98 results for Resolution Specialist jobs

Claims Specialist

Duncan, SC
onsite
Permanent
65000 - 80000 USD / Yearly
We are looking for an experienced Claims Specialist to join our team in Duncan, South Carolina. In this role, you will manage and oversee the full lifecycle of worker's compensation claims, ensuring efficient processing and resolution. This position requires expertise in claims management, risk reduction strategies, and effective communication with claimants and stakeholders. Responsibilities: • Handle a high volume of worker's compensation claims from initiation to final resolution, ensuring compliance with applicable regulations. • Conduct thorough investigations and audits to assess claims and mitigate risks. • Collaborate with employees, insurers, and claimants to resolve claims efficiently and effectively. • Provide expert guidance on risk management strategies to help clients minimize future liabilities. • Analyze claims data to identify trends and recommend improvements to reduce overall risk exposure. • Facilitate the claims adjudication process, ensuring timely and accurate processing. • Assist in preparing reports and documentation for audits and compliance purposes. • Serve as a key point of contact for claimants, addressing inquiries and providing support throughout the claims process. • Work closely with internal teams to ensure seamless communication and resolution of claims.
2026-04-01T00:00:00Z

IT Specialist

Paducah, KY
onsite
Permanent
65000 - 75000 USD / Yearly
We are looking for an experienced IT Specialist to join our client's team in Paducah, Kentucky. In this role, you will be responsible for managing and maintaining the organization’s technology infrastructure, ensuring all systems, software, and networks operate securely and efficiently. This position requires a proactive approach to troubleshooting, technical support, and the implementation of innovative solutions to meet organizational needs. Responsibilities:• Manage and maintain the organization’s systems, networks, applications, and telecommunications to ensure seamless operations.• Diagnose and resolve technical issues related to hardware, software, and network systems.• Install, configure, and update system software to enhance performance and security.• Safeguard sensitive data and communications by implementing robust security measures.• Research and recommend new technologies to improve operational efficiency.• Provide technical support and guidance to employees, ensuring timely resolution of issues.• Create and manage documentation for system processes, procedures, and configurations.• Participate in on-call support for after-hours technical needs.• Ensure compliance with relevant laws and regulations in the management of IT systems.• Prioritize and address technology needs to support organizational goals.
2026-03-06T00:00:00Z

Referral Specialist

Fort Worth, TX
onsite
Temporary
20 - 22 USD / Hourly
Position: Referral Specialist (CONTRACT)Location: Fort Texas, United States of America, 76109Schedule: 100% Onsite | Monday–Friday | 8:00 AM–5:00 PMPay Range: $20–$22 per hourEmployment Type: Contract (no guarantee of extension or conversion)Position OverviewEssential Duties & Time Allocation (Must Total 100%)Advanced Remittance Duties – 70%<ul><li>Perform exception‑based remittance research and advanced reconciliation of referral fees and NPR.</li><li>Serve as secondary vendor contact for referral fee inquiries and issue resolution.</li><li>Conduct fact‑finding and resolve vendor matters requiring coding corrections or refunds.</li><li>Collaborate with ORM to ensure compliance related to referral fees, vendors, and clients.</li><li>Oversee firm‑wide referral fee payment application processes and inquiries.</li><li>Process refunds for clients when referral fees cannot be retained.</li><li>Maintain and support vendor relationships related to referral clients and fee validation.</li></ul>Training Duties – 15%<ul><li>Manage NPR referral receipt operations including: </li><li>Validation of vendors with ORM for referral fee eligibility.</li><li>Monitoring vendor payments and matching remittance documents to clients and GL accounts.</li><li>Posting client NPR to the GL via journal entries.</li><li>Ensuring referral fee acceptance processes operate correctly firm‑wide.</li><li>Accessing vendor portals to confirm accurate referral client assignments.</li></ul> Reporting & Analysis – 10%<ul><li>Deliver daily and monthly reporting on NPR to Consulting LOB leadership.</li><li>Conduct monthly reconciliation of NPR and related balance sheet accounts for the entire firm.</li></ul>Other Duties – 5%<ul><li>Perform additional tasks as assigned.</li></ul>
2026-03-19T00:00:00Z

