We are looking for a detail-oriented Medical Billing & Collections specialist to join a growing healthcare team in Florida. This contract-to-permanent opportunity is ideal for someone who can evaluate insurance payment activity, address claim issues, and help improve reimbursement outcomes. The person in this role will work closely with billing and accounts receivable processes in a collaborative onsite environment while supporting accurate and timely collections activity.<br><br>Responsibilities:<br>• Analyze explanation of benefits documents to identify billed services, insurer payments, contractual adjustments, and amounts owed by patients.<br>• Manage assigned denial and collections work queues, prioritizing unresolved accounts and taking action to move claims toward payment.<br>• Research underpaid or rejected claims and determine the appropriate next steps to correct and resolve billing issues.<br>• Communicate with insurance carriers to clarify discrepancies, obtain claim status updates, and secure outstanding reimbursement.<br>• Prepare and submit corrected claims or appeals within required filing deadlines to reduce avoidable payment delays.<br>• Record all follow-up efforts, account updates, and collection activity accurately within the billing system.<br>• Contribute to accounts receivable performance by helping reduce aging balances and supporting team collection goals.<br>• Collaborate with onsite team members in a fast-paced setting to maintain efficient claim follow-up and resolution workflows.
<p>We are looking for a detail-oriented Medical Biller to support a non-profit organization in Salinas, California. This Long-term Contract position focuses on accurate and timely follow-up on outstanding balances, and effective resolution of billing issues across insurance and state-funded programs. The ideal candidate brings strong analytical judgment, works independently with precision, and contributes to consistent, high-quality billing operations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and submit medical claims and superbill-related documentation with a high level of accuracy and within established timelines.</p><p>• Review patient accounts, investigate outstanding balances, and conduct collection follow-up with payers to help reduce aging receivables.</p><p>• Research denied or underpaid claims, identify the cause of discrepancies, and take corrective action to support reimbursement.</p><p>• Draft and submit appeals with appropriate supporting documentation to address claim denials and payment variances.</p><p>• Maintain billing records and account activity in computerized systems while ensuring data integrity and proper documentation.</p><p>• Coordinate with internal teams and external payers to clarify billing questions, resolve claim issues, and support account resolution.</p><p>• Apply working knowledge of hospital and medical billing practices, including insurance carriers and applicable state program requirements.</p><p>• Monitor assigned billing workloads and prioritize tasks to meet productivity expectations and service standards</p>
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. <br> The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. <br> Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
A Federally Qualified Health Center (FQHC), is seeking an experienced Medical Biller/Collector to join their revenue cycle team. This Medical Biller/Collector will be responsible for billing, follow-up, and collections activities to ensure timely reimbursement from insurance carriers, government payers, and patients. The ideal candidate for the Medical Biller/Collector role will have strong knowledge of medical billing processes, payer guidelines, and accounts receivable follow-up.<br><br>Key Responsibilities:<br><br>Submit accurate and timely medical claims to insurance carriers and government payers<br>Follow up on unpaid, denied, or underpaid claims and resolve billing discrepancies<br>Work accounts receivable reports and maintain collection efforts to reduce outstanding balances<br>Investigate claim rejections and denials, and take corrective action for resubmission or appeal<br>Post payments, adjustments, and denials as needed<br>Communicate with payers, patients, and internal staff regarding billing questions and account resolution<br>Maintain compliance with billing regulations, payer requirements, and organizational policies<br>Support revenue cycle activities including claims review, payment reconciliation, and account research<br>Document collection activity and account status updates accurately in the billing system
