We are looking for an experienced D365 Software Architect with expertise in finance systems to join our team on a long-term contract basis. In this role, you will lead the architecture and design of financial platforms, ensuring seamless integration and optimal performance. This position is remote, providing flexibility while delivering impactful solutions.<br><br>Responsibilities:<br>• Design and develop scalable architecture for Microsoft Dynamics 365 Finance & Operations to support billing and invoicing processes.<br>• Oversee the technical governance of finance systems to ensure compliance with best practices and organizational standards.<br>• Collaborate with cross-functional teams to integrate the D365 platform within existing enterprise systems.<br>• Monitor and optimize the performance of the finance platform to meet business requirements.<br>• Provide expert guidance on invoice data management and billing workflows.<br>• Develop technical documentation and architectural diagrams for stakeholders.<br>• Troubleshoot and resolve issues related to system functionality and data integrity.<br>• Lead workshops and discussions to gather requirements and propose tailored solutions.<br>• Stay updated on emerging trends in enterprise architecture and D365 technologies.<br>• Support the full lifecycle of the platform integration, from planning to execution.
<p>We are looking for an experienced D365 F&O Software Architect to lead the design, architecture, and governance of a supply chain management platform. In this long-term contract position, you will play a pivotal role in ensuring the successful implementation and integration of Microsoft Dynamics 365 Finance & Operations solutions. This position is based in Cleveland, Ohio, and offers a remote work option.</p><p><br></p><p>Responsibilities:</p><p>• Develop and oversee the architecture and technical design for the D365 Finance & Operations platform, ensuring alignment with business objectives.</p><p>• Lead the integration of supply chain processes within the D365 platform, ensuring seamless functionality across all modules.</p><p>• Provide technical governance and best practices throughout the implementation lifecycle.</p><p>• Collaborate with stakeholders to gather requirements and translate them into actionable technical solutions.</p><p>• Troubleshoot and resolve complex technical issues related to the D365 F&O platform.</p><p>• Ensure scalability, security, and performance of the platform by implementing robust enterprise architecture principles.</p><p>• Work closely with cross-functional teams to ensure timely delivery of project milestones.</p><p>• Conduct regular assessments and optimizations to improve platform efficiency and user experience.</p><p>• Offer guidance and mentorship to team members on D365 F&O best practices.</p><p>• Stay up-to-date with industry trends and advancements to enhance the platform's capabilities.</p>
We are looking for a skilled SFMC/Email Developer to join our team on a contract basis in Washington, District of Columbia. This role is ideal for someone with expertise in Salesforce Marketing Cloud and email campaign development who can deliver personalized, dynamic marketing content and optimize data-driven strategies. You will play a crucial part in implementing marketing automation solutions and ensuring the seamless execution of campaigns.<br><br>Responsibilities:<br>• Develop responsive email templates and dynamic content blocks using HTML, AMPScript, and modular design principles.<br>• Build audience segmentation queries and manage data extensions within Salesforce Marketing Cloud.<br>• Execute automated marketing journeys through Journey Builder and Automation Studio.<br>• Conduct thorough QA testing across browsers and devices using tools like Litmus to ensure email functionality and design consistency.<br>• Create and optimize donation forms, landing pages, and engagement tools on platforms such as Engaging Networks.<br>• Monitor and troubleshoot data synchronization between Salesforce Marketing Cloud and other integrated platforms to maintain data integrity.<br>• Implement deliverability best practices to maximize inbox placement and monitor email performance metrics.<br>• Manage reusable template libraries to maintain consistency and improve efficiency across campaigns.<br>• Collaborate with internal teams, including IT, digital marketing, and web development, to meet technical and operational requirements.<br>• Perform A/B and multivariate testing on subject lines, calls-to-action, design elements, and audience groups to improve campaign performance.
