We are seeking a detail oriented and customer-focused Patient Services & Front Desk Coordinator to join our team onsite. This Patient Services & Front Desk Coordinator role serves as the first point of contact for patients and is responsible for providing exceptional customer service while supporting daily administrative and financial operations. <br> Here's what you get to do everyday as a Patient Services & Front Desk Coordinator: Schedule and confirm patient appointments. Greet patients and assist with check-in and check-out procedures. Collect patient payments and process transactions Answer incoming calls and address patient inquiries in a courteous and detail oriented manner. Maintain accurate patient records and appointment schedules. Perform daily financial audits and reconcile payments to ensure accuracy. Prepare and organize financial reports and documentation. Collaborate with office staff to ensure smooth daily operations. Adhere to HIPAA and company confidentiality policies.
We are looking for an experienced Office Services Manager to support the day-to-day operations of a bankruptcy practice in Phoenix, Arizona. This role blends administrative leadership, practice coordination, financial oversight, and cross-functional collaboration to help attorneys and staff deliver high-quality client service. The ideal candidate brings strong organizational judgment, legal operations knowledge, and the ability to manage multiple priorities in a service-focused environment.<br><br>Responsibilities:<br>• Oversee the daily administrative rhythm of the bankruptcy practice, ensuring meetings, schedules, communications, and follow-up activities remain organized and on track.<br>• Guide the client intake and matter opening process by coordinating screenings, conflict checks, and file setup in alignment with firm procedures.<br>• Provide operational support for case activity, including assistance with legal documents, information gathering, and electronic court filings when needed.<br>• Support the financial management of the practice by helping with budgets, expense monitoring, billing coordination, and matter-related administration.<br>• Maintain visibility over deadlines, recurring deliverables, and strategic initiatives to help the group meet business and client service objectives.<br>• Monitor practice-related systems such as Best Case and ECFx, helping maintain proper usage, compliance, and data accuracy.<br>• Partner with marketing efforts by organizing campaigns, client development events, directory submissions, and other business development activities.<br>• Prepare and distribute practice reports covering areas such as productivity, financial performance, staffing, and matter status for leadership review.<br>• Coordinate team meetings, develop agendas, document important outcomes, and follow through on assigned action items.<br>• Act as a central point of contact with departments such as accounting, human resources, marketing, information technology, and training while handling confidential matters with discretion.
<p>We are looking for a Compensation & Benefits Manager to lead pay and benefits strategy for our client. This role will shape compensation frameworks for both hourly and office-based employees while ensuring programs remain competitive, equitable, and compliant. The position also oversees benefits administration, vendor partnerships, and plan performance to support a broad employee population.</p><p><br></p><p>Responsibilities:</p><p>• Build and oversee compensation programs for hourly and salaried employee groups operating in multiple states.</p><p>• Create pay structures that reflect applicable wage laws, overtime rules, prevailing wage requirements, and regional labor conditions.</p><p>• Manage variable pay elements such as shift premiums, incentive plans, and bonus opportunities.</p><p>• Conduct market analyses to establish salary ranges and geographic differentials that support staffing and retention goals.</p><p>• Review pay practices to maintain internal consistency while preserving external competitiveness across locations.</p><p>• Administer benefit programs for a multi-state workforce, including medical coverage and other core employee offerings.</p><p>• Direct the performance of a self-funded health plan by coordinating with vendors and tracking financial and utilization trends.</p><p>• Collaborate with third-party administrators, stop-loss providers, pharmacy benefit managers, brokers, and consultants to maintain effective plan operations.</p><p>• Lead annual enrollment, onboarding benefits education, and employee communications for teams in dispersed locations.</p><p>• Monitor regulatory requirements related to compensation, leave, and benefits and implement updates to keep programs compliant.</p>
