<p>Our client is seeking a dedicated Bilingual Spanish Customer Service Representative to join their team. This position is ideal for candidates who excel at communicating effectively in both English and Spanish, offer exceptional customer support, and thrive in a dynamic, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Address and resolve customer issues, ensuring a positive and inclusive customer experience</li><li>Accurately maintain records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and providing product or service information</li><li>Support additional administrative tasks as needed</li></ul><p><br></p>
<p>We are looking for a Spanish Bilingual Customer Service Representative to support a non-profit organization through a Contract assignment based in Chicago, Illinois. In this role, you will serve as a key point of contact for members, providing thoughtful assistance over the phone, documenting interactions accurately, and helping callers understand available resources, policies, and required next steps. This position is well suited for a customer service representative with strong call center experience, dependable attendance, and a detail-focused approach to every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming member calls with patience and a service-minded approach.</p><p>• Record detailed and accurate notes from each interaction while updating information in web-based systems and internal databases.</p><p>• Guide members through policies, procedures, and follow-up actions so they clearly understand what is needed next.</p><p>• Explain documentation expectations and offer practical direction to help members complete requests correctly.</p><p>• Enter orders, service details, and other required information with a high degree of accuracy.</p><p>• Use tools such as SharePoint and Microsoft Office applications to access information, track activity, and support daily operations.</p><p>• Handle a steady volume of calls while maintaining quality standards, confidentiality, and strong attention to detail.</p><p>• Support additional customer service and administrative tasks as needed to meet team and member needs.</p>
<p>We are looking for a Customer Service Representative to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who communicates clearly, enjoys assisting customers over the phone, and can handle routine service needs with accuracy and professionalism. The person in this role will support customers by resolving account-related concerns, sharing product information, and helping them make informed decisions while meeting call center performance expectations.</p><p><strong>***The shift is Monday - Friday 1pm - 10pm EST***</strong></p><p><strong>MUST BE FLUENT IN SPANISH AND ENGLISH</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and document service concerns by creating and updating trouble tickets as needed.</p><p>• Provide clear explanations of available products, service features, pricing details, and applicable fees so customers understand their options.</p><p>• Use call center applications and support tools efficiently to access account information, complete service requests, and maintain accurate records.</p><p>• Resolve common customer issues by following established procedures and escalating more complex matters when additional guidance is required.</p><p>• Consistently meet service quality standards, productivity goals, and other call center performance measures.</p><p>• Encourage customers to use online and automated self-service resources when those options best support their needs.</p><p>• Share information about current promotions, enhanced offerings, and upgraded solutions that may benefit the customer.</p><p>• Prepare and communicate rate quotes while promoting prepay solutions when appropriate.</p><p>• Perform additional customer support and administrative tasks as assigned to support daily operations.</p>
<p>We are looking for a detail-oriented File Clerk to support housing-related administrative operations in Chelsea, Massachusetts. This Contract position focuses on reviewing applicant and tenant information, organizing documentation, and helping ensure accurate communication and recordkeeping throughout the eligibility and rent review process. The ideal candidate is comfortable handling confidential information, coordinating appointments, and providing attentive assistance to residents and internal stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Review income documentation and apply established guidelines to support accurate rent determinations.</p><p>• Evaluate application materials to help confirm housing eligibility in accordance with program requirements.</p><p>• Draft and distribute tenant communications related to rent changes, appointments, and follow-up actions.</p><p>• Meet with applicants and residents to gather information, conduct interviews, and arrange re-examination meetings as needed.</p><p>• Maintain organized and up-to-date tenant files, ensuring records are complete, accurate, and easy to retrieve.</p><p>• Coordinate scheduling for interviews, orientation sessions, and other resident-facing appointments.</p><p>• Prepare written correspondence such as letters, notices, and internal memoranda with a high level of accuracy.</p><p>• Support occupancy efforts by assisting with outreach or marketing activities intended to help reduce vacancies.</p><p>• Interpret housing policies and regulatory requirements to promote compliance in daily administrative work.</p><p>• Respond to questions from tenants and property staff while safeguarding sensitive information and maintaining confidentiality.</p>