Contracts Specialist

Gaithersburg, MD
onsite
Temporary
38 - 44 USD / Hourly
We are looking for an experienced Contracts Specialist to join our team in Gaithersburg, Maryland. This long-term contract position offers an opportunity to manage procurement processes, draft agreements, and oversee contract administration. The ideal candidate will bring expertise in corporate procurement and a strong ability to streamline buying procedures effectively. Responsibilities: • Prepare and draft various types of contracts and agreements using word processing tools. • Monitor and manage budgets allocated for contract-related expenditures. • Create and issue award letters to vendors and suppliers. • Collaborate with procurement teams to ensure alignment with organizational goals. • Conduct negotiations with vendors to secure favorable terms and conditions. • Administer and oversee contract execution, ensuring compliance with established policies. • Facilitate the purchase order process and track progress to completion. • Evaluate and improve procurement functions to enhance operational efficiency. • Resolve contract-related issues promptly and professionally. • Maintain accurate records and documentation for all procurement activities.
2026-04-02T00:00:00Z

Contracts Specialist

Storrs-Mansfield, CT
onsite
Temporary
39.5865 - 45.837 USD / Hourly
We are looking for an experienced Contracts Specialist to join our team in Storrs, Connecticut. In this role, you will be responsible for drafting, negotiating, and managing terms and conditions for contracts related to information technology and telecommunications. This position offers the opportunity to work on diverse agreements, including IT hardware, software, maintenance services, and consulting contracts. This is a long-term contract position ideal for candidates with strong expertise in contract administration and management. Responsibilities: • Draft and negotiate detailed terms and conditions for IT and telecommunications contracts, ensuring compliance with established policies and legal requirements. • Review and manage contracts related to IT hardware, software solutions, maintenance agreements, and consulting services. • Collaborate with internal stakeholders to address contract-related concerns and align agreements with organizational goals. • Conduct thorough evaluations of pricing and contract structures for accuracy and efficiency. • Provide guidance on contract compliance and ensure adherence to relevant statutes and regulations. • Develop and maintain standardized templates for agreements to streamline contract processes. • Resolve contract disputes effectively, ensuring favorable outcomes for the organization. • Analyze contracts to identify risks and propose solutions to mitigate potential issues. • Build and maintain strong relationships with vendors and external partners to facilitate smooth contract negotiations.
2026-03-25T00:00:00Z

Implementation Specialist

Austin, TX
remote
Temporary
60 - 70 USD / Hourly
Implementation SpecialistRemote | Austin, TX | Contract Robert Half is partnering with a local company to support the implementation of an automated client system. The ideal professional will have experience with building, testing, and deploying a robust automation ecosystem that seamlessly integrates multiple platforms (HubSpot, Zapier, and Stripe). Responsibilities:• Develop and configure automation workflows using tools like HubSpot, Zapier, and Stripe to create an interconnected system.• Implement multi-step workflows and advanced Zaps based on pre-defined architectural plans.• Ensure seamless communication and data transfer between platforms to support customer lifecycle management, billing, and service activation.• Manage automation logic outside the core platform to maintain system independence while ensuring synchronization.• Roll out automation solutions across multiple global entities, tailoring implementations to regional requirements.• Conduct rigorous testing of automated processes to ensure accuracy in financial operations and data integrity.• Collaborate with stakeholders and technical teams to align automation strategies with business objectives.• Troubleshoot and optimize integrations to address any gaps in system compatibility or performance.• Provide documentation and training to ensure smooth adoption of the automation processes.
2026-03-27T00:00:00Z