<p>We are looking for a detail-oriented Medical Biller/Collections Specialist to support daily billing and reimbursement operations in Fairless Hills, PA. This Long-term Contract position is ideal for someone who is organized, comfortable handling administrative tasks, and able to manage multiple priorities in a fast-paced healthcare environment. The individual in this role will help maintain accurate records, prepare billing-related documents, and assist the department with essential follow-up activities.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day administrative assistance to the billing and reimbursement team to help keep departmental workflows running smoothly.</p><p>• Prepare, scan, print, and review billing documents to ensure information is complete, accurate, and ready for processing.</p><p>• Build, maintain, and update Excel spreadsheets and other tracking tools used for departmental reporting and recordkeeping.</p><p>• Sort incoming mail, distribute correspondence to the appropriate team members, and coordinate outgoing billing-related mailings.</p><p>• Investigate returned mail, verify patient or account details, and update internal records to reflect corrected information.</p><p>• Send patient statements and secondary claim documentation in a timely manner while supporting follow-up on outstanding items.</p><p>• Enter billing and account information into the system with a high level of accuracy and attention to detail.</p><p>• Assist with collection activities, denial follow-up, appeals support, and other related assignments as directed by leadership.</p>
<p>We are looking for an experienced Director of Billing and Collections to lead revenue cycle operations for a third party plan administration organization in the Horsham Pennsylvania area. This role will oversee invoicing, receivables, and collection activities while strengthening accuracy, compliance, and client service across the billing function. The position partners closely with finance, operations, sales, and client-facing teams to improve workflows, support growth, and ensure revenue is captured effectively.</p><p><br></p><p>Responsibilities:</p><p>• Direct billing, invoicing, accounts receivable, and collection operations to ensure timely and accurate revenue processing.</p><p>• Oversee fee administration, including ancillary charges and client-specific billing arrangements, while maintaining adherence to internal policies and controls.</p><p>• Review aging trends and collection results, address disputed invoices, and drive timely resolution of outstanding balances.</p><p>• Guide and develop team leaders responsible for billing and collections staff, promoting accountability, coaching, and consistent service standards.</p><p>• Evaluate existing workflows, introduce process enhancements, and establish scalable procedures that improve efficiency and reduce revenue leakage.</p><p>• Partner with finance, audit, sales, operations, and client service teams to support compliance efforts and maintain audit readiness.</p><p>• Provide operational support for integrating billing and collections activities related to acquired businesses.</p><p>• Safeguard sensitive client and company information while reinforcing high standards of accuracy, judgment, and confidentiality.</p>
We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support revenue cycle activities for a contract position based in Lehi, Utah. This role focuses on resolving payer issues, following up on outstanding claims, and moving accounts toward payment through persistent and organized outreach. The ideal candidate is comfortable working through insurance delays, interpreting reimbursement details, and managing multiple tasks efficiently throughout the day.<br><br>Responsibilities:<br>• Manage follow-up on unpaid or underpaid medical claims by contacting insurance carriers and pursuing timely resolution.<br>• Use payer web portals extensively to submit appeals, send reconsideration requests, and review claim status while balancing phone-based follow-up.<br>• Investigate denials and payment discrepancies by reviewing account details, remittance information, and supporting documentation.<br>• Analyze aging accounts receivable to prioritize collection efforts and escalate claims that require additional action.<br>• Interpret explanations of benefits and related billing records to determine next steps for reimbursement recovery.<br>• Maintain consistent productivity during extended payer wait times by completing portal activity and other claim resolution tasks.<br>• Document account actions, payer responses, and outstanding issues clearly to support accurate tracking and follow-through.