We are looking for a skilled DevOps Engineer III to join our team in San Ramon, California. This role involves working with advanced technologies to optimize and maintain infrastructure, ensuring seamless integration and operation. The ideal candidate will have strong expertise in cloud platforms, automation tools, and DevOps methodologies.<br><br>Responsibilities:<br>• Build and maintain scalable infrastructure using cloud platforms such as AWS and Google Cloud.<br>• Implement and manage Adobe Experience Manager (AEM) systems and Cloudflare configurations.<br>• Develop and optimize CI/CD pipelines to streamline deployment processes.<br>• Automate workflows using Infrastructure as Code (IaC) tools like Terraform, Ansible, or CloudFormation.<br>• Create and manage scripts using Python, Bash, or PowerShell to improve operational efficiency.<br>• Collaborate with cross-functional teams to ensure alignment of DevOps practices.<br>• Integrate RESTful APIs and authentication mechanisms into automation workflows.<br>• Monitor system performance and troubleshoot issues to maintain high availability.<br>• Apply security best practices to configurations and log aggregation tools.<br>• Contribute to the implementation and optimization of marketing technology stacks and personalization platforms.
We are looking for an experienced Technical Project Manager to lead multiple initiatives within a dynamic non-profit organization based in New York, NY. This long-term contract position requires a strategic thinker who can oversee projects, optimize processes, and deliver measurable results. The ideal candidate will possess strong technical expertise and exceptional communication skills.<br><br>Responsibilities:<br>• Manage the implementation and deployment of mobile device management solutions, specifically utilizing Microsoft Intune.<br>• Lead efforts in optimizing the volunteer management system and ensure successful deployment across the organization.<br>• Conduct assessments of existing systems and processes, identifying areas for improvement and reworking workflows.<br>• Oversee procurement, onboarding, and service provisioning initiatives to enhance organizational efficiency.<br>• Collaborate with stakeholders to understand business cases and define clear paths toward achieving operational goals.<br>• Ensure deliverables are met within established timelines while maintaining high-quality standards.<br>• Facilitate communication between technical teams and non-technical stakeholders to align project objectives.<br>• Monitor multiple concurrent projects, ensuring proper resource allocation and risk management.<br>• Develop and maintain detailed project documentation, including plans, progress reports, and assessments.<br>• Provide hands-on technical support and guidance to ensure the practical implementation of solutions.
<p>We are looking for a skilled IT Security Specialist to oversee the operational security of enterprise infrastructure in Syracuse, New York. This position focuses on maintaining a robust security posture through continuous diagnostics, mitigation efforts, and proactive measures to ensure the integrity and health of IT environments. The ideal candidate will have hands-on expertise in both Windows and Linux systems, coupled with a strong understanding of security operations at the infrastructure level.</p>
<p><strong>IT Architect & Technical Lead – ADMS / OMS </strong></p><p><strong>Location:</strong> Remote PST (occasional travel required)</p><p><strong>Position Type:</strong> 6 Month Contract, Potential for Extension </p><p><br></p><p><strong>Overview</strong></p><p>We are seeking a highly skilled <strong>IT Architect and Technical Lead</strong> with deep expertise in <strong>Emerson / AspenTech Advanced Distribution Management System (ADMS) and Outage Management System (OMS)</strong> solutions. This role will lead the architecture, design, implementation, and integration of Digital Grid Management (DGM) platforms to support reliable, scalable, and high-performing utility operations.</p><p>The ideal candidate brings strong technical leadership, hands-on configuration and integration experience, and the ability to collaborate effectively with cross-functional teams to deliver complex utility control center solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end architecture design for ADMS/OMS implementations, including SCADA, DMS, OMS, and integrations with GIS, AMI, Distribution Automation, and enterprise systems.</li><li>Define control center configurations, system topologies, high-availability architectures, and disaster recovery strategies aligned with industry and vendor best practices.