST, contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at My Direct Office #: 515-259-6087 or Cell: 515-991-0863, and email resume CONFIDENTIALLY & directly to me. ** my DIRECT EMAIL address is on my LinkedIN profile. Or you can ONE CLICK APPLY. Your resume will not be submitted without your permission</p>
<p><strong>About the Organization:</strong></p><p>Our client is a mission-driven nonprofit committed to supporting underserved populations. They are seeking a proactive <strong>Customer Success Specialist</strong> to ensure clients and partners achieve meaningful outcomes through the organization’s programs and services. This role transitions to hybrid (3 days remote, 2 days in office) after the first six months of onsite work. </p><p><strong>Role Overview:</strong></p><p>The Customer Success Specialist is responsible for building strong relationships with clients and stakeholders, providing guidance and support, and ensuring satisfaction with the organization’s offerings. This role combines problem-solving, communication, and data tracking to drive positive client outcomes and strengthen engagement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Onboard and guide clients through programs, services, or initiatives.</li><li>Act as a trusted resource, addressing client questions, concerns, and feedback.</li><li>Monitor client engagement and satisfaction, identifying opportunities to enhance experiences.</li><li>Collaborate with internal teams to resolve challenges and implement solutions.</li><li>Maintain accurate records in CRM or database systems for reporting and analysis.</li><li>Contribute to process improvements to enhance client success and retention.</li></ul>
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience.<br><br>Responsibilities:<br>• Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction.<br>• Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines.<br>• Handle customer inquiries, prepare quotations, and initiate purchase orders with precision.<br>• Process orders, changes, and returns in accordance with company policies and procedures.<br>• Foster strong relationships with customers by delivering friendly and attentive support.<br>• Calculate pricing, discounts, shipping fees, and sales margins efficiently.<br>• Investigate and resolve customer concerns such as product quality issues or shipment delays.<br>• Recommend additional products and services to customers and close sales opportunities.<br>• Perform administrative tasks, including maintaining customer records and organizing order documentation.
We are looking for a dedicated Customer Success Specialist to join our team in Meridian, Idaho. In this long-term contract position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving connectivity issues, and providing exceptional support. This is an excellent opportunity to apply your administrative and communication skills in a dynamic and customer-focused environment.<br><br>Responsibilities:<br>• Respond promptly and with attention to detail to customer inquiries through email and other communication channels.<br>• Assist customers in resolving connectivity issues and troubleshooting technical problems.<br>• Manage multiple browsers and tools efficiently to ensure accurate and timely responses.<br>• Maintain detailed records of customer interactions and follow-ups in the system.<br>• Provide administrative support by streamlining processes and ensuring adherence to operational procedures.<br>• Collaborate with internal teams to address customer concerns and provide effective solutions.<br>• Communicate updates and resolutions to customers in a clear and detail-oriented manner.<br>• Offer guidance on administrative procedures to enhance the customer experience.<br>• Utilize Microsoft Outlook to manage correspondence and organize tasks effectively.<br>• Contribute to continuous improvement initiatives by identifying areas for operational enhancement.
<p>Job Summary</p><p>We are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.</p><p>Key Responsibilities</p><ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul><p><br></p>
WHAT WE’RE LOOKING FOR We’re seeking someone who brings professionalism, patience, and genuine care to every customer interaction. In this role, you’ll be the first point of contact for incoming calls and emails—supporting customers with status updates, questions, general inquiries, and the occasional grievance. You’ll handle a high volume of calls, route inquiries to the right team members, and enter accurate information into our systems.