<p>We are hiring a Bilingual Spanish Administrative Assistant to provide administrative support while serving as a communication liaison for Spanish-speaking clients, customers, or staff. This position supports office operations through scheduling, document preparation, recordkeeping, and front-office communication. The ideal candidate is fluent in both English and Spanish and can professionally translate verbal and written communications as needed.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide administrative support to departments and leadership</li><li>Communicate with Spanish-speaking clients and staff</li><li>Translate documents, emails, and conversations as needed</li><li>Schedule meetings and maintain calendars</li><li>Process forms, records, and confidential documents</li><li>Support reception and customer service functions</li></ul>
<p>We are seeking a professional and friendly<strong> </strong>Bilingual Receptionist fluent in Spanish and English to join our team. This individual will serve as the first point of contact for visitors and callers, providing excellent customer service and administrative support in a fast-paced office environment. This position is onsite Monday to Friday.</p><p><br></p><p>Responsibilities:</p><ul><li>Greet and assist guests, clients, and employees in a professional manner</li><li>Answer and direct incoming phone calls in both Spanish and English</li><li>Perform data entry, filing, and other administrative tasks as needed</li><li>Support internal teams with general office coordination</li></ul><p><br></p>
<p>We are looking for motivated Bilingual Spanish Speaking Customer Service Representatives to join our team in Tempe, Arizona. This contract-to-permanent position offers an excellent opportunity to build a career in the mortgage and financial services industry, working in a dynamic and fast-paced call center environment. As the first point of contact for customers, you will play a key role in delivering exceptional service and ensuring customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls from customers with inquiries about mortgage payments, escrow accounts, and loan information.</p><p>• Make outbound calls to customers to address missed or overdue payments and provide guidance on account resolution.</p><p>• Deliver accurate and customer-focused assistance, ensuring all questions are addressed promptly and professionally.</p><p>• Maintain detailed and precise records of all customer interactions in the internal system.</p><p>• Adhere to company policies and compliance standards while providing consistent and reliable service.</p><p>• Participate in training sessions and ongoing coaching to enhance skills and stay updated on industry practices.</p><p>• Collaborate with team members to ensure a seamless and efficient customer service experience.</p>
<p>Summary:</p><p>The role includes providing support to English and Spanish calling queues through answering and transferring calls, assisting callers and providing information. The support staff would also provide child care referrals to families. Support staff would assist with provider update calls, updating provider profiles and data entry (English and Spanish).</p><p> </p><p><u>DUTIES </u> </p><ul><li>Assist with R&R English and Spanish Calling Queues (assisting callers, transferring calls)</li><li>Provide child care referrals to families</li><li>Provide child development and community resources to callers</li><li>Update computerized provider records</li><li>Assist with provider updates (data entry, provider profiles)</li><li>Assist with department special projects and events (mass mailings, trainings/workshops)</li></ul>
<p>We are seeking a polished and professional Bilingual Spanish Receptionist to serve as the first point of contact for a busy office environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple responsibilities while maintaining a high level of professionalism.</p><p><br></p><p>The ideal candidate is organized, dependable, and comfortable working in a fast-paced setting where providing excellent customer service is a top priority.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and direct incoming calls with efficiency and accuracy</li><li>Manage front desk operations and maintain a clean, organized reception area</li><li>Handle scheduling, appointments, and calendar coordination</li><li>Assist with administrative tasks such as data entry, filing, and email correspondence</li><li>Coordinate mail, packages, and deliveries</li><li>Support internal teams with general office needs </li></ul><p><br></p>
<p>We are looking for a dedicated and approachable Bilingual Banker to join our team in Milwaukee, Wisconsin. In this Contract to permanent position, you will play a vital role in delivering exceptional service to members while efficiently handling financial transactions. This opportunity is ideal for someone passionate about customer service and eager to contribute to a non-profit organization.</p><p><br></p><p>Responsibilities:</p><p>• Process deposits, withdrawals, loan payments, and other financial transactions with precision and care.</p><p>• Respond to member inquiries and provide tailored solutions to meet their financial needs.</p><p>• Promote credit union products and services to strengthen member relationships and enhance satisfaction.</p><p>• Ensure compliance with all policies and procedures while maintaining accurate financial records.</p><p>• Balance cash drawer daily, identifying and resolving discrepancies promptly.</p><p>• Foster a welcoming environment through outstanding service and professionalism.</p><p>• Assist with email correspondence, order entry, and scheduling appointments when necessary.</p><p>• Collaborate effectively with team members to ensure smooth branch operations.</p><p>• Travel to support other branches as needed, providing consistent service across locations.</p>