<p><strong>Help Drive Revenue Operations</strong></p><p>A growing professional services company is seeking a Billing & Collections Coordinator to manage client invoicing, payment tracking, collections activities, and customer account maintenance. This position is ideal for someone who enjoys both customer interaction and accounting-related responsibilities. This highly visible role works closely with leadership, accounting, and client-facing teams to ensure invoices are accurate and payments are collected efficiently.</p><p><br></p><p><strong>Responsibilities</strong></p><p>Billing Operations</p><ul><li>Prepare and distribute customer invoices</li><li>Review contracts and billing schedules</li><li>Process billing adjustments and account corrections</li><li>Track invoice status and monitor outstanding balances</li><li>Reconcile billing records and customer accounts</li></ul><p>Collections & Customer Support</p><ul><li>Follow up on past-due accounts professionally</li><li>Resolve client billing inquiries and disputes</li><li>Maintain detailed collection notes and account documentation</li><li>Support month-end reporting and revenue tracking</li></ul><p><br></p>
<p>We are looking for a Billing & Collections Coordinator to support the financial operations of a legal organization in Hamilton, NJ. This contract opportunity has the potential to become permanent and is ideal for someone who is highly organized, accurate with financial records, and motivated to build experience in a detail-focused law firm setting. The position reports to the Finance Manager and focuses on invoice preparation, collections support, and day-to-day accounting coordination while contributing to process efficiency across the billing function.</p><p><br></p><p>Responsibilities:</p><p>• Generate and distribute invoices with a strong focus on accuracy and timeliness.</p><p>• Organize billing records, supporting documents, and related files so information remains complete and easy to access.</p><p>• Monitor invoicing schedules and follow up on outstanding steps to help ensure deadlines are consistently met.</p><p>• Assist with the review, testing, and rollout of billing automation tools to improve workflow efficiency.</p><p>• Support collections activities by monitoring overdue accounts and preparing aging summaries for review.</p><p>• Work closely with internal staff to resolve questions related to billing details and time entry.</p><p>• Contribute to month-end and year-end accounting activities, including reconciliations and other finance support tasks.</p><p>• Provide assistance on special assignments and broader accounting projects as business needs arise.</p>
<p>Join a mission-driven healthcare team where your expertise directly impacts patient care and organizational success. We are seeking an experienced Hospital Medical Collections Specialist to support revenue cycle operations in a fast-paced hospital environment. This Hospital Medical Collections Specialist opportunity is ideal for a detail-oriented professional with a strong background in hospital billing, insurance follow-up, and complex claims resolution across inpatient and outpatient accounts.</p><p><br></p><p>In this role, you will play a critical part in maximizing reimbursement, resolving denied and underpaid claims, and partnering with internal teams to improve financial outcomes. The ideal candidate thrives in a collaborative environment, understands payer regulations, and is highly skilled in navigating hospital collections with urgency and accuracy.</p><p>What You’ll Do</p><ul><li>Drive resolution of outstanding hospital claims by reviewing account status, contacting payers, and securing timely reimbursement.</li><li>Manage collection activity across a diverse portfolio of insurance plans, including Medicare Managed Care, Medi-Cal Managed Care, commercial payers, and HMO/PPO products.</li><li>Research denied and underpaid claims, identify root causes, and prepare compelling appeals with supporting documentation.</li><li>Handle both inpatient and outpatient hospital billing accounts while ensuring compliance with payer requirements and contractual guidelines.</li><li>Analyze payment activity, billing edits, and account trends to identify reimbursement barriers and implement corrective actions.</li><li>Maintain thorough and accurate documentation of payer communication, follow-up activity, and account resolution steps.</li><li>Collaborate closely with billing, coding, and revenue cycle teams to resolve claim discrepancies and improve collection performance.</li><li>Adapt to department workflows and support Collector I-level processes and training initiatives as needed.</li></ul><p>What We’re Looking For</p><ul><li>Proven experience in hospital billing and medical collections within an acute care or healthcare revenue cycle environment.</li><li>Strong understanding of managed care plans, denial management, appeals, and payer follow-up processes.</li><li>Experience working with inpatient and outpatient hospital claims.</li><li>Excellent analytical, communication, and problem-solving skills.</li><li>Ability to prioritize workload, meet deadlines, and work efficiently in a high-volume environment.</li><li>Strong attention to detail and commitment to accuracy.</li></ul><p><br></p>