<p><strong>Benefits Manager</strong></p><p><br></p><p>Remote Opportunity | Minneapolis/St. Paul Preferred</p><p><br></p><p>Robert Half is partnering with a growing organization to identify a Benefits Manager to join their Human Resources team. This is an exciting opportunity for a benefits professional who is ready to take ownership of a function, build strong partnerships, improve processes, and make a meaningful impact on the employee experience.</p><p><br></p><p>The ideal candidate is someone who has developed a strong foundation in benefits and is looking for increased ownership, visibility, and the opportunity to influence how programs are managed and improved. This role will partner closely with HR leadership, vendors, brokers, and internal stakeholders to ensure benefits programs are effectively administered, communicated, and aligned with the needs of a growing organization.</p><p><br></p><p>This is an individual contributor role with ownership of the benefits function. While there is no direct team management responsibility today, this role offers the opportunity to grow in scope and influence as the organization continues to expand.</p><p><br></p><p>About the Opportunity</p><p><br></p><p>The organization is a growing, multi-state employer with a large operational workforce. As the company continues to scale, they are investing in their HR infrastructure and creating dedicated ownership around benefits and employee experience initiatives.</p><p><br></p><p>The Benefits Manager will oversee the day-to-day administration and ongoing improvement of employee benefit programs while also identifying opportunities to enhance communication, employee engagement, recognition efforts, wellbeing initiatives, and the overall employee experience.</p><p><br></p><p>This position is remote; however, candidates located in the Minneapolis/St. Paul area or Midwest region are preferred. The HR team comes together in person a few times per year for collaboration and team meetings.</p><p><br></p><p>Key Responsibilities</p><ul><li>Own the administration and ongoing improvement of employee benefit programs, including medical, dental, vision, life, disability, retirement, voluntary benefits, and related programs</li><li>Manage relationships with benefits brokers, vendors, carriers, and external partners to ensure strong service delivery and program effectiveness</li><li>Lead annual open enrollment planning, communication, employee education, system readiness, and execution</li><li>Partner with HR, payroll, and internal teams to ensure accurate eligibility, enrollment, deductions, and employee data</li><li>Conduct benefits audits, reporting, and issue resolution to support accuracy and compliance</li><li>Serve as a resource for employees and leaders by providing clear, accessible benefits information and support</li><li>Translate complex benefits information into employee-friendly communications and resources</li><li>Evaluate current programs and recommend improvements based on employee feedback, utilization, and business needs</li><li>Support employee experience initiatives, including recognition programs, service awards, wellbeing efforts, and other engagement opportunities</li><li>Identify opportunities to improve processes, enhance communication, and create a stronger employee experience as the organization grows</li></ul><p><br></p>
<p><br></p><p>Our client is looking to hire an Office Operations Manager to support two of the firm's largest branches. This person will serve as the operational leader for a multi-office professional services environment, overseeing day-to-day office operations, employee management, performance reporting, recruiting, onboarding, client service, and administrative processes. This individual acts as a key liaison between leadership and staff, ensuring efficient business operations, resource allocation, and exceptional client experience.</p><p><br></p><p>Key Responsibilities</p><p>Office & Operations Management</p><ul><li>Oversee daily operations for approximately 30 employees across multiple office locations.</li><li>Serve as the primary point of contact for attorneys, paralegals, client support staff, reception, and administrative personnel.</li><li>Manage and maintain operational workflows to ensure business objectives are met efficiently.</li><li>Monitor staffing resources and adjust schedules, calendars, and workloads to optimize productivity and service levels.</li></ul><p>Performance Metrics & Reporting</p><ul><li>Develop, track, and analyze key performance indicators (KPIs) to measure workload, productivity, and business performance.</li><li>Prepare and present bi-weekly and monthly operational reports to leadership, including:</li><li>Billing metrics</li><li>Revenue and collections reporting</li><li>Workload projections versus actual performance</li><li>Monthly production goals and benchmarks</li><li>Utilize data and reporting to identify trends, drive accountability, and support business growth initiatives.</li></ul><p>Recruitment & Onboarding</p><ul><li>Source, screen, and interview candidates for administrative and operational positions.</li><li>Manage the full onboarding process, including:</li><li>New hire orientation</li><li>Technology and environment setup</li><li>Training and process education</li><li>Support employee development and successful integration into the organization.</li></ul><p>Team Leadership & Employee Support</p><ul><li>Provide day-to-day management and support for office personnel.