</li><li>Support delivery of ADMS, OMS, and/or DERMS projects, including solution design, system integration, configuration, testing, and go-live support.</li><li>Lead and support integration of ADMS/OMS with utility systems such as SCADA, GIS, SAP, and Switch Order Management (SOM) to ensure seamless data flow and operational efficiency.</li><li>Lead and support ADMS/OMS configuration, including outage job workflows from call intake through job closure and reporting.</li><li>Lead and assist with data modeling and data migration from legacy OMS platforms to new systems.</li><li>Provide technical leadership to project delivery teams, including mentoring junior staff and contributing hands-on to technical development activities.</li><li>Conduct workshops, validate solution designs, and oversee configuration of OMS functionality (e.g., prediction rules, ETR matrices, crew management, outage assist displays).</li><li>Oversee configuration, testing, and commissioning of Emerson/AspenTech ADMS/OMS solutions, ensuring accurate real-time modeling of power system conditions.</li><li>Collaborate with stakeholders to gather requirements, perform system evaluations, and support procurement processes; coordinate with vendors to ensure solution compatibility.</li><li>Develop and execute quality assurance plans to validate system functionality, performance, and compliance with applicable standards.</li><li>Create and maintain technical documentation, including architecture diagrams, standards, procedures, security controls, and long-term roadmaps.</li><li>Ensure solutions incorporate cybersecurity best practices, scalability for increasing DER penetration, and real-time performance for outage management and grid optimization.</li><li>Troubleshoot complex technical issues related to ADMS/OMS implementations and provide effective resolution.</li><li>Identify opportunities to enhance grid automation capabilities, including integration with DERMS and other advanced technologies.</li></ul>
<p>We are seeking an early‑career GenAI Application Developer to design, build, and enhance AI‑powered applications for an AWS‑based Contact Center as a Service (CCAS) platform. This role focuses on conversational AI, intelligent automation, and generative AI–driven customer and agent experiences using services such as Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and AWS Lambda (Python).</p><p><br></p><p>You will work closely with senior engineers, UI/UX designers, and cloud teams to implement voice and chat automation, agent assist features, secure AI orchestration, and supporting APIs and data pipelines—all within a security‑ and compliance‑focused environment.</p><p>This is an excellent opportunity to grow as a software developer while contributing to impactful, production‑grade AI solutions.</p><p><br></p><p>Primary Responsibilities</p><p>Amazon Connect Application Development</p><ul><li>Design, build, and maintain Amazon Connect contact flows, routing profiles, and queues for voice and chat</li><li>Integrate Amazon Lex V2 bots for call deflection, self‑service workflows, and escalation</li><li>Configure Contact Lens for transcription, summarization, sentiment analysis, QA insights, and redaction</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and agent assist capabilities</li><li>Implement secure S3‑based transcript storage with encryption, lifecycle policies, and retention controls</li></ul><p>eAI Orchestration & Backend Services</p><ul><li>Develop AWS Lambda (Python) functions to orchestrate:</li><li>Amazon Bedrock LLM calls</li><li>Embeddings workflows</li><li>Model invocation logging and observability</li><li>Implement OpenSearch indexing, keyword/vector queries, and ingestion triggers</li><li>Build Retrieval‑Augmented Generation (RAG) pipelines to support agent assist and self‑service knowledge</li><li>Apply structured logging, testing, error handling, and performance/cost safeguards</li></ul><p> Data Safety, Security & Compliance</p><ul><li>Implement AI guardrails, prompt templates, and output evaluation mechanisms</li><li>Enforce PII redaction and minimization across conversation logs</li><li>Participate in threat modeling and remediation for contact center integrations</li></ul><p>Web, Chat & Integration Support</p><ul><li>Support CloudFront + WAF configurations for secure web chat entry points</li><li>Build APIs and event hooks to pass context between web chat, Amazon Connect, and AI services</li></ul><p>DevSecOps & Operations</p><ul><li>Contribute to Git‑based CI/CD pipelines, code reviews, and documentation</li><li>Maintain runbooks, SOPs, and architecture diagrams</li><li>Create and monitor CloudWatch dashboards and alarms for:</li><li>Call deflection rate</li><li>Average Handle Time (AHT)</li><li>Contact resolution</li><li>AI usage metrics</li></ul>