Pricing Specialist

Beloit, WI
onsite
Permanent
45000 - 48000 USD / Yearly
Robert Half Talent Solutions has partnered with one of our valued clients in Beloit in search of their next Pricing Coordinator. The Pricing Coordinator is responsible for assisting with the development and execution of pricing strategies for products and services, ensuring they are competitive, profitable, and aligned with company goals. This role requires strong analytical skills, attention to detail, and the ability to collaborate across departments to maintain accurate and timely pricing information. For immediate consideration please contact Aislynn at 608-716-5643! Responsibilities:<ul><li>Overseeing the implementation of pricing strategies to remain competitive in the market</li><li>Managing customer inquiries related to pricing and providing accurate information</li><li>Maintaining up-to-date records of customer interactions and transactions</li><li>Regularly monitoring customer accounts to ensure pricing accuracy</li><li>Processing customer applications with precision and efficiency</li><li>Updating and maintaining accurate customer credit records</li><li>Collaborating with the team to review and revise pricing policies as needed</li><li>Ensuring all pricing activities comply with company policies and legal requirements</li><li>Assisting in the development of competitive pricing strategies based on market research</li><li>Providing support to the sales team through accurate pricing information and strategies.</li></ul>
2026-03-12T00:00:00Z

Reconciliation Specialist

Rochester, NY
onsite
Permanent
50000 - 70000 USD / Yearly
Tess Gilmore with Robert Half is looking for a detail-oriented Reconciliation Specialist to join her client's team in Rochester, New York. In this role, you will be responsible for managing key financial processes, including daily reconciliations and compliance tracking. This position offers an excellent opportunity to contribute to the organization's financial integrity and operational efficiency. Responsibilities:• Perform daily bank reconciliations to ensure accurate tracking and reporting of cash flow activities.• Manage and maintain loan amortization schedules, monitor payments, and verify adherence to loan covenants and agreements.• Collaborate with cross-functional teams to collect and analyze financial data that supports strategic decision-making.• Identify opportunities to streamline financial processes and implement improvements to enhance accuracy and efficiency.• Conduct payments reconciliation to verify transactions and resolve discrepancies promptly.• Compile and organize financial data for reporting and projections.• Utilize NetSuite and other financial tools to ensure accurate documentation and compliance.• Assist in creating financial projections and forecasts to support organizational goals.• Monitor and ensure compliance with contractual financial obligations and reporting requirements. For immediate and confidential consideration either apply today or contact Tess Gilmore with Robert Half's Rochester, NY Branch today!
2026-03-27T00:00:00Z

Reconciliation Specialist

Kansas City, MO
onsite
Temporary
25.118 - 29.084 USD / Hourly
We are looking for a detail-oriented Reconciliation Specialist to join our team in Kansas City, Missouri. In this long-term contract role, you will play a pivotal part in ensuring accurate financial records and compliance with established policies. The ideal candidate will bring expertise in reconciling accounts, maintaining records, and supporting organizational efficiency. Responsibilities: • Develop and implement effective reconciliation processes to ensure the accuracy of financial records. • Perform daily, monthly, and periodic account reconciliations for bank accounts, credit cards, and other financial transactions. • Investigate and resolve discrepancies in financial data and records. • Maintain detailed and organized documentation of all reconciliation activities. • Collaborate with relevant departments to streamline reconciliation workflows and improve efficiency. • Train staff on reconciliation procedures and compliance standards. • Ensure compliance with federal, state, and local financial regulations. • Conduct audits to verify the accuracy of reconciliations and adherence to policies. • Manage systems and tools used for financial reconciliation and recordkeeping. • Provide timely reporting and analysis to support organizational decision-making.
2026-03-30T00:00:00Z