<p>A respected hospital in the San Fernando Valley is seeking an experienced and results-driven Hospital Medical Collections Specialist to join its revenue cycle team. This role is ideal for a motivated professional with a strong background in hospital collections, payer follow-up, and denial resolution. The ideal candidate will play a key role in accelerating reimbursements, reducing aging accounts receivable, and ensuring accurate resolution of inpatient and outpatient claims across a variety of payer sources.</p><p>The hospital is open to candidates with 2+ years of medical collections experience, particularly within an acute care or hospital setting.</p><p>Key Responsibilities</p><ul><li>Perform comprehensive follow-up on outstanding hospital accounts to secure accurate and timely reimbursement from insurance carriers and third-party payers</li><li>Review inpatient and outpatient claims to identify billing issues, denials, payment delays, and underpayments, and take proactive steps toward resolution</li><li>Manage collection efforts across multiple payer types, including Medicare Managed Care, Medi-Cal Managed Care, commercial insurance plans, HMOs, and PPOs</li><li>Prepare and submit appeals, reconsiderations, and supporting documentation for denied or improperly processed claims</li><li>Research and resolve account discrepancies by reviewing billing records, remittance advice, payer correspondence, and claim history</li><li>Collaborate with billing, coding, admissions, and clinical departments to correct claim issues and improve reimbursement outcomes</li><li>Maintain accurate and detailed documentation of collection activity, payer communications, and account status updates</li><li>Monitor assigned accounts to reduce aging AR and improve overall collection performance</li><li>Support departmental goals related to cash collections, denial management, and revenue cycle efficiency</li></ul><p><br></p>
<p>We are looking for a detail-oriented Billing and Collections Specialist to support client invoicing and receivables operations in Shrewsbury, Massachusetts. This position plays an important role in maintaining accurate billing records, coordinating with legal professionals on account activity, and helping ensure timely payment collection. The ideal candidate brings experience in billing and collections, strong organizational skills, and the ability to manage sensitive financial information with professionalism and discretion.</p><p><br></p><p>Responsibilities:</p><p>• Partner with attorneys and internal staff to review outstanding account balances and support timely follow-up on receivables.</p><p>• Record collection efforts consistently and prepare status updates that outline account activity and progress for leadership review.</p><p>• Monitor unbilled work with legal teams and help track expected invoice timing to support accurate revenue follow-through.</p><p>• Prepare and send client statements, process card payments, and post incoming cash receipts to the appropriate accounts.</p><p>• Create billing memos, complete transfers and adjustments, and issue invoices with a high level of accuracy.</p><p>• Manage monthly electronic billing tasks, including establishing billing arrangements for new client matters when needed.</p><p>• Provide billing histories, duplicate invoices, and audit-related reporting in response to internal or client requests.</p><p>• Review new client and matter intake details, maintain billing system records, support alternative fee setup, and assist with month-end billing distribution and related administrative tasks.</p><p>• Maintain organized financial documentation, follow firm procedures, and travel to other office locations when business needs require it.</p><p><br></p><p><strong><em><u>**For immediate consideration please call me directly! 508-205-2127, Eric Lebow** </u></em></strong></p>
