We are looking for a skilled Desktop Support Analyst to join our team in New Braunfels, Texas. In this role, you will provide advanced technical support for a variety of systems and devices, ensuring seamless operations and top-tier customer service. This position requires strong troubleshooting abilities, technical expertise, and a commitment to maintaining system security and compliance.<br><br>Responsibilities:<br>• Serve as the second-level escalation point for incidents and service requests unresolved by Level 1 support.<br>• Troubleshoot and resolve technical issues with desktops, laptops, mobile devices, printers, and enterprise applications.<br>• Manage and support Microsoft Office 365 services, including user accounts, Exchange Online, Teams, and SharePoint.<br>• Perform software installations, updates, and patch management to uphold compliance and security standards.<br>• Provide support for Citrix environments, ensuring reliable connections and optimal system performance.<br>• Collaborate with infrastructure and application teams to address and resolve high-impact technical issues.<br>• Develop and maintain technical documentation, including knowledge base articles, to streamline processes and knowledge sharing.<br>• Assist with system rollouts, updates, and IT projects to support organizational objectives.<br>• Follow established guidelines for incident, problem, and change management to ensure consistency and reliability.<br>• Deliver exceptional customer service by maintaining timely communication and follow-up on all assigned tasks.
We are looking for a detail-oriented GRC Analyst to join our team in Woodbridge, New Jersey. In this role, you will support audit processes, oversee cybersecurity training initiatives, and ensure compliance with industry regulations and standards. This position offers a unique opportunity to collaborate across departments and contribute to maintaining the organization's security and risk management framework.<br><br>Responsibilities:<br>• Collect and organize evidence to support annual audits conducted internally and externally.<br>• Manage and monitor a centralized repository for audit-related documentation to ensure accessibility and accuracy.<br>• Respond promptly to audit requests, ensuring that all submissions meet required standards.<br>• Develop and deliver training programs on cybersecurity awareness, including onboarding sessions, periodic newsletters, and phishing simulations.<br>• Administer the organization's cybersecurity compliance training program to reinforce best practices.<br>• Conduct risk assessments using established frameworks to identify control strengths, weaknesses, and areas for improvement.<br>• Utilize the organization's platform to track and resolve security exceptions, violations, incidents, and other risk-related issues.<br>• Maintain updated documentation of procedures to enhance team knowledge and industry expertise.<br>• Assist in reviewing and updating security policies, standards, and practices annually to align with current operational needs.<br>• Collaborate with various business units to address new and existing regulatory requirements.
We are looking for a dedicated Desktop Support Analyst to join our team in Prince George, Virginia. This long-term contract position offers an excellent opportunity to contribute to a dynamic manufacturing environment by providing technical solutions and ensuring seamless desktop operations. If you are skilled in troubleshooting and passionate about delivering exceptional IT support, we encourage you to apply.<br><br>Responsibilities:<br>• Provide technical support for desktop hardware, software, and peripheral devices, ensuring optimal functionality.<br>• Administer and troubleshoot Active Directory accounts, including user permissions and group policies.<br>• Perform imaging and deployment of workstations while maintaining compliance with company standards.<br>• Diagnose and resolve issues related to Microsoft Windows 10 and other desktop operating systems.<br>• Collaborate with team members to identify and implement improvements in IT processes and support.<br>• Maintain accurate documentation of technical procedures, configurations, and support activities.<br>• Assist in the setup and installation of new desktop equipment and related hardware.<br>• Respond promptly to user requests and technical issues, delivering solutions in a timely manner.<br>• Ensure adherence to security protocols and company policies during all support activities.<br>• Provide guidance to end-users on best practices for utilizing desktop systems and software.
We are looking for a skilled Help Desk Analyst II to join our team in Atlanta, Georgia. As part of this long-term contract position, you will play a critical role in providing technical support and resolving IT-related issues across departments. This role offers an excellent opportunity to work with cutting-edge technologies and contribute to the efficiency of a dynamic organization.<br><br>Responsibilities:<br>• Deliver Tier 1 and Tier 2 technical support to ensure timely resolution of IT issues across various departments.<br>• Administer and troubleshoot firewalls and networks to maintain optimal system security and performance.<br>• Utilize and manage Microsoft SharePoint to assist users, provide walkthroughs, and offer technical support.<br>• Perform upgrades and maintenance on Windows servers while ensuring system reliability.<br>• Support and manage O365 and Active Directory environments to enhance user access and system functionality.<br>• Handle service desk tickets efficiently by diagnosing and resolving technical problems.<br>• Collaborate with team members to provide clear communication and effective solutions for IT challenges.<br>• Apply industry certifications, such as CompTIA A+, Network+, or Microsoft credentials, to enhance technical expertise.<br>• Conduct basic troubleshooting for Microsoft Windows systems, ensuring smooth operations.<br>• Stay adaptable and comfortable in handling diverse IT tasks and responsibilities.