We are looking for a Customer Success Specialist to support client service, enrollment coordination, and day-to-day administrative operations in Mooresville, North Carolina. This contract-to-permanent opportunity is ideal for someone who brings a service-minded approach, strong organizational skills, and sound judgment when working with sensitive information. The person in this role will help create a smooth experience for clients and internal partners by managing details accurately and responding to needs effectively.<br><br>Responsibilities:<br>• Coordinate client-facing and internal administrative activities to keep business development and operational workflows moving efficiently.<br>• Support group benefits enrollment processes by preparing documents, tracking submissions, and following up to ensure timely completion.<br>• Manage incoming and outgoing email communication with a clear, responsive, and customer-focused approach.<br>• Maintain organized back-office records and compliance-related documentation with a high level of accuracy and confidentiality.<br>• Assist with office administration tasks that contribute to a well-run and organized work environment.<br>• Provide customer support across multiple browser-based systems while navigating competing priorities effectively.<br>• Help monitor client requests, resolve routine issues, and escalate complex matters to the appropriate team members when needed.<br>• Contribute to process consistency by updating files, confirming required information, and supporting operational reporting as needed.
<p><strong>Overview:</strong></p><p>Join a dynamic and growing organization in Columbia, SC as a Customer Service / Account Manager on a contract-to-hire basis. This role offers the opportunity to engage with key clients, resolve inquiries efficiently, and drive customer success. You will be instrumental in providing a top-tier customer experience while balancing account management responsibilities. Our team values adaptability, proactive problem-solving, and commitment to excellence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing customer relationships and ensuring satisfaction.</li><li>Handle inbound and outbound customer inquiries, resolve issues, and troubleshoot problems in a timely and professional manner.</li><li>Track account activity, update records, and manage documentation to support service delivery and performance reporting.</li><li>Collaborate with internal teams (e.g., sales, operations, support) to address client needs, implement service solutions, and drive account growth.</li><li>Monitor account health, proactively identify risks or opportunities, and present recommendations to ensure client retention.</li><li>Support process improvements and contribute to operational efficiency using common customer service technologies.</li><li>Educate clients about products, services, and best practices to maximize account value and satisfaction.</li></ul><p><br></p>
<p>Robert Half has a brand new opening for a <strong>Technical Lead / Integrations Developer</strong> for a <strong>1 year contract</strong>, with a reputable higher-education client based here in the Tampa Bay area.</p><p>Position is 100% REMOTE, and full-time hours.</p><p>Interviews are actively being scheduled - Apply NOW!</p><p><br></p><p>Looking for an experienced <strong>Technical Lead / Integrations Developer</strong> to support the design, development, testing, and maintenance of <strong>Oracle HCM Cloud integrations and extracts</strong>. This role requires a <strong>strong technical background in Oracle HCM</strong>, with hands-on experience delivering complex inbound and outbound integrations, reporting extracts, data loads, and workflow configurations across enterprise systems.</p><p><br></p><p><strong>Scope of Work:</strong></p><p><strong>Integrations & Extract Development:</strong></p><ul><li>Design, develop, and maintain <strong>Oracle HCM Extracts</strong> to retrieve HCM data and automate secure file transmissions.</li><li>Build and support integrations between <strong>Oracle HCM Cloud</strong> and external systems such as <strong>PeopleSoft, EBS, ADP, and Kronos</strong>.</li><li>Develop reporting templates (eText, RTF) and generate <strong>EDI/EFT files</strong> in delimited, fixed-width, and CSV formats.</li></ul><p><strong>Data Conversion & Loading:</strong></p><ul><li>Perform bulk data mapping and data loads using <strong>HCM Data Loader (HDL)</strong> and related tools including <strong>HSDL, FBL, PBL, HCM Extracts, and Fast Formulas</strong>.</li><li>Support data conversions and ongoing data maintenance activities based on business requirements.</li></ul><p><strong>Reporting & Analytics:</strong></p><ul><li>Develop <strong>BI Publisher</strong> reports using XML, SQL, JavaScript, CSS, CSV, and Excel outputs.</li><li>Build dashboards, analytics reports, prompts, and filters using the integrated OBIEE (Oracle Business Intelligence Enterprise Edition) platform to deliver real-time analysis.</li></ul><p><strong>Workflow, Security & Configuration:</strong></p><ul><li>Configure custom <strong>Oracle HCM workflows</strong> and approval hierarchies using the BPM (Business Process Management) approval tool for MSS (Manager Self Services) and ESS (Employee Self Services) processes.</li><li>Configure and maintain <strong>Oracle HCM Security</strong> and workflow processes.</li></ul><p><strong>Testing, Support & Collaboration:</strong></p><ul><li>Participate in all phases of the <strong>Software Development Life Cycle (SDLC)</strong>.</li><li>Support integration testing and <strong>User Acceptance Testing (UAT)</strong>; troubleshoot and resolve defects.</li><li>Provide design solutions for complex technical and business problems and support performance tuning.</li></ul><p><strong>Deliverables:</strong></p><ul><li>Oracle HCM integrations and extracts</li><li>Inbound and outbound interface files (EDI/EFT)</li><li>BI Publisher reports and analytics dashboards</li><li>Technical design, configuration, and support documentation</li><li>Unit, system, and UAT support artifacts</li></ul>