Insurance Specialist

Chattanooga, TN
onsite
Contract / Temporary to Hire
17.4135 - 20.163 USD / Hourly
Insurance Specialist (Contract-to-Hire)Location: Chattanooga, TNCompany: Robert Half – Supporting a Leading Healthcare Organization Are you passionate about helping people navigate their healthcare experience? Do you thrive in a fast-paced, patient-focused environment where your attention to detail and communication skills truly make a difference? If so, we have an exciting opportunity for you. Robert Half is partnering with a respected healthcare organization to identify a dedicated Insurance Specialist for a contract-to-hire role. This is your chance to join a collaborative team where your work directly supports patient care and access to services. What You’ll Do In this role, you will serve as a key point of contact for patients, ensuring a seamless experience from scheduling to understanding their insurance coverage. Your responsibilities will include: <ul><li>Answering incoming patient calls with professionalism, empathy, and efficiency</li><li>Scheduling appointments and coordinating patient visits</li><li>Verifying insurance eligibility, benefits, and coverage details</li><li>Clearly explaining insurance information and financial responsibilities to patients</li><li>Collaborating with internal teams to ensure accurate and timely information flow</li><li>Maintaining precise documentation and updating patient records</li></ul>What We’re Looking For We’re seeking someone who combines strong administrative skills with a patient-first mindset: <ul><li>Previous experience in healthcare administration, insurance verification, or medical office support</li><li>Excellent communication skills with the ability to explain complex information in a clear, compassionate way</li><li>Strong attention to detail and accuracy</li><li>Ability to multitask and manage a high volume of calls and requests</li><li>Proficiency with computer systems and electronic medical records (EMR) is a plus</li></ul>Why This Opportunity Stands Out<ul><li>Path to Permanent Employment: Start as a contractor with the potential to transition into a full-time role</li><li>Meaningful Work: Play a vital role in helping patients access and understand their care</li><li>Supportive Environment: Join a team that values collaboration, professionalism, and patient satisfaction</li><li>Career Growth: Gain valuable experience within a reputable healthcare organization</li></ul> If you’re looking for a role where you can make an impact every day while growing your career in healthcare, we’d love to hear from you.
2026-04-02T00:00:00Z

ERP Specialist

Jacksonville, FL
onsite
Temporary
0 - 0 USD / Yearly
We are seeking an ERP professional to support and lead ERP implementations, upgrades, and optimizations across the organization. This role partners closely with business stakeholders, IT, and vendors to ensure systems align with operational and financial needs.Responsibilities<ul><li>Lead or support ERP implementations, upgrades, and enhancements</li><li>Gather business requirements and translate them into system solutions</li><li>Coordinate integrations, data migration, testing, and go‑live activities</li><li>Serve as liaison between business users, IT, and ERP vendors</li><li>Identify process improvement opportunities and system efficiencies</li><li>Support post‑go‑live stabilization and user adoption</li></ul>
2026-03-18T00:00:00Z

Collections Specialist

Akron, OH
onsite
Temporary
20 - 25 USD / Hourly
Our team is seeking a skilled Collections Specialist for a contract opportunity in Akron, Ohio. The Collections Specialist will be responsible for managing high-volume collections and fostering strong client relationships within the manufacturing and distribution industry. This role is ideal for detail-oriented professionals with excellent communication abilities who thrive in a dynamic, collaborative environment.Key Responsibilities:<ul><li>Manage a high volume of collections activities accurately and efficiently, ensuring adherence to established processes.</li><li>Build and maintain positive client relationships to encourage timely payment and future collaboration.</li><li>Communicate professionally and clearly with clients and internal stakeholders via email, phone, and written correspondence.</li><li>Review and analyze customer accounts, monitor payment status, and resolve inconsistencies in a timely manner.</li><li>Collaborate cross-functionally with vendors and internal departments to effectively manage billing and collection processes.</li><li>Utilize Microsoft Excel to track collection data, monitor outstanding balances, and generate reporting as needed.</li><li>Oversee credit terms and ensure customer compliance with company policies and procedures.</li><li>Respond promptly to customer inquiries regarding account or payment issues, ensuring client satisfaction.</li><li>Apply best practices in collections strategies to align with manufacturing and distribution industry standards.</li></ul>
2026-03-30T00:00:00Z

Collections Specialist

Orange, CA
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Orange, California. In this Contract to permanent position, you will play a pivotal role in managing client accounts and ensuring the timely collection of outstanding balances. The ideal candidate will bring exceptional organizational skills, a proactive attitude, and a customer-focused approach to resolving billing issues and maintaining accurate financial records. Responsibilities: • Investigate and resolve invoice discrepancies, payment shortfalls, and disputes by collaborating with internal teams such as billing and customer success. • Keep detailed records of collection activities, payment agreements, and customer interactions. • Analyze aging reports regularly and present updates on overdue accounts to management. • Conduct follow-ups on open accounts to minimize Days Sales Outstanding and improve cash flow. • Assist in applying and reconciling customer payments as needed. • Contribute to month-end closing processes by providing insights on delinquent accounts and expected recoveries. • Communicate professionally with clients while collecting payments and addressing concerns. • Support the team in maintaining compliance with company policies and financial procedures.
2026-04-01T00:00:00Z