</li><li>Act as a resource for employee questions, operational issues, and process improvement initiatives.</li><li>Foster a collaborative and productive work environment.</li></ul><p>Client Service & Escalation Management</p><ul><li>Handle escalated client concerns and service issues with professionalism and empathy.</li><li>Serve as a brand ambassador while ensuring timely resolution of client matters.</li><li>Partner with internal teams to maintain high service standards and client satisfaction.</li></ul><p>Vendor & Technology Management</p><ul><li>Manage relationships with external service providers, including call center and help desk partners.</li><li>Serve as the escalation point for technology and operational issues.</li><li>Support technology initiatives and system implementations.</li></ul><p>Project Management</p><ul><li>Lead office and facilities projects from planning through execution.</li><li>Coordinate office relocations, renovations, and operational transitions.</li><li>Manage project timelines, budgets, vendors, and resource allocation.</li><li>Support technology upgrades and system migrations, including Office 365 implementations.</li></ul><p><br></p>
We are looking for a Health Information Management (HIM) Clerk to support document and workflow optimization efforts within a healthcare environment in Greenwood, South Carolina. This Long-term Contract opportunity is ideal for someone who combines strong hands-on knowledge of Epic with the ability to evaluate current records processes and identify opportunities for greater efficiency. The person in this role will help assess how health information is managed, reduce unnecessary paper-based activity, and strengthen documentation practices across the department.<br><br>Responsibilities:<br>• Review existing health information workflows and compare current practices with available Epic functionality to uncover improvement opportunities.<br>• Examine records management processes to identify duplicate steps, gaps in documentation, and areas that can be standardized.<br>• Recommend practical ways to decrease paper-heavy activities by aligning daily operations with electronic record capabilities.<br>• Partner with internal stakeholders to clarify how medical records are created, maintained, and stored across the department.<br>• Document findings, process observations, and suggested workflow enhancements in a clear and organized manner.<br>• Support efforts to ensure that appropriate information is captured within Epic when manual or paper-based workarounds are being used.<br>• Analyze operational pain points related to patient medical records and propose more efficient approaches for handling them.<br>• Contribute health information management expertise while working with electronic medical record platforms such as Epic, Cerner, and Allscripts as applicable.
<p>We are looking for a customer-focused Health Plan Specialist to support members through high-volume inbound service specifically related to Medicare. This is a contract position offering the opportunity to assist members with benefit, billing, and enrollment questions while delivering accurate and compassionate support. The ideal candidate is comfortable navigating multiple systems, handling complex inquiries, and maintaining an organized remote work environment. Success in this role requires strong communication, sound judgment, and a commitment to creating a positive member experience.</p><p><br></p><p>Responsibilities:</p><p>• Handle a large volume of inbound member calls each day, especially during open enrollment periods, while maintaining a calm and attentive approach.</p><p>• Guide members through questions related to Medicare benefits, billing matters, eligibility, and enrollment with clear and accurate explanations.</p><p>• Take full ownership of each inquiry from initial contact through final resolution, ensuring issues are documented thoroughly and completed on time.</p><p>• Use digital tools and multiple on-screen applications efficiently to research information, verify details, and provide accurate responses.</p><p>• Follow up on unresolved concerns as needed to ensure members receive complete and timely updates.</p><p>• Maintain detailed records of member interactions and actions taken to support service quality and compliance expectations.</p><p>• Participate fully in virtual training, team meetings, and coaching sessions, including live video attendance and active engagement.</p><p>• Work within assigned weekday shifts and contribute to a collaborative team environment focused on service excellence and member satisfaction.</p>