We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support, ensuring smooth IT operations and resolving complex issues efficiently. Your expertise in troubleshooting, networking, and system management will be instrumental in maintaining a robust IT environment.<br><br>Responsibilities:<br>• Provide Tier I and II technical support to resolve hardware, software, and network-related issues.<br>• Manage and maintain Active Directory, ensuring proper configuration and access control.<br>• Troubleshoot networking equipment, including routers, switches, and wireless systems such as Cisco and Meraki.<br>• Install and configure Windows operating systems and Microsoft Office applications.<br>• Apply Microsoft Open Database Connectivity (ODBC) for SQL Server to support database operations.<br>• Diagnose and repair computer hardware issues, including monitors, printers, and desktop software.<br>• Develop and implement IT policies to enhance system security and efficiency.<br>• Collaborate with users to provide clear communication and excellent customer service.<br>• Work independently with minimal supervision, prioritizing tasks effectively.<br>• Utilize ServiceNow for tracking and managing service desk tickets.
<p>We are looking for a Help Desk Analyst I to join our team in Troy, Michigan. This is a long-term contract position ideal for someone with at least one year of experience in IT support and troubleshooting. The ideal candidate will assist end-users with technical issues, focusing on providing exceptional customer service and efficient problem resolution.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to user inquiries and troubleshoot issues related to Windows 11 and other supported systems.</p><p>• Provide technical assistance and guidance to resolve hardware, software, and network-related problems.</p><p>• Document and track all service requests and resolutions in the system to ensure accurate records.</p><p>• Collaborate with team members to identify recurring issues and implement improvements.</p><p>• Install, configure, and maintain computer systems and peripheral devices as needed.</p><p>• Ensure compliance with company policies and IT procedures during troubleshooting and system updates.</p><p>• Offer remote or in-person support based on the severity of the issue.</p><p>• Educate users on best practices for system usage and security protocols.</p><p>• Monitor system performance and escalate complex issues to higher-level support when necessary.</p><p>• Stay updated on new technologies and system updates to enhance support capabilities.</p>
<p><strong>Investment Operations Analyst</strong></p><p>Are you ready to launch or grow your financial services career in a fast-paced, dynamic environment? Our client, an alternative investment firm in the Twin Cities, is seeking a detail-oriented <strong>Investment Operations Analyst</strong> to join their team and make an impact in structured security products.</p><p>This role covers end-to-end responsibilities in the operational trade lifecycle, including data flow, trade confirmations, reconciliation, and monitoring. If you’re a motivated self-starter with strong problem-solving and collaboration skills, this opportunity could be the perfect fit.</p><p><strong>Key Responsibilities</strong></p><p>Ensure accuracy in <strong>daily investment operational tasks</strong>, including reporting, trade settlements, and resolving trade breaks or fails.</p><p>Provide <strong>trade confirmation</strong> for structured security product trades and associated derivatives.</p><p>Conduct <strong>cash reconciliation</strong>, including handling lifecycle events such as monthly P& I payments.</p><p>Collaborate with internal and external stakeholders, including brokers, treasury, accounting, and traders, to resolve issues proactively.</p><p>Perform <strong>weekly and monthly reconciliations</strong> of investment positions and activity across holdings while investigating and resolving discrepancies.</p><p>Support ad-hoc analysis and assist in process improvement initiatives.</p><p><strong>Qualifications</strong></p><p><strong>1–3 years of experience</strong> in financial operations or a related role within financial services or a trading firm.</p><p><strong>Bachelor’s degree</strong> in Finance, Accounting, or a related field.</p><p>Advanced proficiency in Microsoft Excel; VBA knowledge is a plus.</p><p>Prior experience with <strong>structured securities products</strong> is advantageous.</p><p>Strong written and verbal communication skills, with an ability to manage competing priorities effectively.</p><p>Highly collaborative mindset with strong interpersonal skills and the ability to thrive under pressure.</p><p><br></p><p>This is a unique opportunity to make an immediate impact, contribute to operational excellence, and work within an environment that appreciates initiative and fosters professional development.</p><p><strong>Take the next step in your career journey!</strong> Contact Douglas Rickart at <strong>612-249-0330</strong>, connect with him on LinkedIn, or click <strong>apply now</strong> to express your interest today!</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Baton Rouge, LA. In this role, you will deliver exceptional technical assistance, both onsite and remotely, ensuring the seamless operation of hardware and software systems for end users. This position offers an opportunity to provide high-quality support to a diverse range of users in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver in-person and remote technical support to resolve hardware and software issues for both technical and non-technical users.