We are looking for a detail-oriented and proactive Operations Support team member to join our team in Visalia, California. In this contract position, you will be instrumental in ensuring the seamless execution of order processing, from initial placement to final payment, while maintaining high standards of customer satisfaction. This role is ideal for someone who thrives in a fast-paced environment and is eager to learn and grow under supervision and mentorship.<br><br>Responsibilities:<br>• Utilize technology to identify and address issues, collaborating with team members to remove operational obstacles.<br>• Build strong working relationships with internal and external stakeholders to manage product pricing, transportation, and informational needs.<br>• Learn to oversee and plan order activities, ensuring all tasks are accurately completed within the system.<br>• Assist in coordinating order-related processes, including shipment tracking, exception management, inventory reconciliation, and invoicing.<br>• Resolve issues with exception orders by working with clients, transportation providers, and distribution partners to minimize disruptions.<br>• Maintain accurate item-level data in company systems, including pricing, pack sizes, and product descriptions.<br>• Monitor and mitigate potential service failures, such as late deliveries, to ensure minimal customer impact.<br>• Deliver exceptional customer service by providing clear, effective communication and promptly addressing inquiries.<br>• Regularly update the team on operational status and performance metrics.<br>• Support ongoing process improvement initiatives to enhance operational efficiency.
<p>We are looking for an experienced IT Support Tier II or III to provide hands-on technical support for business clients in Beavercreek, Ohio. This role combines desk-side assistance, remote troubleshooting, and infrastructure support across Microsoft environments, end-user devices, and core network systems. The ideal candidate brings strong customer service skills, solid technical judgment, and the ability to manage issues efficiently in a fast-paced, team-oriented setting.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote and on-site technical support for desktop systems, user accounts, software issues, and everyday IT service requests for clients in Beavercreek, Ohio.</p><p>• Set up, maintain, and troubleshoot Windows-based server environments while supporting core services such as directory management and policy administration.</p><p>• Administer Microsoft 365 platforms, including email, file collaboration, device management, and cloud-based user services.</p><p>• Deploy, configure, and support Windows 11 workstations, laptops, and connected peripherals to ensure reliable end-user performance.</p><p>• Monitor and maintain backup and recovery solutions to help protect business data and support restoration needs when required.</p><p>• Install and support network infrastructure such as firewalls, switches, wireless access points, and routing equipment across client environments.</p><p>• Keep service records, system configurations, and technical documentation accurate and up to date for ongoing support and continuity.</p><p>• Participate in a rotating after-hours support schedule, providing periodic on-call assistance as needed.</p>
We are looking for a skilled IT/OT Service Desk Specialist to join our team in North Charleston, South Carolina. This Contract to permanent position involves delivering top-notch technical support and customer service to both internal employees and external clients in office and operational environments. If you are a proactive problem-solver with a strong focus on customer satisfaction, we encourage you to apply.<br><br>Responsibilities:<br>• Diagnose and resolve issues related to hardware, software, and network systems, escalating complex problems when necessary.<br>• Monitor system performance to ensure reliability, security, and optimal functionality.<br>• Assist end users with system access, hardware setup, application usage, and configurations.<br>• Document incidents, solutions, and knowledge base articles to promote ongoing improvement.<br>• Manage the lifecycle of end-user hardware and software, including installation, configuration, and upgrades.<br>• Perform account management tasks, such as resetting passwords and resolving access issues.<br>• Provide remote support for users both on-site and in off-site locations.<br>• Deliver basic training to users on IT tools and technologies to enhance their efficiency.<br>• Collaborate with internal IT teams and external vendors to address and resolve technical issues.<br>• Support IT security policies by enforcing access controls, managing backups, and implementing antivirus solutions.