We are looking for an Epic Billing Queue Management Technician to support revenue cycle operations in Roseville, California. This Long-term Contract position focuses on managing Epic billing work queues, resolving claim and charge issues, and helping accounts move efficiently toward accurate reimbursement. The ideal candidate will bring strong medical billing knowledge, sound judgment in prioritizing high-impact accounts, and the ability to work closely with billing, coding, and technical teams to improve queue performance and reduce payment delays.<br><br>Responsibilities:<br>• Manage assigned Epic Resolute billing queues each day, addressing claim edits, charge review items, follow-up activity, denials, credits, and related account exceptions within established service expectations.<br>• Investigate billing errors to determine underlying causes, then update account, coverage, guarantor, or charge information so claims can be released accurately and on time.<br>• Organize workload based on aging, filing limits, financial impact, and operational urgency to keep high-priority accounts moving through the revenue cycle.<br>• Partner with billing, coding, and information systems teams to resolve recurring issues, clarify workflow questions, and improve the handling of work queue volumes.<br>• Review charges and claims for compliance with payer rules as well as state and federal billing standards before submission or correction.<br>• Track patterns in edits, denials, and payment delays, escalating broader process or system concerns when trends indicate a larger operational issue.<br>• Use payer portals and clearinghouse tools to research claim status, obtain supporting details, and complete follow-up needed for timely reimbursement.<br>• Support workflow enhancement efforts, including updates to queue routing logic or process design, when changes are needed to improve accuracy and efficiency.
We are looking for an Epic Billing Queue Management Technician to support revenue cycle operations in Roseville, California. This Long-term Contract position focuses on managing Epic billing work queues, resolving claim-related issues, and helping ensure timely and accurate reimbursement across hospital billing processes. The ideal candidate brings strong knowledge of medical billing workflows, payer requirements, and queue prioritization, along with the ability to collaborate effectively with billing, coding, and technical teams.<br><br>Responsibilities:<br>• Manage assigned Epic Resolute hospital billing work queues each day, addressing claim edits, charge review items, follow-up tasks, denials, credits, and related account exceptions within expected turnaround times.<br>• Investigate billing errors and account discrepancies, then update patient, guarantor, coverage, and charge information to support clean claim submission.<br>• Prioritize workload by considering filing limits, account age, financial impact, and operational urgency to keep claims moving efficiently through the revenue cycle.<br>• Work closely with billing, coding, and IT partners to resolve recurring issues, reduce queue backlogs, and improve reimbursement timeliness.<br>• Identify patterns in denials, edits, and charge issues, escalating broader system concerns and recommending workflow improvements when appropriate.<br>• Review claims for compliance with payer, state, and federal billing guidelines before release, helping reduce avoidable delays and rework.<br>• Use payer portals and clearinghouse tools to research claim status, respond to exceptions, and support follow-up activity on outstanding accounts.<br>• Contribute to process enhancement efforts, including updates to routing logic, work queue structure, or billing workflows when needed.
<p><em>The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p><em>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </em></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul><p> </p>
We are looking for an MDM Specialist to join a customer-focused endpoint and identity management initiative in Fort Lauderdale, Florida. This Long-term Contract opportunity is ideal for a hands-on, detail-oriented individual who can partner with senior technical leadership and contribute quickly across modern device administration and access management environments. The position supports the delivery, configuration, and ongoing optimization of key platforms used for large-scale user and device operations.<br><br>Responsibilities:<br>• Partner with the lead specialist to manage daily operations and project-based work across endpoint and identity management platforms.<br>• Configure and support tools such as Jamf, JumpCloud, Mosyle, Rippling, and Apple Business Manager within the client environment.<br>• Contribute to the buildout of a new JumpCloud environment, including foundational setup and rollout activities.<br>• Administer device enrollment workflows, security policies, automation rules, and compliance controls for managed endpoints.<br>• Support the full lifecycle of corporate devices, from provisioning and deployment through ongoing maintenance and updates.<br>• Assist with user account provisioning and access management processes across connected systems.<br>• Investigate and resolve technical issues involving device management, identity services, and endpoint configuration.<br>• Create and maintain clear technical documentation covering system settings, procedures, and operational standards.<br>• Help execute large-scale deployment efforts for devices and related management services.