</p><p>• Manage and troubleshoot Microsoft Office 365 and Active Directory environments to ensure optimal functionality.</p><p>• Offer white-glove support to end users, addressing their needs with professionalism and attention to detail.</p><p>• Perform system imaging and configuration for desktop workstations to maintain efficient operations.</p><p>• Diagnose and resolve issues related to Windows 10 operating systems and desktop hardware.</p><p>• Utilize a ticketing system to track, prioritize, and resolve user requests effectively.</p><p>• Collaborate with team members to implement solutions and improve overall support processes.</p><p>• Ensure all devices and systems are up to date with the latest security patches and software updates.</p>
<p>We are looking for a skilled Regional Technical Analyst to join our dynamic remote team. In this long-term contract position, you will play a key role in maintaining and enhancing technical systems, ensuring seamless integration of components, and providing expert support for enterprise-level operations. This is an excellent opportunity for an individual with strong technical expertise and a commitment to delivering high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize Active Directory environments to ensure security and efficiency.</p><p>• Configure and troubleshoot integration components to support seamless system functionality.</p><p>• Oversee electronic components and ensure their proper operation within technical systems.</p><p>• Provide advanced support for Microsoft Exchange, including setup and issue resolution.</p><p>• Monitor and manage Palo Alto Firewalls to ensure network security and reliability.</p><p>• Collaborate with cross-functional teams to identify and resolve technical challenges.</p><p>• Develop and implement best practices for system maintenance and upgrades.</p><p>• Perform detailed analysis of technical issues and recommend effective solutions.</p><p>• Document processes and procedures to maintain clear records of system configurations.</p><p>• Stay updated with emerging technologies to continuously improve system performance.</p>
<p>The candidate will be responsible for collaborating with other members of software development team and operational stakeholders to conduct end to end functional, regression, performance and security tests. The candidate will also play a key role reviewing and refining business and product requirements and delivering high quality software on time within a fast paced and high growth environment.</p><p><br></p><p>The role involves collaborating effectively with software engineers, quality assurance, project management, and operational stakeholders to deliver high quality software.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><ul><li>Collaborating effectively with software engineers, quality assurance, project management, operational stakeholders to deliver high quality software.</li><li>Reviewing business and product requirements and providing feedback.</li><li>Designing and documenting test cases and conducting end to end functional, regression, performance and security tests.</li><li>Designing and implementing QA automation.</li><li>Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”).</li></ul><p><br></p><p><strong>Qualifications:</strong></p><p><br></p><ul><li>Bachelor’s degree in computer science, engineering, information system or a related field from a leading university.</li><li>Skilled at communicating and collaborating with other members of development teams.</li><li>Independent problem-solving and troubleshooting skills.</li><li>2+ years of hands-on experience with end to end functional and regression testing of web based applications.</li><li>1+ year of experience in SQL, C# or Java, HTML, CSS and JavaScript.</li><li>1+ year of experience in QA automation tools such as selenium.</li><li>Experience in Agile and SDLC.</li><li>Experience with issue tracking systems such as JIRA.</li><li>Experience in continuous integration (CI) and continuous delivery (CI) with tools such as BamBoo, Jenkins, ZooCity, etc.</li><li>Experience in pharmacy, healthcare, HIPAA/HITRUST or security is a plus</li></ul><p><br></p>
<p>We are looking for an experienced Lead Regional Technical Analyst to oversee and manage technical operations across various systems and components. This long-term contract position is 100% remote, and offers an excellent opportunity to work with cutting-edge technologies while ensuring seamless integration and functionality. The ideal candidate will have a strong background in Active Directory, Microsoft Exchange, and related technical environments.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain Active Directory infrastructure, ensuring optimal performance and security.</p><p>• Oversee the integration of technical components to streamline functionality across systems.</p><p>• Configure and troubleshoot electronic components to support operational efficiency.</p><p>• Administer and optimize Microsoft Exchange environments, addressing any issues promptly.</p><p>• Implement and manage Palo Alto Firewall solutions to enhance network security.</p><p>• Collaborate with cross-functional teams to design and deploy technical solutions.</p><p>• Provide technical guidance and training to team members to ensure best practices.</p><p>• Monitor system performance and proactively address potential risks or inefficiencies.</p><p>• Document technical processes and configurations for future reference and compliance.