<p><b>Help Desk Analyst </b></p><p>On-site | Austin, TX | Contract-to-Hire</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide first‑ and second‑level technical support to end users via phone, email, chat, and ticketing systems</li><li>Diagnose, troubleshoot, and resolve hardware, software, and network issues in a timely manner</li><li>Log, track, and update support tickets, ensuring accurate documentation and proper escalation when needed</li><li>Support Windows/macOS operating systems, Microsoft 365, email, printers, VPNs, and basic networking issues</li><li>Assist users with account setup, password resets, permissions, and access management (Active Directory / Azure AD)</li><li>Educate users on best practices, system usage, and basic troubleshooting steps</li><li>Perform system checks, software installs, updates, and patches</li><li>Coordinate with internal IT teams and vendors to resolve complex issues</li></ul>
<p>We are looking for a Help Desk Analyst to join a security-focused team in Uniontown, Ohio. This long-term contract opportunity supports day-to-day technical assistance for field operations and internal users. The role is ideal for someone who is comfortable troubleshooting Windows environments, documenting issues clearly, and providing responsive service through a ticket-driven support process.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line technical support by responding to inbound requests from field technicians and resolving desktop and application-related issues.</p><p>• Investigate problems in Windows 10 and related Microsoft environments, identify root causes, and determine appropriate next steps for resolution.</p><p>• Access business applications before and after upgrade activities to record defects, confirm functionality, and capture findings accurately.</p><p>• Create, update, and track service desk tickets to ensure incidents and deficiencies are documented and routed correctly.</p><p>• Use Active Directory tools to support account-related requests, access issues, and basic user administration tasks.</p><p>• Maintain detailed support records, issue notes, and status updates so teams have clear visibility into open items.</p><p>• Participate in initial daytime training and onboarding activities to gain system access and prepare for the assigned support schedule.</p><p>• Work a four-day, ten-hour shift schedule after onboarding while meeting service expectations and response timelines.</p>
<p>We are looking for a Help Desk Analyst to join a security-focused team in Uniontown, Ohio on a long-term contract assignment. This position supports technical operations by documenting application issues, assisting field technicians through an inbound support queue, and helping maintain consistent service during scheduled project work. The role begins with daytime training and access setup, then transitions to a four-day workweek schedule.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line support for field technicians by responding to incoming calls and resolving routine technical questions.</p><p>• Review application behavior before and after upgrade-related activities and record any issues that require follow-up.</p><p>• Create, update, and track service desk tickets to ensure technical problems are properly documented and routed.</p><p>• Troubleshoot Windows-based desktop and access issues using established support procedures and escalation paths.</p><p>• Use Active Directory to assist with user access, account support, and related administrative tasks.</p><p>• Document deficiencies clearly so support teams can investigate and address unresolved problems.</p><p>• Participate in initial daytime training and network access preparation before moving to the standard project schedule.</p>
We are looking for a dedicated Help Desk Analyst to join our team on a long-term contract basis in Jacksonville, Florida. This role is pivotal in delivering exceptional technical support, assisting users with IT-related issues, and ensuring the seamless operation of end-user computing systems. If you are passionate about technology and thrive in a collaborative, service-oriented environment, this opportunity is for you.<br><br>Responsibilities:<br>• Provide first-level technical support by addressing and resolving IT incidents and service requests submitted to the Service Desk.<br>• Escalate complex issues to appropriate teams to ensure timely and effective resolution.<br>• Maintain and support endpoint devices, including Apple and PC systems, ensuring proper deployment and functionality.<br>• Collaborate with team members to improve processes and implement best practices for IT service management.<br>• Communicate effectively with end users and team members to provide updates and ensure clarity regarding ongoing work and resolutions.<br>• Monitor and maintain tools and applications used for IT End User Services, ensuring optimal performance.<br>• Stay informed about emerging technologies and participate in initiatives that enhance IT service delivery.<br>• Build and maintain strong relationships with internal and external stakeholders, fostering a positive and attentive work environment.<br>• Contribute to continuous improvement efforts by identifying opportunities to enhance systems and processes.