<p>We are looking for a highly organized and detail-oriented <strong>Health Information Clerk</strong> to join our Health Information Management team at our hospital in <strong>Chandler, AZ</strong>. The Health Information Clerk will support the accurate, timely, and confidential management of patient health information while assisting with the day-to-day operations of the HIM department.</p><p><br></p><p>Responsibilities:</p><ul><li>Retrieved and prepared patient medical records for authorized hospital departments and healthcare providers.</li><li>Scanned and indexed medical records and documents into the electronic health record system.</li><li>Verified that documents were accurately associated with the correct patient record.</li><li>Filed, organized, and maintained paper and electronic health information according to department procedures.</li><li>Assisted with the tracking, retrieval, and reconciliation of incomplete or missing medical records.</li><li>Processed routine health information requests according to established hospital procedures and privacy requirements.</li><li>Entered and updated patient and medical record information accurately in designated systems.</li><li>Assisted with maintaining the integrity, completeness, and accessibility of patient health records.</li><li>Responded to routine inquiries from patients, hospital staff, and other authorized individuals.</li><li>Followed HIPAA regulations, hospital privacy policies, and procedures for safeguarding confidential patient information.</li><li>Identified and reported discrepancies, missing documentation, or potential record integrity issues to appropriate HIM staff.</li><li>Assisted with quality control activities to ensure medical records were complete, accurate, and properly organized.</li><li>Maintained productivity and accuracy standards established by the HIM department.</li></ul>
<p><strong>Electronic Health Records Specialist </strong></p><p><strong>Location:</strong> Oklahoma City, OK</p><p><strong>Schedule:</strong> 100% Onsite</p><p><strong>Pay:</strong> $25+/hour DOE</p><p><strong>Duration:</strong> Long-Term Contract (6-12 Months)</p><p>Position Overview</p><p>We are seeking an experienced <strong>Electronic Health Records Specialist </strong>st to support the ongoing administration, optimization, and enhancement of an Electronic Health Records (EHR) system. This role serves as a key liaison between end users, leadership, technical teams, and the EHR vendor to ensure the system operates efficiently and effectively. The ideal candidate will have experience supporting EHR applications, managing system changes, troubleshooting issues, coordinating testing efforts, and providing end-user support and training.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain training materials, reference guides, and workflow documentation related to the EHR system.</li><li>Assist with user training and ongoing education initiatives.</li><li>Review, document, and communicate system updates and release changes that may impact operations.</li><li>Recommend system enhancements and workflow improvements to increase efficiency and effectiveness.</li><li>Track and manage EHR system change requests from initial request through implementation.</li><li>Coordinate testing activities for system updates, enhancements, and configuration changes.</li><li>Facilitate implementation of system changes with stakeholders and end users.</li><li>Partner with vendor support teams to troubleshoot and resolve system issues.</li><li>Serve as an escalation point for EHR-related questions and concerns.</li><li>Participate in governance, planning, and strategic initiatives related to the EHR platform.</li><li>Respond to escalated help desk tickets and support requests.</li><li>Investigate, document, and resolve application issues, coordinating with vendors as needed.</li><li>Monitor and address EHR interface errors to ensure accurate data transmission between connected systems.</li><li>Coordinate updates and modifications to system interfaces and integrations.</li><li>Manage changes to system configurations, tables, and supporting data structures, including testing and validation.</li><li>Maintain detailed documentation and change logs for system updates and configurations.</li><li>Develop and maintain role-based security profiles and system access permissions.</li><li>Collaborate with cross-functional teams to support system performance and user needs.</li><li>Perform other duties and special projects as assigned.</li></ul><p><br></p>