</p><p>• Assist in the evaluation and adoption of new technologies to improve system capabilities.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Mason, Michigan. In this role, you will provide technical assistance and support for hardware, software, and peripheral devices, ensuring smooth operations for end users. This is a long-term contract position that requires a commitment to delivering high-quality service and resolving technical issues efficiently.<br><br>Responsibilities:<br>• Provide on-site technical support for hardware, software, and peripheral devices, including printers and mobile devices.<br>• Troubleshoot and resolve issues related to O365 applications and Active Directory.<br>• Configure and maintain network and multifunction printers, ensuring optimal performance.<br>• Assist end users with technical challenges involving Apple and Android devices.<br>• Perform regular backups and ensure data security using backup technologies.<br>• Install, configure, and maintain Dell and Cisco devices to meet organizational needs.<br>• Utilize configuration management tools to streamline systems and processes.<br>• Deliver support for Citrix technologies, ensuring seamless remote access for users.<br>• Collaborate with the IT team to improve system reliability and user satisfaction.<br>• Travel between Mason and Lakeview locations to provide consistent support across sites.
<p>We are looking for an experienced IT Risk and Compliance SOC Analyst to join our team in LaVergne, Tennessee. In this role, you will play a critical part in safeguarding our organization's systems by monitoring, analyzing, and mitigating security threats. This position requires a proactive individual with expertise in cybersecurity tools and risk management practices.</p><p> </p><p> Responsibilities:</p><p>· Monitor and analyze suspicious activities using advanced tools to detect potential security threats.</p><p>· Manage and configure security solutions such as Trend Micro Vision One, Securonix, and CyberArk to enhance system protection.</p><p>· Oversee and maintain Fortinet firewalls, including FortiGate models 201F, 60E, and 60F, to ensure network security.</p><p>· Conduct vulnerability assessments using Nessus and implement remediation strategies to address identified risks.</p><p>· Administer and secure identity management systems, including Active Directory and Azure AD.</p><p>· Simulate and evaluate phishing attacks to improve organizational awareness and resilience against cyber threats.</p><p>· Investigate and respond to financial crime risks, including Anti-Money Laundering (AML) and Know Your Customer (KYC) protocols.</p><p>· Utilize FortiAnalyzer and FortiManager for comprehensive log analysis and reporting.</p><p>· Collaborate with cross-functional teams to implement and enforce IT security policies and compliance standards.</p><p>· Provide ongoing support and maintenance for Barracuda Spam Firewall and related security tools.</p>
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
<p>We’re seeking a <strong>Data Analyst</strong> to support a key data reconciliation and reporting project in Jacksonville, FL. This is a great opportunity for someone who enjoys diving into data, uncovering insights, and ensuring accuracy across large datasets.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze, clean, and reconcile datasets to ensure consistency and accuracy.</li><li>Use <strong>advanced Excel functions</strong> (VLOOKUPs, XLOOKUPs, Pivot Tables) to organize and manipulate data.</li><li>Write and optimize <strong>SQL queries</strong> for data extraction and transformation.</li><li>Identify trends, anomalies, and actionable insights from raw data.</li><li>Collaborate with internal stakeholders to validate findings and resolve data discrepancies.</li><li>Prepare and present reports that clearly communicate analytical results.</li></ul><p><br></p>
We are looking for an experienced Cyber Security Administrator to join our team in Cleveland, Ohio. In this role, you will be responsible for safeguarding our organization's digital assets by implementing robust security measures, monitoring threats, and ensuring compliance with industry standards. This position requires a proactive individual with a strong ability to analyze risks and develop solutions to enhance overall cybersecurity posture.<br><br>Responsibilities:<br>• Oversee and manage cloud security across platforms like Azure and Microsoft 365 to ensure adherence to security standards.<br>• Monitor security events in real-time using advanced tools, conducting forensic investigations when necessary.<br>• Administer Identity and Access Management systems, including privileged access controls, to enforce least privilege principles.<br>• Evaluate technologies and implement protocols to prevent unauthorized access to networks and systems.<br>• Develop and deploy Data Loss Prevention solutions to protect sensitive information against unauthorized access or sharing.<br>• Automate routine tasks and optimize workflows to enhance team efficiency and capabilities.<br>• Maintain and update Security Information and Event Management (SIEM) systems for centralized threat detection and analysis.<br>• Prepare formal reports, including incident documentation, root cause analyses, and after-action reviews.<br>• Revise and maintain incident response and business continuity plans to ensure swift handling of security incidents.<br>• Conduct security awareness training to educate employees on best practices and emerging threats.