<p>We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This is a PART-TIME role where you can see between 24-30 hours of consistent work. This long-term contract position offers an excellent opportunity to provide essential IT support and ensure smooth technical operations within a dynamic paper and packaging industry environment. The role requires onsite presence and focuses on delivering effective solutions to hardware and software challenges.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve basic IT issues, ensuring minimal disruption to operations.</p><p>• Configure and image PCs and laptops to meet organizational standards.</p><p>• Set up and maintain workstations, ensuring optimal functionality.</p><p>• Install and connect printers and other hardware devices to the network.</p><p>• Perform basic troubleshooting of hardware and software concerns.</p><p>• Upgrade and maintain hardware components to enhance performance.</p><p>• Assist with software installations, updates, and problem resolution.</p><p>• Provide technical support in a data center environment.</p><p>• Address and resolve workstation hardware issues efficiently.</p><p>• Document and report technical problems and resolutions for future reference.</p>
We are looking for a skilled Technical Business Analyst with expertise in data analysis to join our team in White Plains, New York. In this role, you will bridge the gap between business needs and technical solutions, ensuring data processes align with organizational goals. If you have a strong analytical background and experience working with data platforms and visualization tools, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze and interpret complex datasets to identify trends and deliver actionable insights.<br>• Collaborate with stakeholders to gather and translate business requirements into technical solutions.<br>• Design and implement data pipelines using tools such as Python or Java to automate workflows.<br>• Optimize database performance and manage data warehousing using platforms like Microsoft SQL Server.<br>• Utilize cloud services, such as AWS or Azure, to support scalable data solutions.<br>• Develop and maintain ETL processes for efficient data extraction, transformation, and loading.<br>• Create dynamic dashboards and visualizations using tools like Tableau or Power BI.<br>• Ensure data integrity and accuracy through rigorous testing and validation.<br>• Provide technical support and training to non-technical team members.<br>• Document processes and workflows to ensure clarity and continuity.
<p>Robert Half is seeking a <strong>Service Desk Contractor</strong> to provide frontline technical support to internal users in a fast-paced, enterprise environment. The position is 100% onsite in Seattle, WA, that contract. Apply Today! </p><p><br></p><p><strong><u>Job Details: </u> </strong></p><p><strong>Schedule: </strong>Monday-Friday 8-5pm</p><p><strong>Duration: </strong>Short Term Contract <strong> </strong></p><p><strong>Location: </strong>Seattle, WA<strong> </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for IT support, resolving issues or escalating as needed</li><li>Monitor and respond to incoming requests via phone, email, and ticketing systems</li><li>Troubleshoot and resolve issues related to: </li><li>Hardware and workstations</li><li>Software and Microsoft 365 applications</li><li>Login/access issues, including MFA</li><li>Mobile devices and Intune/Company Portal</li><li>Accurately document, track, and update tickets within the service desk system</li><li>Follow established IT processes, security protocols, and validation procedures</li><li>Support onboarding and offboarding activities, including device setup and user guidance</li><li>Collaborate with internal IT teams to ensure timely resolution of incidents</li><li>Deliver a high-quality, customer-focused support experience</li></ul>
<p>We are looking for an Technical Sourcer to join our team in Los Angeles, California. In this role, you will leverage your expertise in talent acquisition to identify top technical candidates and match them with client needs. This position offers the opportunity to work in a dynamic environment while building relationships with clients and candidates in the technology industry.</p><p><br></p><p>Responsibilities:</p><p>• Utilize various sourcing methods such as proprietary databases, job boards, networking events, and referrals to identify candidates for technical roles.</p><p>• Match candidates to client needs across IT functional areas, including infrastructure, operations, ERP, AI, software development, DevOps, and cybersecurity.</p><p>• Conduct comprehensive screening and interviews to assess candidate qualifications and suitability for specific roles.</p><p>• Collaborate with clients to understand job requirements and develop strategies for successful placements.</p><p>• Provide post-placement support to candidates, ensuring a smooth transition and continued engagement.</p><p>• Advise clients on hiring strategies, market trends, salary expectations, and talent acquisition techniques.</p><p>• Maintain accurate and detailed records of recruitment activities and candidate interactions.</p><p>• Build and nurture relationships with clients and candidates to expand the network and drive successful placements.</p>