<p>We are looking for a detail-oriented Billing and Collections Specialist to join our client's team in Brooklyn, New York. In this role, you will manage various billing and collection activities, ensuring accuracy and efficiency in financial operations. If you have experience in construction billing or familiarity with lien waivers and AIA billing, you will thrive in this fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the complete monthly billing process, including preparing invoices, securing necessary approvals, and ensuring timely submissions.</p><p>• Maintain and update spreadsheets for clients, ensuring data accuracy and organization.</p><p>• Handle change orders and manage billing processes, including follow-ups on lien waivers for subcontractors.</p><p>• Collaborate with project managers to support reporting and provide necessary financial insights.</p><p>• Assist in audit-related activities by preparing and organizing relevant documentation.</p><p>• Ensure compliance with billing standards and practices, particularly in construction-related projects.</p><p>• Work closely with the controller to finalize and notarize invoices as required.</p><p>• Provide support in resolving billing discrepancies and client inquiries in a timely manner.</p><p><br></p><p>If this person is you, please apply directly to victoria.iacoviello@roberthalf</p>
<p>We are seeking a detail-oriented <strong>Billing Specialist</strong> to support the full lifecycle of client records, billing, and collections. This role is responsible for maintaining accurate client data, processing billing functions, and ensuring compliance with healthcare regulations and reimbursement requirements.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain and manage client demographic, financial, and billing information within the electronic medical record (EMR) system</li><li>Process the full billing cycle, including claim preparation, submission, review, and follow-up</li><li>Verify insurance benefits and coverage with payers as needed</li><li>Audit services prior to submission to ensure accurate coding, documentation, and reimbursement eligibility</li><li>Post payments, denials, recoupments, and adjustments; research and resolve account discrepancies</li><li>Prepare and submit insurance claims (electronic and paper), including corrections and resubmissions</li><li>Support clinical staff with insurance authorizations and required documentation for ongoing services</li><li>Track and manage treatment request forms and authorization timelines</li><li>Respond to client, staff, and insurance carrier inquiries regarding billing, balances, and records</li><li>Maintain compliance with medical, legal, ethical, and regulatory standards</li><li>Assist with credentialing processes and maintain updated provider information in systems</li><li>Coordinate with collection agencies and assist with delinquent account management</li><li>Ensure accurate and secure handling of sensitive client records in compliance with confidentiality laws</li></ul><p><br></p>
<p>Key Responsibilities</p><p>• Credit Assessment & Approval: Evaluate and approve/reject credit applications for customers, including commercial and residential clients, based on credit history, financial statements, and risk analysis.</p><p>• Credit Policy Management: Develop, implement, and monitor company credit policies, including credit limits, payment terms, and collection procedures.</p><p>• Accounts Receivable Oversight: Monitor open accounts, track payments, and initiate collection actions for overdue balances.</p><p>• Risk Management: Assess financial risk using credit scoring models, debt-to-income ratios, and other metrics; recommend policy changes to reduce bad debt exposure.</p><p>• Compliance: Ensure adherence to credit regulations such as the Fair Credit Reporting Act (FCRA) and other applicable laws.</p><p>• Collaboration: Work with sales, accounting, and collections teams to resolve disputes, set credit terms, and improve credit risk management strategies.</p><p>• Reporting: Prepare and present reports on credit activity, collections, and financial performance to management.</p><p>• Customer Relations: Maintain positive relationships with major customers, including on-site visits when necessary.</p><p>• Training & Support: Provide guidance to credit control staff and ensure consistent application of credit policies.</p><p><br></p><p>This position offers a full suite of benefits including medical, dental, 401K match, and PTO.</p>
<p>We are looking for an experienced Credit Analyst to lead credit operations and strengthen the company’s overall financial position in St. Paul, Minnesota. This role balances business growth with sound risk management by guiding credit decisions, improving collections performance, and supporting accurate financial processes. The position works closely with sales, purchasing, and accounting to protect cash flow, reduce exposure, and maintain effective internal controls.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate customer financial data, credit history, and payment behavior to determine appropriate levels of credit risk for new and existing accounts.