7 results for Remote Patient Account Representative jobs

Customer Service Representative

Arlington, TN
remote
Temporary
15 - 20 USD / Hourly
Position OverviewWe are seeking a Customer Service Representative to support sales‑related customer interactions, promotions, installations, and ongoing communications. This role is responsible for maintaining positive customer relationships, resolving inquiries and complaints in compliance with consumer regulations, and contributing to customer education and satisfaction initiatives.The position operates within well‑defined procedures and guidelines and requires a solid understanding of standard customer service routines. The ideal candidate is organized, service‑oriented, and comfortable managing multiple communication channels and operational tools. Key Responsibilities<ul><li>Provide customer support related to sales, promotions, installations, and communications</li><li>Ensure customer claims and complaints are handled fairly, efficiently, and in compliance with consumer laws</li><li>Maintain strong customer relationships through professional and timely communication</li><li>Monitor and manage shared email inboxes and respond to customer inquiries</li><li>Support operational systems and tools, including:</li><li>Web operations systems</li><li>Inventory tracking</li><li>Staffing or scheduling assistance</li><li>ARO Manager platform</li><li>Develop and support initiatives to proactively inform and educate customers</li><li>Review customer survey feedback and assist with continuous improvement plans</li><li>Follow established procedures while handling a variety of routine customer service tasks</li></ul>
2026-03-18T00:00:00Z

Customer Service Representative

Indianapolis, IN
remote
Contract / Temporary to Hire
17 - 17 USD / Hourly
We are looking for a dedicated Weekend 3rd shift Spanish Bilingual Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills. Hours for this position will be 10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat. Responsibilities:• Open and manage trouble tickets to address specific customer issues effectively.• Clearly explain product options, associated charges, and promotions to customers.• Navigate customer service systems and tools efficiently to deliver timely assistance.• Resolve routine problems using established procedures and seek guidance for complex issues.• Maintain high-quality performance standards and meet call center metrics.• Promote self-service tools such as organizational applications and web resources.• Provide accurate quotes for rates and encourage customers to consider prepay options.• Inform customers about new or upgraded products and services.• Conduct additional tasks and responsibilities as assigned to support team objectives.
2026-03-17T00:00:00Z

Accounts Receivable Specialist

Seattle, WA
remote
Temporary
27 - 32 USD / Hourly
Our team is seeking an Accounts Receivable Specialist with 2-4 years of experience to join our group. The ideal candidate will efficiently manage a high volume of transactions, demonstrate strong Excel skills, and contribute to accurate and timely receivables processing. This is a hybrid position, with strong remote flexibility, but candidates must reside in Washington state to be considered. Key Responsibilities:<ul><li>Manage high volume invoicing and payment follow-ups across multiple accounts</li><li>Investigate and resolve discrepancies related to customer payments and account balances</li><li>Assist in month-end closing procedures for accounts receivable</li><li>Maintain documentation to support audit requirements and compliance policies</li></ul>
2026-03-26T00:00:00Z

Representative, Customer Service - Skilled

Magna, UT
remote
Temporary
20 - 20 USD / Hourly
Customer Service Representative (Skilled) – ContractJob Type: 52 Week Contract Schedule: Must be able to work PST hoursLocation: RemotePay: $20hr W2About the RoleWe are seeking a Skilled Customer Service Representative to support customer inquiries, order entry, and service-related communications. This role focuses on maintaining strong customer relationships, resolving issues effectively, and supporting internal teams through accurate documentation and communication.The ideal candidate is detail‑oriented, organized, punctual, and experienced in customer service environments that involve data entry or order entry.Key Responsibilities<ul><li>Provide customer support related to sales, promotions, service requests, installations, and general product inquiries.</li><li>Maintain positive customer relationships and ensure all claims or complaints are resolved fairly and in accordance with applicable consumer regulations.</li><li>Support organization-wide efforts to proactively inform, educate, and guide customers through processes and service updates.</li><li>Develop and implement improvement plans based on customer surveys or feedback.</li><li>Follow clearly defined procedures to ensure accurate order entry, documentation, and case handling.</li><li>Communicate effectively across teams to ensure customer needs are fully addressed.</li><li>Maintain compliance with established operational guidelines, workflows, and technical procedures.</li></ul>
2026-03-20T00:00:00Z