Collections Specialist

Vacaville, CA
onsite
Temporary
19.7885 - 22.913 USD / Hourly
The Credit Collections Specialist is responsible for managing high-volume customer collections, resolving payment discrepancies, and maintaining accurate account records. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment while maintaining positive customer relationships.Key Responsibilities<ul><li>Initiate and follow up on collection efforts through professional phone calls and written correspondence</li><li>Build and maintain effective working relationships with customers to resolve outstanding balances</li><li>Apply and reconcile customer payments, including checks, credit cards, and electronic transactions</li><li>Research and resolve payment discrepancies by collaborating with internal departments</li><li>Process account adjustments as needed while ensuring accuracy and compliance</li><li>Maintain organized and up-to-date customer files and documentation</li><li>Complete assigned tasks accurately and within established deadlines</li><li>Perform additional duties as needed to support overall business objectives</li></ul>
2026-03-31T00:00:00Z

Collections Specialist

Santa Barbara, CA
remote
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Santa Barbara, California. This is a part-time contract position, offering an opportunity to contribute to the financial operations of the organization by managing collection processes effectively. The ideal candidate will have a strong background in accounting systems and claim administration, along with excellent communication and organizational skills. Responsibilities:• Monitor and manage outstanding accounts to ensure timely payments.• Communicate with clients to resolve billing discrepancies and provide accurate account updates.• Utilize accounting software systems, including Epic and ADP, to maintain accurate financial records.• Prepare and analyze reports related to collections and account performance.• Collaborate with internal teams to address and resolve payment issues.• Implement effective strategies to reduce delinquent accounts and improve overall collection rates.• Maintain compliance with company policies and relevant regulations.• Use CRM tools to document interactions and track collection activities.• Perform claim administration tasks to ensure proper handling of account-related claims.• Continuously assess collection processes and recommend improvements to enhance efficiency.
2026-04-02T00:00:00Z

Collections Specialist

Tonawanda, NY
remote
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Tonawanda, New York. In this Contract to permanent role, you will manage commercial accounts and work closely with clients to ensure timely and efficient collections. This position requires a strong ability to build relationships, analyze account information, and contribute to the overall success of the department. Responsibilities: • Manage a portfolio of 400-550 commercial accounts, ensuring timely follow-up and resolution. • Communicate directly with clients through written and verbal updates regarding account status. • Conduct skip tracing to locate individuals and resolve outstanding claims. • Collaborate with legal counsel on cases requiring further action. • Participate in monthly departmental meetings and occasionally present updates. • Contribute to team projects, contests, and office initiatives as needed. • Engage in continuous skill development through training programs, seminars, and online courses. • Foster positive working relationships within the team and department. • Lead by example in work ethic and meeting performance standards. • Assist in reviewing and improving departmental processes alongside management for enhanced efficiency.
2026-04-02T00:00:00Z

Collections Specialist

Burlington, NC
onsite
Temporary
24 - 26 USD / Hourly
We are looking for a skilled Collections Specialist to join our team on a contract basis in Greensboro, North Carolina. In this role, you will focus on managing accounts receivable and ensuring timely payment collection from commercial accounts. This position requires strong communication and organizational skills to handle financial processes effectively. Responsibilities:• Manage and oversee accounts receivable processes, ensuring timely and accurate payment collection.• Conduct outreach to commercial and consumer clients regarding outstanding balances and payment arrangements.• Analyze account statements to identify discrepancies and resolve billing issues promptly.• Implement effective collection strategies to minimize overdue accounts and improve cash flow.• Maintain accurate records of client interactions and payment statuses in compliance with company policies.• Collaborate with internal teams to address credit-related concerns and streamline collection efforts.• Prepare regular reports detailing collection activities and account statuses for management review.• Ensure adherence to legal and regulatory requirements throughout the collection process.• Monitor and update systems with payment information to maintain accurate financial records.
2026-03-31T00:00:00Z