</p><p>• Create, maintain, and enforce credit guidelines, including customer limits, payment terms, and other conditions that support profitable business decisions.</p><p>• Direct accounts receivable and collection activities by following up on delinquent balances, negotiating workable payment arrangements, and escalating accounts when necessary.</p><p>• Review and authorize higher-value credit requests and contract terms by weighing financial exposure against business opportunity.</p><p>• Examine commercial and residential agreements to identify potential financial or contractual risk and support stronger decision-making before approval.</p><p>• Monitor compliance with applicable credit and lending regulations and help ensure company practices align with required legal standards.</p><p>• Prepare leadership reports that track receivables performance, credit exposure, aging trends, and key cash flow indicators such as days sales outstanding.</p><p>• Oversee accounts payable processes, including verifying approvals, matching documentation to purchase orders, and coordinating timely vendor payments.</p><p>• Administer payroll with accuracy and confidentiality, including wage calculations, deductions, commissions, and bonus payments.</p><p>• Partner with the Controller on month-end activities, budgeting, forecasting, and the improvement of internal financial controls.</p>
We are looking for an experienced Credit/Collections Supervisor/Manager to lead recovery, servicing, and portfolio risk activities for a financial institution in Grand Blanc, Michigan. This role is responsible for guiding complex borrower resolution strategies, strengthening department performance, and ensuring compliant oversight across consumer, mortgage, student, and commercial accounts. The ideal candidate brings strong leadership experience in a banking or credit union environment and the ability to balance member service, risk mitigation, and operational effectiveness.<br><br>Responsibilities:<br>• Develop and negotiate repayment solutions that reflect organizational goals while assessing borrower capacity, collateral position, overall exposure, and account complexity.<br>• Review and authorize loan workout arrangements, modified terms, and restructuring options across commercial, consumer, residential mortgage, and student lending portfolios.<br>• Direct day-to-day collection operations, including bankruptcy matters, foreclosure activity, repossessions, insurance-related claims, and recovery of charged-off assets.<br>• Collaborate with senior leadership to improve departmental processes, strengthen workflow efficiency, and enhance overall team productivity and service outcomes.<br>• Coach, train, and cross-train staff to build a versatile team while encouraging thoughtful promotion of additional financial products and services.<br>• Oversee institution-owned real estate and personal property assets by coordinating vendors, arranging upkeep, monitoring valuations, supporting marketing efforts, and leading sale discussions with appropriate signing authority.<br>• Establish performance expectations for the department, manage budget planning, and analyze variances to support sound financial and operational decisions.<br>• Maintain adherence to regulatory standards and investor requirements while supervising audits, third-party vendor performance, and member complaint resolution.<br>• Support commercial portfolio oversight through covenant monitoring, risk rating evaluation, and development of action plans for higher-risk or watch-listed relationships.
We are looking for a detail-oriented Medical Billing Specialist to support healthcare billing operations in Rochester, New York. This Long-term Contract position focuses on accurate claim processing, payment follow-up, and timely resolution of billing issues within a fast-paced medical environment. The ideal candidate brings strong knowledge of medical billing workflows and can work effectively with coding, claims, and collections processes.<br><br>Responsibilities:<br>• Prepare and submit medical claims accurately to insurance payers and other responsible parties.<br>• Review billing documentation for completeness and coordinate corrections when claim information is missing or inconsistent.<br>• Monitor outstanding accounts and follow up on unpaid, denied, or underpaid claims to support timely reimbursement.<br>• Apply medical billing and coding knowledge to help ensure charges are aligned with payer and documentation requirements.<br>• Investigate claim discrepancies and work with internal teams to resolve billing issues efficiently.<br>• Maintain account records, payment updates, and collection activity with a high degree of accuracy.<br>• Use ePACES and related billing tools to verify claim details, review eligibility information, and support claim status follow-up.