We are looking for a skilled Desktop Support Analyst to join our team in Chicago, Illinois. This Contract-to-permanent position offers an excellent opportunity to provide hands-on technical support and ensure seamless operations in a hybrid work environment. The ideal candidate will bring a strong IT background, adaptability, and a proactive approach to managing diverse technical needs.<br><br>Responsibilities:<br>• Deliver on-site technical support, assisting employees with hardware, software, and connectivity issues.<br>• Manage and configure network systems, including Cisco network stacks and switch networks.<br>• Administer Active Directory, Exchange, and integrate third-party enterprise applications.<br>• Provide support for common office tools and SaaS platforms, including Office 365 and ZoomInfo.<br>• Troubleshoot and resolve issues related to printing, networking, and typical office technology.<br>• Offer guidance and training on security protocols and identity management practices.<br>• Handle onboarding and offboarding processes for employees in a dynamic work environment.<br>• Support hybrid work operations by addressing both on-site and remote technical challenges.<br>• Adapt quickly to new systems and tools, ensuring smooth transitions and efficient problem-solving.<br>• Utilize security tools and maintain basic knowledge of cybersecurity to safeguard organizational assets.
We are looking for a skilled Programmer Analyst - Front End to join our team on a long-term contract basis in Dallas, Texas. In this role, you will leverage your expertise in modern web development technologies to design and implement responsive, functional web interfaces. If you are passionate about creating high-quality, scalable solutions and enjoy working in a collaborative environment, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and maintain responsive web applications using React, GraphQL, and other modern front-end technologies.<br>• Collaborate with product teams to transform design mockups and wireframes into functional and visually appealing web interfaces.<br>• Implement micro-frontends and module federation to ensure the scalability and modularity of web solutions.<br>• Utilize preprocessors such as Less or SASS to optimize and streamline CSS development.<br>• Ensure accessibility standards are met, creating inclusive and user-friendly web experiences.<br>• Conduct code reviews and identify opportunities to enhance code quality, security, and performance.<br>• Stay informed about emerging web development trends and incorporate innovative practices into the development process.<br>• Perform unit and integration testing to validate functionality and maintain code reliability.<br>• Manage code changes efficiently using version control systems like Git, fostering collaboration within the team.
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Milwaukee, Wisconsin. This role involves supporting a migration to Windows 11, ensuring compatibility and smooth transitions for client systems. The ideal candidate will have strong troubleshooting skills and the ability to collaborate effectively with IT teams and end-users.<br><br>Responsibilities:<br>• Manage the migration of client systems from legacy operating systems to Windows 11, ensuring seamless transitions.<br>• Evaluate hardware and software compatibility to meet Windows 11 requirements.<br>• Resolve technical issues and troubleshoot challenges that arise during the migration process.<br>• Configure network settings and set up endpoint devices as needed for the system upgrade.<br>• Partner with client IT staff and project managers to adhere to project timelines and deliverables.<br>• Offer guidance and support to end-users facing difficulties with the new operating system.<br>• Create detailed documentation of processes, technical configurations, and troubleshooting steps throughout the migration.<br>• Conduct testing to confirm system functionality after migration.<br>• Ensure all devices meet security and performance standards post-upgrade.