We are looking for a skilled End User Migration Technician to join our team in Cincinnati, Ohio. This is a Contract position where you will play a critical role in ensuring the seamless setup, maintenance, and support of end-user devices. Bring your expertise in hardware installation and troubleshooting to help deliver exceptional technical support.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot computer hardware and associated devices to ensure optimal performance.<br>• Provide hands-on assistance with cable installations and ensure proper connectivity for end-user systems.<br>• Support and maintain Dell Technologies and Apple devices, addressing any technical issues that arise.<br>• Collaborate with team members to ensure a smooth migration process for end-user systems.<br>• Conduct routine inspections and maintenance to prevent hardware failures or disruptions.<br>• Document technical procedures and solutions to maintain accurate records for future reference.<br>• Respond promptly to user requests and provide efficient resolutions to technical problems.<br>• Train end-users on basic hardware functions and troubleshooting techniques as needed.<br>• Ensure all hardware installations comply with organizational standards and guidelines.
<p>We are looking for a skilled Telecommunications Specialist to join our team in New Haven, Connecticut. This position involves working within a dynamic technical call center environment, focusing on ensuring seamless communication systems and user support. As a Long-term Contract role, this opportunity offers the chance to contribute to impactful projects in the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide Level 1 technical support and troubleshooting assistance to end users within the call center environment.</p><p>• Manage provisioning tasks to ensure efficient setup and operational functionality of communication systems.</p><p>• Collaborate with business stakeholders to design and implement call flows tailored to organizational needs.</p><p>• Develop and enhance system features to optimize performance and user experience.</p><p>• Perform ongoing maintenance and support for communication platforms, including Genesys and UCCX.</p><p>• Analyze and resolve technical issues to minimize disruptions and maintain system reliability.</p><p>• Maintain accurate documentation of system configurations, processes, and troubleshooting steps.</p><p>• Support the integration and migration of users into upgraded communication platforms.</p><p>• Ensure compliance with industry standards and regulations, including ICD codes.</p><p>• Deliver exceptional service while addressing telecommunications-related inquiries and challenges.</p>
<p>We are looking for an experienced Senior Engineering Technician to join our client's team 100% onsite in Greater Milwaukee. In this role, you will perform advanced mechanical testing and troubleshooting while ensuring the reliability of automated systems and processes. This position offers an opportunity to lead lab activities, mentor peers, and contribute to the continuous improvement of testing methodologies and equipment.</p><p><br></p><p>Responsibilities:</p><p>• Conduct advanced mechanical tests using sophisticated electrical and mechanical testing equipment.</p><p>• Prepare detailed reports, daily test logs, and incident summaries to document findings.</p><p>• Lead lab operations and provide mentorship to other technicians to enhance team capabilities.</p><p>• Set up, troubleshoot, and interpret data from data acquisition systems to ensure accurate results.</p><p>• Serve as a subject matter expert on testing processes, product performance, and test results.</p><p>• Provide feedback to supervisors and engineers to prioritize workload and improve processes.</p><p>• Recommend product improvements based on test results, competitive analysis, and observations.</p><p>• Drive continuous improvement initiatives for lab equipment, test systems, and operational methods.</p><p>• Utilize fabrication tools to modify components or generators as needed.</p><p>• Collaborate with cross-functional teams to share insights and influence decision-making.</p>