<p>We are seeking a dedicated and detail-oriented Coordination of Benefits Specialist to support patients in resolving complex insurance billing and claim denial issues. This role is ideal for someone who thrives in high-volume, fast-paced environments and is passionate about advocating for patients while navigating insurance processes.</p><p>The primary focus is resolving Coordination of Benefits (COB) claim denials by serving as the liaison between patients and insurance carriers. A significant portion of the role involves direct communication through inbound/outbound calls, including three-way calls with patients and insurance representatives.</p><p>Key Responsibilities</p><ul><li>Oversee and support the Coordination of Benefits Denial workflow within the team</li><li>Serve as the primary liaison between patients and insurance companies</li><li>Conduct high-volume outreach via phone calls, letters, and text messaging</li><li>Facilitate three-way calls between patients and insurance representatives to resolve claim issues</li><li>Investigate accounts thoroughly to ensure accurate and optimal claim resolution</li><li>Drive insurance payment resolution through effective follow-up and advocacy</li><li>Maintain detailed documentation of account activity and outcomes</li><li>Manage an assigned workload of approximately 3,000 accounts across multiple payers</li><li>Collaborate with team members to ensure consistency and accuracy in resolution strategies</li></ul>
<p><strong>Job Description</strong></p><p>The Billing Representative for the Legal Correspondence Team is responsible for managing and processing correspondence from attorneys, including subpoenas and requests for patient billing records. This role ensures that all records are released in compliance with legal regulatory and organizational policies while maintaining a high level of accuracy and confidentiality. The ideal candidate will possess excellent organizational skills, attention to detail, and a strong understanding of billing processes and legal documentation requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Review process and respond to subpoenas, attorney correspondence, and requests for patient billing records in a timely and accurate manner.</p><p>Ensure compliance with federal and state laws, including HIPAA and organizational policies regarding the release of patient information.</p><p>Verify the authenticity and completeness of legal documents before processing requests.</p><p>Collaborate with internal teams to retrieve and compile accurate billing records and other required documentation.</p><p>Maintain detailed records of all requests, correspondence, and released information for audit and tracking purposes.</p><p>Communicate effectively with attorneys legal representatives and other external parties to clarify requests or provide updates on the status of records.</p><p>Safeguard sensitive patient information and ensure confidentiality in all interactions and document handling.</p><p>Identify and escalate complex or unclear requests to appropriate leadership or legal counsel for resolution.</p><p>Contribute to process improvement initiatives to enhance efficiency and accuracy in handling records requests.</p><p>Stay current on legal and regulatory changes that may impact the release of billing records.</p><p><br></p><p><br></p>
<p><strong>We’re hiring: Coordination of Benefits Specialist (Remote, Alabama)</strong></p><p>Our clients' team is seeking a dedicated, detail-oriented professional who is passionate about helping patients resolve complex insurance billing issues. In this role, you’ll serve as the bridge between patients and insurance providers—driving resolution on denied claims and ensuring patients are supported every step of the way.</p><p><br></p><p><strong>About the Role</strong></p><p>As a Coordination of Benefits Specialist, you will focus on resolving claim denials by working directly with both patients and insurance companies. This role is highly communication-driven, including three-way calls, and requires strong problem-solving to navigate complex, non-linear situations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary liaison between patients and insurance companies</li><li>Investigate and resolve coordination of benefits claim denials</li><li>Conduct high-volume outreach (inbound/outbound calls, texts, letters)</li><li>Participate in and lead three-way calls with patients and payers</li><li>Review accounts in depth to secure insurance reimbursement</li><li>Manage a high-volume workload across multiple payers</li></ul>