Medical Billing/Claims/Collections

Austin, TX
remote
Temporary
20 - 24 USD / Hourly
We are looking for experienced professionals to assist with medical billing, claims, and collections in a high-volume environment. This contract position involves working on various aspects of accounts receivable and claims management, including patient collections, invoicing, and reviewing aged accounts. Based in Austin, Texas, this role offers an opportunity to contribute to an ongoing project while leveraging your expertise in claims adjudication and insurance follow-up. Responsibilities: • Conduct follow-ups on aged accounts receivable to ensure timely resolution and recovery. • Review and analyze claims to determine appropriate actions, including resubmissions, appeals, write-offs, or patient collections. • Manage patient collections by initiating contact, negotiating payment plans, and addressing financial concerns with sensitivity. • Handle invoicing tasks, ensuring accuracy and compliance with organizational protocols. • Evaluate insurance denials and claims statuses to identify resubmission opportunities and payer-specific requirements. • Process appeals and resubmissions, adhering to industry standards and documentation guidelines. • Interpret explanation of benefits (EOBs) and electronic remittance advices (ERAs) to determine financial responsibility between payers and patients. • Collaborate with team members to ensure efficient handling of accounts and claims. • Maintain detailed records of all actions taken for claims and collections. • Utilize knowledge of commercial and government insurance processes, including Medicare and Medicaid, to guide decision-making.
2026-04-01T00:00:00Z

Bilingual Customer Service Representative

Pittsburgh, PA
remote
Contract / Temporary to Hire
16 - 18 USD / Hourly
Our client in the South Side of Pittsburgh, PA is hiring for English and Bilingual Customer Service Representative for a contract to hire job opportunity. There will be an OHIO class in Canfield on Tuesday, 5/19/26 and a Pittsburgh Class on Wednesday, 5/20/26. Please note you must be onsite to pick up equipment and training for the first day. The Pittsburgh location has free parking provided and they are also bus accessible! The Ohio location will be a meet up spot at a hotel in Canfield, OH. After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8:15AM - 4:45PM (Monday - Friday) ideally the first 24-30 business days. Permanent schedule would be sometime between 9:00AM - 5:30PM (Monday - Friday). o English speaking day shift: $16o Bilingual speaking day shift: $18 This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.
2026-04-01T00:00:00Z

Bilingual Customer Service Representative

Louisville, KY
remote
Contract / Temporary to Hire
16 - 16 USD / Hourly
We are looking for a dedicated Bilingual Customer Service Representative to work for a growing company in Louisville, Kentucky. This is a contract to hire position offering the opportunity to develop your skills while providing exceptional support to customers. The role requires flexibility, attention to detail, and the ability to thrive in a fast-paced environment. The hours for the Bilingual Customer Service Representative are Monday - Friday: 8am-5pm EST and you must have weekend availability to work one weekend per month. This is a remote position and you may live outside of Louisville, however, you must reside in EST, CST, or MDT. The Bilingual Customer Service Representative must be fluent in Spanish and English. Responsibilities of the Bilingual Customer Service Representative: • Handle inbound customer inquiries and provide timely and accurate responses. • Maintain an attentive and detail-oriented approach during customer interactions, ensuring satisfaction and resolution. • Manage data entry tasks efficiently to maintain accurate customer records. • Collaborate with team members to ensure seamless communication and service delivery. • Provide bilingual support to assist customers in multiple languages. • Utilize tools such as Outlook and other relevant programs to streamline administrative tasks. • Deliver high-quality service in a call center environment while adhering to company policies.
2026-03-13T00:00:00Z