Collections Specialist

Cincinnati, OH
onsite
Temporary
25 - 25 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Blue Ash, Ohio. In this long-term contract position, you will play a vital role in managing financial transactions, ensuring the accuracy of records, and maintaining positive relationships with our customers. This opportunity is ideal for someone passionate about commercial collections and eager to contribute to the success of a dynamic team. Responsibilities: • Process incoming payments promptly and accurately to maintain up-to-date financial records. • Reconcile accounts to ensure all transactions are recorded correctly and discrepancies are resolved. • Contact customers to address and collect past-due balances while fostering positive interactions. • Monitor and manage accounts receivable to reduce outstanding balances effectively. • Maintain detailed and organized records of collections activities for auditing and reporting purposes. • Collaborate with internal teams to streamline billing and collection processes. • Develop strategies to improve collection efficiency and minimize overdue accounts. • Respond to customer inquiries regarding billing and payments with attention to detail and in a timely manner. • Analyze customer accounts to identify trends and proactively address potential payment issues. • Ensure compliance with company policies and industry regulations throughout the collections process.
2026-04-01T00:00:00Z

Collections Specialist

Fishers, IN
onsite
Contract / Temporary to Hire
27.55 - 31.9 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures. Responsibilities: • Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups. • Utilize accounting software systems and CRM tools to track and update account statuses. • Handle inbound calls related to billing inquiries and payment resolutions. • Facilitate claim administration and resolve disputes effectively. • Process and reconcile accounts receivable transactions with attention to detail. • Collaborate with internal teams to ensure compliance with company policies and procedures. • Generate reports and analyze data to identify trends and improve collection strategies. • Adapt to flexible work hours while maintaining productivity and meeting deadlines. • Demonstrate proficiency in SAP and other relevant systems to support operational needs. • Provide exceptional customer service while addressing account-related concerns.
2026-03-26T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Temporary
20 - 25 USD / Hourly
Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills. Responsibilities <ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul>
2026-03-20T00:00:00Z

Collections Specialist

Richardson, TX
onsite
Contract / Temporary to Hire
27.398 - 31.724 USD / Hourly
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes. Responsibilities: • Communicate with customers to address past-due accounts and discuss payment options. • Negotiate and establish payment arrangements to resolve outstanding balances effectively. • Perform skip tracing to locate customers and gather necessary information. • Prepare and distribute collection correspondence, including notices and reminders. • Document account statuses and update customer information accurately. • Assist in resolving customer service inquiries related to billing and collections. • Support workout arrangements and manage delinquency cases. • Generate monthly reports on account delinquencies and collection activities. • Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
2026-04-02T00:00:00Z

Collections Specialist

Loma Linda, CA
onsite
Contract / Temporary to Hire
20 - 25 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Loma Linda, California. In this Contract to potential long-term position, you will play a key role in managing and resolving outstanding accounts receivable for commercial clients while ensuring compliance with company policies and maintaining positive client relationships. Responsibilities: • Oversee assigned customer accounts to ensure timely collection of outstanding balances. • Investigate and resolve billing discrepancies, payment disputes, and other account issues. • Collaborate with internal teams, such as sales and customer service, to address account concerns and support accurate invoicing. • Maintain detailed records of collections activities, payment arrangements, and communications. • Prepare and present aging reports and status updates on collection efforts to management. • Recommend appropriate actions for delinquent accounts, including escalation or write-offs. • Ensure adherence to company policies, procedures, and relevant regulations. • Assist with month-end and year-end closing processes related to accounts receivable. • Utilize tools such as Microsoft Excel and accounting systems to track and manage collections. • Work proactively to minimize financial risks and improve cash flow management.
2026-03-27T00:00:00Z