<p>We are seeking a dedicated and detail-oriented Coordination of Benefits Specialist to support patients in resolving complex insurance billing and claim denial issues. This role is ideal for someone who thrives in high-volume, fast-paced environments and is passionate about advocating for patients while navigating insurance processes.</p><p>The primary focus is resolving Coordination of Benefits (COB) claim denials by serving as the liaison between patients and insurance carriers. A significant portion of the role involves direct communication through inbound/outbound calls, including three-way calls with patients and insurance representatives.</p><p>Key Responsibilities</p><ul><li>Oversee and support the Coordination of Benefits Denial workflow within the team</li><li>Serve as the primary liaison between patients and insurance companies</li><li>Conduct high-volume outreach via phone calls, letters, and text messaging</li><li>Facilitate three-way calls between patients and insurance representatives to resolve claim issues</li><li>Investigate accounts thoroughly to ensure accurate and optimal claim resolution</li><li>Drive insurance payment resolution through effective follow-up and advocacy</li><li>Maintain detailed documentation of account activity and outcomes</li><li>Manage an assigned workload of approximately 3,000 accounts across multiple payers</li><li>Collaborate with team members to ensure consistency and accuracy in resolution strategies</li></ul><p><br></p>
We are seeking a Claims Billing Specialist to support hospital revenue cycle operations. This position is 100% on site and will begin immediately. The hours for this position are 8:30am - 5pm. This role is responsible for the timely and accurate submission of insurance claims, resolution of claim edits, and coordination with internal departments to ensure clean claims and timely reimbursement.<br>Key Responsibilities<br><br>Review and submit hospital claims to third‑party payers<br>Resolve claim edits generated by EHR and clearinghouse systems<br>Reconcile claim acceptance and rejection reports<br>Maintain assigned work queues to meet productivity and quality standards<br>Ensure compliance with payer requirements and billing regulations<br>Coordinate with internal departments to resolve missing or incorrect claim information<br>Document claim activity and follow‑up in billing systems<br>Apply payer‑specific billing rules and reimbursement guidelines<br><br>Qualifications<br>High School Diploma or GED required<br>2+ years of medical billing or healthcare accounts receivable experience<br><br>Working knowledge of ICD‑10, CPT, and HCPCS coding<br>Experience with healthcare billing or patient accounting systems<br>Proficiency with Microsoft Office, including Excel<br>Strong attention to detail, organization, and time management skills<br>Ability to manage high‑volume workloads accurately<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1870. Thank you!
<p>Review and interpret Explanation of Benefits (EOBs) to determine:</p><p>-Services billed</p><p>-Insurance coverage and adjustments</p><p>-Payment amounts</p><p>-Patient responsibility</p><p><br></p><p><br></p><p>Manage and work denial and collections queues within EPIC</p><p>Investigate and resolve denied or underpaid claims promptly</p><p>Follow up with insurance companies to resolve discrepancies and secure payment</p><p>Ensure timely resubmission of claims and appeals to avoid timely filing issues</p><p>Maintain accurate documentation of collection activity within the system</p><p>Support overall Accounts Receivable (AR) performance and aging goals</p><p><br></p><p><br></p><p>Qualifications</p><p><br></p><p>1+ years of medical collections or AR experience</p><p>Strong understanding of EOBs and insurance claim processing</p><p>Experience working in EPIC (highly preferred)</p><p>Ability to navigate denials and payer communications effectively</p><p>Detail-oriented with strong problem-solving skills</p><p>Comfortable working in a fast-paced, growth-oriented environment</p><p><br></p><p><br></p><p>Work Environment & Benefits</p><p><br></p><p>Onsite position with a collaborative team (approximately 36 employees)</p><p>Opportunity for career growth and advancement</p><p>Upon permanent hire, eligible for:</p><p><br></p><p>Health, Dental, and Vision insurance</p><p>401(k)</p><p>PTO accrual (beginning after 90 days)</p>
<p><strong>We’re hiring: Coordination of Benefits Specialist (Remote, Utah)</strong></p><p>Our clients' team is seeking a dedicated, detail-oriented professional who is passionate about helping patients resolve complex insurance billing issues. In this role, you’ll serve as the bridge between patients and insurance providers—driving resolution on denied claims and ensuring patients are supported every step of the way.</p><p><br></p><p><strong>About the Role</strong></p><p>As a Coordination of Benefits Specialist, you will focus on resolving claim denials by working directly with both patients and insurance companies. This role is highly communication-driven, including three-way calls, and requires strong problem-solving to navigate complex, non-linear situations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary liaison between patients and insurance companies</li><li>Investigate and resolve coordination of benefits claim denials</li><li>Conduct high-volume outreach (inbound/outbound calls, texts, letters)</li><li>Participate in and lead three-way calls with patients and payers</li><li>Review accounts in depth to secure insurance reimbursement</li><li>Manage a high-volume workload across multiple payers</li></ul><p><br></p>