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
<p>Are you a dynamic <strong>Cybersecurity Engineer</strong> with a passion for protecting digital infrastructures? Robert Half is proactively seeking an exceptional talent in Phoenix, Arizona, for one of our valued clients. If you thrive in a challenging, fast-paced environment and relish the opportunity to solve complex security challenges, this could be your next career move!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Typical cybersecurity engineer duties may include:</p><ul><li>Design, implement, and maintain robust security architectures to safeguard data, systems, and networks.</li><li>Continuously monitor and assess security vulnerabilities, threats, and risks using cutting-edge tools and technologies.</li><li>Conduct penetration testing, vulnerability assessments, and forensic analysis.</li><li>Develop and deploy incident response protocols, ensuring fast reaction and resolution of security events.</li><li>Collaborate with cross-functional teams to integrate security into software development, networking, and IT operations.</li><li>Offer guidance and training to internal stakeholders to raise cybersecurity awareness across the organization.</li><li>Ensure compliance with legal and regulatory standards, including GDPR, HIPAA, and other relevant frameworks.</li></ul>
<p>Robert Half is seeking a skilled IT Service Desk Analyst to join our client's team. In this role, you will provide technical assistance and support to ensure seamless operations across IT systems and hardware. Your expertise will be vital in resolving hardware, software, and network-related issues while delivering exceptional customer service.</p><p><br></p><p><strong>This is a Direct Hire role that will require an onsite work schedule. </strong></p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to service desk tickets and provide effective technical solutions.</p><p>• Diagnose and troubleshoot hardware, software, and network issues across Windows and iOS platforms.</p><p>• Maintain and manage Active Directory accounts and permissions.</p><p>• Assist users by explaining technical concepts in a clear and approachable manner.</p><p>• Ensure proper documentation of IT incidents and resolutions within ticketing systems.</p><p>• Collaborate with other IT team members to implement system updates and improvements.</p><p>• Support the setup and configuration of computer hardware and peripherals.</p><p>• Conduct regular system checks and maintenance to prevent potential disruptions.</p><p>• Provide guidance on IT best practices and security protocols to end users.</p>
We are looking for a dedicated Help Desk Analyst to join our team in East Hartford, Connecticut. In this long-term contract role, you will provide technical support across a variety of platforms, including Android devices, Apple products, and enterprise systems. This is a fantastic opportunity to utilize your expertise in troubleshooting and configuration while contributing to the efficiency and reliability of IT operations.<br><br>Responsibilities:<br>• Provide technical support for Android devices, Apple products, and enterprise systems, ensuring timely resolution of issues.<br>• Configure, deploy, and manage devices and applications across various platforms.<br>• Troubleshoot network and system issues related to Cisco and Citrix technologies.<br>• Assist users with hardware and software challenges on Mac computers and other devices.<br>• Maintain accurate documentation of configurations, deployments, and resolutions.<br>• Collaborate with team members to improve IT processes and user experiences.<br>• Monitor system performance and implement proactive measures to minimize downtime.<br>• Educate end-users on best practices for device and application usage.<br>• Respond to help desk tickets and prioritize tasks based on urgency and impact.<br>• Perform regular updates and patches to ensure system security and stability.
<p>We are in search of a Security Network Engineer to strengthen our team. The successful candidate will be based in North, New Jersey and will play a crucial role in implementing and maintaining our network security systems. The role involves a strong understanding of security concepts and hands-on experience with Cisco Security products. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Implement and maintain security systems, focusing on Cisco Security products such as ASA firewalls, ISE, SourceFire, StealthWatch, and LANCope.</p><p>• Ensure understanding and application of security concepts such as S2S/RA, VPN, ACLs, NAT, VLANs, and ACS.</p><p>• Apply knowledge of network access control (NAC) systems, intrusion prevention systems, information security methodologies, and authentication protocols.</p><p>• Manage and respond to security incidents, leveraging experience with SIEM, vulnerability management, penetration testing, and log management products.</p><p>• Uphold network security standards and best practices, providing support to the Network team as required.</p><p>• Use skills in Border Gateway Protocol (BGP), Checkpoint, Cisco ASA, Cisco ASA Firewall, and Cisco Routers.</p><p>• Employ abilities in Authentication, Check Point, Checkpoint Firewall, Computer Hardware, and Configuration Management.</p><p>• Maintain the integrity of the network, ensuring the secure operation of all systems.</p><p>• Continually monitor the security landscape, staying up-to-date with the latest threats and security best practices.</p><p>• Assist in the design and implementation of network security policies and procedures.</p>