Collections Specialist

Severna Park, MD
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
A growing community association law firm representing condominium associations and HOAs is seeking a Collections Specialist to join its expanding collections department. This role is entirely collections‑focused and supports a high‑volume portfolio of delinquent accounts. Key Responsibilities<ul><li>Collected delinquent HOA and condominium assessments in accordance with firm procedures and applicable laws</li><li>Prepared and processed liens, lawsuits, and wage garnishments</li><li>Utilized ReadyCollect software to generate collection letters and lien documentation</li><li>Gathered and verified client‑provided account information to ensure accuracy within internal systems</li><li>Handled inbound calls from homeowners regarding delinquent accounts</li><li>Worked with owners to establish payment plans when appropriate</li><li>Applied de‑escalation techniques to manage challenging or upset callers professionally and effectively</li></ul>The Ideal Candidate<ul><li>Has experience interacting with the general public in customer‑facing roles (e.g., retail, food service, hospitality, call centers)</li><li>Comfortable handling difficult or “cranky” customers with patience, professionalism, and confidence</li><li>Brings a positive attitude and strong communication skills</li><li>Willing to learn collections processes and legal terminology; training provided</li><li>Detail‑oriented and able to follow established procedures in a fast‑paced environment</li></ul>This team places strong emphasis on attitude and communication skills—prior collections or legal experience is helpful but not required.Team & Reporting Structure<ul><li>Join an established collections department with two full‑time Collections Specialists</li><li>Role is 100% collections (no additional administrative duties)</li><li>Reports directly to senior collections staff members</li></ul>Schedule & Work Environment<ul><li>Onsite five (5) days per week initially</li><li>Hybrid schedule available after approximately 60 days (2–3 days remote per week)</li><li>Never fully remote due to in‑office paperwork, signatures, and operational needs</li><li>Everyone works onsite on Thursdays; team lunches are occasionally held</li><li>Flexible start times with an 8‑hour workday (e.g., 8:30–5:00 or 9:00–5:30)</li><li>Reliable transportation required</li></ul>
2026-04-02T00:00:00Z

Collections Specialist

Baytown, TX
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Baytown, Texas. This Contract to permanent position requires a detail-oriented individual who can effectively manage customer accounts, ensuring timely payments while maintaining strong relationships. Ideal candidates will bring expertise in collections processes and demonstrate excellent communication skills. Responsibilities: • Contact customers to address and resolve overdue accounts, ensuring prompt payment while maintaining positive relationships. • Perform light account reconciliations to verify payment accuracy and resolve discrepancies. • Collaborate with the sales department to address customer concerns and provide updates on payment statuses. • Present a detail-oriented approach to customers, asking insightful questions to identify patterns and gather necessary information. • Administer credit and collections procedures to ensure compliance with company standards. • Handle billing collections efficiently, ensuring accuracy and timeliness. • Utilize knowledge of TX Lien and Bond notices, if applicable, to address industry-specific requirements. • Monitor and analyze customer payment trends to proactively identify potential risks. • Maintain detailed records and documentation of collection activities for internal reporting.
2026-04-02T00:00:00Z

Collections Specialist

Rochester, NY
onsite
Contract / Temporary to Hire
20 - 25 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Rochester, New York. This contract-to-permanent position offers an opportunity to contribute your expertise in collections within a dynamic and detail-oriented environment. The ideal candidate will bring strong skills in commercial and consumer collections, as well as a solid understanding of billing and credit processes. Responsibilities: • Manage commercial and consumer accounts to ensure timely collection of outstanding balances. • Monitor and track overdue payments and follow up with clients to resolve discrepancies. • Develop and implement strategies to improve collection processes and reduce delinquency rates. • Collaborate with internal teams to address billing issues and ensure accurate invoicing. • Prepare and maintain detailed records of collection activities and account status. • Analyze credit data and payment trends to support decision-making and minimize financial risks. • Communicate effectively with clients to negotiate payment terms and resolve disputes. • Provide regular updates to management regarding collection progress and account status. • Ensure compliance with company policies and relevant regulations during collection activities. • Assist in identifying areas for process improvement to enhance efficiency and customer satisfaction.
2026-03-26T00:00:00Z